Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Friday, October 30, 2020

Good news for election week

 

In many ways, our world has become a giant echo chamber of bad news. The twenty-four-hour news channels would have us believe that nothing good is happening in our world. In election weeks like this one, social media is chock full of dire predictions about what will happen to our nation if our candidate does not win. And, of course, to make it all the more complicated, Covid 19 is like a giant wet blanket that feels as if it is smothering our relationships, church life, and life in general. How much good news do you hear?

In Psalm 4:6, David speaks to this issue when he writes, “Many are asking, “Who can show us any good?” You see, bad news is not an issue only of our time. Who can show us any good in a virtual sea of negativity? It is an excellent question and one that David had an answer for.

“Many are asking, ‘Who can show us any good?

Let the light of your face shine upon us, O Lord,

You have filled my heart with greater joy


Than when their grain and new wine abound.


I will lie down and sleep in peace,


For you alone, O Lord,


make me dwell in safety.” 


-Psalm 4:6-8.

This is fascinating. People around David ask, ‘who can show us any good?’ because their eyes are on the events in the world around them, and all they perceived was an echo chamber of bad news. So they lived in discouragement with a negative attitude and an anxious and worried heart. But not David.

David’s perspective was different because he was not focused on the negativity of the world around him but on God, who is the ultimate good news in the sea of bad news. He is the antidote to bad news. He is the antidote to worry and anxiety that can permeate our beings. Think of the light of God’s face shining on you, as David says. According to Scripture, that is what he does all the time. That brings joy. “You have filled my heart with greater joy than when their grain and new wine abound.” Greater joy than the very best harvest, the very best paycheck. Our true source of joy is not to be found in the external world, which is fallen and broken, but in God, regardless of the circumstances around us.

This joy leads to peace. “I will lie down and sleep in peace, for you alone, O Lord, make me dwell in safety.” Would you like to lie down and sleep in peace? Those around David are asking, who can show us any good? And David rests in peace because he knows the Lord makes him dwell in safety. The world may not feel safe, but God is always safe. And He can bring us joy and peace if we focus on Him.

As our election season unfolds, don’t listen to the echo chamber of bad news. Instead, allow God’s face to shine on you, bring you true joy, and let His peace quiet your heart.



Wednesday, October 28, 2020

Don't irritate your staff with helicopter management




In my many years of consulting with organizations, one of the prevalent complaints of staff is the helicopter management of senior leaders. First, staff are responsible for something and work hard to figure it out. Then, a senior leader "helicopters" in to adjust or redo the plan.

I often ask staff how this management style makes them feel when they describe this to me. Their answer is almost always the same: They think that they are not trusted, their work devalued, and the energy they put into the work they had completed. It is one of the most disrespectful things a leader can do to their staff, who feel marginalized and unappreciated. Of course, this does not mean the leader meant to send those messages, but their actions do just that. Every time leaders do this, they lose major coinage with their staff. 

What are the reasons that this happens? 

  • Often there needed to be more adequate conversation and dialogue before the project was assigned, leaving staff unaware of the leader's true intentions.
  • Many leaders simply think they know best and believe it is their responsibility to make the calls.
  • Often, leaders are moving way too fast to pay proper attention to what is happening leaving them with little time for dialogue, so they helicopter down, make their pronouncements, and then helicopter off again. Their touchdowns can leave chaos in their wake, and they are unaware of how their actions impact their staff.
  • Many leaders think that things should be done one way: Their way. So when a different way is tried, they feel that they need to intervene. 
What is the answer? It is to understand what altitude one should be flying at and staying at that altitude, allowing others to fly at their altitude and do their work. There can always be discussion and dialogue, but those at lower altitudes often know much better the issues they are dealing with. I discuss this issue of altitude in my book Leading From The Sandbox. Understanding the proper altitude leaders should be flying is one of the critical components of healthy leadership.

Remember that every leader's actions have ripple effects on their staff. The more senior the leader, the more ripples there are. At times one must pivot quickly, and that is appreciated by staff. However, when senior leaders regularly dip down to 5,000 feet when they ought to be flying at 30,000 feet, they need to appreciate the impact on staff. Find your altitude, take the time to dialogue with staff, so you know where they are and what they are doing, and honor them as colleagues by not changing their plans on a whim.



Monday, October 26, 2020

Living beyond Politics



The political season is a test for every believer. In fact, it reveals a great deal about our character, our faith, and our belief system. 


Let's start with our character. The vitriol of the election season is harsh, strong, and unkind. Yet, even in the church, between believers, all too often, the tone and tenor of political conversations are no different than on Fox News or CNN. People often say, “Politics is a messy business.” They are right. But we do not need to vilify others or respond in anger. Even in politics, the fruit of the Spirit applies Love, joy, peace, patience, kindness, goodness, faithfulness,  gentleness, and self-control.


We fail the character test if we cannot discuss issues that divide us with these qualities. It is easy to have the fruit of the Spirit in easy conversations. However, displaying that fruit in challenging discussions is far more critical. Remember, the Holy Spirit is either saddened or gladdened by our attitude in this season.


Then there is the issue of our belief system. Here is the question. Do we believe that our political party or any political party can save us as a nation? If anything can be learned from the Old Testament and God’s interactions with nations, He raises nations and leaders and brings them down when their sin or avoidance of Him becomes too great. A righteous and just government matters greatly, but our political parties cannot save us. I long ago concluded that it matters more who is in my house than who is in the White House. 


But the issue of our faith is the most critical question. There is an Old Testament promise that is often quoted but rarely followed. It is God’s promise in 2 Chronicles 7:14: “If my people, who are called by my name, will humble themselves and pray and seek my face and turn from their wicked ways, then I will hear from heaven, and I will forgive their sin and will heal their land.”


If we genuinely believed that promise, we would spend far more time praying for our nation, living in personal righteousness, turning away from sin, and seeking His face in all our practices. And in doing so, we would be confident that God will hear from heaven and that their land would be healed. Why healed? Because every nation has practices and a past that they need healing from. Racism and a history of slavery are wounds from which our country desperately needs healing. Unfortunately, recent days have told us that the wounds are real and raw and that without healing, there will not be reconciliation, justice, or righteousness. 


We don’t believe that all people are made in the image of God. Many decry the scourge of abortion in this country. But what do you suppose God thinks about racism, exclusion, and injustice? Yet the church is largely silent on these issues and has married itself to a political party as if people cannot vote for either party and be disciples of Jesus. God is asking us to care about the things He cares about, and He wants us to humble ourselves (yes, as Christian people), truly seek his face, and turn from our sinful ways, and He will heal our land. 


This election will not solve our nation's problems. A new Supreme Court justice will not solve them either. Only God can, and it will only be when His people choose to live beyond politics and follow Him and seek what He desires that this nation, or any nation, will be blessed. Healing does not start in the White House. It begins in our house.





Sunday, October 18, 2020

Three distinct ways to plan your life and one that actually works

 
It is always interesting to ask people how they actually live their lives. Most of us assume that we live by our stated priorities, but when I ask individuals how they translate what they say is important to them into their weekly and monthly schedule, I am often met with silence or a request for suggestions.

There are three primary ways that people plan their lives.

The first strategy is to live by your options.

All of us have an unlimited number of options available to us. I might say no to someone asking me out for an evening dinner but yes to a more attractive option. When I asked a friend recently about his strategy for planning his week, he said, "I don't have one." When I asked how he made decisions about what he did outside of work, he said, "It depends on the options." In other words, on any given day, the best option wins the prize for how he spends his time.

The problem with living by your options is that it does not consider what is essential to you and does not necessarily contribute to a well-lived life. It is a common strategy but not one designed to help you accomplish what you want to achieve in life. On the upside, it takes little planning or effort.

The second strategy is to live by the expectations of others.

This strategy is a trap that many fall into, especially those who are prone to please others. Everyone has some sort of agenda for our lives: Family, friends, employer, colleagues, church....you name them. These are things that others think should be important to us. They are not things we feel are important to us, but we have a hard time saying no and living our lives by the rules of others rather than our values. 

This strategy is obviously not planned. It is reacting. Further, it usually causes an underlying frustration, if not anger, when we realize we do not control our destiny. One of the most liberating skills is the ability to say no and feel good about it. Not to be contrary but to ensure that we live according to what we believe to be most important. To live by the expectations of others is to give others the ability to determine what is essential for us to do - an abdication of our own responsibility.

The third strategy is to live by a planned calendar based on what we believe our priorities are.

There are two caveats here. The first is that we have done the hard work to determine the priorities of our lives. There is no well-lived life that has not first determined what is important and what one wants to accomplish. 

This is because all priorities take time, and time is the most precious commodity we have as individuals. Money comes and goes, but time only goes, and you cannot get it back. Every obligation we choose or agree to has a time check attached. Just as we write financial checks, we also write time checks. They are ultimately more important than how we spend our money because they determine what we accomplish in life. 

There is a second caveat. You must connect your priorities to your calendar in a proactive way to live them out. If your priorities are the compass for your life, your calendar is the clock. Unless the compass is connected to the clock, those things you value will not have the attention you desire. Thus, your priorities go on your monthly calendar before anything else. This is the only way to plan your life that ultimately works (if you believe in your values and priorities). What one does not reserve time for usually does not get done.

If you look at your calendar today, does it reflect what is truly important to you? Are those essential things actually on the calendar?


Monday, September 14, 2020

Practicing space and grace in a time of division and conflict

Our world is increasingly polarized, and it is easy for us to judge others who don't believe what we do politically, theologically, or in how they choose to live their lives. When my kids were teenagers, they told us that their friends' parents believed we were bad parents because of how we raised the boys and what we allowed them to do. In fact, we can find many reasons to judge one another within the body of Christ. Even what a speaker wears on the platform can become a subject of judgment and public comment.


The tendency to judge others for their convictions or lifestyle choices is nothing new. It happened in the church in Rome, and Paul devoted considerable attention to this topic in Romans 14 and 15. The controversy was over whether people could eat food offered to idols as the pagans regularly did, how one practiced the sabbath, and other issues where people's convictions differed. 


Paul counseled the believers in Rome to extend to one another space and grace. Space to make decisions based on their conscience in areas where there is no obvious right or wrong, and grace to resist the temptation to judge or look down on others for their choices. Paul reminded the Romans of three things in this regard.


First, we all make choices that we believe honor God, so why would we judge one another? "For none of us lives to himself alone, and none of us dies to himself alone. If we live, we live to the Lord; and if we die, we die to the Lord. So, whether we live or die, we belong to the Lord." Romans 14:7-8


Second, we will give an account of our choices to God one day. It is not our place to judge others but to ensure we live in a way that pleases God. For this very reason, Christ died and returned to life so that he might be the Lord of both the dead and the living.


"You, then, why do you judge your brother or sister? Or why do you treat them with contempt? For we will all stand before God's judgment seat. It is written: 'As surely as I live,' says the Lord, 'every knee will bow before me;  every tongue will acknowledge God.' So then, each of us will give an account of ourselves to God. Therefore let us stop passing judgment on one another." Romans 14:9-13


Third, Paul uses the example of Christ, who accepts us, to encourage us to accept one another. "Accept one another, then, just as Christ accepted you, to bring praise to God." Romans 15:7.


There is a wonderful beauty in the church when we can encourage one another, accept one another, and give the space and grace that Jesus gives to us. The world has enough divisiveness, and we are called to unity, peace, grace, and patience with one another. That is a congregation that is inviting and loving.


As we enter a divisive campaign season, argue over whether one's church should meet in person and navigate the views on Covid, space, and grace that are desperately in need. We cannot control what others do, but we can influence our own attitudes.








Wednesday, September 2, 2020

The enemy of innovation is inertia

 


In a changing world, innovation (reexamining our practices for a changing environment) is a necessity for a healthy organization. When we live with what was rather than adapting to what is, we quickly lose our edge and ability to respond in an environment that has changed. Many organizations and ministries are in that very spot because of the changes brought by Covid 19.

This stagnation affects even very smart people because we tend to think as we always have. Jonah Berger, author of The Catalyst puts it this way: "Rather than thinking about which candidate represents their values, voters tend to pick whoever represents the party they voted for in the past. Rather than starting fresh and thinking about which projects deserve attention, companies take last year's budget and use that as a starting point. Rather than rebalancing financial portfolios, investors tend to look at how they've been investing and stay the course. Inertia explains why families go back to the same vacation spot every year and why organizations are wary of starting new initiatives but loath to kill off old ones." (The Catalyst, page 5).

Inertia is a comfortable place to be because we know it well. Innovation means that we need to think differently and look for new solutions and ways of doing things. It is an uncomfortable but necessary place to explore and live. 

Covid has forced organizations to think differently. REI is selling its massive corporate campus in Seattle because they now realize that they can do without it. Instead, many will work from home or from small hubs. I suspect there will soon be a great deal of empty office space in our cities. The need to use tools like zoom has taught us that there is not always a need to travel in person to meet others. Parents are having to become teachers like in days past as schools open part time if at all.

Organizations that will flourish in the future will have leaders who question everything: Their current practices, assumptions, financial models, and priorities in order to meet needs of constituents in a changing environment. It is the choice between innovation and inertia.

Good leaders ask good questions:

  • Why do we do it that way?
  • Is there a different and better way?
  • What should we stop doing?
  • What should we start doing?
  • How do the changes around us impact our priorities?
  • Does our budget reflect our true priorities?
  • If we were organizing today, how would we do it?
  • Do we need to organize as if we were starting over?
  • How are others addressing problems we address?
  • Can we do more with less staff?
  • Are we clear today on what our mission is?
  • What staff have lost their edge and are living in inertia?
  • What programs need to be killed?
  • Do I have the time to reflect on my organization rather than just doing what we have always done?
Ask yourself the question. Is your organization, church, non-profit living more in the world of inertia or regular innovation? Remember always that the enemy of innovation is inertia.





Monday, August 31, 2020

Reactance: Why giving staff choices matters in creating healthy cultures

 


In interpersonal relationships, reactance is a term that describes the push back that people give when told what they must or must not do. When freedom to choose is restricted in areas that staff feel are unnecessary you get reactance which often comes with cynicism and often a failure to comply. Anger or irritation are often parts of the equation.\

The more freedoms are proscribed, the more reactance occurs. 

"In general, people are convinced that they possess certain freedoms to engage in so-called free behaviors. Yet there are times when they cannot, or at least feel that they cannot, do so. Being persuaded to buy a specific product in the grocery store, being forced to pay tuition fees, being prohibited from using a mobile phone in school, and being instructed to perform work for the boss are all examples of threats to the freedom to act as desired, and this is where reactance comes into play. Reactance is an unpleasant motivational arousal that emerges when people experience a threat to or loss of their free behaviors. It serves as a motivator to restore one’s freedom." https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4675534/

For years I traveled to parts of the world where one does not normally get receipts. So, I would keep a log of expenses and hand in that log for expense reports. The accounting department didn't like that even with my explanation and I was told I had to have receipts for everything. That irritated me (reactance), as I knew it was silly and a waste of my time, but I did as they said and came back with a pile of receipts with foreign languages, usually stamped on tissue paper with some sort of red stamp (that evidently makes it official). I dutifully handed them in with my expense report in a pile. A few days later I received a call that said, "What do we do with this, we cannot read anything." My reply was "I don't know." (Said with a smile on my face). Soon we were back to the old way of doing things.

Good leaders, try not to force people to act in a certain way but give them "agency," the ability to choose to do the right thing, or to choose between options

While some regulations or policies are necessary, there are many policies that are put into place for one reason or another that restrict an individuals freedom that are totally unnecessary. In one organization I led, I asked the staff what policies could be lost and we eliminated two thirds of them. This led to a greater sense of freedom for the staff. Ironically many of these policies were put in place to deal with stupid things staff members had done over the years. Instead of dealing with the staff member, policies were written. A bad idea as it constrained others. 

A best practice when considering a new policy is to ask staff what is needed and what they would recommend. This gives them agency and considerably minimizes reactance. The more participation staff have in areas of policy the less reactance there will be.

Bottom line: Try not to limit the freedom of staff and when it is necessary to do so, get them involved so that you minimize reactance. Freedom of choice raises the level of employee satisfaction where limiting it lowers it.