Toxic team and board members

Both ministry teams and church boards need to guard against a common enemy - toxic members of the team. While toxicity comes in many forms it shares one common trait: toxic members make an otherwise healthy team or board dysfunctional and unhealthy. And it only takes one individual but the toxin is deadly.

Some of the common toxins that hurt teams and boards are:

Cannot work in a team
These are individuals who need to have their own way even if the board or team has decided differently. Because they do not have a commitment to abide by decisions of the rest of the group, they will either ignore the group and do their own thing or undermine the decision outside the team or board meeting. Non team members do not belong on a team or a board because they will not honor either of them.

Causes relational chaos
Have you ever met someone who seems to cause chaos in relationships on a regular basis. Well, it is usually an emotional intelligence problem and it kills team or board effectiveness. They always have a reason and it is usually someone else's fault when it happens but where there is a pattern pay attention.

Cannot make decisions
People who cannot make decisions often love the process, conversation and endless discussions but when it comes to saying, "this is what we will do," they cannot pull the trigger. This inability pulls the team or board down to a lower level than it would otherwise operate at, dis empowers other members and causes a great deal of frustration.

Cannot execute
People who cannot get things done do not belong on either a team or a board. The bottom line of both are results on their mission (Return on Mission). Non producers are directly violating the purpose of the group, pull the group's level down and frustrates other good members.

Will not forgive
Scripture tells us to keep short accounts. Those who will not forgive and hold grudges for real or perceived grievances are a cancer that affects the others. Unresolved relationships destroy team or board trust and trust is the foundation of any group work. The result of unforgiveness is mistrust, bitterness, and an unwillingness to work with those who they will not forgive. Often, these individuals have taken on the offence of others with the same impact.

Narcissistic People
These are people who think that life is about them: their way, their ideas, their wisdom and their decisions. These are truly toxic individuals because they are not even able to understand their toxicity, narcissistic people don't understand they are narcissistic.

People who mistrust those in authority
There is a built in mistrust of authority in many people which makes it very difficult for them to serve in a healthy manner on teams or boards. Their mistrust shows itself in an attitude to cynicism on the one hand and superiority on the other. Those who mistrust generally gravitate toward others who mistrust, take up their mistrust and telegraph that mistrust to others, undermining leaders in the organization.

Can people grow? Yes. Should we expect them to grow on our team or our board? Probably not. As long as an individual is causing significant problems to a team or board they should be removed or step off, given the help they need and if there is progress given another chance. We need to be graceful but not stupid or willing to compromise our mission.

Checks and balances in church leadership?

I hear one common objection to moving toward what I suggest is a more biblical and healthy governance system: the question of checks and balances. If a church only has one board, and if greater authority is vested in this board, where are the checks and balances to its power?

That is a good question and one that goes to the heart of congregationalism. But it also reveals that the American church is driven more by its national polity than its biblical theology.

American government was designed as a three-part system - the legislative, judiciary and executive branches - each with different responsibilities and a carefully worked-out balance of authority so that no one branch could exert disproportionate power over the other two (at least in theory). The framers of the Constitution had a high-enough view of the depravity of man and the potential abuse of power that they tried to design national governance structures that would limit the power and, therefore, potential abuse.

Interestingly, the New Testament also provided for healthy leadership accountability, but in a different way. For instance, the New Testament always speaks of a plurality of overseers or elders, of which teaching pastors are one.

In other words, authority is never vested in an individual but in a group of leaders. In addition, strict qualifications exist for those in leadership positions, starting with character qualifications. These leaders are not at liberty to do as they please. Rather they are "under-shepherds" of Jesus, serving on His behalf, and will have to give an account for the quality and faithfulness of their ministry. That is huge accountability! Leaders are never the ultimate head of the congregation. Jesus is.

What you never find in the New Testament are competing boards of groups that exist to limit the authority of the senior leadership group, 'balance' its power or provide a check on its leadership. When we incorporate such systems into our church governance, we are modeling our systems more after our national polity than our biblical theology.

In a proper understanding of 'congregationalism' the congregation itself has the ability to override decisions of the designated leadership, but there is no biblical model or rationale in the New Testament for other checks and balances to the authority of the senior leadership.

Team Covenant

Every team has rules, written or otherwise, by which they operate. These rules can be healthy or unhealthy. Unhealthy rules include certain topics that everyone knows are off limits (the elephants), or might be that nothing can ever be said that the leader might take as critical. Some teams are great at process but do not deal with accountability or results. Unhealthy rules prevent teams from having candid, honest, robust dialogue.

Only the leader can truly set the tone or culture of a team. Others can try but the leader has the authority to either encourage a culture of discourage it. The more a leader defines the team 'rules of how we work with each other' and then models that culture, the greater the freedom the team has to operate comfortably with each other. The following rules of engagement would typify a healthy team. It takes healthy emotional intelligence on the part of the leader and those on the team to make this possible.

TEAM COVENANT

We encourage robust dialogue where honest opinions, probing questions and potential solutions can be freely shared on any topic relating to the team's (or one another's) ministries. We commit to robust dialogue without attacking one another and to maintain on open, non-defensive attitude.

In the spirit of Matthew 18, we will always speak in love and keep short accounts when offense has taken place.

We will regularly evaluate progress of the organization or that part of the organization we are responsible for and do so with utmost honesty. We believe in timely execution and ministry results.

We practice autopsy without blame. We know things will go wrong and when they do we will do an autopsy of the failure so that we can learn from it without casting blame for the failure.

We keep our promises. When decisions have been made and assignments given, we are committed to fully executing those assignments on time.

We take full responsibility for corporate decisions our team makes and will not engage in leadership default. Our first loyalty is to this team and we will always represent this team well and fully support its decisions. Outside of our team meetings we speak with one voice.

We keep confidential those issues which are shared in our team meetings which should not be shared with others.

We are committed to thinking the best of one another, speaking the best of one another, praying for one another and supporting one another's ministries.

We agree to hold one another accountable for keeping this team covenant and we agree to allow others to call us on it if we violate this agreement