Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Wednesday, April 20, 2011

Are you good enough?

How many of us live with a deep sense of unworthiness afraid that if people knew the real us we would not be loved? I have been there. How many of us have spent our lives trying to please God so that we are worthy of Him? I have been there too. How many of us have felt deep down inside, I am not good enough? I have lived there as well. 

If there is any message in the Easter story it is that God, through the death and resurrection of Jesus has taken unworthy, broken, sinful, undone people and made us worthy and good in His sight by being broken for us. 

Because of His death I no longer need to live with a sense of unworthiness. In fact He paid the ultimate sacrifice for me! When I was unworthy He died for me so that I could be made worthy.

Because of His death I no longer need to try to earn God's favor. Rather He gave me His favor as a free gift (Ephesians 2:8). Since I already have it, it is futile to try to earn it. How can one earn what they already have?

Because of His death, I don't need to be good enough! He took all my not good enough and nailed it to the cross and made me His family and His possession, and gave me a piece of Himself - the Holy Spirit (Ephesians 1). My not good enough has been replaced by His making me perfect in His sight - through His blood.

Easter is a reminder that because of His sacrifice, and if we have invited Him into our lives that we are worthy, that we can give up trying to earn His favor and that He has made us holy and family and clean. 

Because of Easter I no longer need to live with shame, fear or pretense. My brokenness, shame, fear, unworthiness have been replaced by wholeness and worthiness - through Him. Now if I could only remember that every day!

Sunday, April 17, 2011

If there had been no Good Friday or Easter Sunday

We take much for granted. As you walk through this week, consider the gift of the death and resurrection of Christ. Because if there had been no Good Friday or Easter Sunday….

You would have no church

There would be no Holy Spirit resident in our hearts

Funerals would be the final farewell

Guilt would last forever

Good News would be absent for all

Life purpose would be absent

Prayer would be futile

Reconciliation with God would be impossible

The evil one would have the final say

Evil would not be mitigated by God’s love – anywhere

There would be no New Testament

The failures of our lives could never be redeemed for a greater good

Suffering would have no meaning

Future hope would be non-existent

The One Friend we can always count on would be absent

Love motivated by Jesus would be non-existent

There would be no final justice

It would be a life without Jesus

There would be no Easter

Take time this week to reflect. Good Friday and Easter Morning are the game changers in human history - and in our own history.

Wednesday, April 13, 2011

Dialogue is fine, division isn't

Dialogue is a great tool for teams and organizations. Dialogue clarifies, brings new ideas, puts ideas and options on the table, allows for multiple viewpoints which frequently results in better outcomes.

Dialogue should always be encouraged! What should not be encouraged is division. Dialogue facilitates understanding while division draws lines. Dialogue encourages options while division says it must be my option. Dialogue brings all points of view while division says it must be my point of view. 

Dialogue comes from a place of humility, knowing that we don't have all the answers and desiring the best solution. Division, on the other hand, comes from a place of pride which believes that my way is the right way - period. Dialogue brings others in along with their ideas while division puts others out along with their views.

As you think about the culture of your ministry, is it more about dialogue or division?

Dealing with problematic behaviors

One of the things ministries are fairly deficient at is addressing problematic behaviors that cause havoc to the health of teams and organizations. Many problematic behaviors would be addressed in a business environment that are not addressed in a ministry setting.


Think about the following behaviors and their impact on a ministry. Overt or covert resistance to the missional agenda. Passive aggressive behavior that undermines leaders, teams and ministry direction. Add to the list, outright nasty attitudes, cynicism, criticism, or sniping that again undermine any sense of unity that is so critical to ministry success. Let's be honest: these kinds of behaviors are poison to teams and organizations.

I think the reason we put up with such behaviors in ministry is that with our emphasis on "grace" and our lack of training in dealing with personnel we often allow behaviors that undermine the very results that we want to see. I often talk to pastors about the person on their staff who causes havoc with the whole team. Knowing that these behaviors hurt the ministry but wanting to be redemptive in our leadership, how do we deal with behaviors that undermine ministry?


First, recognize that unhealthy behaviors hurt ministry! Think about the list of problematic behaviors that are listed in the book of Ephesians and Paul's emphatic insistence that we "get rid of such" behavior and put on the character of Christ. Certainly those in full time ministry need to exhibit healthy attitudes and behaviors. Those behaviors that undermine unity, create cynicism, divide people, or overtly or covertly undermine the missional agenda of the organization are destructive and should be declared illegal in any ministry. 


Second, we need to learn to honestly confront such behaviors, explain to those involved why the behaviors are problematic and how they impact others. The good news is that in many instances, those involved do not want to impact others in the ways they do but no one has ever been honest with them about their behaviors and the results of their behaviors. Thus in many cases, with coaching and ongoing feedback, people will understand the issues and seek to change the behaviors. Frankly, the most helpful thing we can do with those with problematic behaviors is simply to be honest.

People do not change quickly so redemptive strategy requires that we give people time to change, the coaching that is needed to help them change and some patience in the process. All with ongoing feedback.

But, if after honest feedback and coaching, attitudes or behaviors do not change, problematic behaviors must be dealt with if the ministry is going to be healthy. That may mean isolating someone where they will do the least damage. Or it may mean transitioning them out of your ministry. Remember that such behaviors are not just irritants, they actually negatively impact other staff, ministry effectiveness, team unity and the very culture of the organization. So, not dealing with these issues is a lack of grace to others who are impacted by the behaviors.


The bottom line is that we need to be redemptive to those with problematic behaviors but also for the organization. Ignoring the issue is the real threat.

Bringing change to your organization

The need for change and greater missional effectiveness is huge both for congregations and ministry organizations. Too many ministries are living in the dusty pages of the past with the illusion that all is well when they are actually one generation from extinction or irrelevance. The greatest gift in these situations is a leader who will take the risk to seriously rock the boat and bring about fundamental change to both the thinking and practices of the ministry. Let's talk about the steps that are necessary for that to happen.

Create a crisis.
Unless people see a compelling need for change they generally will not go there. A change agent's job is first to shake the confidence of the organization by creating a crisis and making the case that unless something changes, there is no compelling future for the ministry. This is often done by being honest about the lack of results, the health of the ministry and the trend lines. Bringing truth to the surface has a way of creating great discomfort if that truth reveals significant fault lines. Because a hallmark of unhealthy ministries is that they live with the illusion that all is well, that illusion must first be publicly punctured with truth.

Bring a new clarity
As the crisis is being created, change agents also start to articulate a new clarity that creates an alternative to the status quo. What is must be balanced by what can and should be so that the truth of today's reality is offset by a hopeful alternative for tomorrow. There is no better way to do this than face to face, in conversation and group dialogue. One is not seeking to change the minds of the change resistant but to win the support of early adopters and reasonable people. You will not convince everyone, nor does one need to. You do have to convince enough people, however, to gain a coalition of the willing to move in a new direction.

Replace leaders
Inevitably deep change will require a new set of leaders. The leaders you have got you to where you are and it is unlikely that most of them will get you to where you need to go. In fact, most ministries that need change do not even value a true leadership culture where leaders lead. Often they value a management culture where nice people manage the status quo. So the challenge is really twofold, replace current leaders with true leaders who are fully aligned with you and create a leadership culture where leadership is valued and encouraged. But remember. Those who got you to here will almost never get you to there if you are bringing significant change.

Build healthy teams
All healthy ministry organizations are made up of healthy teams. So the next step is to intentionally build teams of people who will work synthetically with one another under good leadership with accountability for results. The lack of such teams is one of the contributing factors to an unhealthy organization. This is not an easy transition because in unhealthy ministries, people are not used to actually working with each other and what passes as a team is usually not a team at all. A great deal of attention is needed to coach and mentor team leaders who have not had such coaching or training in the past.

Focus everyone on the missional agenda
A lack of missional focus is one of the reasons that ministries flounder. Lack of clarity about what they are about, lack of good leadership to keep people focused, lack of teams to harness different gifts are all part of the equation. Change agents constantly keep staff focused on what really matters with an honest evaluation of results. Again, this is not an easy transition for people who have valued faithfulness above actual ministry fruit. 

Stay the course
Organizational change only comes when there is a dogged conviction that things must change and a leader who will do whatever it takes to see that change happens. Look for some wins along the way and celebrate but know that real change takes years, not months and the larger the organization, the longer it will take. It is not unusual for the change process to take five to ten years and it is not complete until a new DNA is so secure that the leader can leave and the change remains.

It can be a lonely job to be a change agent and it takes great wisdom to rock the boat without sinking the ship. Those who do so, however, are great gifts to the organization they serve. 

Thursday, April 7, 2011

Is your clarity a shared clarity?

A key feature of every successful organization, church, or ministry is absolute clarity about what they are about and how they do what they do. Here is an instructive exercise: Ask your key staff to describe what your ministry is about and see if there is clarity by all on that question. Ask secondly, what are the tangible results you are after that would spell success. And thirdly, what are the key strategies you use to achieve that success.

I find that these kinds of discussions are very helpful to come to greater clarity, ensure that everyone is on the same page and bringing to the surface issues that are not evident. If there is not great shared clarity the chances are that there is significant missional leakage taking place. The greater the clarity, the greater the focus and with focus the greater the chances you will see the results you are after.

Such dialogue surfaces misunderstandings or even disagreements around purpose, results and methods. Unless such differences are surfaced, talked about and clarified, what you think is missional clarity is not actually present. Words matter and even a common definition of those words is critical. Common understanding comes through dialogue and discussion.

Missional clarity and a passionate commitment to that mission is the greatest glue that a team or organization can have. Many teams think they are on the same page but in dialogue and clarification you discover you are not. That discovery gives you the opportunity to actually get on the same page. The greater the clarity and agreement around that clarity, the greater the glue for the team or organization. 

Often we spend staff time dealing with important issues but not the core issues such as purpose, results, and core methodologies. This is true for both teams and whole organizations. Whatever you decide on for clarity should be both understood and easily communicated by all staff members. 

Ask the question and see if there is the kind of clarity you believe there is.

Tuesday, April 5, 2011

Motivating Young Staff

There is no doubt that there are differences in the work ethics between generations. My father's generation had a work ethic informed by the great depression. 

My generation watched our parents and said, "we want more time to be with family and enjoy life." At the same time, we work hard, keep the rules (well I am bad at that) and do what it takes to get the task done.

My sons generation, twenty somethings, well they are complicated when it comes to work: schedules (I have to come at a certain time?), dress codes (what are those?), work (lets have fun while we're at it), feedback (you are actually going to criticize me?). As I say, it is complicated and books have been written on how to manage the twenty something generation.

At the same time, I have rarely seen a more committed, harder working, team oriented and creative group than the twenty something generation IF they have a cause worth giving their lives to. Given a clear focus, a cause worth giving one's life to and these folks will work all night, put in amazing hours and deliver the best.

The problem for many organizations is that they don't have a clear cause that motivates them. For this generation, small or no cause equals boredom and therefore diminished attention and they will find their cause outside of work.

They also want empowerment to test new ideas and be creative. Put them in a box of micromanagement or "this is the only way" and you have lost them. Give them some freedom and empowerment and you will win them. If you take it one step further and bring them to the table and allow them to participate in strategy and direction - giving them a voice, you get their loyalty!

Missional ministries who are focused, passionate and empowered will find that this generation will infuse it with amazing creativity and energy. Institutional ministries who major on organization to the detriment of mission and passion will not motivate this generation. They actually have something to teach the rest of us!  Missional focus and a cause worth giving one's life to matters.