Creating a Culture of Grace and Eliminating the Scourge of Gossip, Slander, and Judgementalism in your Congregation.

 

The damage that gossip, slander, and judgementalism do to our congregations and those within them (perpetrators and victims) is incalculable. I outline some of these impacts in Gossip and Slander, the Scourage of many Churches. 

What many church leaders do not understand is that they can actually create a culture where these spiritually damaging behaviors are not practiced in their congregations. This is a roadmap for moving toward a healthier church culture.

First, a note about culture. Culture is what you create or allow. In other words, whatever you allow in your congregation will become part of your culture. The alternative is to intentionally create a God-honoring culture and disallow behaviors that are antithetical to God's character, the fruit of the Spirit, and His teaching. 

In many places, the New Testament makes distinctions between behaviors we are to eliminate from our lives and those we are to practice. For instance, in Ephesians 4 and 5, we are told to eliminate falsehood, stealing, unwholesome talk, bitterness, rage, anger, brawling, slander, malice, unforgiveness, sexual immorality, impurity, greed, foolish talk, coarse joking, and other behaviors that emanate from our lower nature. 

Rather than these, we are to put on truthfulness, forgiveness, love, kindness, and compassion, become imitators of God who live in love, wise living, speaking those things that build others up, unity, humility, gentleness, and peace. 

Paul wants us to declare certain behaviors illegal in the church because they don't reflect Christ and to focus on those that do. This is how you create culture. You call people to a higher standard and are clear on those things he wants us to eliminate and those he wants us to practice.

Disciplemaking churches are clear about behaviors that they will not tolerate. They are equally clear on a culture of grace and obedience. This takes ongoing attention, teaching, and explanation. For instance, when it comes to gossip, people need to understand:

• It does not please God
• It is a form of character assassination
• When we have an issue with someone else, we go to them directly and not to others
• Our words can heal, or they can hurt
• We don't do gossip and slander in our congregation
• We do use a Matthew 18 approach when we have differences
• We live in a culture of grace and extend that grace to others
• We allow the Holy Spirit to convict people of their sins (and ours)
• We will talk to those who traffic in gossip and slander within our congregation

The amazing thing is that you can dramatically eliminate divisive gossip and slander if you are intentional, remind people often, and are clear about how we live with one another. What happens is that you create an expectation of Jesus honoring behavior, and the public nature of your "culture creation" makes it difficult for those who traffic in gossip and slander to do so, as it violates everyone's understanding of who we are and how we love one another.

Think of what it would be like if you attended a church where:

• We accept one another and one another's shortcomings as Jesus does ours
• We are as patient with one another as Jesus is with us
• We speak words that build rather than words that tear down
• We love others as Jesus loves us
• We forgive others as Jesus forgives us
• We major on the Fruit of the Spirit rather than the fruit of our lower nature
• We do all that we can to live in peace and unity with one another

Those churches do exist, although not in the number they should. The reason is that we do not create culture but simply allow culture to happen. Don't do that. Remember that culture is what you create or allow, and the Scriptures give us great guidance on what we should not allow and what we should create. 

Gossip and Slander: the Scourge of many Churches

 

Congregations pride themselves in "being like Jesus." Yet, in many congregations, there is a willingness to overlook one of the most divisive and disruptive behaviors of all. It is not heresy. It is gossip and slander.

Gossip and slander are not having a difference of opinion. Everyone is entitled in the church to differences of opinion. Gossip and slander assassinate the character of another individual. You can kill a person physically - something we would never do in the church. But we seem skilled at killing another's character at will and without any consequence. 

Gossip is defined by the Oxford Dictionary as: "casual or unconstrained conversation or reports about other people, typically involving details that are not confirmed as being true."

Slander is defined as "the action or crime of making a false spoken statement damaging to a person's reputation." Or to "make false and damaging statements about (someone)."

The reason that gossip and slander are so often linked together is that when we engage in gossip, especially when we share details that we cannot confirm as being true, we are often engaging in slander as well. Trafficking in second-hand information where we have no redeeming purpose for sharing such information is an anti-value in the church.

Gossip is often the result of an issue with another without the courage to go and have a conversation with that individual. So rather than seeking to resolve our issue with a specific person, we instead talk to others about them. In doing so, we drag innocent bystanders into our issues, and they often take up our cause with no first-hand knowledge of our issues. Now, we have recruited additional character assassinators for our cause. And, we have left the individual who is our target without any means to explain, defend, or bring reconciliation as they are not even part of the process. 

In one church I am familiar with at present, there is a concerted effort by one couple who is at odds with the pastor (and the board) to bring disrepute to the pastor. They have recruited many close friends to their cause, and the charges against the pastor can be traced back to this one couple. In another church, there have been armchair critics for years in the shadows, sowing mistrust and discord against whoever was in leadership at the moment. 

These situations are an internal cancer in any church. The New Testament is explicit that gossip, slander, and anything that does not build up the body is anti-Christ behavior. In addition, Paul warns against those who cause division in the church. Certainly, gossip and slander cause division, mistrust, ill feelings, and deep hurt to those who are the targets. To make matters worse, many who traffic in gossip do so under the guise of "we need to pray for _____ about." In other words, they hide their gossip by declaring their spiritual intent, which is total nonsense and probably not well received by Jesus Himself. 

The church is ill-served by professional Pharisees who love to snipe at others about lifestyle choices, dress, and any number of personal choices. How in the world can we expect new folks to feel comfortable in our midst when the critical Pharisiacle spirits are allowed to run rampant among us. Gossip is one of the most prevalent reasons that people do not feel safe in the local church. This is also why spiritual formation is such a challenge. How can you do true spiritual formation in a culture where gossip and backstabbing are OK?

Culture is what we create or allow. If we allow gossip in our body, we are allowing behavior that the New Testament strongly condemns. The alternative is to create a culture where gossip is not OK and where the expectation is that we deal with differences in a Matthew 18 manner. And that we learn what it means to live in the same grace with one another as Jesus grants to each of us on a daily basis. Think of the difference in our relationships if that were true. 

For some suggestions on how to create a culture of grace and eliminate gossip and slander from your congregation, see Creating a Culture of Grace and Eliminating the Scourge of Gossip, Slander, and Judgementalism in your Congregation. 

The sin of slander, an evangelical preoccupation

 

Slander is to speak something untrue of another individual and it is a common way for believers to hurt those who they don't agree with. Recently I was intrigued by an interview with a well known evangelical leader, Francis Chan, who talked about the things that he had heard over the years about other Christian leaders, repeated those things to others and now has found many of them to be untrue.

This is what Jesus says about slander. "For out of the heart come evil thoughts—murder, adultery, sexual immorality, theft, false testimony, slander." Matthew 15:19. To slander is to lie, besmirch the reputation of another. If, as Jesus says, we will held accountable for every word we speak, many of us will be sorry for words we have said about people we don't know based on information we have heard second and third hand. 

Think of gossip we hear and repeat. Think of innuendos we drop about other people. Think about assumptions we make about people based on things we have heard or assume but do not personally know. When you think about it, each of us have been guilty of slander! It is so easy to assume that which we don't know, pass on that which we have heard but have no personal knowledge of and make statements to others which have no basis in fact. And it destroys the reputation of others.

If you want examples of this, look no further than social media, or think about information you are told by friends or acquaintances about others. Think about those things we tell others about people we don't like. Things meant to hurt their reputation. Things meant to pull you into their (or our) unhappy or bitter orbit. We love to hurt those we don't like and we do so with sharing information meant to hurt their reputation. If you have been on the receiving end you know how painful it is. 

What is the Jesus way? Consider these words from Paul in Ephesians 4:29-32. "Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen. And do not grieve the Holy Spirit of God, with whom you were sealed for the day of redemption. Get rid of all bitterness, rage and anger, brawling and slander, along with every form of malice. Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you."

TOV is the Greek word for goodness. A church called TOV is making the rounds in evangelical circles and is long overdue. One of the practices of a TOV congregation is that we don't slander others, speak the truth and those things that build others up. Think of the pain that would be avoided and the culture that would be developed if we simply lived by the words of Paul. Or Jesus.

A person of goodness does not slander to speak to issues they don't know of. They don't repeat information that they are not clear on. They build others up and resist tearing them down.

A no nonsense policy to deal with interpersonal conflict and gossip in the workplace

Few things destroy the health of a team or workplace more than that of triangulation and poor conflict resolution practices. In too many places, rather than resolving interpersonal conflict in a healthy manner, staff make it worse by talking to others about the one they have conflict with, gossiping with their "friends" about another individual which results in alliances being formed against other staff member(s). 

This is made worse when a staff member makes assumptions about another's motives and starts to see them through a negative lens no matter what they do. It is a lose lose proposition for the relationship and the greater team as the fallout spills over to others. 

Unfortunately many workplaces accept this is a part of their culture but they need not do so. 

Recently in working with an otherwise great organization, these issues came to the forefront and were poisoning relationships between good people. The first thing I did was to run a series of reconciliation meetings in line with my blog entitled, The Six Questions to ask in any Reconciliation Process. Not surprisingly what staff members believed to be irreconcilable differences were surprisingly easy to  clear up using this process.

When I asked how each of them had contributed to making the conflict greater, the consistent answers were:

• I talked to others but not to the one I had an issue with
• I assumed poor motives of the one I had conflict with
• I created alliances with those who were my friends against the other individual

We then instituted a new policy with staff. 

We are committed to the highest level of relational health in our organization. The following is our conflict resolution policy.

When there is a conflict or personal issue between staff members it is the responsibility of those who have an issue to speak directly to the staff member with whom they have an issue. 

It is not permissible to talk to other staff members about issues one has with another staff member or to speak negatively about other staff members. This constitutes gossip,causes division, encourages others to take up another's offense and results in greater conflict and ill will. Violation of this policy can be grounds for dismissal.

If resolution is not found in a conversation with the staff member one has an issue with, the only individual it is permissible to speak with about that situation is one's supervisor. The supervisor will seek to find resolution between the two parties. Staff members involved will be expected to abide by the requirements of the supervisor for resolving the presenting issue(s). 

If necessary, the supervisor may choose to bring a higher organizational leader into the conversation to ensure resolution.

We take great pride in a culture that is healthy to work in. This policy is designed to ensure that relational health is maintained, cultivated and issues that may arise resolved in a healthy manner.

Leaders who are proactive in laying out expectations and the consequences of violating those expectations create a much different and much healthier culture than those who do nothing.

What wise people know about gossip

Gossip is one of the most destructive habits we can engage in. Often it is nothing less than character assassination since our information is often incomplete, second hand and wrong. Wise people know four things about bad news they hear regarding others.

One: There is always more to a story. Usually when we hear bad news about another person it is at best partial news. Take a marriage conflict or a divorce. Hearing from one partner does not give one a complete picture. There is always more to a story. Wise individuals think grey about negative information passed on about others because they know there is always more to a story.

Two: There is always the rest of the story. Even when people do bad things, that need not be the end of the story because with redemption and change the end of the story can be different than the current story. Wise people know that we need to give people the opportunity to change their story rather than assume their current story is the full story.

Three: Good people can do bad things. Do you doubt this? Consider yourself. Each of us do bad things but we don't consider ourselves bad people. God sees us as holy people who still sin. Therefore, don't write others off because of their bad actions. Wise people know that good people can do bad things and don't demonize the person.

Four: People love to believe and share the worst about others rather than the best. It is our lower nature to share the worst about others rather than the best about others. We are really good at it. Perhaps it makes us feel better about ourselves. Wise people know this tendency and keep in mind that there are likely very good things about the character and behavior of those they are hearing negative things about.

These four truths can change our paradigms when it comes to gossip. Wise people always keep these in mind and therefore resist gossip. It also gives them a more compassionate and gracious response to those who have done bad things. It need not be the end of the story and it is unlikely the full story.

Facts, gossip, innuendo and assumptions

There is a big difference between facts, gossip, innuendo and assumptions. The facts can be verified. The other three are hearsay and often if not usually wrong. Yet it is very easy to assume that the latter three are "facts" and many do.

I have seen a number of situations recently where there was circulation of information that was heavy on gossip, innuendo and assumptions but the facts were in short supply. Why? Because those circulating the information did not have first hand information - only what they had heard or assumptions they had made. Or, they had taken what they heard and made assumptions about motives and what the "truth" was. 

Such is the destruction of many relationships and the root of much conflict in organizations and churches. Not truth that we are sure of but rather gossip, innuendo and assumptions that "we are sure of" and feel free to share with others. Who wins? Not Jesus who is full of grace and truth but the Evil One who is the father of all lies.

Even facts can be interpreted wrongly if we assume wrong motives. All facts are suspect if we assume there is a bad agenda behind them. Again, we must be careful as to what motivation we attribute because it is very hard to judge motivations. We can make statements about behaviors but rarely about the motivations behind the behaviors.

All of us ought to be wary of information that we don't know to be true. And even then we ought to  be wary of judging the motivations behind the "facts." If we get either wrong we may well be playing into the hand of the Evil One.

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Seven reasons why passing along gossip is so deadly and sinful

Gossip is one of the most devastating problems within many congregations. Think about these seven reasons why passing gossip along is so deadly and then ask if you want to be a target of gossip. If not, don't make others a target either!

• It is usually unverified information and always denigrating to others. Gossip is "idle talk or rumor, especially about personal or private affairs of others" (Wikipedia). Gossip is different than sharing our opinion for it goes to the motivations or actions of others and is generally destructive in nature. Scriptures are clear that gossip is wrong. Gossip includes questioning the motives of others, passing along third party information as fact, and denigrating others. Disagreement or stating our views is not gossip, it is simply defining what we are thinking.

• It is nearly impossible to take back. Even when we recognize that we have done wrong in participating in gossip it has now been passed along to others whom we don't know about and thus it is nearly impossible to take back. Gossip quickly takes on a life of its own.

• It harms another's reputation and they can do nothing about it. The target of gossip hears the rumors of what is being said but they don't know where it is coming from or who has shared it and therefor they cannot do anything about the false information being shared. All those who have been targets of gossip (and I have) know how discouraging it is to have non-truths or half-truths being shared that are harmful to one's reputation without a way to counter that information.

• It is a coward's way of communication. Cowards share information that they do not know to be true from first-hand knowledge to people other than the one they should be talking to if at all. If I have an issue with an individual, or a question about their actions my responsibility is to talk to them, not others about them. With gossip, rather than doing just that we talk to those who we think will agree with us and who will take up our cause. It is cowardly, and slanderous.

• It harms the reputation of Jesus when it takes place within the Christian community which it does all the time. It hurts the reputation of Jesus first because it is bad behavior by those who bear his name. Second, since it is often malicious and untrue, but targeted at other believers it hurts their reputation unfairly and therefor that of Jesus whom they represent. I suspect that Jesus is not happy when His reputation is sullied by His people!

• It continues to spread regardless of its truth. Have you ever heard an urban myth? These are stories started years ago which continue to circulate on the internet like the FCC revoking all Christian radio stations generating thousands of letters to them a year over an issue that it patently false. No matter what they say the letters keep coming. This is the problem with gossip. It continues to spread regardless of its truth for years and even for decades and often becomes  known as "truth" since it has been circulating for so long. 

• When targeted at Christian leaders or ministries it often ends up on the internet which others then take as gospel! Media, whether the internet or email makes it possible for gossip or untruths to spread faster than ever before. Thus things we say or write to others can be spread far and wide making our culpability greater than we ever managed. 

Scripture has a lot to say about slander - something God hates according to Proverbs. Slander is designed to hurt the reputation of others and it is ubiquitous within many Christian circles. At the least it does not reflect the character of our God and at the worst we will one day answer for every word we have spoken, good or bad.

All of T.J. Addington's books including his latest, Deep Influence,  are available from the author for the lowest prices and a $2.00 per book discount on orders of ten or more.

Resisting Gossip: Winning the war of the wagging tongue

We all know the damage that gossip can make. Finally there is a clear, simple resource for your church that deals with the insidious but common problem. I highly recommend this book for every congregation that desires to be healthy and Christ like.

My endorsement of the book sums up my thoughts: “Matt Mitchell tackles one of the most common, destructive but least talked about sins. While gossip destroys, Matt suggests alternatives to gossip that build trust and relationship and that are practical and helpful. Our words, good and bad, are powerful, and this book can be a helpful tool in prompting God’s people to consider their words, attitudes and practices. I highly recommend it.” 

View the trailer here.

$9.97 at Next Step Resources