Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Monday, December 24, 2012

A story stranger than fiction

No story is better known. No story better captures the heart of a child - small or grown - than the one we celebrate today. No matter how many times we hear the story it never grows old, it never disappoints, never ceases to evoke deep emotions of wonder, awe and comfort. An angel’s proclamation to illiterate shepherds, a teenage unwed mother, a loyal carpenter fiancee, the evil king Herod, a cold, clear, Bethlehem night without a place to stay. A messy birth in an animal’s stall, alongside a dirty alley in the dark of night. Confused cows watching unknowing as the Son of the universe stares back unknowing at the very animals He had created eons before. A mother, a child, a carpenter, a few agitated animals and the pungent smell of manure.


This is a story so absurd that it could only have been scripted by a Divine hand. No other writer would have attempted such a script. If they had they would not have claimed it to be true: fiction maybe, but not reality. This is not how the One whose voice had echoed off of a billion galaxies would make His entrance. Without CNN and Fox News, into a hovel known affectionately today as Bethlehem but then nothing more than a tiny village on the path to Jerusalem. 

His entrance was marked not by a proclamation to kings but to astonished herdsmen sleeping with sheep. The heavens opened with ten thousand voices – not over Jerusalem the ancient capital – but over a tiny grazing field for a handful of insignificant shepherds. They would be the only witnesses of the grand entrance of a King. No other writer would have written such a script. 

No other author would have taken such a chance. For behind this story there are echoes of another story - equally incredulous. Centuries before in the vastness of eternity past – when infinity kissed infinity, The Master of Infinity spoke into being the universe in which we live - 3,000 of whose stars are visible to the careful eye, 30 billion visible from a large telescope, - the other 90% of the universe still hidden from our eyes. Its splendor an eternal testimony to the Author of the story.

Immortal, invisible, God only wise,
In light inaccessible hid from our eyes,
Most blessed, most glorious, the Ancient of Days,
Almighty, victorious, Thy great name we praise.

Great Father of glory, pure Father of light,
Thine angels adore thee, all veiling their sight;
All praise we would render: O help us to see
Tis only the splendor of light hideth Thee.
(Walter Chalmers Smith)

The Author’s heart was restless still, lonely in His perfection. A heart full of love is not easily satisfied. Transcendent goodness longed to give away infinite love. Again the Author spoke: A planet was expertly crafted. One among billions. A people wonderfully created – in the image of the Author. Free to love, free to experience the infinite goodness of the Author. Free to revel in His infinite Love. But above all free. Love cannot be forced and remain love.

We are not the sole owners of broken hearts. No heart suffered such sorrow as Infinite Love rejected. Image bearers rejected the Image Maker. The story’s characters fired the Author to write their own script. Unmatched, searing pain pierced the Author’s heart as the loved jilted the Lover. 

Chaos infiltrated beauty. A planet was hijacked and spun out of control. Poverty of spirit supplanted endless joy. Unfulfilled hearts realized the pain of lost love. Without the Author, individual story lines faltered – and failed. Sadness reigned. Darkness descended in seeming endless gloom.

Truth can be stranger than fiction. For in the pained heavens the grieving Author plotted love’s revenge. An awesome revenge that only Divinity could contrive – that only Divinity would contrive. Having lost His loved, the Lover would send His most loved to reclaim His heart’s desire. The rejected Creator would kiss the unfaithful created. Tender mercy in place of deserved destruction. An astonished heaven broke into unbelieving applause. Image bearers would be reclaimed by the Image Maker. Light would once again prevail over darkness. Brokenness would be made whole. Peace would triumph over chaos.

All was silent in the heavens on the chosen night. Angels held their corporate breath. For nine months the Son had been absent, resident in a young girls womb, coming to us not as a king but incognito, just one of thousands of children that would be born on a lonely planet that night – into the darkness that our word had become. Placenta covered the Son of the universe arriving to claim back His beloved: this time, one by one, heart by heart. Tender mercy arriving in disguise: one of us, one like us. On that night, the Author personally entered our story. 

Such humility our world has never known. A stunning reversal for a world gone astray. A Heart full of love is not easily satisfied. Transcendent goodness longing to give away infinite love, arriving under cover of night in order to “shine on those living in darkness…to guide our feet into the path of peace.” (Luke 1:27).

When an author writes, each character is unique; each has his or her own storyline. We, each have a story – unique, unrepeated, singular. Each story has its own joy, its own pain, its own pathos and unmatched quality. But each shares one singular, astonishing feature. We are made in the Author’s image, and He will not rest until we have invited Him to join in our story. 

More astonishing than the script He has authored, the story we celebrate today is that He also wants to enter into your story. This is the most ancient of stories but it is also the most contemporary of stories. The Christmas story is but one chapter in the Author’s divine script. The Author is still writing. And every person who invites Him into their story becomes a separate and unique chapter in His unfinished book. And into each story He brings His light and peace. 

“For God so loved the world that He gave his one and only Son, that whoever believes in Him shall not perish but have eternal life. For God did not send His Son into the world to condemn the world, but to save the world through Him.” (John 3:16-17.)

Have you invited Him into your story?

Sunday, December 23, 2012

An amazing video about God's love for us

Take five minutes and watch this video. And then pass it on. It will encourage you and is an amazing evangelistic piece: Creative and powerful.

Falling Plates 

Saturday, December 22, 2012

The gift of God: Emmanuel, "God with us."

It is my favorite name for Jesus. And it encapsulates the amazing and incomprehensible gift of God to us for it literally means "God with us." 

It is fitting that Jesus arrived in the squalid confines of Bethlehem. It was the other side of the tracks - more of a slum than the cute Christmas villages we put up on our mantels. A birth in a stable is a messy affair but our hearts are messy, our lives are messy and many of the situations we face are the result of living in a fallen and messy world. The gift of Emmanuel is that He chooses to enter into our mess, whatever our situation and be with us. In the incarnation He became one of us and through the Holy Spirit daily lives with us.

Think of the worst situation you can imagine, or the one you or a close friend is going through right now and then remember, Emmanuel is with you, just as when He first entered this world in Bethlehem. Not only that but He is walking through whatever situation you have with you. God with us. As Paul said, there is nothing that can separate us from the love of God in Christ Jesus our Lord (Romans 8).

The gift of God to us was not only Jesus in the incarnation but Jesus who would for the first time live in each of His followers through the gift of the Holy Spirit. Emmanuel, God with us. It is the gift that keeps on giving, every year, every hour, all the time.

Friday, December 21, 2012

A, B and C team players

Potential or current team members can be categorized as A, B or C Team players. This is not about being a good or bad person, but about being able to play well on your team.

A team players have qualities such as being self-directed, highly competent, committed to team and hard working. They are committed to your values and mission, require little management, and are results oriented. A Team players have high EQ's, they work well with others and have good self awareness.

B Team players are committed to team, work hard, buy in to your values and mission, are results oriented, and have high EQ, but may require more direction. Generally, B team players are not as creative or entrepreneurial as A Team players, but given concrete direction, they will do their work diligently and faithfully.

C Team players may or may not be competent (some are very competent and may even by 'stars'). But they have a fatal flow that disqualifies them from serving on your team. Disqualifiers include lack of tangible results, laziness, lack of buy in or adherence to your mission or values, low EQ that disrupts relationships on the team or elsewhere, inability to work productively as a team player, or immaturity requiring constant management.

Let me say what many in the Christian world are unwilling to say: C Team players do not belong on our teams no matter how 'nice' they are or how long they have been with you. To allow them to stay is to condemn the rest of the team to frustration and to compromise the mission of the organization. Remember, we are using God's resources to further God's Kingdom. We have a responsibility to our donors, to the Kingdom and to the mission of the organization to ensure that we deliver on the mission.

The question one needs to ask about C Team players is whether the fatal flaw can be dealt with so the individual can move from a C Team player to a B Team player. It is possible that people operating at a C Team level in terms of results are in the wrong job (wrong seat) in which case you may want to do some testing and try an alternate job if one is available. What is not wise is to leave an incompetent person in place. Your credibility as a leader will be legitimately tarnished with the rest of your team if you do not deal with performance issues - or other fatal flaws.

Before you decide that someone is a C Team player, ask the question whether they have ever been coached or mentored. And, whether anyone has ever been honest with them regarding issues that are problematic. If not, you owe it to them to put them through a process to see if they can be retooled and brought up to a B Team level.

A and B Team folks are the heart of any good team and organization. In some higher-level jobs, you will need A Team players. In many jobs, a solid, faithful B Team player is exactly what you need. Know that you need and work to fill positions based on that need.

One of the realities of organizations is that someone who is an A or B Team player at one phase of an organization's life can slip to a B or a C at another. Most people have a built in "capacity ceiling" where they cease to be effective.  Thus a youth worker who was a star when she had 20 youth in her group (she could personally relate to 20) starts to slip when she has 60 (she cannot relate to 60 and is not able to build a team to help her).

It may be a case of not being able to multiply themselves so that they can lead a larger number of people or it may be they have just quit growing (an all too common scenario). If coaching and mentoring do not solve the issue, you may have to move them to another seat on your bus or help them, redemptively, find a seat on another bus. What you cannot do is allow someone to function at a sub-standard level without directly impacting the rest of your team and the results of your ministry. At any state of your ministry's life, having the right people in the right seat is critical if the ministry is going to develop to the next level of effectiveness.

Your first responsibility as a leader is to ensure the health of your organization while always acting redemptively when a change is needed. People who are not doing well are usually not in their sweet spot, and they often know it. To leave them there is not fair to the organization, to others on your team, and in the end, is not in the best interests of the one who cannot play at the level they need to play at.

Tuesday, December 18, 2012

Faith, the public square and Sandy Hook

It should not have passed anyone's attention that in the wake of major tragedies in our country we turn back to God and faith. The President's address to the families and friends at the memorial service for the victims of Sandy Hook was full of Scripture. Why? Because in the end it is a loving and sovereign God that we turn to when life comes undone.

What is ironic is that with God taken out of the public square in so many arenas it is only after great tragedy has struck that we have the option of talking about Him and our faith. One cannot do it in school but at the memorial service for children from the school one can and does. When society has nowhere else to turn it turns to God. When we should have been turning to God all along, at least in public there are many places we cannot.

It reminds us that whether we can address the faith question in public or not, we ought to be doing it in private with individuals on a regular basis. Our society lives with the bifurcation of shunning faith in the public square on a regular basis but needing to turn to it when there is no where else to turn. We, on the other hand need not and should not live that way. It is daily faith and its expression with others that allows us to face whatever undone moments we our our society find ourselves facing.

If faith is the place to turn in tragedy it is the place to turn to when times are good. We should not allow the rules of society or the courts regarding faith in the public square to impact our sharing of the good news one on one all the time. There are many who would shun God from all of life except secret individual beliefs. That this is not a real answer becomes evident every time our nation faces its challenges when the only place to turn to for comfort is Scripture and God and His Hope.

This is ironic. And challenging. But it also reveals that deep down, when the chip are down people know that there is a God that we must turn to. Let's make that God well known and lift His reputation high in our daily interactions.

Monday, December 17, 2012

Guarding our humility as leaders


Those who experience some leadership success run the risk of starting to believe their own press. After all, if I can make such successful ministry calls and grow a church, team or organization, I must be pretty good. And the better I think I am , the less likely I am to guard a humble spirit which is at the core of leaders of deep influence. How do we guard a humble heart?

First, always remember that our leadership is not about us. Each of us who leads are in a stewardship role. We steward the mission of the organization, the people who work with us (not for us), the strategies that will get us to success and the resources that are entrusted to us. As soon as we start to believe that it is about us, our leadership capital starts to dry up.

Second, surround yourself with highly competent people who will tell you the truth. Leaders are in a naturally precarious position. Many people will not tell their leaders what they are thinking and many leaders do not like to hear bad news. Some leaders actively work to stifle honest opinions. The result is that leaders often do not hear what they need to hear.

Wise leaders develop an ethos of candid conversation both with those close to them as well as throughout the organization. Sometimes it does not feel good because people can be unloving and critical in their critique but the alternative is to not know what we need to know.

Here is where unhealthy leaders flounder on the shoals. Because they see dissent, criticism or contrary opinions as a personal attack on them they stifle honest, open dialogue. Some actually respond in anger when contrary opinions are voiced. In shutting down conversation out of personal insecurity they both lose the intellectual capital of others and they don’t hear what they really need to hear. It is a net loss for the ministry and an indication that the leader thinks it is about him not the mission.

In our organization we have a rule that no issue is out of bounds for discussion as long as there are not personal attacks or hidden agendas. We don’t want any elephants in the room. At one meeting I was at early in my leadership of ReachGlobal I was told that there were many elephants in the room so I simply said, "lets name them.” The thing about elephants is that once you name them they are not elephants anymore.

Third, listen a lot more than you talk. Insecure leaders talk – a lot. They need to convince themselves and others that they have what it takes to lead although no one is fooled by their verbosity. Some time ago I had a lunch with a new CEO of a major Christian agency of which our organization was a member. In a two hour lunch this CEO asked me one question – at the very end. I walked away thinking, “he is not going to last long because it is all about him – not those he is serving. Within two years he was released from his position.

Listening carefully to others is both a posture and a builder of humility. It says, “I want to hear what you are thinking because you are valuable to this organization.” It indicates an otherness rather than selfishness. It sends a loud message that it is about “us” not “me.” I frequently talk to staff of Christian organizations who tell me that staff meetings are about their leader talking to them, not listening to them. It may be a sign of poor EQ, or insecurity or hubris, but it is not a posture of humility.

Listening also grows humility because we realize that there is a lot of intellectual capital beyond our own that we need to pay attention to. Those who listen well are far more likely to lead well than those who don’t.

Fourth, ask a lot of questions of a lot of people. The best leaders I know cultivate the art of asking questions. They are curious; they want to get into the heads of others. They want to learn and to gain different perspectives. Asking questions sends a strong message, “I don’t have all the answers and you are needed.” Ironically many leaders think that asking questions is a sign of weakness but the opposite is true. It takes a strong, self defined and personally secure leader to ask questions. They don’t need to pretend they have the answers and they are willing to be challenged by others.

In fact, questions work exceedingly well when one is being challenged or even attacked. Rather than bite back and escalate the situation questions can engage and deescalate the conversation. Saying “Talk to me about that” or “Unpack that for me” and “Help me understand your view on that” engage the other individual and keep the connection rather than cutting off the conversation with a rebuttal.

This is where good EQ matters. Internally we may be ready to take a big swipe and the individual may even deserve it. But wise leaders often guard their responses (and mouths) in order to manage what could otherwise be a problematic conversation.

Fifth, serve those who serve you. Leaders of deep influence serve those on their team and help them become the best that they can be as individuals, professionals and as contributors to the common mission. A great orchestra conductor helps to pull the very best music out of the group by coordinating, giving feedback, practicing and encouraging. We will only be as good as the team we lead so helping them become all they can be is foundational to our leadership.

Relationship also matters – not as one of the boys or girls – but genuine concern for those who are part of our staff. Staying connected, showing genuine concern and thanking them appropriately means a lot. People want to know that they are respected, appreciated and that their leader is more than just their leader. It is people who make ministry possible!

Too often leaders who are experiencing success move away from staying close to and serving those they lead. There is a temptation to move toward their own priorities rather than continuing to lead their team. After all, they are now important and influential! This results in a loss of leadership capital as their key team members feel abandoned or undervalued. As long as we lead others, the mission we serve and the people we serve must be our highest work related priority. When our personal success gets in the way of our leadership there is a net loss to that leadership. It has become about “me” not “us.”

Sunday, December 16, 2012

What happens when churches lose their way

Many of us have experience with churches that lose their way. This happens when there is no longer a compelling vision, when there is not a discernible or consistent direction, when focus and clarity have been lost and leaders cannot answer the important questions of direction, mission, vision, and what we are after. It could be defined as mission malaise with serious consequences that are often not noticed until it is too late.

There are several symptoms of churches that lose their way. If you sense this is happening it is critical to deal with it as quickly as possible because the longer it lasts the more difficult it is to bring health and missional focus back.

Here are symptoms to watch for:

A clearly defined direction and vision is no longer being articulated. When this happens you know that whatever ministry vision was once present has dissipated and leaders have not been able to come to clarity on what is next. It is a dangerous place to be.

A restlessness is felt in the congregation by key leaders. Some people are not bothered by lack of direction and missional energy but good leaders are. That restlessness is felt in raising questions of direction and vision and sometimes pressure put on the senior pastor and the board.

Good leaders quietly leave. One of the most dangerous issues for churches that have lost their way is that good leaders and people who have been deeply involved in ministry over the years quietly leave the congregation. They usually don't make a statement but they want to be in a place where there is missional passion. Life is short and they want to be a part of a congregation that is serious about reaching their community and world. The sad thing is that when the church wakes up (if it does), the very people who could have helped them move forward are now gone.

Politics and infighting increases. When people are not focused on missional issues they start focusing inward and often get involved in petty conflicts that would never have arisen if we had more important issues to tackle. Church conflict is often a symptom of a church that has lost its way.  

Plateau and decline. When a church loses its way it usually stops growing, loses ministry energy and often starts to lose people as mentioned above. 

The explanations of leaders for lack of ministry energy, decline and people leaving does not make sense. Pastors and leaders of churches that lose their way often circle the wagons and either cast blame on others (often those who have left), circumstances or spiritualize the issue. When their explanations don't make sense to the average individual you can extrapolate that they know they are in trouble but don't know the way out. 

If your church has lost its way take action sooner rather than later. The longer you wait to deal with the need to re-envision and re-energize ministry the harder it will be. It is never easy to admit that you are in a bad place but until we face reality we cannot move on toward health.