HUMILITY
Leadership is not about me but about stewarding a trust on behalf of others and a mission that makes the world a better place,
SERVICE
Leadership is always about service: to those we lead; to those we serve through our organization; and to those that the organization interacts with.
INTEGRITY
Leaders model high standards of integrity and live with accountability as they expect the same from others in the organization.
VISION
The ability to see the future and what could be is the mark of a great leader. Vision always believes there is a better way and a better future.
IMPLEMENTATION
Vision without a strategy is an illusion. Leaders are able to take concrete steps toward their vision on an ongoing basis.
CLARITY
The best leaders are able to articulate the mission of the organization with crystal clarity, build alignment around that clarity and ensure that the main thing is kept the main thing all the time.
RESULTS
Leadership should always have results that are consistent with organizational mission and clarity. Great leaders always keep the missional agenda of the organization front and center and can measure results and progress with precision.
ENCOURAGEMENT
Leaders lift others up and help them see what they can be and the contribution they can make. To be around a good leader is to be challenged to live up to one's potential.
EMPOWERMENT
Leaders give opportunity and authority away all the time. They don't control but empower within boundaries to the level appropriate for staff.
SELF AWARENESS
Leaders are life long students of themselves, how they are wired, who they need around them to be successful and how others perceive them. Good EQ is a priority for leaders.
TEAM
Great leaders lead with and through others. They understand that there is wisdom in diversity of views and practice robust dialogue and cooperation.
RESPECT
Leaders always treat others with respect and dignity regardless of the situation. They set the standard for how individuals are valued in their organization.
RESOLVE
Leaders are undeterred by barriers or problems. They will find a way around, over, under or through any barrier to achieve the mission.
RESILIENCE
Leaders must make choices that make others unhappy. They are not deterred by criticism or personal attacks but display remarkable resilience in the face of opposition.
CONTRARIAN
Leaders understand that conventional wisdom is often conventional and often not wisdom. Thinking like a contrarian helps uncover novel and new solutions to old problems.
LEARNING
Leaders are learners. They ask great and frequent questions, listen carefully and are naturally inquisitive. This posture provides them with unusual insight.
THINKERS
Thinking time is a standard part of a leader's life and schedule. They understand that busyness is not the goal but wise solutions and strategies. Thinking time is a high priority.
SIMPLICITY
Leaders are able to take complex issues and frame them in simple and understandable ways. They know that business is complex, complexity is confusing and their job is to simplify complexity.
REALITY
Leaders are always looking under the shiny hood to see what is really there. They value reality over rose colored glasses. They know that you cannot advance if you don't acknowledge what is actually present.
TRANSFORMATION
The best leaders are transformational in their leadership. They want to see individuals become who they were meant to be, a culture that is healthy and vibrant and an organization that brings transformation to their constituency.
MENTOR/COACH
Developing the current and future leaders of the organization is a high priority and time commitment of good leaders. They want to leave the organization stronger and better when they leave and that is dependent on their coaching and mentoring of others.
CULTURE
Good leaders do not settle for the culture that is but handcraft a culture that will help individuals flourish and ensure that the culture will help the organization reach its mission. They guard the values and commitments of culture rigorously.