Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Friday, November 30, 2012

Conditional love is toxic love

Many people I know grew up in homes characterized by conditional acceptance and love - based on their performance. Along with conditional love comes a shame based culture where all "failures" are met with overt or or subtle messages  of dissaproval from parents. 

Conditional love by parents is toxic love which causes all kinds of personal dysfunctions on into adulthood. It impacts one's view of themselves and one's view of God in deeply negative ways. Many struggles that last long into adulthood can be traced back to conditional love by parents.

Those who grew up with conditional love often believe they are never good enough: for themselves; for others and for God. This drives them to prove to all three that they are in fact good enough. How many men, for instance, are driven to prove to their fathers that they are worthy of their father's approval and love - sometimes long after their father has died! Driven people who have something to prove are often trying to prove something to parents who did not unconditionally love them. They also live with the daily private pain that they don't measure up. A legacy of a shame based rather than grace based upbringing.

That pain leads to lack of self acceptance, a drive to prove oneself, and living with a deep wound in the soul. It can lead to all kinds of unhealthy behaviors and addictions that come from the pain of never being "good enough." On the one hand we feel we need to prove ourselves. On the other hand we know we are not good enough. That double bind can lead alternatively to having impossibly high standards for oneself and unhealthy behaviors since we don't respect ourselves. It is a painful and confusing place to live.

Even more serious is the impact on one's relationship with God. How many people are still trying to earn God's favor by their service, obedience and energy, even after they are Christ followers? Yet the whole premise of grace is that we cannot and need not earn His favor. His forgiveness and grace was bought on the cross in His death and resurrection. It is freely given to people who don't deserve it. 

Not only that but there is nothing we can do to make God love us more and there is nothing we can do to make God love us less. His love is free and unconditional to all who choose Him. Not once in Jesus' ministry did he shame or show dissaproval to those who came to Him in faith. Rather he freely forgave, never shamed but accepted them and called them to a life of followership and obedience. 

Think about this: There are many churches that are performance based - rules, regulations, expectations about all kinds of issues that are just plain legalism. That conditional acceptance is toxic, antithetical to grace and creates wounded faith and graceless Christianity.

Those who grow up in homes where there is unconditional love find it much easier to understand the love of Jesus. After all, they did not need to live up to some standard for their parents to love them. Those who grew up with conditional love often see God as a God of conditional love who is performance rather than grace based. A sad legacy of conditional love in childhood.

If you are a parent, think carefully about the messages you are sending your children. If you grew up with toxic love, do what you need to do to get free so that you can accept yourself, live without the need to prove something to others or to God and to relax in the freedom of Grace.

Thursday, November 29, 2012

Looking and praying for open ministry doors

Those of us who are engaged in ministry whether in the local church, missions or elsewhere are always looking for ways and opportunities to minister more effectively and reach more people with the Good News. We have our strategies and our plans - all good. But a huge part of that strategy out to be a specific prayer and an intentional practice.

The prayer is that God would open specific doors of opportunity. The practice is that we are always looking around us for the doors He is opening. We do not open doors to ministry opportunity. God does. Our job is to be praying that He would do so and aware when He does.

Paul recognized this in his ministry. In 1 Corinthians 16:9 he says that "a great door for effective work has opened to me." Later he writes "Now when I went to Troas to preach the gospel of Christ and found that the Lord had opened a door for me (2 Corinthians 2:12)." In Colossians 4:3 he says, "pray for us, too that God may open a door for our message" 

Paul recognized that it was God who opened ministry doors and he intentionally prayed that He would. And he constantly watched for the opportunities that God presented. 

One of the common lessons in mission work is that the door we think will be open is often not while an unexpected door we never thought about is. Unless we are watching and praying we can often miss the real opportunities where God is opening a door. 

All of this is a reminder that we join God in His work. It is not our work. 

Wednesday, November 28, 2012

Those who lead from the second chair

These are special people! Because they are not the senior leader, they don't get the public recognition that senior leaders get, yet their fingerprints are on everything the organization does and they are often more involved in the details and issues than the senior leader.

These are the executive pastors, and the group of leaders who work with Senior leaders. 

It takes a special kind of individual to lead from the second chair. Humility because they won't get the limelight. Servant spirit because they serve both the senior leader and those they supervise. Flexibility because they don't always have the last word. Intuitive ability because they need to exegete the thinking and mind of the senior leader regularly. Courage because they often need to deal with tough situations. Collegial spirit because they work in tandem. High capacity because they must get involved with a wide variety of issues. Patience because they are often dealing with busy and sometimes distracted senior leaders.

Large organizations cannot exist in health without those who lead from the second chair. In fact, if a senior leader looks good - guess why that is? I often get recognition (as a senior leader) for things in ReachGlobal. The truth is that it is those who lead from the second chair who should get the bulk of the credit, not me. In our case this includes 13 individuals.

If you are a senior leader, never forget that it is not about you! And always remember the second chair leaders who make so much possible. 

Tuesday, November 27, 2012

Issues that put a leaders job at high risk


Leaders live with a higher level of job risk than many others. Ironically, once they achieve a leadership role they often relax rather than pay the close attention they need to critical issues that contribute to the kind of healthy leadership that leads to longevity. I have watched leaders ignore these issues and be surprised when they lost their leadership role often in less than pleasant circumstances.

The risk increases with one's leadership tenure because the demands of a growing ministry become higher and the tendency to relax and lose focus also increase. If you lead, whether a team or division or organization, think about how you are doing in the following areas which are critical to leadership longevity.

Defining clarity. The first job of a leader is to provide maximum clarity to the organization or part of the organization they lead as to what they are about. The second job is to ensure that there is full alignment around that clarity and the third job is to ensure that there are results based on that clarity. When a leader fails to continue to provide significant clarity the organization or team starts to wander and staff become restless - a dangerous symptom for a leader.

Focusing on the missional agenda of the organization. While this may seem obvious it is easy over time to slip from leading to managing the status quo. Once we stop leading toward greater effectiveness we essentially plateau the organization or part of the organization we lead. The lack of forward progress and pro-active leadership becomes an irritant to other good staff who look to their leader to provide direction and lead boldly.

Leading a healthy team. Again, this may seem obvious but all too often, leaders start to neglect the health, unity and strength of their team. This may be because they are not working with their team to drive the missional agenda forward and the team starts to wonder what their real agenda is. It is also possible that leaders start to focus on their agenda rather than the team's agenda and the team starts to feel that they are not a priority to their leader anymore. When leaders start to lose the confidence of their team they are in a dangerous place.

Dealing with critical organizational issues. There are always issues that if ignored will hurt the organization or if pursued will help the organization. Many of them can be difficult: staff who don't belong anymore; structures that don't work well; paradigms that our outdated and need to change and other threats or opportunities. 

Often, leaders tackle such issues early in their tenure but tend to move toward comfort later in their tenure - leaving critical issues untended to. This is why new leaders often need to clean up messes or issues ignored by their predecessor. When we stop being aggressive about critical organizational issues we have moved from leadership to management of the status quo.  Good staff notice and become discouraged because they want to give their time and energy to something of significance.

Ensuring that the organization delivers on its mission. I am frankly amazed at how many leaders (and their boards) do not look realistically at what they are accomplishing relative to their stated mission. Because our bottom line is not financial like the business world it is easy to gloss over substandard results. Poor results are frankly the outcome of the previous issues not being properly addressed. Eventually this catches up to a leader as boards and/or staff start to ask hard questions.

Focus and vigilance are hallmarks of good leaders. Once we lose our edge it is hard to get it back. If we lose the confidence of our core team we can no longer lead well and we are in a risky place. Leaders can relax in who they are but they cannot relax in leading well and staying energized in that role. Like the proverbial frog in the kettle, it is easy to lose our edge and not even know it until we lose key staff, the confidence of our team or of our board and we find ourselves sidelined. 




Monday, November 26, 2012

Nine overlooked but unhealthy character issues in leaders

Leaders often get a pass on character issues that are not blatantly sin but are problematic nevertheless. This is especially true of leaders who can produce results and it is not uncommon for results to trump character in our evaluation of leaders. 

The problem is that these overlooked character issues do in fact matter. Allowing them to continue is dangerous for the leader as these traits generally grow rather than diminish if not checked. It is also dangerous for the organization and in fact puts the organization at risk both of a problematic culture and the possibility that their leader will get himself/herself into trouble because of these character issues.

Supervisors, colleagues and boards all should be aware of these problematic behaviors and find ways to press into them when they see them - for everyone's sake. No matter how good someone is, these behaviors are a loss for everyone!

Never being wrong. This may mean a lack of admission, blaming others when things go wrong, spiritualizing them away or not apologizing to those for whom wrong decisions had a negative impact. Not admitting errors or bad decisions is a sign either of an insecure or prideful leader. Often the two go together.

Spiritualizing everything. This behavior is problematic on two counts. First, people usually spiritualize when something goes wrong and they don't want to take personal responsibility. Second, it is the "God card." To push back on something that God is "responsible for"  is pretty hard. Lot's of things are not spiritual. They are what they are and they are the results of decisions we have made.

Manipulative behavior. If you feel manipulated in a relationship it is probably present. This can take many forms but its design is to use you for their purposes. Manipulative behavior is really about using others for outcomes we want and is thus a violation of the free will of other people. It is wrong, violates other people and a sign of a personality disorder in the one who uses it.

Exaggeration. This is usually about ministry results or it may also be about ministry possibilities or plans. Exaggeration is dishonesty whether through overly optimistic thinking or wanting to paint a picture so good that it violates truth. It is salesmanship over the top rather than truthful and factual and it goes to the heart of what it means to speak truth and to avoid untruths.

Information withholding. This is actually a form of control and manipulation. As a leader, if I withhold information that could and should be known by others I have power that they don't have. It is very effective and very unhealthy. Some leaders will share information that makes them or their cause look good but carefully withhold information that would do the opposite. It is a dishonest, manipulative and self serving behavior.

Unwillingness to listen. This behavior conveys an arrogance that I have the answers, I know the direction, I don't need you and you have little to contribute to my thinking. Eventually this behavior and attitude will contribute to problems if not a train wreck. Those who will not listen carefully to others are displaying a dangerous autonomy.

Anger if crossed. This is both a sign of self importance and entitlement - how dare you disagree with me - and well as manipulative - this is what happens when you cross me. Autonomous people don't like to be challenged and autonomous people are dangerous in leadership. Anger shuts down alternative views and robust dialogue.

For or against mentality. This behavior rewards those who agree with and push the agenda of the leader and punishes those who disagree or speak candidly. Those who agree are insiders while those who disagree find themselves outsiders. Like, anger, this behavior shuts down alternate views and robust and healthy dialogue. 

It is not uncommon for those with this behavior to reward their inner circle with gifts, compliments and praise while being critical and cool toward the outsiders. Again, this is manipulative behavior designed to allow the leader to get his/her way and accomplish their agenda. They have the skill of making insiders feel very good and outsiders very bad - even abandoned.

Self importance. All of this is about an inflated self importance and the assumption that "I am the one who can make this ministry flourish." Without me it will fail or be much less than it is with me. Self importance must elevate self and to do that it must also devalue others and their contribution. When it becomes about the leader, healthy team is impossible.

These behaviors are antithetical to the leadership style and teaching of Jesus. They are also destructive to team and devaluing of others. When we choose to overlook them we end up hurting the ministry we represent and the staff who are impacted. 

Sunday, November 25, 2012

Grace Magnets

Want to be a magnet of grace like Jesus? Consider these attitudes!

  • Yes I will forgive you
  • I am so sorry for what you are walking through. How can I help?
  • I accept you for who you are including your brokenness.
  • I want the best for you.
  • I will tell you the truth but always with grace - like Jesus.
  • There is no sin that is not redeemable. Will you let me walk you toward Jesus and wholeness?
  • You can tell me anything about yourself and I will still love you and accept you.
  • You are important. There are no little people with God. Others may not feel you are important but I do.
  • I will not judge you for choices you make even though they are not the choices I might make. 
  • I will not play the Holy Spirit in your life but will point you to Jesus and Scripture.
  • If I need to confront you I will do it with humility and grace knowing how broken I am.
  • I will be transparent with you about my own life and struggles.
  • I will choose to love you even if you betray me.
  • I want you to see Jesus in me.
  • I will be there for you in times of difficulty and trouble.
  • If you are one of the "least of these," I will treat you like one of the "greatest of these."
"The Word became flesh and made his dwelling among us. We have seen his glory, the glory of the one and only Son, who came from the Father, full of grace and truth (John 1:14)."

Saturday, November 24, 2012

Grace busters

While there is a great deal of talk about grace in the church there is often a remarkable lack of it among Christians. Amazing grace does describe the posture of Jesus toward us. It often does not describe the posture of believers toward one another. 

Think about these grace busters:
  • Gossip
  • unforgiveness
  • Conditional acceptance
  • Exclusion of certain people
  • Lack of empathy
  • Critical spirits
  • Legalism
  • Harsh words
  • Judging motives
  • Impatience with spiritual progress in others
  • Spiritual masks that hide inner brokenness
  • Judgmentalism
  • Lack of acceptance
Grace is one of the most powerful magnets of people to Jesus and thus to Him through us. When it is present it is truly amazing grace. When it is absent it is a spiritual repellent. Let's be people who reflect he amazing grace of Jesus - who saved a wretch like us.

Friday, November 23, 2012

The upside of crisis situations

I don't relish dealing with crises. As an organizational leader, however, I must do so from time to time and as a ministry consultant it is not unusual to be asked to help ministries in crisis. One of the things I have learned in the process is that while all crises must be managed and many are painful, if handled well there are also positive opportunities. My advice to other leaders is never to miss the opportunities inherent in crisis. Let me explain.

When I think of crises I am thinking of a broad variety of issues with significantly impact an organization. It can be financial, the death of a key leader, the failure of a leader, a bad choice by a leader that impacts staff or partners or constituency, mass resignations over morale issues, major discontent on staff or other situations that force leaders to go into damage control to deal with a significant crisis. All of us in leadership can point to crises we have had to deal with: the list can be long.

But think about this:

Crisis situations can be a great clarifier. More than once in my long tenure with the EFCA we have faced major financial crises. Some because we overspent and had not controled budgets, other times because of the economy. Every time, however, we have been forced to ask the question, what is really important to us? What is central and core to our mission? What are we doing that is ancillary and needs to be set aside in order to focus on the core. These are not easy situations because they impact wonderful people but they are necessary conversations for ministries to have on a periodic basis.

Crisis situations can build greater trust between leaders and staff and constituencies. 
When crisis happens, the one thing staff and others often do not expect is that their leaders will be open, transparent and honest with them. There is so much spin in our world that we are not used to being trusted with the truth. Leaders who choose to tell the truth about the situation gain great trust from staff. Candid answers go a long ways in building greater trust.

Crisis situations allow you to refocus and change paradigms.
Change is often difficult when there is a perception that all is going well. In a crisis, everyone knows that this is not the case and it is often possible to make changes and to refocus with the crisis as the presenting reason. 

Crisis often flushes out other issues that need to be addressed.
Take for example, a financial crisis. The presenting issue is that there is a shortage of funds. But there may be other issues involved that you can and must now look at including: Are we focused on the right things; are there areas we could be consolidating for savings; do we have a clearly defined mission that causes our constituency to support us well; do we have staff who are under performing? Thus the presenting issue simply brings to the surface other issues that need addressing.

Crisis tests the mettle of leaders in a good way.
The test of leadership is not what happens when all is well but when it seemingly comes apart. Do they fact he issues squarely and honestly? Do they tell the truth or spin? Do they take corrective actions with courage? Do they convey hope or despair? Everyone reads their leadership carefully in crisis and watches their reactions and actions with equal care. 

Crisis builds faith and can unify.
If handled well, crisis can be a faith builder and unifier as leadership pulls the organization together to pray and to work with them to resolve hard issues. Here is a principle: healthy organizations unite in crisis while unhealthy organizations come apart. The difference is in the culture that exists and the kind of leadership the organization has. Our staff and constituency are our best help in crisis situations in a healthy organization. If disunity occurs, it is simply an indication that there are deeper underlying health issues that need to be addressed.

Never waste a crisis!

Thursday, November 22, 2012

I am so very thanful

Dear Father:

I have so much to be thankful for this year. Every perfect gift comes from you. You are the source of my hope, the ever present help in trouble, the One who has walked with me through every joy and sorrow I have experienced. You are my rock, my salvation, my savior, my hope, my forgiver and everything I have. You are the great I am!

I thank you my family - all of them and how they enrich my life and challenge me.

I thank you for my Christian family who walk through life with me - fellow pilgrims on the journey.

I thank you for my friends for life who know me for who I am and still love me deeply. Examples of You and Your love.

I thank you for the friends I have seen leave this earth this year who I will one day see again with You. They are examples to me and were Jesus to me.

I thank you for meeting the needs I have. My daily bread is your gift. All that I have is from You and is Your provision.

I thank you for being with me through difficult times. The pain is often real but your presence is even more real.

I thank you for hope. Hope for tomorrow, next week, next month and next year and hope for eternity with You.

I thank you for the incarnation so that I can know you through Jesus in so real a way. Your visitation to this earth changed my life forever.

I thank you for grace and forgiveness. I need it so very much every day and You are always there and always faithful.

On this Thanksgiving day I simply thank You. You are my greatest gift on every day. 

Wednesday, November 21, 2012

Church vision must go beyond the Senior Pastor

I met recently with the leaders of a church who have just lost their senior pastor. They had three questions for me they wanted to discuss with the group. "Who are we?; "What do we do?" and "Where are we going?" in light of their Senior Pastor's leaving.

I told them that two of the three questions were easy because they as a leadership group along with their former pastor has clearly identified who they were and where they were headed with a sandbox! In other words, they had done the hard work of getting to clarity about God's call on their congregation and the fact that their senior pastor had left had not changed the equation. In fact, they had what any potential senior pastor would want to know - who are you and where are you headed? The question of what do we do now (in the interim) was the only issue they needed to discuss.

The direction of a church should not be dependent on who the senior leader is. They certainly have huge influence in charting it but every church has a DNA and a unique call from God which it must figure out and pursue. Leaders who do the hard work of identifying what God's call is on their congregation are not left directionless when a senior leadership transition takes place. It is the lack of such clarity that causes congregations to take huge swings in direction when leadership transitions take place.

Something to think about if you are a church leader!

Tuesday, November 20, 2012

This story will rock your world! From India

This is a wonderful story of God's grace and power from one of my dearest friends who ministers in India. Take a couple of minutes and be encouraged today. If God can do this, He can do anything!

https://vimeo.com/53877165 

Monday, November 19, 2012

How people respond to organizational change

Many are familiar with the bell curve that describes how people respond to change: innovators; early adapters; middle adapters; late adapters and laggards. In my experience in the change process I have another set of suggested categories to watch for. Where individuals are on this continuum from change resistors to evangelists for change makes a great difference when you are considering them for leadership positions either on staff or a board.

Resisters. Like the laggards on the bell curve, these are people who will actively resist change because they are simply wired that way. This is the individual who told me, "T.J., you can bring whatever change you want to the organization but don't expect me to do anything different." No rationale is going to change the mind of a resister.

Protectors. The protector is also highly resistant to change but for another reason. They believe in the status quo, the way things have been done in the past and they will actively try to protect "what is," rather than embrace "what could be." This was the individual who told me and many others that the changes I was bringing to ReachGlobal would destroy the mission. 

Cynics. This group is simply cynical about change unless the proposed change is their idea. They tend to view change as "the flavor of the month" and are often vocal about their opinion. Cynics generally don't trust leaders so proposals brought by leaders are quickly discounted.

Loyal followers. These individuals have a deep commitment to the organization and team. They accept change if there is a good rationale for it. These are staff who say, "Just tell me which direction we are going and I will go with you." 

Idealists. This is an interesting group with an upside and a downside when it comes to change. When creating change one inevitably creates a gap between what is and what should be. Idealists are highly impatient to get to what should be and believe that we should be there now. On the up side, they want the change. On the down side they can become highly critical that we have not arrived. Thus on any day they can be either an ally or a critic.

Realists. This group is supportive of change, realizes that it will take time and process and is generally comfortable with that process. They are helpful in realistically figuring out how to get there and can live with the tension of what is and what should be.

Change agents. These individuals not only support proposed changes but will be active agents in helping the organization get there. They are your front lines in speaking a new language, setting a new course and helping redesign philosophy and strategy.

Evangelists. These are the champions of change who publicly and privately live the change out, help others understand and get there and advocate for the new direction.

In my experience it is the realists, change agents and evangelists who will help drive change while the resisters, protectors and cynics will actively undermine change. Loyal followers and idealists will go with you but will not drive change. 

Think about the implications of these eight ways that people respond to change in terms of who you hire, who you put into leadership and who you ask to serve on a board. One church leader, after hearing these descriptions aptly commented, "no wonder so many boards are stuck." He is right. Resisters, protectors and cynics must be managed but beware of allowing them into positions of leadership and influence! 

Saturday, November 17, 2012

A goal worth pursuing

Regular readers of this blog are aware that my father passed away a week ago. It fell to my elder brother Thomas to lead the memorial service on behalf of mom, the ten children and numerous offspring. It was not an easy assignment but he did a masterful job of capturing the person, legacy and most importantly the faith of my dad. 

No one is perfect, not even remotely - something that is often not evident listening to eulogies. I have been to memorial services where the person being described bears no resemblance to the individual I knew. We live in a fallen world where no one escapes the curse of sin and its effects. 

But Thomas caught the essence of Dad and a goal of my life when he said "Dad was not perfect but he kept getting better." To the end, into his mid eighties, he kept getting better as he continued to allow Jesus to renovate his life and as he pursued Him and obedience to Him. That is a goal worth pursuing!

The heart of followership of Jesus is allowing Him to re-image us into the us He created us to be. It starts with our decision to follow Him where He justifies us and forgives our sin. It continues with the ongoing process of spiritual renovation - sanctification - as we allow the Holy Spirit to work in our lives. 

The commitment to continue to follow Jesus more closely as we walk through life makes all the difference. It is so easy to settle with what is rather than to pursue what could be. I hope that those who know me best will be able to say, "he was not perfect but he kept getting better." It is a lesson from my father's life and a goal worth pursuing.

Friday, November 16, 2012

Who are the keepers of organizational values?

All organizations and ministries have values, an ethos they are committed to and a culture that they are committed to upholding. Hopefully there is clarity in all of these areas. The question is, who is responsible for upholding those that ethos?

Every leader is responsible! Without exception. Every member of the organization is responsible! Without exception. Leaders, however, have a special responsibility to guard, uphold, champion, live out and champion what the organization believes in. We instinctively watch our leaders for clues as to how seriously they take the spoken and written promises of the organization. We are likely to follow their example no matter what is written or stated.

Anytime there is a fault line in upholding what the organization holds dear there is a direct threat to the ministry. People may give reasons and excuses for why they did not uphold the ethos but the fact that it was not kept is a threat to the ministry. This is why organizational leaders should never ignore violations to their ethos, culture or commitments. They may choose to respond publicly or privately but they always respond. They know what is at stake.

Staff members watch their leaders carefully. What they do is more important than what they say. What they model is what is followed. It only takes one leader who is out of alignment regardless of their place in the organization structure to disrupt the culture of an organization. One staff member, for instance on a church staff who is not living out the ethos, culture or values of that church compromises the health of the whole.

As I said in another blog, It only takes one individual to negatively impact the whole. That is why organizational alignment is so critical.

Healthy organizations intentionally live out their preferred culture and ethos. All leaders and teams work hard to stay in alignment. It is a critical factor in the health of all organizations and ministries. It is an issue worth talking about together: how well do we do it?

Thursday, November 15, 2012

When board members allow friendship and relationship to overshadow their governance role

The relationship between board members and the organizational leader is a nuanced one. In many cases board members are also friends. This is often true on church boards where there may be a long relational history. In other cases, particularly in ministry settings, "Christian nice" is the culture of the board. We believe the best, want the best and assume the best - even in the face of evidence that there are issues that need to be pressed into.

Let's address the friendship issue. As an individual I may have a strong and long friendship with my organizational leader. As a board member, however, I am not there primarily as a friend but as a board member whose highest priority is the health and missional effectiveness of the organization. In the board room, therefore, my friendship cannot get in the way of asking the necessary and even hard questions and pressing into issues that are important for the organization.

This applies to the "Christian nice" that pervades so many boards. It amazes me that boards can ignore issues of organizational health and effectiveness in the face of evidence that it is not what it should be. All boards should be collegial - they are a team. All boards should also be engaged in honest, robust dialogue around clearly defined results for the ministry. The test of a good board meeting is not did we all get along and agree. The test is whether we addressed the real issues and engaged in honest dialogue about those issues - even if it was uncomfortable for some and for the organizational leader.

One of the great failures of boards in this regard is to clearly define the outcomes (ends) that the ministry is committed to. In the absence of clearly defined outcomes a board does not have an objective way of holding its organizational leader accountable. Everyone needs accountability and a target they are working toward. It also gives boards a yardstick for evaluation, dialogue, key questions to address and moves the conversation from "Christian nice" to objective results.

If you are a board member I would encourage you to ask these questions:
  • Can I separate my personal friendship with the organizational leader from my role as a board member?
  • Am I willing to ask the uncomfortable questions even in a board culture that wants a "Christian nice" ethos?
  • Are there objective ends or outcomes that the ministry is committed to and which we can hold the leader accountable for?
  • Does the board have a job description that clearly defines what its role is?

Wednesday, November 14, 2012

It is time to stop the blame game in missions

I was at a conference recently where there was a very harsh and unkind (and I would add largely unfair) critique of western missions. The critique was made by a prominent Latin American missiologist. He characterized missions from the west as being imperialist in nature, controlling, paternalistic and colonial. He further blamed most of the worlds ills on the west and its capitalist system. The west is the creator of the world's ills and the majority world is the victim. 

It made me sad. It is true that western missions have made many mistakes. Mission leaders and missionaries are far more sensitive today than in the past as we have learned from those errors. It is also true that the church in the west has made an enormous sacrifice and contribution to the evangelization of the world in the last 200 years and continues to do so, now in partnership with missionaries from across the world.

In fact, the faith of this missiologist is the legacy of missionaries who gave up everything to go to share the gospel.  As I write this I sit overlooking Hong Kong where my own parents served as missionaries in the 1960's. Then it was a place where the Gospel was scarce and today the Gospel is well known and the church is strong because of the sacrifice of western missionaries. My parents and many others gave up much to bring the Gospel to Asia. Tens of thousands of western missionaries are making that sacrifice today globally.

Missionaries from the majority world will and do make many of the mistakes that missionaries from the west made. It is the nature of missions. It is time to stop blaming one another and to start appreciating one another in the global church and to work together. It is time to get over it (anger at the west) and get on with it (the cooperative work of the Gospel). Our own mission has moved to a philosophy of "We don't own anything, control anything or count anything as ours." We are a servant organization to the church in the United States to serve their mission vision and to the church internationally to serve their mission vision.

I find the critique from this Latin missiologist particularly hard to swallow given the social and political landscape in much of Latin America where corruption, crime and inept governments are the norm and where the church has little influence on society. I don't say this to defend the west, but to make an observation that is hard to ignore. One can certainly find much that is wrong with the west and with the church in the west and I am not here to defend it. However, one can also find much that is wrong in the majority world and the church there and I am not here to critique it. It is time to stop the blame game.

I love and cherish my colleagues in the majority and minority world who work with us to spread the Gospel. Their attitudes are so different than the one mentioned above. We are able to appreciate one another's strengths and weaknesses, cultural differences and varied circumstances as we work together. Our concern for the Gospel outweighs our many differences. In fact, we are all enriched as we value one another, learn from one another and enjoy the richness of our differing cultures.

As a mission leader who is committed to healthy mission practices I found the comments of this man sad. I am committed to a different way of doing missions and of valuing the contributions that all make.

Tuesday, November 13, 2012

Any ministry is only as strong as its weakest area

Ministries like any organization are a series of interconnected parts where each plays a role in the whole. Given the connections, it is also true that in many cases, the ministry is only as strong as its weakest area - a sobering thought.

The corollary truth is that when we choose to ignore areas of weakness we actually hold the whole ministry hostage to those areas of weakness. A church may have quality ministries but if their small group ministry is weak (where this is the relational glue of the church) the whole ministry is weak because the back door remains open. Thus, this area of weakness impacts the rest of the ministry.

Generally staff have an opinion on where the weaknesses lie in any ministry. For years, an area of weakness was the intake process for our mission. If you don't catch dishealth at the front gate you must deal with it later and others pay the price. While the organization knew this was true, there was not a culture that made it OK to talk about the issue and so it went on and on. I spoke recently with someone who attends a church where the music leader is incompetent, will not listen to others, and is frankly terrible up front. No one dares push the issue and the church remains small and will probably stay that way because of this area of obvious weakness.

Healthy organizations have an ethos where areas of weakness can be identified and addressed. It is not about blaming people as the issue usually comes down to processes. Either way, however, if an area of weakness is present and is impacting other areas as they usually do, there must be a way to address it. And to address it there must be a way to talk about it. If there is not the very culture of the organization conspires against reformation.

One weak link in a chain compromises the whole chain. That is why any ministry is only as strong as its weakest link. 

Monday, November 12, 2012

Anxiety is wasted energy: Faith is the currency of the Kingdom

What is anxiety? It is nothing less than fear: fear of what might happen, could happen, is happening. Ultimately it is fear about what we fear will happen. The common word is clearly fear - an energy draining exercise which feeds on itself thought by thought until we are consumed by our anxious fears. In juxtaposition, Jesus says simply: "Do not be anxious about anything." Why? because He is able to supply everything that we need.

The most common repeated command is scripture is not a moral command. It is simply "Fear not." "Do not be afraid." "Do not let your minds be anxious." Rather, thank God in all circumstances because He is the One who can and does and will provide all that we need. If He is truly sovereign over the affairs of men and nations, He is also sovereign over the affairs of our daily lives.

In the Lord's prayer we are encouraged to pray daily that He would give us our "daily bread" that which we need today. It is instructive that he does not tell us to pray for our annual bread or retirement account but our daily bread: What is needed today. 

If "fear not" is the most often repeated biblical command, a close follow up is "give thanks" and "be thankful in all things." Thankfulness is one of the key antidotes to fear and anxiety. It is the constant reminder of the goodness of God, the promises of God, the provision of God and a thankful heart cannot be an anxious heart. Thanksgiving drives out fear and anxiety.

Our world is driven by fear but we live by faith. The whole economic system of our society is based on fear - all the things we need in order to have real security. Even our election was fear based! In the Kingdom, however, we live by faith. A daily faith. A simple faith in a sovereign God who loves us and cares for us and provides for us. 

Anxiety 

  • cannot change anything and so is wasted energy.
  • is fear based and therefore anti-Christian.
  • is about me while faith is about Him.
  • is disobedience in God's command to trust.
  • is debilitating and tiring.
  • is a ploy of the evil one to take our eyes off of Him.
  • and trust are a daily choice


Sunday, November 11, 2012

I love messy churches because they minister to messy people and bring restoration to messy lives


I love messy churches. Churches where there is transparency about where we actually are in life. Churches that welcome people who are screwed up, hurting, poor, criminal (imagine that), pregnant out of wedlock, people with prison records, who are marginalized, divorced, abused, addicted, and hopeless. Maybe people with tattoos, piercings, different color hair and grunge  clothing. Now that is the kind of church I want to be a part of.

I strongly suspect that Jesus would be in that kind of church judging from the company he kept back in His day. Actually, I think it was by intention. He knew where the receptive people were - generally not the well off, educated and professional (and I fit that profile), but the desperate and screwed up (all of us fit that profile in one way or another).

Where are those kinds of people welcome? The truth is that they are often not welcome. How can they be in congregations that are so concerned about outward appearances of "having it all together" that the utter lack of transparency about the struggles they have send a strong signal that "we are not like you."

Funny thing is that they actually are, they just don't want to admit it. Behind our masks of respectability are people whose marriages are struggling, kids who are struggling, hidden addictions that are destroying lives and families, unresolved anger, broken relationships, financial problems and all kinds of messy stuff. So why don't we just admit it and no longer pretend?

I know churches like that. Here is what I notice about them. First they are filled with people who are messed up and who get cleaned up. Second, because they are willing to be transparent about the mess that God cleaned up, others who are messed up know they are welcome. Third, there is a lot of grace for one another because we are not pretending that we have been or perhaps still are not messed up and in need of God's grace and the love of others.

Some churches pretend to live in the "Leave it to Beaver" world of respectability, apple pie, perfect families and "together people." What I believe is that it is a facade, not reality. What I know is that even if it were true, those who don't fit that profile won't be welcome. And they would be those most desperate for help and love and answers and spiritual renovation. Jesus said, I did not come for the healthy but for the sick.

I am always amused by parents who are concerned that their kids perfect youth group will be destroyed by the attitudes, language or behavior of kids from the local school. Excuse me? I thought the good news of the gospel is for the hurting and messed up? I know of adult small groups where a pagan who does not know any better actually tells the truth about their lives and they are met with a pregnant silence (what do we do with someone like that in our church). Excuse me? I thought the good news of the gospel was for people like that.

The very fascination with excellence and perfection in many churches today - from the building to the stage to the programming to the kinds of people we hold up are all at odds with the messiness, pain, dysfunction and bad stuff in the very people we want to reach out to - if we actually do. I suspect that there are churches who have no desire to reach out to people like that. They would not say it but they do say it - loudly with their culture and lack of transparency.

I vote with Jesus. Give me the messy church any day. I am not fascinated with perfection, I am wanting to live with the messy (I am one of those) and I want to help messed up people find help. Leave it to Beaver was a TV show. I want to live in the real world among real people who together want to be transformed into His image.

Tod Agnew, the musician got it right I think. Consider his words.
Which Jesus do you follow?
Which Jesus do you serve?
If Ephesians says to imitate Christ
Then why do you look so much like the world?

Cause my Jesus bled and died
He spent His time with thieves and liars
He loved the poor and accosted the arrogant
So which one do you want to be?

Blessed are the poor in spirit
Or do we pray to be blessed with the wealth of this land
Blessed are they that hunger and thirst for righteousness
Or do we ache for another taste of this world of shifting sand

Cause my Jesus bled and died for my sins
He spent His time with thieves and sluts and liars
He loved the poor and accosted the rich
So which one do you want to be?

Who is this that you follow
This picture of the American dream
If Jesus was here would you walk right by on the other side or fall down and worship at His holy feet

Pretty blue eyes and curly brown hair and a clear complexion
Is how you see Him as He dies for Your sins
But the Word says He was battered and scarred
Or did you miss that part
Sometimes I doubt we'd recognize Him

Cause my Jesus bled and died
He spent His time with thieves and the least of these
He loved the poor and accosted the comfortable
So which one do you want to be?

Cause my Jesus would never be accepted in my church
The blood and dirt on His feet might stain the carpet
But He reaches for the hurting and despises the proud
I think He'd prefer Beale St. to the stained glass crowd
And I know that He can hear me if I cry out loud

I want to be like my Jesus!
I want to be like my Jesus!
I want to be like my Jesus!
I want to be like my Jesus!

Not a posterchild for American prosperity, but like my Jesus
You see I'm tired of living for success and popularity
I want to be like my Jesus but I'm not sure what that means to be like You Jesus
Cause You said to live like You, love like You but then You died for me
Can I be like You Jesus?
I want to be like you Jesus!
I want to be like my Jesus!

Saturday, November 10, 2012

When we take up the offense of others

Some of the most difficult situations I have to deal with as an organizational leader are those who call my office angry and unhappy and irrational over an issue that they have no first hand knowledge of. They have taken up someone else's issue and have gone on a crusade.

The reason these are such difficult situations is this. First, because they don't have first hand knowledge one cannot have a rational conversation about what really happened. All they know is what they "heard" happened and in the context of anger, hurt and raw emotions. Thus this is not a conversation about facts but perceived facts and emotional reactions. Conversations that cannot be focused around objective facts are usually conversations that cannot be resolved. 

Second, the conversations are crazy making because those who take up other's offences usually do not reveal that fact. It is clear from the conversation that there is an issue behind the issue (some one else's offence) but it is never stated so one has a hard time getting at it. If I sense there is an underlying issue I will often probe as to what it is and try to get to the heart of the matter. Dealing with side issues does not help one resolve the real - underlying issues. Unless that is put on the table there is no resolution.

Third, because these conversations are not about facts since first hand knowledge is no present, it ends up being about perceptions and anger. Perceptions of others are usually wrong and anger cannot be resolved without dealing with facts. And facts cannot be established without those with first hand knowledge present. 

Finally these are no win conversations because those who take up the offense of others have no way to move on because they cannot resolve "facts." So while the person whose offense they picked up moves on eventually those who picked up the offense did not and cannot.

When there is conflict, the goal must always be to achieve reconciliation. The goal is to come to understanding and achieve a level of peace. When I take up someone else's offence, however, I am doing just the opposite, enlarging the conflict rather than minimizing it: I cannot solve it for others; my own anger spills over to others; I have no objectivity in the situation and because it is not my issue, I cannot find resolution. It is a no win situation and does nothing to bring reconciliation or peace.

Picking up someone else's offense is foolish, bad EQ, unbliblical and causes relational havoc beyond what was necessary. It is one thing to seek to help resolve an issue in a healthy and productive manner. But once you take up another's offense there is no good way out.  

Friday, November 9, 2012

The baton has passed: My father's death


My father went to heaven today at age 86. In some ways I lost him a number of years ago when dementia set in but today it was final - for this world. He left ten children, many grand and great grandchildren and many spiritual children.

My life changed today. I am not sure all the ways but I know it did. I will know it next week as well as we lower a casket into a grave.

There is no longer a generation of men ahead of me to die. I am now on the front lines. Mortality took a step closer. I cannot pretend. The grave is ample proof. My father said as much to me years ago when his father died. It was a rare instance of transparency into his heart. He was a private man but less so as the years went by.

Legacy now passes to me. I am part of my father's legacy and it is now mine to pass one on to my children: Jon, Chip and grandson Gavrel. Like my father's it will be flawed by living in a fallen world but still I have choices and those choices and example and relationships and life become the legacy I will one day leave. There is much that I can treasure about the legacy I was handed. There is much I can do about the legacy I hand off. 

Life is precious but it is also limited which is why heaven becomes even more precious. For it is unlimited in its time (there is none), its person (Jesus), and it's wonder. As C.S. Lewis wrote, it is the home we were truly made for. It is the home father was made for and he has now looked into the loving eyes of the One he served and loved. Like Paul, he fought the good fight. Like Paul, not perfectly, but like Paul not timidly either.

There is no unfinished business between us. Fortunately we took care of that years ago. It won't be long until we are reunited as he today is with parents, family and other friends who went before. I am sure there is a party taking place somewhere even as we grieve but grieve well for a life well lived. 

Finishing well is the challenge all of us have. Dad finished well. I desire to finish well. It makes the leaving ever so much more easy for the one who leaves and the ones who are left. For believers there are no final good by's, just temporary ones. 

See also, Legacy. Thoughts on my dad


Controlling conversations

Whenever a conversation starts to feel uncomfortable and one that seems to be deliberately putting you in a corner rather than allowing for freedom of dialogue, pay attention! Conversations that don't feel good or safe probably are not. 

This is not about conversations where two parties might disagree with one another. That is normal. This is about conversations that feel designed to control you, force you to a specific conclusion or force you to agree to something that you don't feel comfortable agreeing to.

Feeling uncomfortable in a conversation is often a sign that you are in an unhealthy conversation that will not end well if it continues. More about that in a moment.

Some people are masters at manipulating others. Most of us are not but the warning signal to us is a feeling of discomfort. That manipulation can come in the form of vigorous debate designed to get you to agree. It may come in the form of veiled or not so veiled threats if they are in a position of authority. It can come in the form of anger which one wants to dissuade, often by agreement. It may come in the form of "facts" that are not facts at all but broad generalizations that sound true but leave a question in your mind. I recently spoke with an individual regarding some issues of disagreement and he kept saying, "T.J. you know...." He was using gratuitous language to flatter me into agreeing with him.

Manipulation is just that. And its sign is discomfort or a feeling that this is not a two sided conversation but a one sided conversation. Manipulation is trying to force other to agree with us. It reflects dis-health in the one using it and we should be aware when it happens.

How can I respond if I am feeling manipulated or controlled in a conversation. Here are some suggestions:

  • "It feels to me that you want me to agree with you and frankly I don't."
  • "I think it would be helpful to have a third party in on this conversation because I am feeling pushed to agree with you."
  • "Is this a two way dialogue or must I agree with your point of view?"
  • "While I respect your opinion, you need to know that I don't agree with you but it feels that I must if we are going to keep a relationship."
  • "I am feeling uncomfortable with where this conversation is going and I would like to put it off for another time."
With any of these comments you are gently but honestly calling the other party on their behavior and your discomfort. They are not used to people confronting them and will usually back off. Whatever you do, don't be manipulated by manipulators.

Thursday, November 8, 2012

Criticism is easy. Real solutions are not!

Wise leaders observe things closely but do not criticize things quickly. As critical thinkers they are always aware of gaps between where we are and where we desire to be but they are also aware that closing those gaps is not as easy a proposition as it may seem. 

In my experience, criticism is often directed primarily against other people while the real problems are often systems and processes more than they are people. Thus the criticism of people rather than thinking critically about the process or system is often unfair and misguided. It also then becomes personal when the real solution is usually impersonal.

A few years ago I became impatient about our ability in ReachGlobal to deliver on our clarity at the team level. I pushed my senior staff rather hard to close the gap and I think they felt the pressure. When I finally hired a consultant to help us think through our processes the solution was actually pretty simple - some simple tools to bridge the gap between our vision and clarity and our execution and the problem was not inherently with people but with our process. I had been somewhat critical of leaders when the solution was a simple tool that we now use regularly. The problem was not people but process. 

That insight spawned a whole new set of simple tools for us that actually come out of lean industry and manufacturing but which we call ministry excellence. When something is not going right we have  a tool to examine and understand the process we use and almost always the solution is in the process or system, not in a negligent individual. Usually we not only solve the issue but find other efficiencies as well.

Today I am far slower to criticize people and quicker to ask about our systems to find out why something is not working the way it should. Sometimes it does come down to a person who is in the wrong place but more often than not it does not. I also want to resist the easy criticism that pervades so many organizations.

Wednesday, November 7, 2012

What leaders wish their staff understood about their role

There are many things leaders wish their staff understood about what they do. While there may be a  mystique about leadership, the realities are very different. So on behalf of many leaders, this is what I wish my staff understood (and many do) about what my life looks like as a leader. I am sure many other leaders have similar thoughts - if they could share them.
  • On most days I love what I do. It is how God wired me.
  • My greatest discouragements are not from the outside but from what people do or say within the organization.
  • Criticism is easy. Real solutions are not! I don't have the luxury of criticizing. I must find solutions.
  • I respond poorly to cynicism toward leaders and leadership. My calling is a calling just as yours is.
  • My work never goes away, not even on vacation. Not Ever! Ask my children and my wife!
  • Part of my job is to clean up messes that others make - quietly. 
  • I don't mind criticism but I do have a heart (really) and how it is conveyed is important.
  • It can be a lonely job as I cannot share everything that I am dealing with.
  • Even leaders need encouragement when it is sincere.
  • If you wonder what I do with my time it is all on my calendar and you may see it. I share my daily schedule with those who pray for me on a monthly basis.
  • I desire the same respect from my staff as I give to them.
  • I need your prayer daily. I pray daily for wisdom, favor and empowerment. I know how frail I and needy I am.
  • If I sometimes seem distracted, please don't take it personally. I have a lot on my mind seeking to integrate all that our ministry does rather than simply one facet of the ministry.
  • When I travel I take all my work with me including the hundred fifty plus emails I get daily. While others can disconnect, leaders cannot. Mornings start early and evenings end late. Sleeping in hotel beds 150+ nights a year is not a perk but a challenge!
  • I have the joy and responsibility of sharing the blessings of success with our staff (who make great things happen) and taking responsibility for failures (no matter who made it happen) when they occur. 
  • When I make a mistake it is more visible than when you do. I may require a lot more grace as well because of it. Some notice when you blow it. Everyone notices when I do.
  • While I wish I could, I cannot meet all the expectations that people have for me and must focus on those things that God clearly wired and gifted me for. It is hard but necessary to say a gracious no. By the way, like you, I am only good at a few things and those are the ones I need to focus on.
  • Because of my leadership visibility I will be misunderstood for things I do and say no matter what. I wish for the same grace and benefit of the doubt that I give to others. 
  • When I do create questions I would prefer you ask me what I meant rather than talk to others. They don't know my heart, I do. I am always willing to talk.
  • As a leader I can be a friend to staff (and want a highly collegial ethos) but there are boundaries because of my leadership role. Not all understand this.
  • I am not the leader who came before me and not the one who will come after me. I am me! 
  • Like you, I am accountable. All of us are including me. Like you, I answer for my decisions and work. If anything, my accountability is higher because my responsibility is higher.
  • There are many things I don't have answers for and will not pretend that I do. I do a lot of thinking and pondering and dialogue and learning. I have learned that answers to complexity does not come easily. 
  • I am deeply appreciative of the staff I work with. Whatever we accomplish is a team effort. I thank God daily for every one of them.
  • As I said, on most days (including today - so far)  I love my job!

Tuesday, November 6, 2012

A prayer on election day

Our Father in Heaven:

We ask today that you would be gracious to us today as a nation. We don't deserve your mercy and grace but we humbly ask for it. We confess our shortcomings as a nation and realize that you are the only solution. We confess our corporate sins and ask for your mercy and forgiveness. We pray that your grace would cover our nation as the waters cover the sea.

No matter what the outcome of the election we know we are a divided nation. We pray that the church itself may be a source of healing to our country and that the Gospel can become well known.  May our confidence not be in any party or elected leaders but in a sovereign God who reigns supreme over all nations and peoples. 

Give us as your followers a Christian world view that no party or platform can articulate. Help us to think Christianly about the social, political, ethical, and global issues of our day. May we daily seek your mercy, ask for your wisdom, pray for our leaders and for the peace of our globe. Help us to reflect your mercy, to act with your justice and to walk humbly before you in all things. May your will be done on earth as it is in heaven for the glory of your Son.

May our minds, hearts, priorities and relationships be renewed daily through your Holy Spirit. May our Jesus centered lives be a challenge to all those we come into contact with. May your concerns become our concerns and your love our love! May your Name become well known and your reputation lifted high through the love of Your chosen people. My You be our highest priority, our greatest love, and our deepest concern!

Amen

Monday, November 5, 2012

Leaders and their reputations

A byproduct of leadership is a level of viability that many of us don't really want but which comes with the territory. Along with that visibility comes a vulnerability from those who are unhappy with us for decisions that are made and who choose to take shots at our reputation in return. Sometimes it is out of spite and anger. Other times it is out of a lack of understanding that we are not at liberty to clarify. Either way it can be painful for all of us care about our reputations.

This can be especially painful for leaders who have a need to be popular. That is an unhealthy need for leaders. We should desire to be respected but we give up the contest for popularity if we choose to lead. Inherent in leadership is the need to make unpopular decisions at times. 

Leaders are naturally targets when those they lead or others are looking for one. While there are many ways in which leadership can be a deeply fulfilling calling, this is not one of them. This is one of the costs of leadership rather than one of the perks. It is a cost we willingly take on with leadership which is why Peter says that leaders need to be willing to lead. 

How do leaders handle the painful shots that come their way? First, we must realize that ultimately our reputation is in the hands of God. David realized this in Psalm 37 and 73, two Psalms that have been of immense help to me over the years when the the missiles were particularly painful. 

Reputation management by ourselves does not work but God is completely able to handle our reputation in His way and in His time. When we focus on managing our reputation we are focused on the wrong thing. When we focus on doing what is right we are focused on the right thing.

While leaders are not able to share everything, a candid, open spirit can go a long ways to generate trust and understanding. The more open leaders are, the more accessible they become to those they lead. And, while others may not keep their emotions and anger in check toward us, it is important that we do toward others, even those who may not deserve it. Except on rare occasions, and with purpose, leaders seek to de-escelate conflict even when it is targeted at them. This is why I write so often on issues of EQ and leadership. The ability to manage our emotions is a large part of good leadership.

The ability to dialogue with those who become our critics can in many cases win them over, especially if we can speak honestly without losing our relational connection. This does not work with black and white people for whom you are either right or wrong but it does work with reasonable people. When your critics understand that you desire to hear and understand their point of view, even if you don't agree with them, it helps build bridges rather than walls. This is usually a learned skill and a very important one.

This is not possible without a non-defensive spirit, even when we are the targets. Defensiveness escalates the issue while non-defensiveness de-escalates. This is not an easy thing to do in the face of unkind words or actions but one that is a necessary leadership trait. The issue, after all, is often not really about us but about the organization and its direction and philosophy. The more impersonal we can keep the issues, the better chance we have to see resolution. The more we can keep issues impersonal and relationships personal, the better chance we have at resolution and understanding.

None of this means that we simply accept behaviors that are damaging to our organization or team. There are times when we need to be defining and clear about words and behaviors. This is not about us but about the health of the organization. When doing so it is critical to put it in writing or say what needs to be said in the presence of another so that there is clarity and accountability. 

Leaders bear greater responsibility than others especially when they become targets fairly or unfairly. How we respond to shots at our reputation is a test of our leadership.

Sunday, November 4, 2012

Personal reflection is only as good as the mirror one uses

Have you ever looked into a distorted mirror and seen a distorted image? Mirrors are great when they are well made. In the same way, our own personal reflection is only as good as the mirror that we choose to use in doing so.

Many people use those who are their greatest fans as their mirrors for personal reflection. It is convenient and exceedingly comfortable as these individuals will invariably tell us what we desire to hear. And what we want to hear are positive reflections.

King David knew the dangers of syncophants who simply told him what he wanted to hear. In the Psalms he does deep personal reflection in prayer and in the Word. What he finds is often not what he wants to see (Psalm 51) but to his credit he responds to the image he sees of himself as measured against the image of God.

If we neglect our mirrors and they become smudged and dusty, they cannot reflect back a sharp image and that is what happens when we neglect the world for any period of time. Our reflection is best when we use it regularly and keep it clean.

David also learned the value of those who would reflect back his behaviors in the person of Nathan who told him a story of injustice that struck David to the core when he understood he was that man. The value of people around us who can gently but honestly tell us the truth is huge in our spiritual growth.

In prayer we experience time exposure to God who will invariably speak back to our spirit. In the Word we have the sword that cuts to the marrow of our lives and in trusted friends we have others who can speak truth to us. These are mirrors we can trust. Many other mirrors will fail us and tell us what we want to see but not necessarily what we need to see.

It's a level playing field

Over lunch recently a friend said to me "You are very important leading an international mission! How do you do all the things you do?" I looked at him and said, "I could never do what you do, how do you do it? (he ministers to gangsters in Hong Kong and is on staff on a church full of former and current Triad members, prostitutes and redeemed underworld figures - many very much in process). 

None of are more important than others in God's kingdom. In the world there is a pecking order based on titles, salaries and perceived importance. In the Kingdom all of us are simply asked to live out the gifting and calling that He has gifted and called us to. That is why what I do is not hard - for me! That is why what my friend does is not hard - for him! In fact, in the Kingdom, those who would be great become servants like Jesus. In His economy the last shall be first and the first shall be last.

We have different roles but we have equal value. We have different giftings but we have equal importance. We need to honor each one in God's kingdom for each is indispensable to what He wants to accomplish. There is no A team and B team: only His team. When we give undue honor to some and not to others we miss the values of His kingdom where the playing field is level and everyone is needed! This is just one of many areas where the values of our world are opposite of the values of the Kingdom.

Saturday, November 3, 2012

The emotional EQ of team leaders makes all the difference

Teams are only as good as the Emotional Intelligence of their leaders. Poor EQ makes it virtually impossible to lead a healthy team. Signs of poor EQ include anger, defensiveness, inability to listen well, micromanagement of team members, inflexibility, needing to have their own way, lack of empowerment, to name a few.

Understanding our own selves well and the ability to understand others is a critical skill in any leadership position and ought to be part of the development plan of every leader. The better we understand ourselves and others, the better we manage our emotions (a critical element in EQ), the greater our skill in negotiating conflict and the better we practice the twin issues of empowerment and accountability the better we can lead. Leadership is always about people before it is about strategy and process.

How do we grow in these areas? One is obviously to do personal study on the subject of EQ which can give us a knowledge base. Another is to do personal testing whenever possible that allows us to understand ourselves better. 

I believe, however, that the most helpful practice is to solicit feedback from trusted friends and colleagues about how we are perceived, what we do well with people and where we could do better. The reason feedback is so critical is that there are simply certain aspects of our behavior that we are blind to. Others, though, can reflect back observations that once we become aware of we can pay attention to. 

Because leaders traffic in relationships, people and teams growing our EQ is absolutely essential to our success as leaders and to the satisfaction of those who work with us and under our leadership. Our EQ impacts the whole organization or the part of the organization we lead. For this reason, boards ought to mandate ongoing personal development of their leaders (many businesses do) as well as pay for it. 

Professional development (our particular skill) is important but personal development which includes EQ is just as important for any leader because it impacts those they lead.


Friday, November 2, 2012

Blessing other ministries


I love to help others in any way I can and I love to watch the reactions of those who are not used to someone offering help with nothing expected in return. This is particularly true among Christian leaders who more often compete with one another than collaborate. Or, who are simply too busy focusing on their stuff that they lack the time to add value to fellow leaders.

For me it is about kingdom influence which is a driving force in my life. I want to see the bride (the church) be all that it can be and the gospel expand to every corner of our globe. Thus, anytime I can help other leaders or ministries I am contributing to the Bride and the expansion of the Gospel regardless of whether it helps the organization I lead.

My point is that we often think of ministry expansion as defined by what our ministry does. But if we are willing to look for ways to contribute to the success of other ministries we actually leverage our influence in significant ways – even if we never get credit for it. If we care about His Kingdom we will not only work hard to lead our own ministries well but we will work hard to bless other ministries as well.

That is why ReachGlobal willingly gives away any tools it develops, any systems it has and any lessons we have learned. It is not about us, it is about Him. It also keeps us from a competition mindset. To the extent that we help other like ministries (missions and the church) we bless the growth of the church. It reminds us that we are servants to our own organization, to God and to the mission of the Great Commission. We learn much in the process because we develop new friendships and relationships.

There should be a fundamental difference between the business world (where it is all about competition) and the ministry world (where it is all about cooperation). Any time in ministry we compete against one another we are actually competing against God who is Lord of our ministry and every other ministry. When I help other ministries I bless God and the mission He has given the Church. I would rather bless God than try to compete against Him.

Why ministry teams actually do matter!

I am a great proponent of teams in ministry. I lead through a senior team in ReachGlobal, sit on the senior team of the EFCA and we organize all of ReachGlobal's personnel in teams. This is not leadership by committee but leading through team.

Here is how we define a team: A high-impact team is a group of missionally aligned and healthy individuals working strategically together under good leadership toward common objectives, with accountability for results.

It is interesting to me that the New Testament has a lot to say about teams. When Jesus picked His disciples it was a team of 12. When the first missionaries were sent it was a team of two. When church leadership was established it was a team of overseers or elders. When there was a ministry need in the early church a team of Deacons was established.  Is there in fact a theology for ministry teams? I believe that there is.

Ministry teams reflect the theology of the gifting that God gives to each one of us. We are given specific gifts which means we lack other gifts. It is in the complementary use of those gifts that we make the best decisions and get the best results. I have leadership gifts but don't do process or details well. I need someone who does the details well and someone else who is process oriented to name just two of my many deficits. In team, though we find the complementary gifts that are so important.

I am convinced that the current emphasis on healthy teams in the workplace is simply a reflection of the way that God uniquely gifted us in specific areas and that the theology of God given gifts - which means we need one another - is being played out in the secular arena as we learn more about strengths and weaknesses. 

Doing ministry in a team setting is harder than doing it alone in some ways. It means that we have to interact and cooperate with others. Even Paul and Barnabas could not make that happen early in their career.  While there are certainly people who are not compatible with us it is also true that having to cooperate with others is one of the means that God uses to grow us. Even Paul seems to have realized that he was wrong about John Mark as he speaks fondly of him later in life.

I have found that ministering in a healthy team setting forces me to grow because I must listen to other points of view, agree to group decisions and be flexible with my own desires. In fact, it is the inability of certain people to bend their will to common decisions that is the nemesis of many teams (think church boards). 

Working in team is a great counterbalance to our natural autonomous nature that simply wants to do our own thing. It is a check against our pride and our tendency to make rash decisions. I have been saved from many potentially unwise decisions through my interactions with trusted team mates. It is very rare for me to deal with any difficult situation by myself. It is in the wisdom of several trusted counselors that the best decisions are made.

One of the prerequisites for those who lead through team is a degree of humility. Even as a leader I must submit my will to the team I have brought around me. They are loyal and cooperative but in choosing to lead through team all of us including myself are subject to the group process. I am both the team leader and a member of the team. It is not what I decide but what we decide together. This is a good thing for leaders as healthy leaders must be able and willing to follow as well as to lead. Which is why unhealthy leaders don't lead through team but choose autonomy.