Church leaders are periodically called to the unenviable position of needing to deal with crisis situations in their church. I say unenviable because crisis management is not an easy task and every member of the congregation has an opinion as to what should be said and done making it very difficult for leaders to negotiate the multiple opinions people have.
Having served in this role as a church leader and consulting with churches walking through crisis situations, here are a number of things congregations need to know before they become critical of their leaders.
One. While I am always in favor of being more candid than less the truth is that leaders often cannot divulge everything they may know. There are people involved, legalities involved and "telling everything" is often not possible or helpful. Just because I am a member of a congregation does not mean that I have the right to know everything, especially in messy situations. Further, be wary of criticizing when you don't have all the facts.
Two. Remember that we choose leaders to lead on our behalf and we have a choice to either trust them or not. Too often, when leaders don't do what we want them to do (and we don't have all the information) we choose to mistrust their actions. That is deeply unfortunate as they are often deep in the muck solving issues on our behalf.
Three. The more significant the crisis, the greater the chances that leaders will make some missteps along the way. This is not because they are unwise leaders but because it is the nature of crisis management. Before we criticize their actions, give them time to deal with the multitude of issues they are juggling. If we were in their shoes we would not get it all correct either.
Four. Unless the leaders themselves caused the crisis they are managing (usually this is not the case) remember that they are in the unenviable position of cleaning up a mess someone else created. What they need is our support and encouragement, not our criticism and our mistrust. It is easy to criticize. It is a lot harder to actually clean up or deal with a crisis situation.
Five. Often the crisis that leaders are dealing with have to do with sinful actions on the part of someone. Often, the most vocal critics of leaders as they handle the situation are doing so with sinful attitudes, words and actions. Don't compound the issues with responses that are un-Christlike. All that does is compound the issues.
What is the appropriate response of a congregation in a crisis situation? Pray for your leaders. Avoid gossip. Seek the unity of the church. Encourage those who are cleaning up on our behalf. Be patient. Do not judge motives of leaders. Be part of the solution, rather than adding to the problem.
(Posted from Charlotte NC)
Monday, May 5, 2014
Sunday, May 4, 2014
Ministry whiteouts
Those who have ever experienced them know that whiteout conditions are dangerous. And they can hit suddenly leaving one with a sense of sudden fear and wondering where the road is - or isn't.
This is not unlike crisis we face in our ministry lives. A pastor returns from a conference and finds that the staff have essentially staged a coup! A moral failure of a leader or staff member turns everything upside down! A budget shortfall creates a crisis! Someone you had relied on and trusted turns on you and uses what they know about you to hurt you!
A whiteout is when life comes undone and it can come undone in many different ways. The result, however, is uncertainty as to where the road is and how to maneuver so that one does not end up in the ditch or tangled with another car.
The thing about whiteouts is that there is a period of time when you really can't do much except to pull over the wait till the blowing snow conditions let up. You cannot deal with what you cannot see and there is often a period of time when things are not clear: they are ugly but not clear!
Because things are not clear this is a dangerous time. If we act we may act badly or unwisely. This is a time not to act but to let stuff clear enough that we can see some of the road ahead. It is time to "Be still and know that I am God," and trust Him in spite of the anxiety we feel. Just as it is dangerous to keep driving in a whiteout, it is equally dangerous to act in a crisis before one has a handle on what all is happening.
Once the whiteout conditions start to let up, proceed with caution. Our anxiety pushes us to make hasty decisions which may or may not be in our best interests. This is a time to think, talk to key advisers and keep your options close to your chest as a leader but not to act precipitously.
When Nehemiah was threatened by Sanballat and Tobia when rebuilding the wall, he prayed, rallied his people and answered these guys without fear. He read through their motives and plans because he did not panic and responded appropriately. He also knew that only God could protect his reputation so he continued to do what God had called him to do and left his reputation to God.
Whiteouts require all the wisdom one has. Part of wisdom is to trust God, not to panic or act out of anxiety, to seek the wisdom of others and to do what God has called us to do. It may not end up the way we wanted it to but we will have handled ourselves with honor, integrity and faith. And in the end, that is what matters.
(Posted from High Point, NC)
(Posted from High Point, NC)
Saturday, May 3, 2014
The ultimate betrayal
The ultimate betrayal for any staff or congregation (in the case of a church) is to discover that their leader has lived a double life and that he has been teaching truth while living a lie. It is a dissonance that does not compute, often negates in the minds of those betrayed the truth that has been taught and is almost impossible to reconcile apart from acknowledging the fallenness of man.
Truth and lies cannot co-exist forever. And when it becomes known it is as if a fraud has been perpetuated on the organization, especially when it has a long history. It begs the question, "Is everything I have known about this individual a fraud?" "Is it all a lie?" The answer is probably not but the question lingers in the mind and one is never sure.
One cannot underestimate the pain caused by a double life. In the aftermath it leaves confusion, anger, cynicism, a sense of betrayal, chaos and unanswered questions. It can split churches, hurt organizations and wound staff and constituents. The wound takes years to heal.
The personal life of a leader is not an optional concern for those who lead. In taking up the leadership mantel they take up the responsibility to live the life they espouse: Not perfectly but with disciplined attention. If one is not willing to live the life of a leader they should not lead. There is a higher standard because there must be integrity in both the words and the example of those out front. The compromise of either or both leads to betrayal. It is why Paul told Timothy to watch both his life and doctrine closely.
Anyone who has lived through the revelation of such a betrayal knows the wake of pain left behind. Others must come in and clean up the mess, bring healing to wounded hearts and there is anger that sometimes never dissipates as people carry their animosity toward the one responsible.
Can God bring restoration to the one who betrayed and healing to those betrayed? Yes! Only He can take any sin and use it for His purposes. Only He can redeem and forgive and give us the ability to forgive. But the road back for all is hard. Memories may fade but they don't go away. Forgiveness must be given time and time again. It is a road no one wants to walk.
The slippery slope for leaders is that they see success, begin to believe their own press, marginalize those who don't agree with them, become isolated and isolation breeds the arrogance that the rules don't apply to them. They do!
(Posted from High Point, NC)
Truth and lies cannot co-exist forever. And when it becomes known it is as if a fraud has been perpetuated on the organization, especially when it has a long history. It begs the question, "Is everything I have known about this individual a fraud?" "Is it all a lie?" The answer is probably not but the question lingers in the mind and one is never sure.
One cannot underestimate the pain caused by a double life. In the aftermath it leaves confusion, anger, cynicism, a sense of betrayal, chaos and unanswered questions. It can split churches, hurt organizations and wound staff and constituents. The wound takes years to heal.
The personal life of a leader is not an optional concern for those who lead. In taking up the leadership mantel they take up the responsibility to live the life they espouse: Not perfectly but with disciplined attention. If one is not willing to live the life of a leader they should not lead. There is a higher standard because there must be integrity in both the words and the example of those out front. The compromise of either or both leads to betrayal. It is why Paul told Timothy to watch both his life and doctrine closely.
Anyone who has lived through the revelation of such a betrayal knows the wake of pain left behind. Others must come in and clean up the mess, bring healing to wounded hearts and there is anger that sometimes never dissipates as people carry their animosity toward the one responsible.
Can God bring restoration to the one who betrayed and healing to those betrayed? Yes! Only He can take any sin and use it for His purposes. Only He can redeem and forgive and give us the ability to forgive. But the road back for all is hard. Memories may fade but they don't go away. Forgiveness must be given time and time again. It is a road no one wants to walk.
The slippery slope for leaders is that they see success, begin to believe their own press, marginalize those who don't agree with them, become isolated and isolation breeds the arrogance that the rules don't apply to them. They do!
(Posted from High Point, NC)
Friday, May 2, 2014
Short term gains at the expense of long term wins
Too often in ministry we look for the short term gains rather than charting a course for long term success. The problem with this is that it often results in regular shifts in emphasis which confuses our constituency and keeps us from moving in a single, clear, healthy direction over the long term. Staff often see it as the flavor of the month approach - which it is - and become cynical at worst and nonchalant to the latest thing at best.
Healthy leaders are not enamored by the short term but want to chart a course for long term stability, health and ministry impact. This is a harder leadership for it requires deeper thinking and long term focus. It requires a picture of the future that is clear, an understandable path to get there and the resolve to stay the direction for long term gain.
This may well mean that ministry results in terms of numbers are not fast. But fast results are often shallow results and can disappear as fast as they appeared. Flash attracts but when it is gone, so are the people. Long term discipleship, relationships and clarity grow slower but last a great deal longer with deeper impact.
I am far less interested in where a ministry wants to be in one year than I am in ten years and if they cannot answer the latter I know they are banking on short term gains at the expense of long term wins. Which are you focused on?
(Posted from High Point, NC)
Healthy leaders are not enamored by the short term but want to chart a course for long term stability, health and ministry impact. This is a harder leadership for it requires deeper thinking and long term focus. It requires a picture of the future that is clear, an understandable path to get there and the resolve to stay the direction for long term gain.
This may well mean that ministry results in terms of numbers are not fast. But fast results are often shallow results and can disappear as fast as they appeared. Flash attracts but when it is gone, so are the people. Long term discipleship, relationships and clarity grow slower but last a great deal longer with deeper impact.
I am far less interested in where a ministry wants to be in one year than I am in ten years and if they cannot answer the latter I know they are banking on short term gains at the expense of long term wins. Which are you focused on?
(Posted from High Point, NC)
Wednesday, April 30, 2014
Spiritual maturity and its responsibility. For those 50 years old and older
Congregations can be messy places. They are a constant challenge of relational issues, diverse points of view, differences in the "way we should do things" and the list goes on. Things can get messy! Oh, and there is that issue of change and people who mess with the way things were or should be.
I have been around the church for a long time now, some 58 years and my observation would be that some of the most difficult people in the church are those like me who have been around a long time. We have opinions. We may have influence from our long tenure and, well, as we age, we can become less tolerant of change and get cranky about it.
Before I say what I really want to say, I would add this caveat. What irritates me personally is not change or the way we do things but young pastors who think that those who are over 50 are irrelevant to their plans, dreams and future of the church. And who because of this ignore them or marginalize them. I have seen it happen all too often and it is plain wrong. It is also stupid (did I just say that?). These are the folks who for the most part pay the bills and who have been faithful through the years. The church is not about the young, it is about all people which some people would be surprised includes those over fifty.
Having said that, those of us who are older and who have been in the faith for a long time have a special responsibility. We need to model relationships, behavior, responses to change that are Godly, loving, conciliatory, and mature. It is true we may not like everything we see but it is also true that we need to live up to the maturity to which we have (hopefully) come.
I am sad when I see cranky seniors (I am technically one so I think I can say this) who seek to keep the church from moving forward because it violates the way things have been done in the past. I see them on church boards and they cause conflict and often bring more disunity than unity. Differences of opinion are not the issue but the way they are expressed and the way people are treated can be. Those of us who have a history in the faith ought to be the best at loving, accepting, graciousness and peace making.
I have watched former denominational officials threaten to sue church boards because they didn't agree with their direction (it had nothing to do with theology). Former pastors who were divisive when the church didn't look any more like the church they were used to. Threats by folks to withhold funding when things did not go their way and just plain bad attitudes. It is sad and it does not reflect the character of mature believers. And this in the church, the Bride of Jesus! Sometimes it has taken the "blessed subtraction" of a home going to bring peace to a congregation.
As a young senior, I don't want to be a barrier to the church moving forward as I age (hopefully with grace). There are far more important things than the things that often divide congregations and as a believer of many years I (and many reading this) have a special responsibility to model the very best behavior of Jesus - for the sake of His church.
(Posted from High Point, NC)
I have been around the church for a long time now, some 58 years and my observation would be that some of the most difficult people in the church are those like me who have been around a long time. We have opinions. We may have influence from our long tenure and, well, as we age, we can become less tolerant of change and get cranky about it.
Before I say what I really want to say, I would add this caveat. What irritates me personally is not change or the way we do things but young pastors who think that those who are over 50 are irrelevant to their plans, dreams and future of the church. And who because of this ignore them or marginalize them. I have seen it happen all too often and it is plain wrong. It is also stupid (did I just say that?). These are the folks who for the most part pay the bills and who have been faithful through the years. The church is not about the young, it is about all people which some people would be surprised includes those over fifty.
Having said that, those of us who are older and who have been in the faith for a long time have a special responsibility. We need to model relationships, behavior, responses to change that are Godly, loving, conciliatory, and mature. It is true we may not like everything we see but it is also true that we need to live up to the maturity to which we have (hopefully) come.
I am sad when I see cranky seniors (I am technically one so I think I can say this) who seek to keep the church from moving forward because it violates the way things have been done in the past. I see them on church boards and they cause conflict and often bring more disunity than unity. Differences of opinion are not the issue but the way they are expressed and the way people are treated can be. Those of us who have a history in the faith ought to be the best at loving, accepting, graciousness and peace making.
I have watched former denominational officials threaten to sue church boards because they didn't agree with their direction (it had nothing to do with theology). Former pastors who were divisive when the church didn't look any more like the church they were used to. Threats by folks to withhold funding when things did not go their way and just plain bad attitudes. It is sad and it does not reflect the character of mature believers. And this in the church, the Bride of Jesus! Sometimes it has taken the "blessed subtraction" of a home going to bring peace to a congregation.
As a young senior, I don't want to be a barrier to the church moving forward as I age (hopefully with grace). There are far more important things than the things that often divide congregations and as a believer of many years I (and many reading this) have a special responsibility to model the very best behavior of Jesus - for the sake of His church.
(Posted from High Point, NC)
Tuesday, April 29, 2014
The tragic killing of Christians at an Afghanistan hospital
The tragic killing of Christians at an Afghanistan hospital a few days ago demonstrates the love and power of the Gospel in the face of danger and hatred. Why would Christ followers go and serve those who are not like them and why would they do so in such a dangerous setting where their very presence was an invitation to danger? Why would they serve a people who have many among them that would like to kill them?
These men knew something. The Gospel, the Good News of Jesus is of such great value that it is worth our lives. As the news of these killings reverberates across our globe how can one not ask "Why such hatred of Jesus?" and "Why such love of Christ followers?" From the earliest days of the church, God's people have gone into harms way to demonstrate the love of Jesus - compelled by the love they have experienced. They have started schools, cared for the sick, established hospitals and taken in "the least of these." Often in the face of persecution, hardship and danger.
Every time those sharing God's love are targets of hatred, the chasm between God's amazing love and man's amazing lostness is highlighted. What the gunman did not realize is that no weapon can win against God's love lived out by His people. It is for this reason that we have the ancient saying that "the blood of the martyrs is the seed of the church." Our Savior is the only one who can take absolute tragedy and redeem it for His sovereign purposes. Nothing happens in our world, good or bad, that does not first pass by the hand of God and which He does not use to build His church.
Against the hatred that prompted this act, is the response of the wife of one of the lost. ""Our family and friends have suffered a great loss and our hearts are aching,"Jan Schuitema told reporters in front of the couple's Kenwood home Thursday afternoon. "While our hearts are aching for our loss, we're also aching for the loss of the other families as well as the multiple losses, that the Afghan people have experienced." See the article in the Chicago Tribune.
In spite of this terrible act, God's people will continue to go to Afghanistan and every place where He is not known. His love compels us. Once we have truly experienced His Grace, how could we not share that most awesome of news. These servants of God join a long procession of those who have given their lives for the Gospel, a crowd that grows until the coming of Christ. Compelled by His love!
(Posted from Oakdale, MN)
These men knew something. The Gospel, the Good News of Jesus is of such great value that it is worth our lives. As the news of these killings reverberates across our globe how can one not ask "Why such hatred of Jesus?" and "Why such love of Christ followers?" From the earliest days of the church, God's people have gone into harms way to demonstrate the love of Jesus - compelled by the love they have experienced. They have started schools, cared for the sick, established hospitals and taken in "the least of these." Often in the face of persecution, hardship and danger.
Every time those sharing God's love are targets of hatred, the chasm between God's amazing love and man's amazing lostness is highlighted. What the gunman did not realize is that no weapon can win against God's love lived out by His people. It is for this reason that we have the ancient saying that "the blood of the martyrs is the seed of the church." Our Savior is the only one who can take absolute tragedy and redeem it for His sovereign purposes. Nothing happens in our world, good or bad, that does not first pass by the hand of God and which He does not use to build His church.
Against the hatred that prompted this act, is the response of the wife of one of the lost. ""Our family and friends have suffered a great loss and our hearts are aching,"Jan Schuitema told reporters in front of the couple's Kenwood home Thursday afternoon. "While our hearts are aching for our loss, we're also aching for the loss of the other families as well as the multiple losses, that the Afghan people have experienced." See the article in the Chicago Tribune.
In spite of this terrible act, God's people will continue to go to Afghanistan and every place where He is not known. His love compels us. Once we have truly experienced His Grace, how could we not share that most awesome of news. These servants of God join a long procession of those who have given their lives for the Gospel, a crowd that grows until the coming of Christ. Compelled by His love!
(Posted from Oakdale, MN)
Taking responsibility for our own spiritual lives
One of the unintended consequences of the amazing array of programs and worship options available to us today in the west is that it is easy for people to assume that all of their spiritual needs will be met by a good church. And, some churches seem to promise this to be the case. And then they wonder why people eventually become dissatisfied with their offerings.
It is a false assumption and a false promise. We can never outsource the responsibility for our spiritual lives to any church, no matter how wonderful. No church will satisfy the thirsting of our souls - only Jesus can. No church will meet all of our spiritual needs - only Jesus can. Ultimately we must take responsibility for our spiritual lives and make the investment in living daily with Jesus.
In our church we find a community of pilgrims with whom we share the journey of faith. How people negotiate the issues of life without a faith family I don't know. It is God's plan for us. But, it is not a substitute for our own need to grow daily with Jesus. Many complaints about the church are pointed in the wrong direction. The church was never meant to meet all of our spiritual needs. Only Jesus can.
Healthy ministries keep people oriented toward Jesus. They encourage us to live in His presence, stay in His Word and live out the Gospel in every relationship and circumstance of our lives. No one can do that for us. He is the source of our joy, our satisfaction and the object of our worship and lives.
If we are pastors, we ought not promise what the church cannot deliver. And all of us ought to make the investment in our relationship with Jesus.
(Posted from Oakdale, MN)
It is a false assumption and a false promise. We can never outsource the responsibility for our spiritual lives to any church, no matter how wonderful. No church will satisfy the thirsting of our souls - only Jesus can. No church will meet all of our spiritual needs - only Jesus can. Ultimately we must take responsibility for our spiritual lives and make the investment in living daily with Jesus.
In our church we find a community of pilgrims with whom we share the journey of faith. How people negotiate the issues of life without a faith family I don't know. It is God's plan for us. But, it is not a substitute for our own need to grow daily with Jesus. Many complaints about the church are pointed in the wrong direction. The church was never meant to meet all of our spiritual needs. Only Jesus can.
Healthy ministries keep people oriented toward Jesus. They encourage us to live in His presence, stay in His Word and live out the Gospel in every relationship and circumstance of our lives. No one can do that for us. He is the source of our joy, our satisfaction and the object of our worship and lives.
If we are pastors, we ought not promise what the church cannot deliver. And all of us ought to make the investment in our relationship with Jesus.
(Posted from Oakdale, MN)
Subscribe to:
Posts (Atom)