Growing health and effectiveness
Wednesday, July 5, 2023
The Bully Series: The close connection between narcissism and bully behaviors in the church
Tuesday, July 4, 2023
The Bully Series: When the Pastor is the Bully!
Sometimes, the church bully is the Senior Pastor!
Some years ago, I was asked to help a congregation that was in turmoil. It was a large church, and the senior Pastor had just fired the two key associate pastors, which had caused an uproar in the church as they were loved and had many relationships.
The first thing I did was to interview the three pastors involved. The behavior of the senior Pastor, as reported to me, was not pretty, and he didn't deny it. I then discovered that six additional staff members had left or been fired in the past two years, and I asked the board if they had interviewed any of them on the way out. They said no, hanging their heads, so I called and interviewed each of them. Their stories were consistent and painful to listen to.
This story ended with a senior pastor being asked to resign, the church dividing, and the board resigning. The board had not paid attention even though they knew the senior leader was dysfunctional. He had created an atmosphere where they didn't dare challenge him. The Pastor was the bully.
Why do pastors get away with forbidden behaviors even in the secular workplace? Here are some behaviors I have observed over the past 20 years of consulting with local churches, and I am talking about evangelical churches here.
- Pastors whose insecurities cause them to divide people into two camps. Those who agree with them are, therefore, their friends, and those who disagree with them are their enemies. Enemies are ignored, shunted to the side, and marginalized. How does that square with loving the flock?
- Pastors who use threats to get their way. Threats as blatant as "I could fire you if you don't do this" or "I will resign if you push me on this." "I don't care if I get zero votes on a confidence vote. I am not leaving and will take the church down if necessary."
- Pastors who are intimidated by other strong leaders (seen as a threat to their leadership) make it hard for them to serve in the church.
- Pastors who are unaccountable with their time. When they are away from the church, no staff members know where they are or how to reach them.
- Pastors who will not allow their boards to speak into their lives, specific situations that have occurred, conduct executive sessions of the board or give them an annual review. This sends a loud message, "I don't have to be accountable to you."
- Pastors who hire staff without due diligence don't mentor or coach them regularly and fire them if they become a threat to them or don't perform to their standards. This is a user mentality toward people.
- Pastors who leave their church angry deliberately dividing the congregation on their way out.
- Pastors who triangulate relationships to form alliances against others, whether other staff members, board members, or congregants. It is not only wrong but a sign of poor emotional intelligence.
- Pastors who take credit for any advance and find scapegoats for any failure.
- Pastors who use their "God-given authority" to lead as they see fit. After all, they are "God's anointed." Again, this ignores accountability and shared leadership.
- Pastors who speak ill of board members or congregants even as they become angry if they hear of either group criticizing them.
- Pastors don't allow other staff to challenge their ideas or speak candidly to them about what they see. This creates a closed system where they cannot be challenged or held accountable. Those who ask questions are often marginalized and often let go.
- Pastors who are building their own kingdom rather than God's kingdom. What matters are their ideas and their way. Essentially, they use people to achieve their ends. In fact, when the bully is the Pastor, there is usually a growing pile of bodies in their wake. Those who have been discarded, disenfranchised, marginalized, and left on the side of the road.
Saturday, July 1, 2023
The Bully Series: Confronting Bad Behaviors of church bullies
The carnage of bullies in the church is significant. Yesterday, I was in an intense discussion at a coffee shop in Canada with three other individuals regarding my blog, "When Church Boards don't Confront Bullies," a woman at the table nearby was listening. As she left, she came and introduced herself and told the story of how her large church in Calgary had been destroyed by a church bully and gave us a book recommendation on narcissists in the church. She was right on three counts. One bully behavior is classic narcissism. Two, it has the power to destroy churches. And three, church leaders are notoriously bad at dealing with the problem. And when they ignore the issue, the damage is significant.
Bullies are chameleons. They try to look spiritual and concerned. But their behaviors are destructive, toxic, and hurtful. Don't be fooled!
Boards don't deal with church bullies because they are intimidated by them. That intimidation is a form of control by bullies, which provides them license to continue their bad behavior. As we will see in this series, and as we have experienced, the bully can be a pastor, a board member, or another individual in the congregation. Intimidation is their method of operation, and the response of many church leaders is passive acceptance of their behavior because they are cowed by that intimidation. Don't be!
How do we effectively deal with those who create division and discord in the church?
First, we need to be clear that there are behaviors that are not OK in the church or, for that matter, in any healthy organization. They include slander, malicious gossip, character assassination, lack of accountability, the need to have "my way," working behind the scenes to divide and conquer, unwillingness to resolve personal differences, operating in the shadows where one can create doubt, distrust, and division without being accountable for their actions, and the list could go on. See my blog, "How to Spot a Bully in the church."
Bullying behavior in the church is not very creative. It is, at its core, pure intimidation. Bullies are often arsonists in their behavior. They light fires of mistrust, create doubt, slander others in private conversations, and then deny and lie when confronted. But the behaviors are pretty consistent - often hidden in "spiritual" language, which is not spiritual at all but is evil because it destroys people, manipulates to get its own way, destroys the unity we should have in Christ (Ephesians 4), and reflects the Evil One rather than Jesus.
So, the first step in confronting such behavior is to be clear that these behaviors are unacceptable and must stop. This is the job of church leaders. Whether it is a friend of theirs, a long-time acquaintance, or someone with money and power - it does not matter. These behaviors are wrong, and if you claim the Scriptures as your guide, you cannot ignore the obvious: This is sin, it is wrong, and it hurts the Body of Jesus.
Bullies in the church believe, often rightly, that you will not confront them. You must! They must know that you are aware of their behavior, will not tolerate it, and that it must stop. Period. Bullies will deny, excuse their behavior, tell you they only want God's best, point the finger at others, and try to intimidate and divide you as leaders, but don't fall for it. They must know that their behavior is wrong and will not be tolerated, and if they continue, there will be consequences.
Here is something to remember. Bullying behavior is underhanded behavior because bullies are often cowards at heart. Cowards use deceptive tactics and run from accountability. They will be surprised when church leaders are clear that this behavior is not OK and will not be tolerated. They may try to divide you and talk their way out of it and can become angry when confronted. None of that is indicative of a humble, Christlike attitude. In the best-case scenario, they respond with humility and repentance. Often, that will not happen. Regardless, you must protect the body's unity and health, which means that this behavior will not be tolerated.
They need to know that you will not tolerate their bad behavior. They also need to know that you will not back down. Not now, not ever. Leaders unwilling to hold bullies accountable should not be in leadership because they are not protecting the flock.
What happens if the behavior continues and they will not be accountable. You have already been clear. You have reasoned with them. You have clarified what is acceptable and what is not. If they persist, you simply tell them that if they continue, you will follow the Matthew 18 model and put them under church discipline.
In my experience, bullies often run when they realize you will not back down. They hate accountability, and if you make it clear that you will hold them accountable, they will often leave the church. You hope they will change their ways, but if they don't, your job is to protect the flock, and that means that you will not shy away from public disclosure of their behavior, and that is the one thing they are deathly afraid of because they work in the shadows rather than in the light.
Here are the objections you will hear from being clear on acceptable behaviors and holding them accountable for those behaviors.
One: They are long-time acquaintances, and I don't want to offend them. What you are saying is that you are willing for others to be hurt and the body of Christ compromised because you don't want to hold someone accountable for their behavior. That is a terrible bargain to make if you are a church leader.
Two: They are really good people and have done many good things. This is about something other than whether they are good people or not. It is about behaviors that are sinful and destructive. No matter how many good things they have done over the years, their bullying behavior is unacceptable and should not be tolerated.
Three: They are big donors to the church, and we cannot compromise that. I am amazed at how often this comes up. We say bad behavior will be tolerated because we need the individual's money. Do you think Jesus thinks that way? Let me say this. Their supposed generosity is often a perception they want you to have, but it is not a reality. Regardless, it is not a license to hurt the body.
Four: Others might leave if they leave. So, let's be honest. People will leave if you don't deal with them because they create a toxic culture. Your job is not to ensure no one goes but that the body is healthy. Harmful behavior hurts people, and the church is meant to heal rather than hurt. Other people will make decisions about where they want to attend. If people leave because they take up the offense of those you have held accountable, so be it. That is their decision. Your job is to create a healthy environment; the more healthy it is, the more people will be attracted to it. If you want to kill a church, allow toxic behavior, and it will die. It may be a long, slow death, but it will die. Remember that if you are unwilling to hold bullies accountable. In that case, you have simply signed the church's death warrant.
Five: I don't want to rock the boat. What you are really saying is that you don't want to lead. And that you are willing to let the bully rock the boat while you remain passive.
Six: Are we not just overreacting? When you have bullies in the church, there is often a pile of bodies in their wake. If you want to know if you are overreacting, ask those who have been the targets of your bully. They have been hurt, many have left the church, you may have lost a pastor because of them, and a great deal of pain has been felt. And look, you would not allow this behavior in your business, but you are willing to allow it in the church? Paul was clear on behaviors that are not acceptable in the church. Was he overreacting?
There are many reasons not to confront bad behavior in the church and church bullies. In the end, choosing that route will destroy and hurt your church. Don't go that route. What excuses are you using if you have a bullying problem and have not confronted the individual? And what behavior are you allowing to be perpetuated in your passive acceptance of their behaviors?
If you need outside counsel to navigate a difficult church bully, get that help. But don't ignore the issue. Lead as God has called you to lead. In the best-case scenario, you help a bully move to health and humility. If not, you protect the flock from their behaviors. In either case, it is a win, and the alternative is a loss.