Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Wednesday, April 1, 2015

Ten things that Christian leaders must guard against

There are many temptations that Christian leaders face and which if not guarded against will hurt their ministry. Here are ten that I often think of which are often not paid adequate attention to.

One: Starting to coast on past development in the the middle and later years of ministry. When leaders don't stay sharp and when they don't have an intentional development plan they not only hurt themselves but they hurt the team they lead. If anything, intentionality must be ramped up in the middle and later years if we are going to stay in the game.

Two: Becoming set in our paradigms and losing the necessary flexibility leaders need. The world changes quickly and unless we continue to understand those changes and stay flexible in our ministry approaches we lose our ability to stay relevant. If anything, we ought to become more flexible as the years go by.

Three: Becoming less receptive to the ideas and feedback from others because we feel we have the knowledge base we need. When we stop listening to others, stop asking questions and stop inviting input we become less and less effective.

Four: Getting into a rut by staying too long in the role we are in. This does not mean we necessarily need to change jobs but it does mean that we constantly need to be looking for new challenges that cause us to think, grow and learn new things.

Five: Allowing our time with Jesus to become professional (related only to our work) rather than personal and intimate (related to our heart and life). It is an easy trap to fall into and one that we must constantly fight if we are going to allow Jesus to continuously transform our lives.

Six: Taking too little time for reflection and thinking. Leadership means responsibility and it is easy for the activities we have to crowd out the reflection we need. When we are young we run on energy to a great extent. As we mature we need a whole lot of wisdom but wisdom comes through having the time to think and reflect.

Seven: Taking our staff for granted rather than realizing that they are one of our highest priorities. No matter how good our team, unless we are building into them, encouraging them and helping them grow we lose critical influence not only with them but with the organization.

Eight: Allowing ourselves to become disengaged from the leadership work we do. This may reflect, deficits in some of the issues above but disengagement and autopilot are always a threat to good leadership.

Nine: Not developing outside interests that can feed our lives. All of us need things that allow us to become refreshed and which bring delight to our lives. Leadership is hard. Having other interests actually refreshes us for better leadership.

Ten: Allowing our identity to be defined by our role in ministry rather than by our personhood and identity in Jesus. Leadership is a role we play in ministry but it should not define who we are personally. We are people like everyone else and need to be comfortable outside of our leadership role. It also helps us to not take ourselves too seriously.

Posted from Oakdale, MN

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Tuesday, March 31, 2015

Dropping bread crumbs to the Kingdom

Mary Ann and I travel...a lot. And we meet a lot of people in the process. One of our favorite things to do is to engage them in conversation whether expats like us or nationals whom we meet. Our goal is to engage them in conversations about Jesus, or just love on them, tip them well and perhaps share some of the books we have written.

Mary Ann describes it as dropping bread crumbs for the kingdom. It may just be a simple conversation or an act of kindness. One of the things we love to do is to show our appreciation for those young men and women who serve us in our hotels. The truth is that they often receive no regard. So we love to go out of our way to show them kindness and appreciation monetarily. Often they make next to nothing and our gift is huge in their economy. They end up as friends on Facebook which transcends international barriers. 

We also ask questions to get their stories. As we do so we realize how blessed we are compared to so many. No one asks about their background or families so we do. We get email addresses so we can write and thank them and often they turn into long term relationships. If we can help them in some way we do. And it is a joy. 

All of us meet people in the course of our days where we can drop crumbs of the Kingdom. It is what Jesus did and it is what we can also do as we join him in His work of bringing His love and appreciation and message to those around us. Never forget how starved people are for genuine love and attention. Just last night Mary Ann and our son Chip stopped to visit with Johann, here in St. Paul who was from Germany. He was clearly hungry for community and love. 

We often do things like loan a car, or caring for a friends yard when he had a stroke. Small things that make a difference. Mary Ann will often bring our dry cleaner a cup of coffee and engage him in conversation. Small things that make a difference. Tonight as I came home from a three week trip, my driver asked what I do. I said among other things that I write books. He asked what kind of books and I said leadership books and one on the ten most important questions people can ask about their lives. He said, "I'd love to read that." I told him that if he would bring the luggage in I would get two books for him. Bread crumbs to the Kingdom. He thanked me profusely.

What crumbs are you dropping?

Posted from Oakdale, MN

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Sunday, March 29, 2015

One of the most critical responsibilities of organizational and team leaders that is often neglected

I know it is often neglected because I talk to too many staff in too many organizations who are unhappy in their jobs. Not necessarily in the job itself but in the culture that they work in. Often a culture of non-empowerment, micromanagement, unnecessary rules and regulations that demean and a lack of graciousness, openness on the part of leaders. 

What is one of the most critical responsibilities of organizational and team leaders that is often neglected? It is creating a culture where collegiality is present, empowerment is the norm, work is appreciated, barriers are removed, voices are appreciated and contributions are acknowledged. All too often this is not the case.

I suspect the reason for this neglect is that leaders often are thinking more about their thing than about the organization as a whole. They are more concerned about staff serving them than they are about serving their staff. And with a fair amount of hubris in the Christian world, they think more highly of their contribution than they do of the contribution of their team - who actually make them successful or not. 

Also, there is far less training on basic leadership principles in the Christian world than in the workplace in general. Or, there is more talk about the right things than there is delivery on the right things. I am always bemused by major Christian leaders who put on conferences on leadership but whose own leadership culture is deeply dysfunctional. It happens more often than one would think.

Because leaders lead people one of their primary jobs is to create a work environment and culture that is healthy and life giving rather than dysfunctional and life draining. Want to find out which is true of your organization? Ask some candid questions or engage someone like the Best Christian Workplaces Institute to receive feedback.  Whether we do it formally or informally, if we lead we are responsible for knowing, building and maintaining a healthy workplace. One of the most telling questions is whether your staff would recommend that others come and work where they do. 

One of the most helpful exercises with staff is to ask them what is most important to them in a healthy workplace. They will tell you things like fairness, collegiality, being appreciated, knowing they are listened to, being empowered and so on. Just asking the question opens a very healthy dialogue for improving what you have and making it the best it can be. Interestingly, while people want to be fairly compensated, that is usually not the highest on their agenda. There are far more important things but unless we ask we don't know.

There are no perfect workplaces but there are some that are much more satisfying to work in than others. My goal as a leader is to have the kind of culture where people love to come to work, feel they are doing something deeply important and are appreciated for their contribution. And, where they have the tools to do what they are asked to do. 

Published from Washington D.C.





Many leaders need to redefine their definition of loyalty

It is not uncommon in conversations with leaders and their staff to have the issue of loyalty come up. I have heard many leaders say, "my highest value for staff is that they are loyal." That statement, however it is made begs several questions: loyal to what or whom and what is the operative definition of loyalty?

Whenever I hear leaders talk about loyalty as one of their highest values, yellow flags go up in my mind. For many leaders, loyalty means that staff will agree with them or if not at least not take issue with them. And, that they will follow the party line with others. Disagreement means that the staff member is not loyal and that becomes cause for mistrust in the best case and dismissal in the worst case. This definition usually reflects either narcissism or at least deep insecurity on the part of the leader. 

I actually deeply believe in loyalty but strongly disagree with the definition that many leaders have. First, the best loyalty is to the mission of the organization not simply to an individual. We require our staff to live within the philosophical boundaries of our organization. They include our mission, our guiding principles, our central focus and our culture. These are well known, clearly articulated and critical if we are going to achieve our God given mission. When loyalty is primarily to a central leader rather than to the mission of the organization, what happens when the leader leaves? Healthy leaders build a commitment to the mission rather than to themselves.

This has implications for the ability or lack of ability to have candid and robust dialogue over critical issues. When loyalty is defined as agreement with the leader, any disagreement is seen by him/her as a threat and a sign of disloyalty (a highly dysfunctional view of leadership and loyalty).

On the other hand, when loyalty is to the mission of the organization, candid feedback, robust dialogue and the clash of ideas is highly valued because all are committed to seeing the best for the organization and the mission they together are committed to. Thus one's definition of loyalty has a direct correlation on the ability of staff to speak their minds and be candid in their assessments. When loyalty is defined as agreement with the senior leader it shuts down discussion. When loyalty is defined as a commitment to the organizational mission, it invites discussion.

I once worked for a leader who did not appreciate disagreement of any sort. The result was that most individuals told him what he wanted to hear - to his detriment. There were several of us who simply told him the truth as we saw it and we were called the unholy trio. What he did not understand is that we had the best interests of both himself and the ministry in mind when we were candid. Several times I told him that I was in the wrong place if I could not express my views with him.

I want a loyal staff. I want them to be as passionate and loyal to what God has called us to be and do as I am. It is not a loyalty to me but a shared loyalty to a calling to reach the world with the Gospel. That means that we need the very best thinking and dialogue as to how to achieve that within our non-negotiable framework. Therefore we invite rather than squelch differing opinions. After all it is not about us but about the mission.

Posted from Washington DC


All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Friday, March 27, 2015

Church boards who live with their heads in the sand

More frequently than I like I receive calls from a church board member who gives me a litany of issues that are taking place in their church. All too often, as well, when I ask what the board has done about it the answer is "nothing." And they they will often say, "Can you help?"

I love to help churches but it astonishes me that boards often do not address known issues which are hurting their congregations. Let me give you some examples:

  • A loss of staff over time because of a dysfunctional senior leader
  • Toxicity on the staff because of an insecure senior leader
  • A recalcitrant board member who does not allow the group to move forward
  • A spiritual malaise in the church (which usually reflects a spiritual malaise on the board)
  • Lack of clarity for ministry which usually means things don't go anywhere
  • Bad decisions being made by senior leaders and the board does not have the courage to speak out
  • Group think where differing opinions are not allowed or valued
  • The poor treatment or firing of staff who don't agree with a senior leader
  • A gradual but steady decline in attendance
  • Lack of new people coming to Jesus
  • I could list many more
In one case, people have been leaving a church for years because of the loudness of the music and despite the fact that the congregation has multiple services and therefore could address the issues. The leaders have never addressed it and allow the exodus to happen - or tell congregants to stay outside the worship venue until the music is over. Really? It is not only ignoring a real issue but is very disempowering to those who cannot deal with the volume. But evidently they do not have the courage to address an ongoing and real issue.

Here is my challenge to board members - don't allow known issues to go unaddressed. They are elephants and elephants hurt the church. If there is an issue, name it, talk about it and don't pretend it does not exist. It does and it matters. It takes just one board member who has the courage to speak up to at least put the issue on the table. often, once they do, others who are uncomfortable will do the same.

Often when boards do not act on known issues, congregants do: with their giving and their leaving. One might say, "you should not do that." But here is the truth: When congregants cannot get the attention of their leaders (staff or board) because they will not listen you leave them no choice. And they will act. Often by the time the board wakes up to smell the coffee it is too late and ultimately it is the inaction of the board that is responsible for what happened. Most congregants will not fight a battle but they will act personally.

Posted from Panama City, Panama

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.