Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Thursday, September 22, 2011

Definitions of poverty and wealth in the majority world

When it comes to how we spend money in missions it is critical to ensure that we are not hurting more than we are helping. Some of this comes down to our definitions of what poverty and wealth are and how our definitions skew our view of others. Because the west has so much in the way of financial resources and the majority world so little we tend to think that we need to solve their issues with money. And while money is key to mission efforts, how we spend that money and what we give it for can either help or damage our cause. Many well intentioned mission projects actually do more damage then good.

Take a moment and read this insightful article by Steve Saint on this important topic.



An excellent book on this topic is When Helping Hurts which should be a must read for all mission committees. In addition, I have a blog post titled When Money Hurts Mission Efforts.

Not all that looks like poverty is truly poverty. Sometimes it is our own definitions, not reality. One can be rich in many ways without being wealthy and much of what passes as wealth in the west is truly poverty of life and spirit.

Wednesday, September 21, 2011

Seven questions for every leader

Christian ministries have a special responsibility to live out the convictions they espouse within their own organizations and with their staff and constituents. The actions of leaders speak volumes about the true integrity of their ministry. Here are some questions ministry leaders should ask themselves and one another on a regular basis.

One: is there any stated ministry conviction, value or commitment which we proclaim that is not practiced internally? For instance, many ministries talk about dependence on God in all they do. Is that dependence practiced within the ministry itself in a tangible and significant way? We should not ask of others what we ourselves do not practice.

Two: is our treatment of our staff consistent with how Christian relationships are described in Scripture? This includes fairness, compassion, kindness, patience, consideration, forgiveness, redemptive spirits, a commitment to grow them and help them become all they can be. Does our internal persona with staff match our outward persona with the public or our constituency? How we relate to and treat those who work for us is the test of our relationships.

Three: are we truthful and candid with both our staff and constituents about issues related to the ministry? Truth and honesty is one of the highest values of a holy God. Skirting the truth for spin purposes or withholding truth when it is inconvenient is a violation of God's character. This includes what we communicate to our constituents about the results of our ministries. Falsehoods are lies and do not reflect the character of God.

Fourth: do we handle conflict in our ministries in a God honoring way? Do we invite honest feedback and dialogue even when it challenges us? Do we keep short accounts when relationships have been breached? Do we forgive and extend grace when needed?

Fifth: would our staff describe us as humble, non-defensive, open to and inviting dialogue, teachable and committed to ministry success above our own success? Our staff read us well over time and their answers to these questions may be more accurate than our own. Ministry humility and openness starts with ministry leaders and is caught by staff - if we are modeling them.

Sixth: would our staff describe us as servant leaders committed to their success? Servant leadership does not start with our constituents but with our own staff. We are either deeply committed to helping them succeed or we are not. Ours is either a generous or selfish leadership.

Seventh: are we focused on the mission of the organization or are we distracted by our own agendas? Many leaders become more enamored by their personal agendas then staying focused on the mission of the organization they lead. The temptation is natural as leaders are given many opportunities outside their immediate responsibilities. When those opportunities get in the way of their primary mission, however, they lose leadership capital internally.

This is really about authenticity: being who we say we are with our own staff who know us best and never allowing ourselves to be something different internally than we are to the public. It is having the integrity of living the convictions we espouse.

Tuesday, September 20, 2011

Redemptive responses to problematic staff

In spite of our best efforts to hire well, there are times when a staff member's behavior or interactions with others cause problems on a team. Often it is not a matter of competency but of not being aware of how their words, attitudes or actions negatively impact those around them. Or, they may have a personal ministry agenda that is dear to them but which does not fit with the rest of the team or the overall ministry. Sometimes it is an issue of a wonderful staff member who fit the ministry when the ministry was smaller but as the ministry grew their ability to keep up has lagged and their competency in a small ministry has become a liability in a larger ministry. This is not only an issue for the leader who may be frustrated but it can also become an issue for other members of the team who are also impacted.

Being redemptive wherever we can be is consistent with the character and example of Christ. Healthy ministries will do all they can to resolve the disconnects before they simply fire someone or let them go. A redemptive response can take several routes.

First, honest dialogue with the staff member in question is key. Often in ministries, we are not upfront with issues that are present because we want to be graceful. But in not engaging in honest, candid dialogue the staff member is left with a frustrated leader and team without necessarily knowing how their behavior or work is negatively impacting others. Speaking the truth in love in a dialogue form where there is give and take and the opportunity to clarify gives the staff member valuable information on the issues. This should include bottom line concerns of their supervisor along with behaviors or issues that need to change.

If the issue is one of competency in their present role there should be exploration of other posssible roles that are in "the lane" and "gifting" of the staff member. When staff are in the wrong lane they are frustrated and frustrate others. Often the issue can be resolved by getting them into a lane more in line with God's gifting and their wiring.

Where the issue revolves around EQ (emotional intelligence) it sometimes takes an outside executive coach who can help the staff member understand how their behaviors negatively impact those around them. Lack of EQ is one of the most common causes of problematic behavior and if it can be resolved the issues will dissapear. This means that we are willing to make a financial and time investment to help a staff member get to greater health but that is a far cheaper (and more redemptive) proposition than simply firing them and starting over. I will do all I can to resolve issues with staff before letting them go. But if the issues cannot be resolved I will not prolong the pain for the organization.

Where issues of competency or EQ cannot be resolved, it is clear that a transition needs to be made and even then redemptive thinking asks the question, "How do we make a transition that honors the staff member and the organization?" Of course, that requires the active cooperation of the staff member to transition well and in ways that do not do harm to the ministry. I have always believed that how we leave a ministry is the real test of our character. If we honor it on the way out, God will bless. If we try to hurt it because of our anger, God will not. As a leader I cannot control the response of the staff member but I can seek a redemptive and smooth transition.

Any time we can bring health to an unhealthy staff situation we have a win. When we cannot, the win is transition. But in all cases we seek to do it as redemptively as possible.

Monday, September 19, 2011

Free Download available for Leading From the Sandbox: How to develop, Empower and Release High Impact Ministry Teams


I am pleased that Leading From the Sandbox is currently being offered as a free Kindle download for a limited period of time. The Mission Exchange named this book its Leadership Book of the Year in 2010.

Written out of a passion to help ministry teams, this book is a paradigm that brings clarity to what your organization is about, and what you must focus on as a leader or a team member to be successful. Leading From the Sandbox can revolutionize your leadership and teams through the clarity and alignment it creates.

The book will help you bring clarity to your ministry, understand what good leadership looks like, how to build healthy, effective, united, and missional teams. How to grow your staff and deal with staff who are not productive. It is designed for a staff to read together and develop a common lanuage that can help them go to the next level.

A friendship lost

I lost a friend on Friday of 23 years. Few people have prayed for me more often over the past two decades than my friend Naomi. When I heard of her home going I immediately felt the hole of a deep friendship gone and a prayer partner who has prayed for me every day as I traveled over two million miles to fifty plus countries, faithfully following my daily schedule.

What was remarkable about this friendship is that I met Naomi when I was 32 and she was 80. She was single as she had been all her life. Yes, she celebrated her 103rd birthday days before she died. For years we met for breakfast twice a month until my travel schedule slowed us down to a monthly visit. We talked God, theology, world events, and for years Naomi devoured the best of my books until her eyes made reading too difficult. Her one fear was that all of her friends would desert her as she aged. I promised I never would and kept that promise.

I was not the only one she prayed for. She had a long list of friends, family and missionaries who have lost a prayer warrior. At ninety I gave her an email machine so she could keep up with all those friends and thousands of emails came and went over a decade until her fingers would no longer cooperate. I know those hands well because she love to just sit and hold my hands in hers as her world became smaller with the loss of mobility and her confinement to a wheelchair. When she wondered why the Lord kept her alive so long I would remind her of how many people she prayed for and was a dear friend too.


To my boys, she was grandma Naomi - an adopted grandma who they have known virtually all their lives. To the end their pictures were a part of her now small world in a nursing home. I don't think they ever really noticed her age until we saw her as a family last Christmas and she was in a wheel chair. Even then it was as if the years peeled back and life was like it always was at Christmas when the family would visit her apartment for an evening of cookies and games.


Friendships are precious. Prayer partners are priceless. Never take them for granted. I will be forever blessed and enriched by this unlikely friendship that lasted for so many years.

Sunday, September 18, 2011

The elephants in the room

On a recent consult with leaders from a local church one of the common refrains was that there were a lot of elephants in the room. Elephants are those issues that everyone knows are present but nobody feels free to name. It is also an indication that there is not enough safety or trust in the group to put the elephant (an unresolved but significant issue) on the table.

Every organization has issues that are problematic. The problem with elephants is that they are issues that cannot be discussed without repercussions from some corner. In other words, the presence of elephants is indicative of a culture that both avoids conflict (we don't want to talk about it) and which lacks the necessary trust to have a discussion around an issue without threat of personal repercussions. Elephants then, by definition, because they cannot be named and discussed are indicators of a dysfunctional group or team.

We discussed the result of conflict avoidance in a recent post - sick churches, both because unresolved conflict does not go away but because the inability to deal with conflict indicates leaders who do not have have the courage to lead. Unattended issues fester and become tumors that hurt the body.

What groups do not understand about elephants, however, is that they are really opportunities to become a better organization or team. Dealt with, they are not negatives but opportunities to deal with an issue that has gone untreated and which if solved will better the team and organization. In other words, wherever you uncover an elephant you uncover an opportunity to get better, become healthier and build greater trust.

One of the elephants for this group was that while they "wanted to grow" they didn't want their church "family" to change so they actually resisted allowing new people into the family dynamics or relationships of the church. Thus, like many churches they were plateaued and actually in decline. Nobody wanted to talk about the dynamic that held them hostage because it was uncomfortable and involved something they had to own. But once on the table for discussion they had an opportunity to face their own dysfunction and think about changes they needed to make so that new people coming in would want to stay. Their significant problem was actually a huge opportunity if faced and handled well.

The reluctance to name elephants or issues is that we know someone will be offended. In our organization we talk about robust dialogue where any issue can be put on the table with the exception of personal attacks or hidden agendas. We can be honest but we cannot get personal. The issue is the issue, it is not a person. We also work very hard to create safe environments where we can discuss issues without people feeling unsafe.

It is a matter of perspective. Elephants are problems but problems, rather than being negative are actually opportunities to grow and get better. I am always interested in finding ways to grow and get better as an organization so I welcome the uncovering of problems or elephants or any issue that if resolved in a positive way makes us a better, healthier, more effective organization.

The key is to create a safe environment where we can put the issues on the table and keep them as issues that we all have a stake in resolving with the commitment that there will never be recrimination for naming them. This obviously requires a senior leader and other leaders who are not defensive but who model and invite transparency and open dialogue. After all it is not about us but about the mission that Jesus has given us.

Friday, September 16, 2011

Inside out: Why our personal issues impact others

We often do not pay close enough attention to our inner lives - those things that wake us up in the night, anger we harbor over issues or people, anxieties that cause a slow grade burn in our stomach, worries or unresolved issues or besetting sin. We figure these are just our issues but the truth is that they become other peoples issues as well because Jesus said that what is in our hearts (and minds) is what spills over to others from our lives (Matthew 7:15-23).

I put it this way. We live inside out. What resides inside us inevitably spills over to others whether we are aware of it or not. On the negative side, it can exhibit itself in irritability, shortness, lack of compassion or understanding or even anger which has nothing to do with those who are on the receiving end but has everything to do with issues we are struggling with. I think of the difficulty I imposed on my wife and kids during a time of depression. They took the brunt of my issues. I was living inside out even though I didn't want to or intend to. Dishealth inside - as it spills out can create missunderstandings, the break up of friendships, treating others poorly and it's ripples can be large and unhealthy. This is why people with significant dysfunctions cause chaos and dysfunctions in relationships and friendships.

On the positive side, when we are healthy, at peace with ourselves, our situation and with others, that peace spills out in kindness, compassion, graciousness, patience and in all kinds of ways that reflect the fruit of the Spirit. What is inside will spill over because we live inside out. The healther we are personally the healthier our impact on those around us. That health encourages health in others as well. It's ripples are large and many. Think of how the righeousness and health of Jesus rippled on those around Him and how it not only attracted others to Him but to desire what He had. Inner health lived inside out is powerful, wonderful and magnetic.

Because we live inside out we need to first be aware of the unresolved issues in our own lives (we all have them) and then do all we can to resolve them in a healthy manner. Unresolved issues cause issues for others.

We also need to be aware of how our inner issues manifest themselves to others while we are working through them. They do: And the more aware we are of them the better we can work to ensure that they do not negatively impact others.

Third, when we are dealing with something particularly difficult it is often helpful to disclose those challenges to others so that they can support, and pray for us as well as understand when we are short, unkind or irritable. People around us will give us grace if they understand some of the pressures we are dealing with.

Remember, we live inside out, whether we know it or not. For those of use who live in the leadership arena the stakes regarding our inner health are even higher because our inner lives ripple on that many more people.