Five powerful accelerators of organizational growth and effectiveness

Organizational leaders work extraordinarily hard in most cases to see the mission of their organization flourish: long hours; endless meetings; strategic initiatives and all those things we have been taught to do.

But. In all of our activity we often forget those basic building blocks of organizational growth and effectiveness that are the most powerful accelerators! In fact, no amount of energy and activity can make up for these keys to organizational growth.

One: Know what your priorities are. Clarity is the number one accelerator of organizational effectiveness because a diffusion of energy also diffuses results while focused energy brings focused results. Clarity in a general sense is not enough. The more clear you are on what you are about the more results you are likely to see.

Two: Insist that your staff, leaders and departments are in alignment with, supportive of and focused on the clarity of the organization. How does their work contribute in a specific way to the missional agenda of the organization? Not in a general sense but in a very specific sense. 

Clarity without alignment means nothing yet many leaders do not insist that the parts of the organization are contributing in a real way to the missional direction as defined by its clarity. Acceleration happens when all the arrows of the organization are pointed in the same direction.

Three: Innovate regularly. Innovation - finding new and better or more relevant ways of doing what we do is a key accelerator. One can judge the health of most organizations by the amount of innovation that it sees. 

Innovation is an indication of the level of creative thinking that is going on as well as the level of empowerment that leaders give their staff. High control organizations tend to see far less innovation than those who empower staff. A culture of innovation will lead you to finding the game changers that change everything. Lack of innovation will do the opposite. 

Four: Build a healthy culture. People in healthy cultures flourish while those in sub standard cultures languish. Aggressive leaders who push their staff for results miss the point. If the culture is healthy, there is clarity, alignment and empowerment you don't need to push staff - which is usually counterproductive. Healthy workplaces are in themselves powerful accelerators because they create the environment out of which innovation occurs. 

Five: Get the right people into the right seats. Having the wrong people or people in the wrong jobs is an anchor to any organization. The end result is like an anchor dragging on the sea bed while you are trying to get wind in your sails. The wrong people in the wrong seats are a barrier to acceleration so solving this issue is imperative if you want to move forward. The higher the level of responsibility the more important this is.

It is the neglect of these five disciplines that keeps many organizations from accelerating their growth and effectiveness. These are the basics of acceleration. Starting with the basics will get you to where you want to go far faster. 

Four critical behaviors that founders must give up as an organization grows

Organizational founders are special people - whether it be in business, in the church or in a not for profit. They get things going, pursue a dream and if all goes well grow an organization. In doing so, they do what many others cannot do or did not have the courage to do. 

However, as they see success, they also face growing challenges to give up certain practices, procedures or prerogatives they have enjoyed in the past. In fact, unless they give up these things that they are used to doing they will either plateau the organization, becoming a hinderance to its future growth, or they will sabotage their staff who will find it increasingly hard to work for the founder. 

The challenge for founders is that of letting go, learning to delegate and to trust the opinions of others as they lead their organization.  Here are four behaviors that need to change as the organization grows. Whether they can or will goes to the emotional health (EQ) of the founder. 

One: The small decisions
Founders are used to all decisions going through them. Inevitably this will become a barrier to growth as their capacity to make timely decisions decreases as the number of decisions increases. If one hires good staff one must also empower those staff to make decisions within the boundaries that have been set. If a founder cannot relinquish small decisions to their staff they are unlikely to see their organization continue to grow and flourish. Micromanagement might work when an organization is small but it becomes a barrier as it grows.

Two: Unilateral decision making
Here is my rule. Founders can make unilateral decisions until they hire additional management or leadership staff. At that point, key decisions must become the subject of discussion by the team as each member is a stakeholder and needs to carry out decisions that are made. Founders do not realize how demoralizing it is to staff when they unilaterally make decisions that impact others. If you have hired other leaders, bring their expertise to the table and give up the former practice of unilateral decision making. Good staff will not stay long term if their gifts and counsel are ignored.

Three: On the fly decision making
This is related to the second issue but with the added twist that "on the fly decisions" or "decisions made by the seat of one's pants" are often decisions that throw a monkey wrench into everyone else's day because a direction has been changed or some surprise has been announced that others are not prepared for. Rapid changes of direction without consultation with the key stakeholders is demoralizing as it often creates confusion to say nothing of now needing to redo what has already been done. Once you have a team it is imperative to engage that team in key decisions and not surprise them.

Four: Control
Central to the growth of any organization is the notion that one hires the best talent that one can and that together the team charts the course of success. That means that founders must be willing to relinquish some of their past control, trust their individual leaders to lead within the boundaries set for them and guide through metrics, coaching and relationship. How the work gets done will be different perhaps than how the founder did it. But this means that the founder needs to relinquish the sense that he/she must control everything that happens because that will strangle the organization.

The transition from a "founder mode" of leadership to a more "sustainable mode" of leadership is not easy. Certainly it depends of the quality of the team that is built. But, the most important factor is a founder who understands that they must change how they think and operate as the organization grows. What got you to here will not get you to there - it got you to here.