Leaders must lead from the front in these areas

For all the talk about leadership today, staff members don’t listen as much as they watch – and consciously or unconsciously follow the example of their leader. The rhetoric of leaders only matters when the words and the practices of leaders are in alignment. If not in alignment, it will be the practices that are most often followed.

There are some areas, therefore, where leaders must lead from the front. Leading from the front is not about what we say but what we practice in some key areas of our lives. It is these practices which give our leadership moral integrity with our staff. And without this moral integrity, we will not have the influence we need to lead in ministry, no matter how gifted we are.

Here are some questions that healthy leaders ask themselves on a regular basis. And where they catch themselves slipping they deal with it – their leadership depends on it.

Am I living with personal integrity?

Personal integrity is present when my beliefs match my practice – when my theology matches my lifestyle. As Paul told Timothy, “watch your life and your doctrine closely.” This matters in both our private and public lives because lack of alignment will eventually show itself in our character – even if we have tried to keep it hidden.

Personal emotional health is directly connected to the alignment of our stated beliefs and our personal practices. We are only whole as leaders when our beliefs match our practices. It matters.

Do I keep my word?

Words matter. They are powerful indicators of our character because they either point toward character or away from character depending on our propensity to keep our word or not. Promises not kept are deadly for moral integrity. As Jesus said, “Let your yes be yes and your no be no.” It is better to say nothing than to promise something one does not intend to follow through on.

A key component in keeping our word is that of being clear about what we believe and what we intend to do. When a leader, in the desire to be popular is not honest about her or his intentions, they are not being honest and will inevitably be seen as not having kept their word.

Do I model healthy relationships?

Few things get in the way of healthy ministry more than unhealthy relationships: ongoing unresolved conflict; treating people with disrespect; lack of fairness; using people for our purposes or lack of empathy.

Staff members are acutely aware of whether their leader treats people well or not – regardless of whether they are above them, at their level or below them in the organizational chart. Few things will erode moral authority more than poor treatment of people and conversely few things will develop loyalty and respect as healthy relationships.

Do I keep organizational commitments and live the mission?

Every organization has a set of commitments, values or practices that it expects its staff to keep along with a mission that it is living out. One of the reasons that values, guiding principles or expected practices are not lived out is when staff do not see their leaders living them out.

For instance, a pastor might be adamant that his staff be loyal to him and support him but they know that he is not loyal to his board or support them. The lack of alignment between expectations and practice on the part of the leader undermine his moral authority with his staff. Staff will only take organizational expectations seriously when they see that their leader never compromises them themselves.

Am I open?

Leaders who are approachable and open, even when staff may disagree with them model an undefensive spirit that is a key component to a healthy organization. All too often, however, leaders feel that disagreement equals disloyalty (in fact, staff members who are willing to tell you the truth as they see it are actually the most loyal – if they have the best interests of you and the organization in mind). Lack of openness creates a climate of intimidation and fear within an organization where staff members know they cannot be honest.

Healthy leaders display an attitude of “nothing to prove, nothing to lose,” and are open to different ideas, constructive criticism and robust dialogue.

These five questions, asked of ourselves regularly, can ensure that we lead with the moral authority needed for long term success in a healthy environment. What we model as leaders is more important than what we espouse because when there is a conflict between the two, what we model is what our staff will believe.

Understanding what truly motivates us in ministry

For those of us who lead others in ministry, understanding what motivates us and drives us is a complicated but important question. There are many possible answers to even ministry motivation. They can include joining God in His work, our own ego, recognition, the applause of others, fulfilling someone else's motivations, personal ambition, or just wanting to be successful. On any given day or period in our lives, the answer could be different. 

Every leader is building something. That is the nature of leadership. Who we are building for is a far trickier question. Here is the issue that should give us pause. The pull of our lower nature is strong and when we are not highly sensitive both to the call of God on our lives and are not intentionally staying in close fellowship with Him, our inner motivations gravitate toward us and our own fulfillment rather than keeping Him and His call preeminent in our leadership. In other words, it is very easy for us to be meeting our own needs in our Spiritual leadership rather than leading on His behalf. It is a subtle but massive shift in motivation.

Why does it matter? Because we lead people toward the individual we lead for. If we are truly motivated by God's call and mission we will lead people on behalf of and toward Him! If we are actually motivated by our own ambition and a personal mission we will lead people on behalf of and toward us. Thus the motivations of our hearts have very real consequences for those who we lead. It is a subtle but it is real!

How do we know what really motivates us? It takes a great deal of introspection, thought, personal evaluation and being aware of our own drives and needs as they intersect with God's call on our lives. Ultimately the closer we stay to Jesus, the more sensitive we will be to Him. When we become distracted from Jesus (even by ministry) we become less sensitive to His call and are easily diverted by our own "shadow mission." It is possible to start our leadership with high sensitivity to leading on His behalf but over time to allow it to become about us rather than Him. 

Never take your motivations for granted. We are all building something and motivated by something. Knowing who we are actually building for and whose motivations we are fulfilling is vitally important. We don't want to get to the end and realize we were chasing the wrong thing. Our hearts are deceitful and we are easily deceived unless we are constantly being transformed by Jesus.

The real test of the depth of our faith

Here is an interesting question to ponder. What is the real test of the depth of our faith? One could answer the number of years we have walked with Christ. Or, the depth of our theology. Perhaps the ministries we have been involved in. Our work for Jesus.

I don't think it is any of those and I don't think it is dependent on how long we have been Christ followers.

The real test of the depth of our faith is when we face a situation or adversity where all of our own resources have been exhausted and we choose to trust God for the outcome no matter what it is. That is the point at which our true depth is tested and revealed. Not in the good times but in the very tough times.

It is in those times when we must grapple with the question of whether God is sovereign over our lives and if yes, if He is also good, no matter what the outcome. It is in those times when we must choose His hope over our despair and trust over disillusionment or bitterness. I have watched young believers respond with amazing faith and old believers with bitterness toward God. When adversity comes, the true depth of our faith is revealed - without exception.

In an ancient day, when calamity was about to come on the people of Judah, God's man Habakkuk said this:

"Though the fig tree does not bud
and there are no grapes on the vines,
though the olive crop fails
and the fields produce no food, 
though there are no sheep in the pen
and no cattle in the stalls, 
yet I will rejoice in the Lord,
I will be joyful in God my Savior.
The Sovereign Lord is my strength;
he makes my feet like the feet of a deer,
he enables me to tread on the heights"
Habakkuk 3:17-19

Habakkuk passed the test. Will we and do we? Life is very complicated and inevitably we come to those junctures and seasons where we have exhausted our own resources. Then life becomes amazingly simple: do we trust Him with the simple Child like faith that Jesus spoke of - and in the end - that is the deepest faith.

Heart or head leadership

I encounter three kinds of leaders. Those who lead from their heart, those who lead from their head and those who lead from both. Let me explain.

Heart leaders have very tender hearts and because of it everyone loves them. They are like chaplains to their staff and they don't want anyone to be unhappy. When someone is, they want to solve it. 

There is, however, a significant downside to those who lead only from their heart. First, their "chaplaincy" role can get in the way of their leadership and supervisory role. Second, in their desire to make everyone happy they easily agree to things that are not in the best interests of the organization as a whole and may in fact be unfair to others in the organization (when preference is given). Third, they find it hard to make tough choices that impact people because their strongest bent is not to cause anyone unhappiness. And fourth, they often ignore issues that require confrontation since they are deeply conflict adverse. 

The irony is that over time, a leader who leads primarily from their heart creates a dysfunctional organization rather than the healthy one they think they are creating because of their sensitive heart. 

Then there is the leader who leads only from his/her head. They are all facts, policies, figures, and bottom line. Often they will make decisions that may be right but in ways that hurt people. There is no margin for compassion or flexibility on issues that they could be flexible on. The downside is evident. There is not a spirit of empathy or compassion, individual needs are not addressed even when they could be and process is not a high priority so that even good decisions are carried out in a way that disempower people. This style of leadership can be as dysfunctional as the first style, just for opposite reasons.

There is a third option that is far healthier than these two and that is to lead from both our hearts and our head. Here we are committed to always doing the right thing (not meaning the easy thing) but in a way that honors people and takes their concerns into account. In this leadership style we take people's issues into account but at the same time do not do for one what we would be unwilling to do for another and do not show favoritism! Nor do we ignore personnel or work issues because we don't want to make others feel bad. That is simply leadership default and while it may feel fair it is really unfair to everyone else in the organization.

Heart/Head leadership makes these commitments:

• I will always take into account the legitimate concerns of my staff
• I will be flexible to meet their needs without showing favoritism or extending to one what I would not extend to another all things being equal
• I will make decisions that are best for the organization as a whole but be deeply sensitive to how those decisions impact people and are carried out
• I will foster a caring, collegial workplace where people genuinely matter and where we are committed to accomplishing the mission God has given us
• I will do all I can to honor staff in the accomplishment of our mission, even when changes need to be made

Since all of us are wired toward either heart or head leadership, having people around us who can balance out our bent is helpful and important. Both matter!

Choosing the right leaders in your church: You get what you choose!

This is the time of the year that many congregations choose leaders for their congregation. Whether it is called the Leadership Board, Church Council, Deacons or by some other name the quality of those you choose will in large part determine the health of your church and ministry in the years to come. 

This is not an area to take lightly or to compromise. Churches get what they deserve when it comes to choosing leaders - for better or for worse. In fact it takes only one bad choice to poison a whole board - or to keep the board tied up in trying to deal with the individual rather than on missional issues.

I believe that he New Testament spells out six core responsibilities of leaders for the church and these responsibilities have a significant bearing on who we choose to lead. If they are not qualified to do these things you need to think again. 

The six responsibilities of church leaders are:

1. To keep the spiritual temperature high
2. To ensure the congregation is well taught
3. To ensure that the congregation is protected from heresy, division and ongoing serious and unrepentant sin
4. To ensure the congregation is cared for
5. To ensure that people are developed, empowered and released in meaningful ministry (inside and outside of the church)
6. To ensure that the congregation is led well in missional ministry

If those are the six key responsibilities of church leaders what are the personal profile of a good church leader. If we look at the New Testament for its explicit and implicit statements on the matter we see 13 non-negotiable characteristics of a good church leader.

1. They exhibit a Godly Character and lifestyle
2. They have a deep passion for Jesus
3. They exhibit personal humility
4. They love people
5. They are life long learners
6. They agree with God's leadership assignment for church leaders
7. They are able or willing to grapple with the future
8. They are team focused
9. They are a willing leader
10. They have positive influence on others
11. They are purveyors of hope
12. They have a action bias
13. They have good Emotional Intelligence

In case you wonder where #13 comes from in the New Testament - it is implied as you cannot fulfill many of the other characteristics without good Emotional Intelligence.

Remember, it takes only one bad apple on a board to destroy a board's effectiveness. Every board should have a job description including qualifications and a board covenant that spells out how the board operates. The health of the board will be directly reflected in the health of the church. Be clear about what you want in board members and focus a great deal of attention on building a healthy board team.

See these articles as well:

Operate without a board covenant at your risk

Signs of a dysfunctional church board

Rethinking leadership selection for the church

Cutting through the fog of what good leadership looks like!

For those of us who lead, there are constant voices telling us how to do it, what good leaders look like, the secrets to leadership success and the din can be loud. Even disheartening! We know that we will never be as good a leader as (fill in the blank) or achieve what (fill in the blank) has done or have the influence as (fill in the blank).

So let me be perfectly frank: Much of what we hear and think about leadership is - well - crock! Ezra was not Nehemiah, who was not Esther, who was not Deborah, who was not Paul who was not David who was not Barnabas who was not you who is not me.

Here is what we do know about leaders. We are all made differently and all lead from the wiring and gifting that God uniquely gave to us. We should not expect others to lead like we do  and we should not expect to lead like others. Period!

In addition, because I lead a larger or smaller team than someone else is not a measure of my leadership skill. It is where God has placed me and my job is to lead as well as possible.

Finally, there are some universal characteristics of good leaders. They clarify the future and where the group needs to go. They develop, empower and release people into meaningful ministry and responsibility. They model the character and practices that they expect of others. They develop those they lead. They keep the team focused on the main thing and measure results. They give away credit for success and take responsibility for failure. They build teams of competent people.

How they do these things will be a matter of how they are gifted and wired. That they do these things indicates that they can lead well. Oh, one other thing, when they look behind them they see people who are willingly following.

If you lead, don't get caught in the comparison trap or try to lead like others. If God wanted you to be them He would have made you them. Instead He made you you for a specific reason. Learn from others but lead from the way in which God made you.

The dignity and gift of productive work

It is not unusual to hear people complain about their work. Just listen to the conversation around you on a plane or even the overheard phone conversations from the individual sitting next to you in the airline club. Bosses we don't like, crazy staff situations, suppliers who didn't come through policies that irritate.

But how often do we see work as a gift from God? A gift that gives us the dignity of making a living, providing for our families and using our creative skills in a meaningful way. The very fact that God "worked" six days in creation and rested on the seventh day was an example to us that He created us for work. For all the difficulties of the workplace, just talk to someone who has lost their job and is desperate to find one and we begin to realize the dignity and gift of work.

Work also puts us into contact with a group of individuals that Jesus wants us to influence and touch with His love. If your workplace is dysfunctional - you have the opportunity to bring the gift of sanity and care. Everyone we work with struggles with the same common life issues allowing us to be Jesus to them in hard times. Unfortunately work is the one thing we don't hear about in messages today and yet it is integral to most of our lives. In ignoring it we have ignored a gift from God.

I heard the story of a grizzled vendor in a poor country who sat every day in the same place, selling his beads, talking to those who came by and interacting with his fellow vendors. One day a tourist came and asked if he could buy all his beads. The vendor said no. The puzzled tourist asked why he wouldn't want to sell his whole stock. The old man looked at him and said, "Look around here. See all my friends? If I sold you all my stock I would have nothing to do here. This is my life. I need some to sell later, and tomorrow and next week." He understood that work gave his life meaning and value and dignity was was not willing to give it up. For him, work was not a commodity but something that gave meaning to life.

We were created for work. At creation God told Adam and Eve to rule over creation and work the Garden he created for them. Work was never a curse but a blessing. It can be hard, challenging and people can be irritating. It also gives our lives rhythm and meaning, allowing us to use our God given gifts and skills. 

If you have work, consider thanking God for the gift today. For those of your friends who do not have the gift, pray that they will find meaninful work.