Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Wednesday, February 27, 2019

It takes only one individual to hurt a team



One of the realities of teams is that it takes only one individual who is not in alignment with the rest of the team to significantly impact the unity of the team. This can be a result of any number of issues. For instance, they:
  • may not be in agreement with the direction of the team or organization
  • do not pull their own weight in terms of productivity and results
  • may have attitudes that are counterproductive to a healthy team: cynicism, sarcasm, lack of trust or some other unhelpful attitude
  • may like to do their own thing and are not committed to working as a productive team member
  • may have Emotional Intelligence (EQ) issues that disrupt the health of the team
  • may not be teachable or coachable
  • may be very smart and successful but will not cooperate with others
Here is the reality. It takes only one member of the team to pull down the rest of the team, and to take a huge emotional toll on the other team members and the team leader. All of this hurts the overall missional effectiveness of the organization and creates discouragement among team members.

Ministries often ignore these situations in the name of "grace." We hope they will go away, but they rarely do without intentional and direct intervention. When we do not resolve these negative behaviors we unfairly punish the rest of the team who must live with the unhealth of one member, and we hurt the missional effectiveness of the organization.

If you have a situation where a team member is not in sync and is hurting the team, consider these options.
  1. Provide very direct and immediate feedback in person and follow up in writing indicating the problems and the necessary changes that are necessary of they are to continue to play a role on the team and in the ministry. Be direct, honest and defining. Indirect communication is unlikely to work in these situations.
  2. Establish time parameters in which the issues must be resolved or they will be placed on a probationary status. If they need additional coaching during this time, provide it and always give honest direct feedback verbally and in writing.
  3. If there is not adequate progress, place the individual on a probationary status (in writing - always document) with the understanding that if there is not appropriate resolution they will not be able to continue on the team or with the organization.
  4. Be willing to let them go and transition them out of the organization if they do not meet the requirements of the probationary period.
Your willingness as a leader to take appropriate steps in cases like this sends a powerful message to the rest of your team that you care about their health and the health of the organization. When one does not take these steps the opposite message is sent - and clearly read that our organization does not take health seriously. Lack of action also fuels cynicism toward leadership and their unwillingness to deal with situations that are at odds with organizational values.

The emotional and energy toll that is paid for allowing an unhealthy team member to continue is higher than we realize until the issue has been resolved and we finally realize the price we paid. Don't allow one individual to pull the rest of the team down.




Monday, February 25, 2019

13 lessons I have learned about mentoring young leaders


Mentoring young leaders is a passion of mine. At sixty two, the more young leaders I can help grow, the more ripples I can make - and keep on making after I have left the leadership stage. I believe that mentoring is a stewardship responsibility of all leaders and it is one of the most unselfish investments we can make.

Mentoring young leaders is all about taking people with significant potential and helping expedite their growth through your sponsorship, attention and leadership example. A proven leader can open critical doors of opportunity, understanding and growth to a young leader which can dramatically accelerate the leadership trajectory of young leaders.

I recently reflected on some of the lessons I have learned in this process:

Look for potential not experience. Almost all job applications have an experience clause. Sometimes that is what you need. But often, what you really want is the "right stuff" in potential that can be shaped and grown. It is a thrill to hire someone who is "too young" by others standards and watch them flourish.

Look for good EQ. Good emotional intelligence is critical for a mentee because there will be plenty of opportunities when they will need to receive honest feedback on their performance. Poor EQ - defensiveness, inability to accept honest feedback, poor relational skills - will prevent them from growing like the should. Get good EQ, combined with potential and you have a powerful combination.

Help them understand their wiring and strengths. Mentoring is not about growing another "you" but about helping a young leader understand how God designed them, how they are wired and where their strengths lie - and don't lie. Young people often don't have the life experience to figure that out well but a good mentor can dramatically speed up the process by helping them discover their strengths.

Dialogue a lot. Mentor's use Socratic dialogue to help those they mentor think through issues, solve problems, discover solutions and evaluate performance. By its very nature, mentoring takes time and only those who are willing to make the investment will make good mentors. People learn the best when they are challenged to think critically and evaluate well so mentors think out loud with their mentees on a regular basis.

Ask lots of questions. The more questions one asks, the more you will help your young leader think and evaluate. Engage their perspective on people, situations, problems and solutions. Don't tell, ask - and then dialogue.

Give honest feedback. Good mentors give feedback but they do it in appropriate ways and appropriate settings. No, the Trump method "You're Fired," does not fit that paradigm! Mentors never embarrass by calling out a failure or misstep in public. They do it behind closed doors and in a way that causes growth, not discouragement (again, good EQ is very helpful).

Allow young leaders to figure it out and even fail. We learn more from our failures than our successes so allowing young leaders to figure out how do get something done (consistent with their strengths) and even to get it wrong on occasion is a powerful growth strategy. We practice "autopsy without blame" after a failure. We want to know why it happened and what went wrong and why but it is not about blame, but about learning.

Give assignments that stretch. Often, young leaders do not see in themselves what others see in them. Giving assignments that are out of their comfort zone - but within their ability helps them test their skills and critical thinking. Again, Socratic dialogue along the way is helpful, but not solving the problems they encounter.

Keep their plate full. Bright young leaders get bored quickly. Keep their plate full so that they continue to grow and stretch and increase their capacity. If they are really good - do whatever it takes to keep them engaged with you so that they don't look for greener pastures elsewhere.

Let them shadow you. Young leaders need models of what good leadership looks like. Because mentors are all about developing others, find ways to expose them to your world even if it is not in their job description. Exposure to meetings, problems, problem solving and other key people will give them context that they would not otherwise have and exposure that helps them leverage growth.

Ensure a relationship of high trust. Mentors often share information with a young leader they would not share with others - precisely because by introducing them to one's world and the real challenges one faces, young leaders learn how to deal with real life situations. This means, however that young leaders must be trustworthy (EQ again) to keep information that is private private and the maturity to handle sometimes difficult information. Clear guidelines should be discussed up front and reminders made along the way regarding confidential information.

Don't push them to be like you. You are you, not them. Encourage leaders to lead from their strengths, think of their own solutions and find their own way. We are there to share wisdom, principles and help them shorten their learning curve. They will do things differently than you and you should encourage and celebrate this. 

Be tansparent. Sharing one's life honestly is an important element in growing leaders. Understanding how to balance life, deal with life when it comes undone and persevering in Godly character is the inner core that will sustain young leaders over the long haul. Wherever appropriate, be transparent so that they are challenged by your heart and character as well as your leadership expertise.

Mentoring is a challenge and a great privilege. And it allows you to expand your influence far beyond what you could ever do yourself.