What to Expect in 2021 with Church Giving Trends
Growing health and effectiveness
Thursday, December 3, 2020
Sunday, November 29, 2020
Seven commitments of great ministries and non-profits
Create a clear and focused mission
A clear and focused mission can save an organization from spending its time on ancillary or non mission critical things that suck its time, energy and money. If non-profits actually focused on their chosen core area and chose to eliminate non mission critical enterprises they could accomplish more and accomplish their mission far better than if distracted by peripheral things. It means that they need to learn how to say no to good things for the sake of their core mission.
Hire the very best, pay well and staff lean
Too many non-profits have too many staff because they don't pay well enough to hire the best. Yet, when you hire well you actually need fewer staff. Organizations that don't pay well end up with more staff than they would if they could hire the best. Thus it is a self defeating strategy. Hire the best, pay them fairly and then keep the staff lean. It works! This applies to both executive and support staff.
Think leverage always
The best organizations are always looking for ways to leverage their impact and results. Traditional thinking says that to do more one needs more money and more staff. Those who think leverage look for ways to do more for less. That does not mean that financial resources don't matter. They do. But those who think leverage look for new ways of accomplishing the mission which allow them to maximize their impact and minimize their need. See Looking Away from the Lamp Post for an example.
Measure results
Too many non-profits use optimistic language to describe their results without carefully measuring results. Real results matter. I am not talking about anecdotal results. Those are great for illustrating one's work but not good measurements of how one is doing. The results that matter are those that directly relate to the missional focus of the organization. The more diligence one puts into measuring results accurately the better you can hone your strategies for even better results. Inadequate measurements result in inadequate results.
Friday, November 27, 2020
Evangelicals and their false god of politics
Sunday, November 22, 2020
The place that resolve and focus plays in successful organizations
Resolve is a quality that is often in short supply, especially in ministry organizations. I define resolve as the ability to chart a course that we know to be right and to not deviate from that course. We may change our tactics regularly but resolve is the discipline of going a long way in a specific direction to reach a specific result.
Why is resolve often in short supply? First, we have not done the hard work of determining exactly where we should go and therefore when a new or better idea comes along we grab that in our effort to be successful. In fact, when leaders in many organizations lay out a new plan to their staff, many yawn, and ignore the new direction as they have become used to the flavor of the month. Charting a ministry path that will yield significant results takes a great deal of thinking, prayer, dialogue and effort. Easy answers are rarely great answers. They are often common answers when what is needed is something other than conventional wisdom.
In the absence of being sure of one's direction and having a set of values that undergird that direction, resolve is not possible. Instead, we settle for an easy solution that is easily changed when a new idea comes along.
Resolve is also in short supply because any direction or strategy you choose will elicit pushback from somewhere. That pushback may be valid if the hard directional work has not been done. But pushback will come and leaders, boards and staff often cave when faced with opposition.
One of the most important traits of good leaders is that they have done their homework, are sure of the direction the organization needs to go and don't cave no matter how much opposition they face. This is not about hubris because a good leader runs process and has key people with them. It is about courage to do what is right in order to go where God is calling them to go. Undeterred by those who don't agree.
Courageous leadership is willing to go where the organization needs to go and to push the organization out of the comfort zone and into more missional work. That takes resolve because there will be any number of reasons to retreat or take an easier route.
Some suggestions to those who want to grow their resolve.
- Make sure you have done your homework and understand where your organization needs to focus.
- Be prepared for pushback because organizations naturally gravitate to the comfortable.
- Have a communication strategy that is clear and allows for dialogue in order for individuals to grasp the new reality and adjust to it. Clarity matters!
- Be sure you have a guiding coalition of key individuals who can help you convince others and who will give leadership to the new direction.
- Keep the main thing the main thing. Don't be diverted from your central message and focus. Talk about it, demonstrate it and over communicate.
- Remember that people grasp new paradigms differently. Some will get it with explanation. Many will require a great deal of dialogue. Some will only get it when they see it. Be patient but keep pressing forward. Don't deviate from your central message and direction.
- Let people know that the organization is going in the direction you have committed to. This is not the flavor of the month. It is going to happen! And demonstrate that by your own actions.
Saturday, November 14, 2020
Simplifying complexity
Ministry or business is complex. Complexity is confusing. The job of a leader is to simplify complexity.
Simplifying complexity so that people can grasp a concept or paradigm is one of the hardest tasks a leader often faces. Especially for those leaders who love complexity and whose minds naturally move toward complexity. But if the average individual cannot grasp your concept or paradigm, it is difficult to move in the direction that is desired. It results in confusion rather than in clarity.
There is also the desire by many leaders to share everything they know or have thougth through with those they are selling an idea to. The reality, however, is that much of that complexity is not important. What is important is the underlying principle to the complexity that people do need to understand.
A good example of this principle can be found in the negotiations between the United States and Russia during the Reagan administration over nuclear weapons. This was a very complex and complicated issue that almost did not come to a settlement. But it did and President Reagan's statement explained the concept to the public exceedingly well: "Trust but verify."
Those three words took immense complexity and work and explained the concept brilliantly. So succinct was that expression that it has found a way into our vocabulary. In three words a much larger story was told. But in a way that the average individual could understand. It became the guiding principle for the agreement that took place.
In the church I serve, we have a deep commitment to becoming a church that is friendly and accessible to everyone. That means no matter what their age, their background, their race, their socio economic status or anything else that might define them, they are welcome here. This is not an easy task and there is a great deal of complexity that goes into making this a reality. However we can articulate that complexity with simplicity: "A church for everyone and anyone."
Simplicity also builds culture. When staff talk about a church for everyone and anyone, the simple statement reminds them of a commitment that is fully understandable: it means something. And the simple statement is becoming a part of the culture of the church. Complexity does not build culture. Simplicity can!
One of my rules is that if something cannot be explained on one sheet of paper it is too complex and will not be remembered. It is one thing to do the hard work to arrive at a paradigm that you want to embrace. It is another to simplify that paradigm so that everyone can grasp it easily. It is the difficult construction of an idea and the necessary deconstruction in order to make it understandable.
If something in your organization cannot be easily explained, is not remembered or is not lived out, ask yourself if it has been simplified in a way that is memorable and easy to explain. If not, do the work of simplifiying complexity.
In my book, Leading From the Sandbox I show how an entire organization's purpose, values, culture and central focus can be articulated with one picture.
Wednesday, November 11, 2020
The one issue that every church leader and pastor must pay attention to
Monday, November 9, 2020
Dealing with an Age of Anger in the Church
There is a great deal of anger today in the church....over everything.
People are leaving churches in anger, withdrawing their giving, are incredibly cranky and irritable and find all kinds of things to complain about. Leaders have spent an inordinate amount of time in the past six months calling folks who are upset. It is often a fools errand. They cannot solve the discontent. What we can do is to focus on those who are with us rather than trying to convince those who are not.
Where does the anger come from?
It stems from Covid and the incredible burden this has placed on people, either discounting the threat and angry about the stipulations put in place, or, concerned about their own safety and the resulting fear. Just the additional burdens that this time places on people is heavy.
Then there is the political anger that divides our nations, and for many evangelicals that was magnified by the results of the last election. There are the racial tensions that divide our communities and additional division about how to deal with it. Sales of guns and ammunition are way up for members of both parties and those who fear racial unrest - Blacks and Whites. I have not remembered a time when conspiracy theories of all sorts had as much attention as today.
Unfortunately this all spills over into the church.
There are simply a lot of cranky, irritable, critical and unhappy people today. In fact, in my many years of working with churches I don't remember a time where attitudes were so bad. And it seems for leaders, you cannot win.
Churches that quit meeting for a season out of concern for their people were accused of allowing the government to "shut down churches" and "interfere with religion." Then, when the church reopened, there was the criticism that "you don't take the health threat of Covid seriously." Often this is pretty much a 50/50 split. So no matter what you do you face criticism. The same split is evident in how congregations are dealing with racial issues that have torn our nation. If you address the racial issues you face criticism from those who don't believe there is a problem. If you fail to address the issues you are seen as uncaring and contributors to the problem. In the arena of public opinion you cannot win!
On top of all that, there has been a lack of face to face communication and what people put on social media or into emails is usually far harsher than they would express in person.
What should our response be?
Be Compassionate but not empowering
While cranky, irritable, critical and unhappy attitudes are not what Jesus desires, mercy would have us give people space and grace. It is a tough time. One of the realities of ministry is that we are required to put up with times when people are out of sorts.
Don't take it personally
OK that is hard. Just this week our team put in an amazing number of hours to bring back live services after a six month hiatus. It was a wonderful day and the team crushed it but I got home to a critical email that lacked grace and simply complained. It is easy to take that personally but it is wise not to. But...I didn't bother to respond! It was not worth it given the attitude behind the comments.
Challenge people to live by the Fruit of the Spirit
We cannot control opinions but we can call people to the standard that Paul set for us, based on the example of Jesus himself. Remind people that the fruit of the spirit is the attitude that should flow from hearts that are like Jesus. Paul tells us that we ought to walk in the Spirit because the Spirit lives within us. Sometimes we just need to tell people that their attitudes are unacceptable. Be kind about it but not shy to say it. Scripture is pretty objective on how we should deal with one another.
Answer questions and have dialogue selectively
I say selectively because those who have a history of bad attitudes, critical spirits and crankiness don't deserve much of our time. You will not convince the inconvincible that they should change their attitudes or critical spirits. So don't try. Ignore those who have a history of critical spirits. Show then love but don't waste your time trying to make them feel good. Sometimes they just need to be told the truth about their attitudes.
If you are dealing with at reasonable person, answer questions and try to help them see why you have made certain decisions. A conversation with a reasonable individual can almost often bear the fruit of understanding.
When people threaten to withhold their giving or leave the church don't try to change their minds
Over the years I have seen a lot of people take their ball and go home. Sometimes because they didn't get their way, sometimes because we didn't meet their expectations, sometimes because they are just critical. Sometimes because they took a petty offense and made it a dealbreaker.
I once received an email that complained about something the church had done, made crazy allegations and finished with these words, "I don't need you anymore." Ouch. But here is a fact. With that attitude your congregation will not be very attractive to others. Blessed subtractions are not a bad thing. Let them find somewhere where they can minister with a happy heart and a clear conscience. Bless them and let them go. People left Jesus too. Sometimes in droves.
Walk in grace and truth yourself
Shepherds don't kick the sheep. Grace means that we give space and compassion. Truth means that we see attitudes for what they are. Our job is to be sure that we live in grace and truth ourselves. It is our surest antidote to the disappointment that critical spirits can bring to us and to our congregations.
It takes wisdom to navigate these days. Be innocent as a dove and wise as a serpent! And focus on leading the church into missional waters.