When there is fear in your organization

Fear in any organization is a sign that there is an issue that needs to be addressed. It could be over a changing marketplace that has put people's jobs in jeopardy, a manager who takes retaliation on those who choose to tell them what they think (yes it happens in ministry as well), a product launch that didn't go well or a department that has a toxic environment. Whatever it is, where there is fear there is an issue that needs to be addressed by leaders. It happens in ministries and the secular workplace.

The cause of the fear may not seem rational to leadership but that does not mean that the issue does not need to be addressed. Often fear is the result of anticipated organizational changes or a known issue that raises feelings of uncertainty for staff. Leaders forget that they know more than their staff and have context for what is happening while staff often do not. Whether it feels rational or not to leaders, fear is something that needs to be addressed.

Leaders cannot always say everything they know but they should be as candid as they can be in addressing the source of fear where it exists. People respond well to candor and a discussion on even difficult issues a business or ministry is dealing with. They trust candid leaders while those who withhold information are less trusted. "Just tell us what it is and we will deal with it" is the desire of most staff.

Of course, if the fear comes from a dysfunctional leader and their behavior that dysfunction needs to be addressed at its source. Again there may be a need for a candid conversation with those involved and an apology by a staff member who has caused the issue.

When there is fear: Don't ignore it; be candid about the issues that have caused it and if necessary deal with leaders whose behavior brings fear with them. Fear is a symptom of something that needs to be addressed.

Seven Ways to kill ideas and innovation

It is not hard to kill new ideas or even the willingness to share them. Think of these seven responses that are guaranteed to shut down such discussion.

• "That is the dumbest idea I have ever heard!"
• "We have never done anything like that before."
• Body language that says, "You have to be kidding."
• "I will think about it" - and that is the end of it.
• Ignore it
• "That will never work."
• "Leader such and such will never go for that."

There is hardly an invention in history that someone in the process didn't think was a really dumb idea. Every organization has an ethos that either welcomes new ideas or resists them. Which represents the place where you work? 

This matters because change, ideas and innovation are essential to ministry success - or in any other arena. As the context of our world changes, our strategies must also change even though our core mission does not. Lack of flexibility brings with it a withering of effectiveness. 

If you are a leader, do you invite and encourage ideas and innovation? How many innovative ideas have been initiated in your organization in the last 36 months?

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Do you own your decisions?

One might be tempted to answer that question with an automatic yes but not so fast. Owning our decisions means that we also own the implications of our decisions for others along with whatever consequences of that decision are.

Whenever our decisions impact others around us it is critical to ensure that they understand what we are thinking, doing and deciding and that we have taken their concerns and the impact on their lives into account. I only truly own my decisions when I am willing to take responsibility for how those decisions impact others. When I ignore the impact on others I am not taking true responsibility for my decisions.

Decisions also have consequences. Sometimes they are all good but sometimes they have unintended consequences that we had not considered. It is easy when something goes wrong from a decision we made to blame others or imply that we were not fully responsible for what happened or the decision made. We are currently watching this play out in the political arena over Obama Care. 

We own our decisions when we take responsibility for the consequences of that decision. Sometimes that means we must clean up unintended consequences, admit we had not anticipated something or even rescind the decision. But whatever we do, we take personal responsibility and do not blame others or circumstances for what happened. It is the right thing to do and it is a mark of an ethical individual.

The paradox of choice

Choices are wonderful things! To be able to have options from which to choose for careers, use of our time, where to go to dinner, where to take the next vacation or what to read next.

Have you noticed that with the choices young people have for careers that they keep putting off that choice to a later age? How do you decide among so many options?

But there is a paradox involved with all the choices we have. It is that people are not happier or more satisfied for the plethora of opportunities. In fact, in direct proportion to the choices we have our busyness has increased, we have spent ourselves into massive amounts of consumer debt and there is no discernible increase in satisfaction in our lives.

A paradox indeed!

Our choices have left us with less time to think, for friends, ministry and family (for that one you need to make choices between the ubiquitous cell phone plans which is often the only way friends and family connect in a meaningful way today).

The greater our choices, the greater the wisdom needed to negotiate those choices without losing our compass on the important things of life, family, time for God, time for friends and no, I don't need that new toy if I cannot pay for it - and even if I can....

Half of America lives in just 146 counties. This has implications for church planting

See this interesting article from Business Insider and consider the implications for church planting and other ministries.

http://www.businessinsider.com/half-of-the-united-states-lives-in-these-counties-2013-9

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Seven suggestions for those in new leadership positions

New leadership positions are a wonderful challenge for leaders but they bring with them significant dangers. The challenges are obvious but the dangers often are not. They include moving too quickly, reading existing staff wrong, alienating people because we don't understand them and their concerns, violating a culture we are not familiar with and the list could go on. All of these are unintentional but they can cause new leaders to lose precious favor at the beginning of their tenure.

Thus I have several suggestions for new leaders.

Consider waiting a year to make major changes. We are often in a hurry but unless you are solving an immediate problem that must be solved, waiting a year to make major changes gives you valuable time to listen, develop relationships and get a lay of the land. The better one knows the organization and its people the less likely one will make a decision that they will later regret. 

Don't make promises when people lobby you. You are new and people are nervous about change. People will often jockey for your ear in order to secure their position or paradigm. Listen but don't commit. One needs to preserve their options as the picture unfolds.

Be realistic about staff. The only way to properly evaluate staff is to see them in action over a period of time. What you see when you arrive may or may not be what you are really getting as people will be on their best behavior with a new leader. Watch, listen, and evaluate with an open mind. People you might want to write off may be jewels and people who look good at the start may well not be.

Dialogue often and ask lots of questions. Before you tip your hand on where you desire to go dialogue and listen to people to get a true view of who they are and what their philosophy is. Many people will tell you what you want to hear. What you really want to hear is what they really think. 

Find some folks who will give you perspective. Organizations have cultures and you want to understand the culture you have walked into. If you can find some trustworthy individuals who can tell you why things are they way they are you have vital information about how you go about change and where the potential mines are. Some of those mines are people who if crossed can be difficult (or lethal). The more you know the better off you are.

Get advice from trusted advisers outside the organization. We should not fear making radical moves but we should fear doing it poorly. Talk to trusted friends or advisers who can give you perspective from outside your organization. They can be more dispassionate than those inside. They can also tell you things that an insider may not have the courage to share.

Seek God's wisdom constantly. Ask and you shall receive! Don't do this alone but always in a prayerful and listening spirit to the Holy Spirit who know all things. 

If we built our ministry today how would we build it?

Organizational structures often remain the same while ministry philosophy or methodology changes. It is a mistake since our structure should always reflect our current methodology and philosophy.

Why do we live with this anomaly that how we organize does not reflect our current needs, priorities and focus? Because we develop a deep blindness to how we do what we do as it has become second nature to us and we don't even realize that our internal organization is outdated and not designed to get us to where we want to go.

Here is an exercise that can help you determine whether your structure is designed to help you achieve your missional focus. On the far right side of a large whiteboard define with clarity what you are focused on as a ministry. To the left of that clarify the current strategies you use to achieve your desired results. 

Next, ignoring completely your current organizational structure ask the question, "If we were building our ministry today, how would we do it to achieve our desired outcomes?" What are the key functions we would need to help the organization achieve its outcomes. Then draw a picture of what it would look like. Finally, compare that picture to your current organizational structure and ask if you need to make changes.

Structures grow over time. Often we end up with structures that reflect an earlier day in our ministry and do not reflect current needs. Ask the questions and see where you end up.