If you are a team leader you are responsible for ten things

Teams are integral to every organization. In fact, they are the building blocks of an organization so the health of each team is directly connected to the overall health of the enterprise. If you think of teams as the Lego blocks of your organization, think of  half of those teams being unhealthy and the other half healthy. Each unhealthy team will impact those other teams that touch it, interact with it or collaborate with.

Thus the role of team leaders is integral to the health of the organization, more important than many organizations recognize. If they understood the significance of a leader's role they would invest far more in the training and development of their leaders than they often do.

What then is the job of a competent team leader? I would suggest that it involves the following:

One: Building a strong, aligned, results oriented, healthy and synergystic team under good leadership with accountability for results.

Two: Provide great clarity to the team on how they are to contribute to the overall mission and purpose of the organization.

Three: Create a healthy team culture where everyone's input is valued, where people can speak the truth to one another and to their leaders and where new ideas are encouraged.

Four: Ensure that team member have the necessary skill, tools and authority to do their jobs.

Five: Help team members understand their wiring, gifting and lane and help them grow professionally and personally.

Six: Develop new leaders who could take the leader's role or a leadership role elsewhere.

Seven: Be a champion and encourager of team members so that they are encouraged to be all that they can be.

Eight: Provide timely feedback in order to help team members grow.

Nine: Rather than micromanage, give freedom within boundaries for team members to accomplish their work in ways that may be different than yours.

Ten: Ensure that there are results that are consistent with the clarity of the team's responsibilities.

The investment in team leaders is one of the most important investments any organization can make. It will change the return on mission or return on investment dramatically. 

Leaders who hurt others and the organization they lead

It is unfortunate but common to encounter leaders who hurt those who work for them and actually cause damage to the organization they lead. What is even more unfortunate is that these leaders don't realize what they are doing and often do not listen to feedback that could help them. If it is a business they generally will end up hurting the bottom line. If it is a non-profit they will hurt the very constituency that they are meant to serve.

What are the behaviors that end up hurting those we lead? They include a lack of empathy, an inability to listen, micromanagement, grabbing credit and blaming others for failure, seemingly capricious actions and changing of direction, unrealistic demands, dictating strategies without the input of those who must carry them out, putting subordinates down and a lack of encouragement. 

These behaviors do not necessarily come from a bad heart. Sometimes they come from poor leadership training, family of origin issues or wiring. But they do have a negative impact on the organization and their staff. 

How do these behaviors hurt the organization? First, it creates a toxic and unhealthy work environment. Second, it eventually drives out the best leaders who come to a point where they are unwilling to put up with unhealthy behaviors. That has a direct ripple affect on the rest of the staff and the mission of the organization. Both the people and the organization's mission suffer under this kind of leadership.

Team leaders straddle two worlds

Team leaders live and operate in two worlds and how well they do this will determine their effectiveness. Team leaders who do not understand the two worlds they straddle usually get themselves into trouble so understanding the two worlds is critical to leading well.

World one is the team they belong to and where their primary loyalty lies. This is not the team they lead. It is the team they belong to. Many team leaders do not understand this principle: Their loyalty is not primarily to their own team but to the higher team they are on. 

Let me illustrate. For many years I served as the leader of an international mission. But the senior team I belonged to was the senior team of the denomination. Thus my primary loyalty was to the team I was on and it was my responsibility to ensure that the team I led was always in alignment with the team I was on. 

On that senior team my job was not to advocate for the organization I led but to represent the whole organization - its mission and not "my slice of the pie." 

World two is the team that we lead. Every team has a unique mission that must exist in alignment with both the organizational mission as well as the other teams that make up the whole. That the team does this is the responsibility of the team leader. In this scenario, there is no place for politics, turf wars, silos or competition although this often exists and causes dysfunction within the organization.

Team leaders have the following responsibilities that impact both worlds.

• They must represent the ministry as a whole on the senior team they are on
• They must ensure that the team they lead is always in alignment with the organization's mission
• They cannot allow politics, turf wars, silos or competition to divide their team from the organization as a whole or from other teams
• The cannot engage in Leadership Default 

This last point is critical. Many team leaders want to be seen as one of the team. It is easy when decisions are made at the organizational level for a team leader to blame those above them for decisions because they don't want to take responsibility for those decisions. 

I call this Leadership Default because in blaming those above them, the team leader has introduced an us/them mentality to the organization and chosen to cause division between their team and the organization. This is a dysfunctional way to straddle the two worlds of a team leader. 

Team leaders have responsibility to the team they lead and the team they are on. Which one comes first matters and how they navigate those two relationships brings either alignment or division.

Coronavirus: Everything you need to know in an infographic

The Coronavirus:

Everything you need to know in an

infographic from The South China Morning Post in Hong Kong

Taking greater charge and responsibility for our lives

Most of us would be far happier and more productive if we decided to take greater charge and responsibility for our lives. 

Why is this? Because to the extent that we do not take charge of our lives - others will! They will fill our lives with obligations, commitments and "opportunities" that can suck the life out of us leaving us drained and unsatisfied.

I believe this is a major reason for low levels of life satisfaction and even depression. And the irony is that we often do it to ourselves. The greater charge we take of our lives - saying yes to the right things and no to the wrong things, the happier we become. 

Those who don't take charge of their lives are usually people who don't have a clearly defined purpose for their lives. If they did, they would steward their lives with greater passion and purpose and not allow others or circumstances to dictate their priorities and time commitments. 

The most successful people you encounter are individuals who steward their lives with great care. They know that every commitment they make has direct implications for other commitments they should or could be making. They know their purpose and act accordingly.

Taking charge of our lives takes place when we

• Are clear about our purpose in life
• Are passionate about making a difference in line with our purpose
• Are willing to say no to obligations and commitments that would take us away from our purpose
• No longer need to please people over living out our purpose
• Fill our schedules first with those things that allow us to make a difference
• Have margin to think, evaluate, get appropriate rest and spend time with friends and family
• Fill our lives with activities that fill us rather than deplete us

Taking charge of our lives has a rich payoff including a happier and more productive life.

Think about the vocabulary you use in your workplace - and the implications for your culture

I recently worked with an organization to bring greater health to their staff culture. Every evening the last individual to work the front desk makes a list of all the "mistakes" that were made that day. Thus, the next day staff are confronted with their "mistakes" (it is the vocabulary they have been using) and in our conversations it became apparent that this language was highly demotivating, 

The word mistake conjures up failure and those who made the "mistakes" ended up beating themselves up over it. How would you like to come in every day and start your day reviewing your mistakes. Whether intended or not, those responsible feel like they failed and were being blamed - after all, it was "their mistake."

In the course of our conversation it occurred to me that the language being used was hurting people and the staff culture. I suggested that the word "mistake" is full of negative connotations and that there might be a better way to handle issues that come up. We decided to talk about "best practices" (a positive word that we all aspire to) and ban the word "mistake" (a negative word and charged with the concept of blame.

As I think about places I have worked or organizations I have work with I think of the question "Whose fault was it?" when something went wrong. That very question or phrase is laden with negative connotations. What if we were to ask another question: "What happened here?" That is a neutral question that is not focused on blame but on understanding so that whatever happened won't happen again.

The vocabulary we use can often be negative and demotivating. Try to find positive ways to state the same thing so that we life one another up rather than give people a sense of failure.

Two key factors that can predict whether your ministry moves forward or maintains the status quo

There are two key factors that can directly influence whether your ministry moves forward or remains static. These two factors will not be new to you. Nor will anyone argue that they are not important. The real issue is that most leadership teams and boards do not choose to live these two commitments out. To their detriment.

If you want to change the status quo and find meaningful momentum two things are necessary: Time devoted to prayer and time devoted to thinking about the future. Few would argue with this but most do not practice these in a meaningful way.


Prayer is "time exposure to God." That is why prayer changes us - as it reorients our hearts and plans around His has for us. And if the Spirit is our counselor, prayer is that opportune time for Him to give us His wisdom rather than simply asking Him to bless our wisdom. 

Think about the difference of asking Jesus to give us His wisdom versus blessing our wisdom!

The second game changer for boards and leadership teams is not a new idea either. But executing it is less common than it should be. It is that of thinking and planning for the future. Why is it so uncommon? Because managing a current crisis or managing the day to day operations sucks the needed time and energy to focus on the future. What suffers is what could be at the expense of what already is.

What is already is - but what could be will not be realized without an investment of time, energy and careful thought.

This discussion comes out of carefully thinking about questions like the following:

• Where is God doing something already that we ought to be paying attention to?
• What opportunities has God put across our path that we can use for His Kingdom purposes?
• How can we take what we currently do to the next level in order to see more believers and better believers?
• Is God impressing something new on our hearts that we ought to be considering?
• How well are we doing on a discipleship pathway?

These and other questions are the kinds of questions we long to grapple with as leaders. The only thing needed is time. 

How does one find the time? By recalibrating meetings around what is most important rather than what looks in the immediate time frame the most urgent. There will always be urgent matters but time lost to think about the future cannot be regained.