Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Tuesday, May 14, 2013

Six questions that can help you vet ministry ideas and choices. When to say no


What does your ministry - church, mission, para-church or other - say yes to and what do they say no to? Ideas, opportunities and options are easy to come by. What is more difficult is knowing if one should spend energy, time and resources on a particular idea, proposal or opportunity. And if your gut says "no" how do you communicate that to those who made the suggestion?

No ministry can do everything. The most effective ministries have a clear focus on what God has called them to do and are wise in the decisions they make regarding ministry opportunities.

Remember:

  • Not all ministry opportunities are equally important.
  • Some opportunities will dilute your current effectiveness.
  • Everything you do takes time, resources and energy.
  • Maximizing your influence means that you have a grid by which to say yes and no.


I have served in both church and mission settings. In both, there are more requests, opportunities and ideas than one can accommodate and stay focused and effective. It is not a question of whether someone is called to fulfill a certain ministry. The question is whether you are called to fulfill it and if this is the right time to do so.

There are a number of questions one should ask about potential ministry opportunities that can help determine whether one should move forward.

One: Does it fit our mission? Your mission is your true north so if a good idea does not fit your mission it will become a distraction. A good idea that does not contribute to your mission is a bad idea - for you.

Two: Is it truly strategic? Not all opportunities are equal. Some will give you significant ministry leverage and others will not. Maximizing our ministry opportunities is simply wise stewardship.

Three: Do you have the resources, time and energy to meet the opportunity without diluting other important things you are doing? You have limited resources so you need to understand the impact of saying yest to other ministries you are engaged in.

Four: Is there qualified, passionate and available leadership to make it happen well? Many ministries fail at this point. There may be a need but without the passionate leadership of a qualified individual it cannot flourish.

Five: Is there a plan or just an idea? Without a well thought out plan your opportunity is likely to fail. Ideas are not plans. Plans are necessary to flesh out a ministry opportunity and in that exercise you learn a lot about its viability.

Six: Do you have an evaluation process to determine whether what you started should be continued. The lack of evaluation is a key reason that ministries build up a stack of general ministries which yield general results.

It is a good thing to say NO if these six questions cannot be answered adequately. Saying yes to a few strategic options is far more effective to saying yes to all options. And that means that we also need to say no.


Monday, May 13, 2013

Expanding our influence and span of ministry


Most of us desire to expand our spiritual influence and our span of ministry. In order to do this there is one skill that we must learn and practice and that is to authentically give ministry away to other qualified people.

Take the local church. Many ministries that I observe do not do this well. Typically there is an invisible string that goes from the senior pastor to each ministry in the church. The result is that the church can only grow to the extent of the number of strings and relationships the senior pastor can juggle. He becomes the bottleneck because one way or another he has the final say.

Another outcome of this management style is that those who run the various ministries are not truly empowered within appropriate boundaries to lead themselves. They are always looking over their shoulder to see what the senior pastor wants or will say.

I have a core conviction that in order to expand our influence and span of ministry we must do three things. One: develop good people. Two: Empower good people. Three: Release good people. I call it Develop, Empower and Release. The more we do this, the more influence we will have in the kingdom.

On the other hand, the more I need to control or pull strings, or look over the shoulder of good people, the less true influence I will have since I am limiting them from fully taking responsibility and meeting their potential.

This is about giving ministry away, which is the job of those called into full time ministry according to Paul in Ephesians 4:12. Now we need to give ministry away to the right people. But once we find them, once we develop them, we must empower them and release them. They then take full responsibility for their ministry within agreed upon boundaries and not needing our permission are given the freedom to soar.

The more we do this the more spiritual influence we have. We gain spiritual influence by giving it away. We lose spiritual influence by not giving it away.

I am convinced that this is the key in missions today. Missionaries are there to raise up indigenous leaders as quickly as possible and then empower and release them to do what they can do better than we in their culture. As we multiply ourselves by giving ministry away we expand our influence and span of ministry. To the extent that we do not, we limit our influence and span of ministry.

My observation is that missions are notorious slow in giving ministry away, in truly empowering and releasing. We talk the talk but we do not walk the walk. Instead we create dependencies which may make us feel good (we are needed) But which does not expand our spiritual influence and release others to be all that they can be.

Here is the irony. When we hang on we lose influence but when we give it away we gain influence. Think about your ministry. How much are you genuinely giving away? How much are you hanging on to? Why would you hang on? How much are you trying to control and how much are you giving up control by empowering other good people?

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Sunday, May 12, 2013

Dealing with attitudes of cynicism on your staff


There is an attitude on the part of staff toward their leadership (whether it be their church board or ministry leaders) which is a killer in terms of morale, trust, and team effectiveness: cynicism.

It is popular to be cynical about leaders. But it is not healthy and good leaders address this attitude whenever it shows up among their senior team - or others. Cynicism is a choice people make and it is deadly because it leads directly to mistrust of leadership among those with whom they have influence. If I am cynical about my leader, those with whom I have influence pick up on that and will often mirror my attitude.

Cynicism shows up in derogatory comments, in mistrusting motives of leadership, in refusing to accept answers given and instead assuming less than honorable intentions rather than assuming the best and in an arrogant attitude that ones leaders ought to do as we think they ought to do.

There is no way around it: Cynicism is deadly to a team and an organization.

Cynical people often hide behind the excuse, "I don't have a voice." Sometimes that is true - and the truth is that if I cannot serve my organization with a happy heart and a clear conscience I am in the wrong organization. But it is not an excuse for me to undermine my leadership with cynicism. If I am in an organization that breeds cynicism, I probably need to find another place to serve.

More often, however, this is a smokescreen for the real issue: "I don't like choices or decisions my leaders make." Having a voice means that I have the ability to share my thoughts honestly and openly (but without personal agendas or hidden motives). Once I have shared those opinions, I must allow leadership to make whatever decisions they choose to make and refuse to undermine them in words, attitudes or insinuation. That is integrity and it is the opposite of cynicism.

How does a leader deal with cynical team members? First, never put a cynical person in a key position. No matter how good they are they will hurt you more than help you. Cynicism is poison to your team or organization.

Second, when it happens, confront it directly and make it clear that cynicism and mistrust are not going to be tolerated in your team and that if it continues, you will take corrective action. Follow up those conversations with a written document that clarifies what you have said.

Third, if it becomes pervasive, speak to the whole staff and be defining about what attitudes are acceptable and what attitudes are not. Cynical people operate behind the scenes spreading their brand of poison one person at a time. Calling it out publicly puts them on notice that you are not unaware of their behavior and that you will not tolerate behavior that is detrimental to the health of your team or organization.

Fourth, if it is continues, remove the source by removing the individual who is guilty of hurting the team. That will send the strongest message of all that this behavior is unacceptable.

The effectiveness of our ministries depends directly on the health of our teams. Cynicism is a direct threat to the health of the ministry because it breeds mistrust. 

I for one, will not tolerate mistrust or cynicism among key leaders in the organization I lead. It is poison, dangerous and will destroy the health of the team. Healthy leaders take responsibility for the organizational culture they create and they do not tolerate cynicism.

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Saturday, May 11, 2013

Trust and mistrust in ministry organizations


In his best seller, The Five Dysfunctions of a Team, Patrick Lencioni says that mistrust is at the root of much team dysfunction. I am continually amazed by the cultures of mistrust that pervade ministry organizations. This mistrust hurts the organization, hurts productivity (people who don't trust one another don't work well together), contributes to silos (lack of synergy with others so we keep to ourselves) and ultimately detracts from our return on mission.

The truth is that trust ought to be the most prevalent in Christian organizations where the culture of Christ should be more pervasive than the culture of our world. The culture of our world is one of mistrust while the culture of Christ is one of trust. This is an elephant that must be confronted if a ministry or team is going to be healthy.

Practices that contribute to a culture of mistrust

Approaching others from the outset with an attitude of mistrust.
This is an attitude that says "I will not trust you until you prove to me that i can" (the reverse of how a healthy individual thinks). An unfortunate and often pervasive attitude in the church and Christian organizations is a built-in mistrust of anyone who is in leadership. Rather than making the role of leaders a joy (Hebrews 13:17), it becomes a burden because leaders are constantly fighitng against this damaging culture of mistrust.

Assuming poor motives
This attitude believes that "everyone is going to let us down or make decisions that we would not make." Unfortunately, many of us quickly default to a position of mistrust - assuming that the motives that lie behind the action or decision were bad. Invariably, when I have made that assumption about others I have found that when I clarified the situation there were no bad motives involved. There may have been poor judgment, or there may have been issues and circumstances I was not aware of , but the motives were not bad.

Believing something to be true when one does not have all the facts
Leaders often find out months or even years after making a decision that someone in the organization is deeply distrustful of them because they had assumed certain things when in fact those assumptions were not true.

Taking on someone else's offense
This happens when an individual takes on the offense of another person, usually without knowing all the facts. Healthy individuals understand that there is more than one side to a story and do not make assumptions without doing their due diligence.

Healthy individuals and teams practice three principles that directly contribute to a culture of trust.

One: I will choose to trust you unless you give me a reason not to.
Two: I will assume your motives are right even when I disagree with you.
Three: I will be proactive in clarifying issues rather than assuming something to be true.

Two great resources on the issue of trust:
The Five Dysfunctions of a Team, Patrick Lencioni
The Speed of Trust, The One Thing that Changes Everything, Stephen Covey


Friday, May 10, 2013

The amazing power of grace



Think about whom it is that you really love to be around because they accept you for who you are, unconditionally, they stick by you in tough times and are not judgmental. Friends like that are magnets because you don’t have to prove yourself to them and they just love you for who you are. Those who grew up in homes where performance was the deal and conditional love was the culture know what I am talking about. Unconditional love is like a cool oasis.

This is why Jesus was such a magnet for people who had screwed up their lives. The more we have to forgive, the more we appreciate grace. And Jesus extended grace to those who never expected it and from the perspective of the religious authorities did not deserve it.

There was something utterly disarming about Jesus with sinners. They did not sense condemnation like they received from the establishment but unconditional love. While they may have been repelled by society at large Jesus attracted them because of his grace and they knew all too well that they needed grace.

There is a trap we face when we come to Christ. We come on the basis of his unconditional love and unmerited grace. But in the process of growing we realize that there are areas of our lives that need to be cleaned up and we work on those. We often also pick up rules that Christians are supposed to live by. Never mind that they are not rules of God but are like the “rules” of the Pharisees in Jesus day, made up by them and imposed on others.

The trap is that we start to expect that others who don’t know Christ should clean up their lives as well – when in reality what they need is our unconditional love and acceptance as people who have not found and experienced truth. This is why so many churches are not places of grace and unconditional love to outsiders but judgmental and conditional in their acceptance, no matter how subtle it is. My experience is that most churches are not friendly places for sinners. Jesus was: many of his people are not.

People crave unconditional love like Jesus gave to those around him. Because of his grace and love he could call them to righteousness and repentance and people heard and listened. When people respond to the good news of the gospel the Holy Spirit starts to work in their lives and it is he who convicts them of sin and unrighteousness (not us) and plants in their hearts a desire to live like Jesus.

As a school nurse, my wife was called the “second mom” by a lot of troubled students. Those who came to school hungry knew that she had a stash of food for them in the closet. Those who were trapped in bad relationships they knew they could come and talk to her. Those who became pregnant they knew that she would love them. I remember one time when she brought a birthday cake to school for a troubled young lady and told her to get her friends together for a party. This sixteen year old had never had a birthday party in her life and was stunned. She didn't know who to invite.

Here is the fascinating thing. Mary Ann can be blunt and truthful with these kids about dangerous and destructive behaviors and they never mind because she has such unconditional love and grace for them that she is not perceived as judgmental but rather someone who is in their corner and looking out for them. So, even after repeatedly screwing up they can come back because in Mary Ann they find security, love, grace, forgiveness and truth.

Her example has helped me grow tremendously in this area although I am not close to her league. Because of her grace and unconditional love she is a magnet for hurting people who know they will find a friend who loves them and speaks truth at the same time.

This is the combination Jesus had. The Apostle John writes in John 1:17 that “the law was given through Moses; grace and truth came through Jesus Christ.” That is a powerful balance for any of us who want to ripple on others. Anyone who has that combination of grace and truth becomes a magnet for hurting and vulnerable people.

Thursday, May 9, 2013

The dysfunction of professional ministry

This dysfunction applies particularly to churches and mission organizations. It is the thinking that only those who are formally trained are really able to minister effectively. If you doubt that this is true in your denomination, just ask yourself how many pastors there are who have not gone through formal theological training and whether you can be ordained without it. 

In the local church, this dysfunction shows itself in the areas where lay people are not given significant ministry responsibility and whether or not there is a concerted effort on the part of full-time personnel to develop, empower and release others into ministry. After all, the mandate of church leaders, according to Ephesians 4:12 is to equip, empower and release everyone into active ministry. Yet in many places of the world we have not done this, trusting 'real ministry' only to the hands of those who are formally trained.


We have trained our people to think that way as well. After all we hire professionals to do ministry for us. It leads to a passive laity - at least when it comes to significant ministry responsibility.

Here is something to chew on. There is no intrinsic link between one's level of education and one's ministry effectiveness! Educators may want you to believe there is but there is not. I am amazed at people, for instance, who get a PhD in Organizational Leadership but who cannot lead anything. Training and experience matter but how one gets that training and experience (formal or informal) does not.

I know hundreds of pastors internationally who lead highly effective ministries who have never had formal theological education, and often, heave not even been educated beyond the secondary level (what does matter is that pastors have a level of education consistent with those in their congregation).

It's not that I am anti-education (I hold a Masters Degree in Divinity from a great seminary). What troubles me is the culture we have bred in our ministries that leaves highly qualified people out of the game because they lack a degree. In fact, when churches are looking for staff members today, the first place I suggest they look is inside the congregation for someone who has the appropriate skill set and who is spiritually mature. You know them, they know you and you know whether or not it will be a good match based on long experience - rather than hoping that someone you call from the outside will be a good match.

By the way, for the first two hundred years of the church, most of those who had church leadership responsibility would probably not be ordained in our movements today. Something to chew on. 


Wednesday, May 8, 2013

Effective churches have pastors and boards with a bias toward strategic action

Effective leaders are proactive rather than passive, and leadership is an active rather than passive role. I believe that many church boards need to confront the reality that they have been acting as passive trustees rather than proactive leaders. When this happens, they miss the role they have been called to play and the mission Christ left for the church.

Consider Christ's instructions to His followers: "Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, and teaching them to obey everything I have commanded you. And surely I am with you always to the very end of the age" (Matthew 28:19,20). The first two words of Christ - therefore go - imply something deeply proactive and leadership-oriented.

There is nothing passive in this mission! We are to aggressively 'take territory for Jesus' in our communities, our nation and our world. This is a picture of Christ-followers on the move, bringing real change to communities, institutions, marketplaces and families.

Many have attended the leadership conferences of successful ministries. One mark of a successful ministry is the presence of leaders with an extraordinary bias toward action. By definition, leaders are people who think action, not status quo, and who are always looking to the future (where do we need to go?) rather than the past (how did we do things then?) or the present (how do we keep the status quo?).

The books of First and Second Timothy intrigue me because they are the counsel to Timothy from a strong, action-biased mentor. It seems that Timothy was a rather shy, conflict-avoiding, reluctant leader. Paul, on the other hand, was a natural born leader. I am intrigued by Paul's advice to Timothy, because most of us don't fit the natural-born leader profile either. Natural-born leaders were born wired for high-energy leadership. Leadership comes to them innately.

What about those of us who are not naturally strong leaders? Can we grow in our leadership? The answer from First and Second Timothy is that we can, if we are willing. As you read the letters from Paul to Timothy, you hear Paul giving instructions on basic leadership principles: resolving conflict, training leaders, teaching boldly, correcting error, leading by example, living authentically, refusing to be intimidated by bullies and any number of practical principles. Because Paul believed that Christ had called Timothy and that he was willing to learn and grow, he encouraged Timothy in his leadership role.

To lead well, those who have been called to pastoral or board roles must by necessity become students of leadership. Let's face it, a passive person is not a leader! If we believe that leadership in the church is a sacred task given to a few by Christ to ensure the health of His people and the expansion of His kingdom, we must be willing to grow in our understanding of what effective leadership looks like and learn to become better leaders.

Effective leadership is all the more critical given the statistics that an overwhelming majority of churches in America are either at a plateau or losing ground. This reality calls into question the ability of many leadership boards and individuals to actively and biblically lead. If we are not moving forward, we are inevitably slipping backward! Church leaders need to be actively leading or willing to learn to lead, or they should step aside and allow someone else to lead.