The Questions Raised by the New Tribes Mission Scandal

The terrible scandal that has erupted around New Tribes Mission (NTM) over systematic abuse in at least one of their mission schools in the seventies and eighties, along with a failed attempt to minimize what happened, protect the guilty and ignore the victims raises an important question for those of us who lead ministries. When things go wrong – and they will – how do we respond? Equally, how do we minimize the chances that something like this could happen in our own organizations?



Minimizing our risk starts with the ethos we develop in our organization. Many organizations have “elephants” that are off limits for discussion – and everyone knows it. We have intentionally sought to develop an open ethos and environment in ReachGlobal where any issue can be put on the table and where there are no lingering elephants in the room. An open ethos that invites dialogue rather than discourages it gives everyone permission to talk about issues that are of concern to them. NTM had a history of the opposite: One could not challenge leaders without it being framed as a spiritual issue of rebellion. There was not an open ethos and the result was that it took decades for a known problem to be brought into the light. One of the questions every leader ought to be asking right now is whether there is an open ethos in their ministry where known problems can be brought into the light easily and without incrimination!


Leaders who seek to cover up sin in order to preserve the reputation of their organization end up doing just the opposite. One of the first jobs of a leader is to provide a safe environment for those who work for them. This includes physical safety where possible – missions is inherently dangerous in many places – but it also implies a promise to staff that if something occurs that should not have that they will always respond in the best interests of those affected and in the best interests of all of their staff.


NTM failed this test miserably. In the attempt to minimize damage to their reputation they responded in ways that put children more at risk and by not acting vigorously and quickly to address the problem caused huge pain to many families and former MKs as evidenced by the stories that are being told. Even now, many former NTM MK’s and personnel are wondering aloud on blogs if there were not other schools where the same abuse took place and whether NTM will address those schools as well. Had NTM addressed the systemic issues quickly, forcefully and thoroughly in the beginning, they would have protected their future staff and spared the organization the agony they are currently experiencing. What they did instead is to put their own people at risk for the sake of their mission and reputation – a moral “exchange” that was unconscionable.


Protecting your staff and acting with integrity requires that leaders confront serious problems directly, with no attempt to hide or cover up the facts, because they know that in doing the right thing they serve their people best and protect the reputation of God. The question is not whether bad things will happen in Christian organizations – we live in a fallen world. The question is whether leaders will act with moral integrity and courage when it does for the sake of their people and God’s reputation regardless of the fallout in the short term. Ironically, short term losses in reputation actually make for long term gains in reputation as staff and others see that leaders can be trusted to do the right thing even when it is hard. Regardless, real leaders confront known issues quickly and vigorously knowing that doing the right thing is always the right thing, no matter what the fallout.


Those who serve on ministry boards have huge responsibility to ensure that they are alerted to potential issues – it should be one of their policies and that such issues are thoroughly explored and responded to quickly. The NTM situation would be a great discussion for many ministry boards. Are they prepared to respond to bad news with wise and decisive action? They need to ask the question, if this happened to us, how would we respond? Don’t pretend that it will never happen to you. It might. The question is whether you are ready to respond in ways different than NTM did?


There is a final question to be raised. The world believes that the end justifies the means. Christians believe that the means must be as righteous as the ends. NTM by its actions and words sent a strong message that they were willing to compromise the safety of their MK’s for the cause of the Gospel. That was an immoral exchange which permanently scarred many MK’s and their families for life. In some cases it also inoculated them against the Gospel itself. The ends never justify the means no matter how noble the cause of our ministry.


It is easy to throw stones and that is not my intention although I am sad, angry and believe that NTM utterly failed in its care for its staff, the ethos they developed and the response they exhibited. But my real question is whether we as ministry leaders and organizations can learn something from their leadership failure and ensure that we have done all that we can to develop healthy ministry environments where serious issues cannot be swept under the rug, where the care and safety of our staff is a high priority and where our ends never justify our means. That to me is the relevant response to this sordid affair.

New Tribes Mission faces the consequences of its past

I have just completed the reading of one of the most shameful, shocking and disturbing reports for a Christian organization. It is the GRACE report (Godly Response to Abuse in the Christian Environment) to New Tribes Mission “for the investigatory review of child abuse at New Tribes Fanda missionary school” in Senegal. The systematic abuse took place in the 80’s and 90’s against Missionary Kids (MK’s) while at this school.”



The introduction to the report states that “In the 1980’s and the 1990’s, New Tribes Mission (NTM) operated a boarding school in the village of Fanda, in the country of Senegal. The children of missionaries were housed at this school, sometimes over the strong objections of their parents. The workers NTM placed in charge of these children were often cruel and many of the boys and girls placed there endured sexual, physical, emotional, and spiritual abuse. Much of this behavior was criminal.”


As if this abuse were not enough, NTM systematically ignored the issue even when they were alerted to the abuse taking place. The field council in Senegal kept abusive personnel in the school even after complaints from children and parents. They downplayed allegations and did not alert the executive leadership in the United States. When the executive leadership in the US was made aware they did not alert authorities, allowed abusers to remain in NTM and hushed up serious (criminal) behavior they were made aware of. The GRACE report suggests that NTM placed the evangelization of the unsaved above the safety, protection and best interests of MKs. In some cases years went by before NTM was willing to even address the concerns of parents to say nothing of the abused children.


The cost to these MK’s of NTM in Senegal has been immense. While some have continued in their faith, others will have nothing to do with Christianity as much of the abuse was perpetuated in the name of Christ like the abuse by priests in the Catholic Church. Many are deeply bitter at NTM for the hypocrisy of ignoring the sin in their own organization. Like all those who have been victims of sexual, emotional or physical abuse, all of these kids (now adults) live with scars that will never be completely healed. As the report says, three generations have been deeply wounded and scarred by this abuse.


What contributed to a culture where such abuse could continue unfettered and for such a long period of time? The report suggests that NTM has had a culture of authority among its leaders that does not allow for disagreement. Disagreement was seen as rebellion and sinful and leaders led by authoritarian and coercive means. Field council leaders in Senegal had nearly complete authority over all aspects of their missionaries lives – with little recourse unless one simply resigned and even then, this was seen as a rebellious spirit against leaders. Even now, NTM leadership seems to believe this is a problem and is seeking to change their often legalistic, non-grace filled culture according to the report. They are also seeking to determine whether there were other places where such abuse took place.


It is also clear that NTM did not screen applicants for their mission with any degree of care. In addition, even knowing that they had pedophiles amongst them they did not discipline them, expose them or remove them. In one case a female missionary wife had an affair with a student at the school. The situation was hushed up, she was transferred to another assignment and the victim’s family was let go from the mission. Such a gross violation of trust can hardly be imagined! Only now – years later with the publishing of this report is it recommended that she be fired. Missions who do not properly and carefully screen applicants are on a course for trouble!

Too many missions in their drive to evangelize the world take almost all who come their way without regard to their spiritual, emotional, relational and skill health. This was certainly true of NTM as evidenced by those who perpetuated these egregious acts as well as the leaders who chose to minimize, ignore or even protect the abusers. Even at the highest levels of the organization there was not the health among leaders to choose the right course of action. The evangelization of the world took precedence over the care and health (spiritual, emotional and relational) of their own personnel.

What forced the issue for NTM? Why did they come forward now? Not, it seems, only their desire to bring sin to light within their organization (I hope their desire is authentic). There was the pressure put on them by their own abused MKs through their blog ( New Tribes Mission Abuse ), along with public pressure as the story has emerged over the last years. Even then, NTM’s response was too little, poorly managed, and fell far short of the independent investigation that finally took place by GRACE with its strong recommendations. This has left the affected victims and their families with serious questions as to whether the response today is genuine or is simply a reflection of self – interest. In the short run it is indeed hard to tell. The long run repentance, treatment of victims and changes in its ethos and culture will tell the real story.


Choosing to confront sin is a tough thing. But choosing to ignore it says everything about the character of an organization and its leaders.

This situation bothers me deeply on many counts. I am an MK and am aware of other situations like this that have destroyed the lives of MKs. I am a leader of a mission organization and know the trust that is placed in our leadership by supporters, staff and churches. I am a father and soon to be grandfather who cannot imagine a pain greater than the violation of my children or grandchildren and its devastating long term consequences. And, as a Christian leader I am convinced that we are and ought to be held to a much higher standard than others. No ends (evangelization of the lost) justifies the means (substandard treatment of kids so that the gospel gets out).


I hope and pray that something redemptive will come from this tragic chapter. Humility, repentance and a massive ethos change for NMT and healing for victims and their families. May such a chapter never be repeated in modern day missions.

The full GRACE report is a difficult and sad read. May it also be a cautionary tale for mission organizations. I understand my comments here are unusually to the point. Not more so, however, than the report that NTM solicited from GRACE.

Loving Your Pastor

I am convinced that there are few jobs more challenging than that of pasturing a local church. Too often we take our pastors for granted rather than honoring and loving them well. Having been one and now for many years serving them as a consultant I have some suggestions for how we can bless those who bless us with their ministry.



Pay a living wage – actually, be generous in your compensation. Paul tells Timothy that “The elders who direct the affairs of the church well are worthy of double honor, especially those whose work is preaching and teaching” (1 Timothy 5:17). There are few more sad attitudes than stinginess on the part of congregations toward those who serve them. Generosity is not only biblical but it sends a strong message of love.


Be generous with time off and respect days off. I grew up as the son of a missionary doctor. I know what it is to have a father who was always on call, day, night, birthday parties and even days that were supposed to be off. Then in the pastorate I experienced the difficulty of getting enough rest and like my dad, always being on call. I would literally get out of town on my day off so that I could get adequate rest. Wise congregations are generous with vacation (at least a month) and respect days off so that their pastoral staff can recharge. The rest of us get days off each week – our pastors need to as well. It is called the Sabbath rest which for pastors does not happen on Sundays.


In addition to time off, be generous with study weeks where your pastor does not need to preach so that he can study, read, think and prepare for future messages. A week out of the pulpit is not a vacation week – trust me. It simply gives time to catch up on all the things that get pushed aside by the weekly responsibility of preaching.


Give your pastor the benefit of the doubt when issues come up where he comes under criticism. When I had a church with three hundred and fifty congregants I had three hundred and fifty individuals who all had an opinion about what I should do and how I should do it. Pastors cannot please everyone and meet everyone’s expectations. In addition we often hold them to expectations that we don’t even hold ourselves to. They are human, we are human and they and we will disappoint, fail, get into relational scraps and sometimes do dumb things. I certainly did.


Related to this – be circumspect about criticism and generous with praise. It is easy to criticize and healthy leaders are open to the opinions of others without taking it too personally. But, there is a whole lot said to pastors that is not helpful, constructive or encouraging and far too little thanks and appreciation. Words have great power to build up or destroy. Loving congregations are gracious with their words rather than destructive.


Surprise them with love. Want to keep you pastor? Love him and his family. Surprise them with a gift card, send them away on an all expenses paid weekend, help them with special needs they have. Pastors give – a lot. Shower them with love.


Give them a generous book allowance. Pastors by nature and by work are readers. They needs books and actually read them. Many leaders don’t understand that books are the tools of pastors. You may need to skimp on some budget items but don’t skimp on giving your pastor the tools he needs to serve you well Sunday after Sunday. In addition, because pastors are learners and because we all have high expectations of them, make funds available for ongoing learning so that they continue to grow. The more they grow, the more you grow. Your ongoing investment in them in an ongoing investment in your church.


Finally, make a sabbatical available to your pastor every five years. Give them three months to learn, grow, read, think and plan for the next run. It will come back to you in spades.

A personal code of ethics

Have you ever considered a personal code of ethics? Defining those commitments that you are committed to live by? None of us live perfectly but God continually calls us to a higher standard – one that reflects His holiness, righteousness and character. Since I am a ministry leader, my code of ethics reflect my calling. Having a defined code of ethics that we come back to regularly gives us road markers that keep us in the right lane and paid attention to, keeps us from losing our credibility, influence and even our ministries.



I WILL LIVE WITH TRUTHFULNESS AND HONESTY


When truthfulness and honesty are compromised, everything is compromised because every one of the ethical commitments that follow mean nothing if we are willing to be untruthful with others, with ourselves or with God. The lie was at the heart of the Adam and Eve and has been at the heart of sin ever since. For ministry leaders this includes not inflating ministry results, and always attributing sources when preaching and teaching. It is a life of transparent honesty in all areas.


I WILL TREAT ALL PEOPLE WITH DIGNITY AND HONOR


How we treat people: those we like and those we dislike, those like us and those unlike us, those who agree with us and those who don’t is an ethical issue. Jesus treated all people with dignity and honor with the exception of the hypocrites with whom he simply told the truth about their condition. For ministry leaders this is a major ethical commitment because our work is all about people – some who will like us and some not. The ethics of the world do not require us to treat all people with dignity and honor: the ethics of the Kingdom do.


I WILL LIVE WITH FINANCIAL INTEGRITY


This means that I will live within my means, I will model generosity toward God and others and I will be scrupulous in using ministry dollars and account for those ministry dollars used. When financial integrity starts to slip, that dishonesty has a ripple effect on other areas of life and an entitlement mentality takes the place of financial integrity. As a ministry leader I reject any entitlement mentality and live with gracious thanks for what God gives whatever that may me.


I WILL LIVE WITH MORAL INTEGRITY


Sexual purity goes to the heart of men and women made in the image of God and temples of the Holy Spirit. There is no room for ethical compromise here as it has devastating effects on our person, relationships and relationship with God. This means that I will be faithful to my spouse, will guard my relationships with the opposite sex, guard my thought life and intentionally avoid moral impurity of the heart, mind or actions.


I WILL BE A PEACEMAKER AND RECONCILER


Our world is filled with broken and unreconciled relationships. Jesus came to bring reconciliation between people and Himself and between brothers and sisters. The ethics of the Kingdom require that to the extent that it depends on us that we will live at peace with all men and be proactive in seeking that peace. This means that we will do all we can to keep short accounts, seek to understand others and live in peace rather than conflict with others.


I WILL ALWAYS LIVE WITH ACCOUNTABILITY TO OTHERS


All of our ethical commitments depend on honest and deep relationships with others where others have the ability to speak into our lives, challenge us, tell us truth when we need to hear it and help keep us faithful to our God and our calling. In the Kingdom we live in community not autonomously. Autonomy is at the root of ethical slippage.


I WILL NEVER HURT THE BRIDE


The church is the bride of Christ – His prized and beloved possession for which He gave His life. I will everything I can to build His church and never to hurt it. This means that even when I believe I have been mistreated by God’s people that I will do nothing that has the potential to hurt the congregation or congregations I serve.


I WILL CHOOSE A POSTURE OF HUMILITY RATHER THAN PRIDE


Humility is highly esteemed by God while pride is antithetical to life in His Kingdom. Humility means that I understand how God has gifted and wired me and wants to use me coupled with an understanding that in all other areas I need others. A life of humility is one where I submit to both God and others, work together rather than alone and value the contribution of others.


I WILL PUT GOD FIRST IN MY LIFE


All people have an ethical framework. My conviction is that the best ethics are the ethics of a holy and righteous God. Therefore I will seek to stay close to Christ and allow Him to transform my heart by grace, my thinking into His thinking so that His priorities become my priorities and my relationships reflect His relationship with me. I understand that my ethical understanding grows and becomes more complete as I become closer to the source of ethical conduct.

Don't waste your life in meetings

Think about all the meetings you attend in the course of a week – a month – a year. Then consider this fact: It is estimated that half of all meeting time in the United States whether business or ministry is wasted time! Henry Ford once said that the problem with wasted time is that there is no waste left over on the factory floor that can be visibly seen. And time is the one commodity that none of us can get back so if indeed half of all meeting time is waste, I want to reclaim that time for more important things. Many of us have read the book “Death by Meeting” and we instinctively understand the title. That says it all.



Meeting productivity can be seen as a function of three key elements: How we behave in meetings; having a tight agenda with specified outcomes along with a good facilitator; and ensuring that there is timely execution on action items.


Meeting Behaviors
All of us have been guilty at one time or another of “checking out” of meetings. We check out because there is not a tight agenda – wandering meetings are boring – and because we know that there probably will not be timely execution on action items anyway. That is why all three elements need to be addressed together.

Here is a set of meeting behaviors that I observed in a recent organization I visited. It says a lot about how they view meetings:

 We engage in robust dialogue. This means that we can discuss any issue without personal attack or hidden agenda.
 Our meetings start and end on time.
 Team members are responsible to attend as scheduled.
 One person speaks at a time, while others actively listen.
 Everyone actively participates.
 All ideas are encouraged and considered.
 The Meeting COMPASS (TM) has been completed and is followed.
 We leave the room as we found it.
 Action items are clearly defined and completed as assigned.
 Cell phones and pagers are turned off and only used during breaks or when meeting is over.


This organization obviously has raised the bar on how they do meetings!


Meeting format
Notice that one of their commitments is to use Meeting COMPASS which is a way to format meetings for maximum effectiveness. Basically the meeting compass (a proprietary tool) ensures that before a meeting is held, the purpose is clear, the outcomes are specified, the agenda is set and necessary preparation is done. With that kind of a roadmap (anyone can do this), and a facilitator, the meeting is kept on track, the agenda is followed, people are prepared and outcomes are clear.

The facilitator then records all action items and decisions made. Action items include the action, the person responsible and the date the action must be completed. These are put into an excel spread sheet


Execution
This brings me to the third issue – timely execution. The first thing that happens at the next meeting is a review of action items from the previous meeting. Using the excel spread sheet listing those action items, each item gets a color: Red (action was not completed – ouch), yellow (action was not fully completed – hmm) or Green (action was completed – great). It only takes a few meetings for folks to get a Red or Yellow to figure out that you are committed to execution rather than just talk.


We are working to up the level of meeting excellence in our own organization and are learning from others who do it better. How are you doing in your meetings? I for one don’t want to waste time in unproductive meetings.

Leader Standard Work

All leaders have a set of responsibilities that only they can fulfill. If those responsibilities are not carried out by them because of the press of activities, expectations or simply because they have not prioritized well, the organization or team we lead will suffer.



Think for a moment about the regular commitments you have on an ongoing basis. Those commitments are Leader Standard Work. Then think about the activities that are critical to you as a leader to ensure that the team or organization you lead is led well and stays on track. These are also Leader Standard Work. If all of these critical activities are not placed into your calendar ahead of time they often get lost in the shuffle of activity.


Leader Standard Work encompasses the activities that every good leader must fulfill and because they are the most important activities they get put on the calendar first and are rarely changed. This would include, key meetings that occur at the same time each month, preparation for those meetings (they will only be as good as the preparation) monthly check ins with direct reports, built in think and evaluation time, evaluation of results and so on. For pastors it would also include preparation time for messages.


Can you identify your Leader Standard Work? The truth is that many leaders have never thought about it in this way. Being able to articulate the key activities that you must be involved in ensures a higher level of leadership excellence and execution than if one cannot.


Healthy leaders always schedule those things that are most important first and then fill in their schedules around those first priorities. My calendar in Microsoft Outlook is actually color coded to reflect my Leader Standard Work which seldom changes, and then the various other activities so that I can visually see how and where I am spending my time. Because my Leader Standard Work is scheduled out at least a year in advance, I have the framework around which to schedule other activities and ensure that those things that are most critical for me as a leader are not neglected.

Having identified what I must do on an ongoing basis and getting it on the calendar first gives a rhythm and framework to my leadership role that is freeing. I don't have to wonder what is critical - I know - and it is already on my calendar.

Perhaps the largest impediment for many leaders is the level of discipline this requires. One of the realities of leadership is that the most effective leaders are the most disciplined leaders - around those things that are most important. The key to growing our leadership effectiveness is becoming more focused and more disciplined. There is actually a freedom that comes with that discipline, however, because we end up with more margin and we know that we are paying attention to those things that are most important.


These responsibilities can be supplemented by an Execution Journal built off of a spreadsheet that list all of the tasks and projects we are responsible for along with the date they are due. Every time I make a commitment I place that commitment in my execution journal and color code it so that I know its priority. Each day I look at the execution journal so that commitments I have made don’t fall between the cracks or fail to be finished on time. When leaders don’t keep their commitments, others will not either.


A key to keeping our commitments is understanding that every time we agree to do something, we must build time into our calendar to fulfill that obligation. If there is not realistic time in the calendar we should either not agree to the project or modify the date by which we promise it will be done.


Understanding your Leader Standard Work and ensuring that it gets on the calendar provides the architecture of how you spend your time. The important things get on the calendar first – always – and then other activities are added around the important. Can you identify your Leader Standard Work and does your calendar reflect that work?

What is in the way of your growth?

Think about the excitement that new believers have when they come to Christ and experience His presence for the first time. And, the amazing life changes that can come in a very short time. Watching those changes in our own lives or in the lives of others again reminds us of the power of the Holy Spirit and He does His thing in bringing transformation.

But that is not the whole story because we also know that for many people - perhaps for us at times, periods come when that growth slows or stalls out. It is as if they have hit a plateau and simply cease to go deeper with God.

What causes this stall in spiritual transformation? I believe that it often has to do with things in our lives that get in the way of God and prevent further growth. Until those areas that are in the way we are not likely to see the growth that we once did.

Paul's letter to the Ephesians bears this out. In that Epistle, he lists a long list of "put offs" - behaviors that are incompatible with our new life in Christ. These put offs include falsehood, anger, stealing, unwholesome talk, grieving the Holy Spirit, bitterness, rage, anger, brawling, slander, malice, sexual immorality, any kind of impurity, greed, and foolish talk. He then lists a comparable list of put ons that reflect the new life we have in Christ.

To the extent that we allow closets in our lives where the light of Christ has not penetrated, we prevent Him from entering that space and the less space we give Him the more our growth is stymied. The greater the space we give him the more our growth flourishes.

Here is a truth. All of us have areas where God is talking to us about putting something off so that He can fill more space in our lives. Often they are the very things that wake us up in the middle of the night whether worry, sin, unforgiveness, anger, or any number of issues. What He wants is to give those areas to Him, allowing Him to fill that space and every time we do that we give Him more of ourselves, put off more of ourselves, and experience more of Him. It is removing barriers to growth - and it is a life long process that brings us more and more of Him.

What is in the way of your growth today? An unforgiven relationship? Lack of trust that God can provide for your needs? An area of sin hidden in a locked closet? A lack of thankfulness for God's provision for you? Whatever it is, take Paul's advice, and put it off, so that you can put on those things that are of Christ's character and so that He can fill you with more of Himself. Every time we do that we grow!