Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Wednesday, July 22, 2015

Watching for redemptive moments

We obviously live in a very broken world, and as it tumbles toward even greater post-Christian moorings, the brokenness will only become greater. That is why I love the word "redemption" because our Lord loves to redeem hearts, lives, families, circumstances, and even whole communities. And we are part of that redemptive process as we look for opportunities to bring the redemptive news of Jesus to hurting people. Only Jesus can take what is broken and sad and bring from it wholeness and joy.

We ought to never underestimate the power of God's love and our part in bringing it to people who need it. A word of encouragement, an act of kindness, a prayer for the needs of others, and just the willingness to come alongside others demonstrates the heart of God. We are called to be the words, hands, and feet of God, and we can leave the results to the Holy Spirit. We are His messengers; he has the power to redeem hearts and circumstances.

Think of the privilege we have to be invited by the God of the universe to join him in His work. Too often, we think that we are insignificant in the grand scheme of things. The truth is just the opposite. God wants to use us as His agents to bring truth, love, healing, justice, and comfort in a world that lacks all of these. Think about the significance of that. We are His agents in His work to bring His redemption to people who need it through the work of His Spirit. That puts a whole different spin on our lives entirely!

Redemptive moments are those moments where it is obvious that we can bring the love of Jesus to those who need it. When God presents them, don't ignore them. How people respond to our (God's) love is not our business - bringing Jesus to them is! It may be food for the hungry or shelter for the homeless, a visit for the sick, or encouragement for the broken. Redemptive moments are precious because they give us the opportunity to share the love of Jesus with those who need it. Never let such a moment go to waste. Jesus didn't.

I long for the day when God's people understand the power they have in Jesus to impact the world for Him. The opportunities come one redemptive moment at a time. Pray for them, watch for them and take advantage of them. Just as Jesus did in the Gospels when he came across needy people.

TJ Addington (Addington Consulting) has a passion to help individuals and organizations maximize their impact and go to the next level of effectiveness. He can be reached at tjaddington@gmail.com.

"Creating cultures of organizational excellence."



Tuesday, July 21, 2015

Secretive leaders: Their methodology and psychology




From time to time in working with churches in crisis I run across what I call the "secretive leader syndrome." This is a leader who is reluctant to tell others - often including staff and boards what they are thinking. Or, they let on some of their thinking but not enough for others to fully understand them or their plans.


This creates a great deal of uncertainty on the part of staff who need to mesh their own plans and thinking with that of their leader. For those who work for a secretive leader it is a most frustrating experience. In fact, it usually ends badly for the leader or for their staff because a lack of transparency leads to conflict. If I don't know what is in the mind of my leader I will either have to beg for forgiveness when I get it wrong or lead with caution in case I cross an invisible line I cannot see. It is one of the most discourteous behaviors a supervisor can exhibit.

What is the psychology behind a lack of transparency in a leader's thinking? First, consider that information is power! If I have information others don't have I  have power that they don't have and frankly some leaders want that power. It also allows a leader to share information selectively to those they deem worthy of having it and withholding it from those they don't. If it sounds like a mind game, well, it pretty much is.

Second, if I as the leader have all access to information and others don't I can play people or departments against one another. FDR famously did this in his leadership style and while he achieved great things it was at the expense of the relationships of his senior leaders who were told what he wanted them to know (and different leaders were told different things). Only he had access to all the information and therefore the keys to the kingdom. Others had to figure it out themselves, often at the expense of conflict with others. There is certainly an element of manipulation here.

Third, secrecy allows a leader to keep staff on edge as they present "surprises" in terms of decisions that staff have no context for. Again, this smacks of selfish and problematic behavior. Never would they want their staff to surprise them - ever - but they have no compulsion surprising their staff. They are the leader after all. Which also means that they have different standards for themselves than for others. 

This behavior is unfair, deeply dysfunctional, unempowering and foolish. It usually masks very deep insecurity on the part of the leader. It is a form of control that allows the leader to keep the initiative and ensure that others don't have it. What is amazing to me is that boards allow this kind of behavior to take place. 

There are obviously things a leader does not share for valid reasons but secretive leaders create problems for those around them - whatever their motivation. No healthy leader withholds critical information from their staff and/or board. If they do it eventually comes back to bite them or the organization.

TJ Addington (Addington Consulting) has a passion to help individuals and organizations maximize their impact and go to the next level of effectiveness. He can be reached at tjaddington@gmail.com.

"Creating cultures of organizational excellence."



Monday, July 20, 2015

So bad things have happened in your church!

Well, first, lets be clear - you are not alone. It has been happening since the time the church became a reality in the New Testament which is why we have a good number of the Epistles. In other words, you are in good company and it is precisely because your church is made up of redeemed but flawed people that bad things have happened. While we don't like it, be of good cheer, you are not alone.

Second, you need to do what you can to clean up whatever mess there is. Facing the truth and looking in the mirror is the only way we avoid the bad things from becoming a trend - and often they already are. This may mean an "autopsy without blame" to figure out why what happened happened. That may lead to admitting fault and seeking reconciliation where that is possible. Certainly it means that we understand why bad things happened and deal with whatever we need to deal with.

Third, when bad things happen it is not usually that there was a bad person afoot (although that is possible). Usually there is a confluence of events that led to whatever we must deal with. This may include leaders inattention to issues they knew were present, a lack of leadership acumen on the part of a leader, a DNA within the congregation that prevented the issue from being dealt with or other factors. Here is my point. When bad things happen in  your church there is rarely one reason but rather multiple reasons and all of them need to be factored in.

Fourth, you cannot "resaw the sawdust." In other words, what has happened has happened and apart from dealing with issues one needs to deal with (above), leadership needs to focus on the future rather than focusing on the past. This will irritate some people who desire that leaders resaw the sawdust and recreate what was! That will not happen. The past is over. We cannot recreate the past but we can re-envision the future. I learned a long time ago that some things don't get solved this side of heaven. 

Fifth, crisis in one's church is a great opportunity to address issues that have probably been present for some time but have not been dealt with. This is the upside of crisis. The question is whether we will take the opportunity to deal with the situation so that we don't repeat the cycle in the future. This is where courage from leadership is needed. This is not a time to spin, to ignore or to cover up. It is time to take an honest look, be transparent with the congregation and act to ensure that the church moves toward greater health. Crises can be opportunities if seen in that light.

Finally, if the crisis is significant, get a coach from the outside to walk you through a process to handle it. If leaders were in any way liable for not acting when they should have or ignoring issues that got you to where you are there is a loss of credibility already so finding an outside coach to help you negotiate the situation can save the church greater pain and help leadership move in a healthier direction. An outsider can also speak to the congregation without being perceived as having a personal agenda which is critical if "sides" have formed and positions taken.

Crises can be opportunities if you choose to see them in that light.

TJ Addington (Addington Consulting) has a passion to help individuals and organizations maximize their impact and go to the next level of effectiveness. He can be reached at tjaddington@gmail.com.

"Creating cultures of organizational excellence."


Sunday, July 19, 2015

I am listening - or am I?




Listening is an interesting thing. We can do it without doing it! How many times has my wife said, "I told you that already," and it's like, "Really? I didn't hear it." 


One of the jobs of a leader is to listen to those who they supervise regarding concerns that staff or constituents have. It is not uncommon for me to hear from the same that their leader does not listen to them. Or, to put it another way, he or she did listen, but they did not feel heard. This does not mean that they didn't get their way. It means that a conversation took place, and they didn't feel their leader actually understood their concern. It was a kind of listening but not the kind that elicits appreciation.

Active listening is one where we are fully engaged and are able to articulate the concern that the other individual has. It is genuine hearing rather than passive listening. Further, it is a hearing that seeks to come to a common understanding and, hopefully, a solution that can work for both. When there is not a win/win, at least there is a mutual understanding of why! 

Why does this matter? For one, it gives regard to the concerns of others. Hearing is not the same as listening, as my wife would like to point out on a regular basis. Second, it matters that we are able to address the concerns of our staff or constituents in a way that hopefully allows us to move toward common solutions. As a leader, I should care about those concerns. If I don't, I will find myself leading fewer people. Or unhappier people. Third, those sharing concerns might just be right, and I might be wrong. But I won't know that if I don't care enough to actively engage in the conversation.

Here is what I desire people to say when they have shared concerns with me. I want them to know that I heard their concerns and can articulate them. I want them to know that if there is a way to address those concerns, I will. If I cannot move toward their solution, I want them to know the reason why. Finally, I want to preserve the relationship if at all possible. And I want them to know that I will consider what they have said - seriously.

I don't want to be a leader who "listens" but doesn't "hear." Oh, the same with my wife as well.

At Addington Consulting,
We Simplify Complexity
Speak Candidly
Help You Find a Way Through

tjaddington@gmail.com


Friday, July 17, 2015

The case for those of us who are older to mentor those who are younger

The book I released early this year, Deep Influence, has prompted many conversations with individuals and groups over essential issues of the inner life of a leader. One of the common themes is this: "I wish someone had talked to me about these issues when I was younger."

I agree! I wish someone had taken the time to talk to me about these issues when I was younger: Humility, suffering, EQ, managing the shadow side, living with transparency, intentional living, thinking like a contrarian, leading from who God made me to be and so on. I had to learn these the hard way and often through my own painful experiences. I wish someone had come alongside me as a young leader and shared their experiences in these and other things that would have given me context for the times when I needed that counsel.

This is what drives me to mentor and coach others. It is not that I am all wise (most of everything I learned was through my own mistakes) but that I want to help other young leaders develop an understanding of the issues they will face, help them understand how God designed them and provide some tools that will help them. I do not want them to look like me but to lead from who God designed them to be.

It does not need to be a formal coaching and mentoring. Some of my relationships are and some are not. Mainly it is a desire to help others avoid some of the dumb tax I experienced and move toward greater maturity earlier in life (knowing that some of that maturity is simply experiencing life). It is also about wanting to help young leaders grow spiritually so that their leadership comes out of inner health rather than the dysfunctions that drives so much of leadership - even in the church.

I am convinced that in our fifties and beyond our greatest legacy is what we pass on to the next generation. It is not about us (and never was) but about how we can equip the next generation of leaders to meet the unique challenges they will face. Many of which will be different from ours.

Who are you mentoring and coaching? Not because it is your job but because you desire to pass on what you have learned to the next generation of faithful leaders (2 Timothy 2:2).

TJ Addington (Addington Consulting) has a passion to help individuals and organizations maximize their impact and go to the next level of effectiveness. He can be reached at tjaddington@gmail.com.

"Creating cultures of organizational excellence."


Monday, July 13, 2015

Is your ministry perfectly designed for who is there rather than for who is not yet there?




Organizations develop cultures that too often focus on who is already in the organization rather than who is not yet in. Think of that in a church situation where we often resist change or innovation because "what we do has worked well for us." That is a true statement, perhaps in that, it has worked well for those who are already in the church. But, it does not take into account those who are not in the church and are not likely to get there without addressing their needs.


Many denominations, for instance, are not seeing growth today, even Evangelical groups. Is it possible that their ethos and policies are keeping young, entrepreneurial leaders from joining them because they are looking for more flexibility? Those in the denomination could argue that their culture works without realizing that it works for those who are in but not for those who could be in.

The mission I lead used to devalue leadership as a value that had the unintended consequence of keeping many leaders from applying and joining. Those inside thought things worked well, but it did not work well for many who chose not to join. 

One of the important jobs of a leader is to understand that they may well have barriers to others joining them and then deal with those barriers. One way to find this out is to ask those outside the organization or church why they might not join. I am not suggesting violating key values but that the culture or strategies that worked in one day may not work in another. As insiders, we may not see that our ministry is perfectly designed for those who are already there and not for those who are not there.

At Addington Consulting,
We Simplify Complexity
Speak Candidly
Help You Find a Way Through

tjaddington@gmail.com