Leader Standard Work

All leaders have a set of responsibilities that only they can fulfill. If those responsibilities are not carried out by them because of the press of activities, expectations or simply because they have not prioritized well, the organization or team we lead will suffer.



Think for a moment about the regular commitments you have on an ongoing basis. Those commitments are Leader Standard Work. Then think about the activities that are critical to you as a leader to ensure that the team or organization you lead is led well and stays on track. These are also Leader Standard Work. If all of these critical activities are not placed into your calendar ahead of time they often get lost in the shuffle of activity.


Leader Standard Work encompasses the activities that every good leader must fulfill and because they are the most important activities they get put on the calendar first and are rarely changed. This would include, key meetings that occur at the same time each month, preparation for those meetings (they will only be as good as the preparation) monthly check ins with direct reports, built in think and evaluation time, evaluation of results and so on. For pastors it would also include preparation time for messages.


Can you identify your Leader Standard Work? The truth is that many leaders have never thought about it in this way. Being able to articulate the key activities that you must be involved in ensures a higher level of leadership excellence and execution than if one cannot.


Healthy leaders always schedule those things that are most important first and then fill in their schedules around those first priorities. My calendar in Microsoft Outlook is actually color coded to reflect my Leader Standard Work which seldom changes, and then the various other activities so that I can visually see how and where I am spending my time. Because my Leader Standard Work is scheduled out at least a year in advance, I have the framework around which to schedule other activities and ensure that those things that are most critical for me as a leader are not neglected.

Having identified what I must do on an ongoing basis and getting it on the calendar first gives a rhythm and framework to my leadership role that is freeing. I don't have to wonder what is critical - I know - and it is already on my calendar.

Perhaps the largest impediment for many leaders is the level of discipline this requires. One of the realities of leadership is that the most effective leaders are the most disciplined leaders - around those things that are most important. The key to growing our leadership effectiveness is becoming more focused and more disciplined. There is actually a freedom that comes with that discipline, however, because we end up with more margin and we know that we are paying attention to those things that are most important.


These responsibilities can be supplemented by an Execution Journal built off of a spreadsheet that list all of the tasks and projects we are responsible for along with the date they are due. Every time I make a commitment I place that commitment in my execution journal and color code it so that I know its priority. Each day I look at the execution journal so that commitments I have made don’t fall between the cracks or fail to be finished on time. When leaders don’t keep their commitments, others will not either.


A key to keeping our commitments is understanding that every time we agree to do something, we must build time into our calendar to fulfill that obligation. If there is not realistic time in the calendar we should either not agree to the project or modify the date by which we promise it will be done.


Understanding your Leader Standard Work and ensuring that it gets on the calendar provides the architecture of how you spend your time. The important things get on the calendar first – always – and then other activities are added around the important. Can you identify your Leader Standard Work and does your calendar reflect that work?

What is in the way of your growth?

Think about the excitement that new believers have when they come to Christ and experience His presence for the first time. And, the amazing life changes that can come in a very short time. Watching those changes in our own lives or in the lives of others again reminds us of the power of the Holy Spirit and He does His thing in bringing transformation.

But that is not the whole story because we also know that for many people - perhaps for us at times, periods come when that growth slows or stalls out. It is as if they have hit a plateau and simply cease to go deeper with God.

What causes this stall in spiritual transformation? I believe that it often has to do with things in our lives that get in the way of God and prevent further growth. Until those areas that are in the way we are not likely to see the growth that we once did.

Paul's letter to the Ephesians bears this out. In that Epistle, he lists a long list of "put offs" - behaviors that are incompatible with our new life in Christ. These put offs include falsehood, anger, stealing, unwholesome talk, grieving the Holy Spirit, bitterness, rage, anger, brawling, slander, malice, sexual immorality, any kind of impurity, greed, and foolish talk. He then lists a comparable list of put ons that reflect the new life we have in Christ.

To the extent that we allow closets in our lives where the light of Christ has not penetrated, we prevent Him from entering that space and the less space we give Him the more our growth is stymied. The greater the space we give him the more our growth flourishes.

Here is a truth. All of us have areas where God is talking to us about putting something off so that He can fill more space in our lives. Often they are the very things that wake us up in the middle of the night whether worry, sin, unforgiveness, anger, or any number of issues. What He wants is to give those areas to Him, allowing Him to fill that space and every time we do that we give Him more of ourselves, put off more of ourselves, and experience more of Him. It is removing barriers to growth - and it is a life long process that brings us more and more of Him.

What is in the way of your growth today? An unforgiven relationship? Lack of trust that God can provide for your needs? An area of sin hidden in a locked closet? A lack of thankfulness for God's provision for you? Whatever it is, take Paul's advice, and put it off, so that you can put on those things that are of Christ's character and so that He can fill you with more of Himself. Every time we do that we grow!

The Long View and Short View in Ministry

How often have I read the words of Paul to Timothy, "For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear" (2 Timothy 4:3-4).

Reading through my evangelical lens I just assumed that the modern day application would be liberals who don't take the Bible or its truth seriously. Now I am not so sure! I wonder if we evangelicals are guilty of the same thing - teaching what we know our folks want to hear rather than the whole counsel of God - some of which even we don't like to hear because it forces us to examine our lives in light of pure truth.

All of us know the pressures that public businesses feel to "meet the quarterly results" so that wall street is happy. Often the long view of serving customers or even building a strong company that will last is lost to the short view of corporate returns.

What does this have to do with ministry you ask? I wonder if there is a correlation between watering down the gospel to be "relevant" - often more pop psychology to make our people feel good than the gospel which connects them with the Lord of the universe and our desire for results in the church - the big N: Numbers - by which we measure our results.

It is not often that I find a reason to quote The New York Times in this blog but in an editorial regarding clergy burn out, guest writer Jeffrey MacDonald says this: Churchgoers increasingly want pastors to soothe and entertain them. It’s apparent in the theater-style seating and giant projection screens in churches and in mission trips that involve more sightseeing than listening to the local people.



As a result, pastors are constantly forced to choose, as they work through congregants’ daily wish lists in their e-mail and voice mail, between paths of personal integrity and those that portend greater job security. As religion becomes a consumer experience, the clergy become more unhappy and unhealthy.

And not only clergy become more unhappy and unhealthy - those they serve do as well. Short term results in the church - the hunt for success in weekend attendence is not compatible with long term spiritual results which the Lord of the Church is looking for - spiritual transformation where I live daily in grace, start to think like Jesus, bring my life priorities into line with His, and relate to others as He relates to us. It is transformation of our hearts, minds, priorities and relationships. And that takes time, an understanding of the whole counsel of God, deep relationships among believers and the desire to allow all of God's truth to soak into all of who we are.

Jeffrey MacDonald points out that The trend toward consumer-driven religion has been gaining momentum for half a century. Consider that in 1955 only 15 percent of Americans said they no longer adhered to the faith of their childhood, according to a Gallup poll. By 2008, 44 percent had switched their religious affiliation at least once, or dropped it altogether, the Pew Forum on Religion & Public Life found. Americans now sample, dabble and move on when a religious leader fails to satisfy for any reason.



In this transformation, clergy have seen their job descriptions rewritten. They’re no longer expected to offer moral counsel in pastoral care sessions or to deliver sermons that make the comfortable uneasy. Church leaders who continue such ministerial traditions pay dearly. A few years ago, thousands of parishioners quit Woodland Hills Church in St. Paul, Minn., and Community Church of Joy in Glendale, Ariz., when their respective preachers refused to bless the congregations’ preferred political agendas and consumerist lifestyles.

Fighting this trend is not about being hard or harsh in our preaching. It is about honestly teaching the whole counsel of God and starting from His truth that is applied to our lives rather than starting from our lives and using the Bible like a self help manual. The Bible was meant to introduces us to the Lord of our lives whose transformation of our lives brings us into closer alignment with Him and that process is often not fun or easy. But the end result is true freedom and joy.

Rather than taking the short view of consumerism in our ministries we are reminded by Paul that "All Scripture is God-breathed and is useful for teaching, rebuking, correcting and training in righteousness, so that the man of God may be thoroughly equipped for every good work" (2 Timothy 3:16-17). Further he says, "Preach the Word; be prepared in season and out of season; correct rebuke and encourage with great patience and careful instruction" (2 Timothy 4:2-3).

This is the long view of ministry. It is the Biblical view of ministry and it is the way to legitimate spiritual transformation.

MacDonald has it right when he says, Ministry is a profession in which the greatest rewards include meaningfulness and integrity. When those fade under pressure from churchgoers who don’t want to be challenged or edified, pastors become candidates for stress and depression.



Clergy need parishioners who understand that the church exists, as it always has, to save souls by elevating people’s values and desires. They need churchgoers to ask for personal challenges, in areas like daily devotions and outreach ministries.


When such an ethic takes root, as it has in generations past, then pastors will cease to feel like the spiritual equivalents of concierges. They’ll again know joy in ministering among people who share their sense of purpose.

I think we need to ask some serious questions as to whether we take the long or short view in our ministries. Whether we have been subtly sucked into Wall Streets view of success (all in the numbers) or are driven by the values and ethics of Scripture which is about long term life change from the inside out. What Paul said about tickling of ears is not just for the liberals. It is for all of us who proclaim the word on a regular basis - he was writing, after all to Timothy and warning him not to fall into the trap.

Lulled into complacency by our comfort

Dr. Woo in Surgery

Memorial service in Kabul for Dr. Woo

Guest writer: Michael Johnson

Julie Burchill writes for The Independent the British newspaper. For the August 11, 2010 edition, she commented on the critics of British soldiers’ role in Afghanistan as well as the sacrifice of Dr. Woo, one of the doctors murdered recently while volunteering to bring medical care to the citizens of that nation. She writes rather caustically, but clearly; People castrated by comfort and consumption of course feel worthless when they look at Dr. Woo or our soldiers. A man who has nothing which he cares about more than his personal safety is a miserable creature who has no chance at being free, unless made and kept so by the exertions of better men than himself.



Dr. Woo’s sacrifice was particularly significant in that she was not on duty for her nation, but for His Kingdom. Are our decisions about our faith made from the comfort of our couches of conspicuous consumption? Are we really willing to make the difference we claim we should for Christ, or is it just religion as usual? Reporting in Telegraph.co.uk Dr Woo co-founded an charity called Bridge Afghanistan and raised thousands of pounds for emergency provisions for flood victims, education projects and medical supplies.


Her medical convoy was travelling through Badakhshan towards Kabul on Wednesday after spending three weeks in the mountainous terrain of Nuristan where the medical team were delivering medical care and supplies to the people living there. Local police said about 10 gunmen robbed the group and killed them one by one. The Taliban claimed responsibility for the killings. A spokesman said the foreigners died because they were ''spying for the Americans'' and ''preaching Christianity''.


To add to the tragedy of her death is the romantic side the Telegraph reports that Dr Karen Woo, 36, British medic killed in Afghanistan was due to return home within days to get married, it emerged.

Have I been castrated by comfort? What does my faith cost me? Dr. Woo was willing to pay all. She did.

Expectations for Leaders

What are the expectations of leaders in your church or organization? Have they been clarified and do you remind them of them often? The more clarity you provide your leadership community (whether volunteers or staff) the better they will be able to lead and contribute to the health of the organization. How leaders lead, the commitments they keep or don't keep impact the ethos and culture of the organization. Defining healthy expectations contributes to a healthy organizational culture. In addition, staff take their cues from the behaviors of leaders for better or worse.




These are the expectations that ReachGlobal (RG) has for its leaders.


Personal
 Stay current with Jesus


 Annual KRA’s with accountability


 Monthly Personal Retreat Day


 Annual Planning Retreat


 Schedule your priorities first




Leadership


 Model the leadership you want to see in others


 Respond to issues quickly


 Deliver on promises made to staff and others


 Communicate vision and mission to your team regularly and clearly


 Live, communicate and be a champion for all four sides of the RG sandbox


 Develop your area of responsibility for maximum impact


 Find and develop new areas of ministry opportunity


 Seek to influence national leaders intentionally toward healthy ministry


 Ensure and be accountable for the health of the teams under your leadership




Management


 Ensure that staff members (reports) have what they need to be successful


 Clarify expectations, empower and hold accountable


 Be accountable for budgets


 Provide regular, clear, honest feedback to your direct reports


 Monthly meeting with all direct reports by phone where necessary and in person where possible. Review KRA’s, encourage, coach and equip. Monthly short report from all direct reports with priorities for the following month and update on the past month.


 Individual coaching and equipping plan for all direct reports


 Annual development plan for the team you lead in line with priorities of EQUIP and their leadership responsibilities.




Followership


 Monthly meeting with your supervisor


 No surprises. Keep your supervisor appraised of bad news quickly or key developments quickly


 Your primary team is the senior team you are on. Your secondary team is the team that you lead.


 Be a champion for RG as a leader in RG


Leaders in RG can expect their supervisors to regularly ask them about these kinds of issues as they go to the heart of the kind of organization we want to be. Have you clarified your expectations of your leaders?

What is the Gospel worth?

What is the gospel worth?



Ten Christian workers answered that question by giving their lives this week in Afghanistan – shot one by one by the Taliban. They made the ultimate sacrifice as they ministered to the “least of these,” the poorest of the poor in rural villages accessible only on foot.


Tom Little along with his wife and daughters had lived in Afghanistan since 1979, even staying during the years of the Russian invasion and the rule of the Taliban. Tom and his wife, Libby, raised three daughters in Afghanistan. Tom was the program director at the National Organization for Ophthalmic Rehabilitation, NOOR, in Kabul and his wife teaches at an international school in Kabul.


Each of these servants of God knew the risks of serving in war torn Afghanistan. They went where others would not go because it was too dangerous. They ministered to people that many would not minister too because they were too poor. They went places most would not go to because it is too remote and the conditions too harsh. They understood that there is nothing more important in this world than sharing the good news of the Gospel – Emmanuel – God with us with those who have never heard that there is good news.


They followed the call of God – a call higher and more sacred than any other call. They understood God’s love for the “least of these” and that in ministering to those who don’t know Jesus, they became the hands and feet and voice of a God who loves every man, woman and child on this hurting globe. In staying even during torturous years of war and Taliban rule, Tom and Libby fully identified with those they served.


There are heroes in this world. They are not those who the world usually identifies as important. They are men and women who follow God’s call on their lives no matter what the cost.

Please pray for the families of these ten men and women who paid the ultimate price. Pray also that their sacrifice would move those they ministered too to look to Christ. From the blood of martyrs comes the growth of the church. May their example and lives raise up a new generation of missionaries who will follow Christ wherever He may lead. 

Organizational Humility

Humble individuals are a wonderful treat to find. They are non-defensive, open with others, have nothing to prove and nothing to lose, understand their strengths and their weaknesses, love to empower and release others and have an inner strength that comes from their understanding of themselves and who God made them to be. 

True humility is the foundation of cooperation with others - understanding that we need others to complement our strengths and weaknesses. And it is a cooperation of respect and openness that recognizes the God given gifts to others and that we are better together than separate.

There is a need in Christian ministries to apply those same principles to our ministries and to develop a sense of organizational humility. Like individuals, organizations can be characterized by pride or by humility. How many ministry leaders in churches or other ministries communicate the message that we are special, we are better, we are the best or we are on the cutting edge?

Really? We may be special in some way, better in some things, hopefully on the cutting edge of something but so are our so called competitors. Is it this pride that keeps ministries from working more closely toward common objectives, that keep us siloed and protective of turf? Are we unwilling to share our gifts and expertise as well as learn from the gifts and expertise of others?

In the mission world (and church world) this pride and lack of humility often keeps us from working in creative ways together. It promotes competition among God's workers (I wonder what Jesus would say about that) rather than a kingdom mentality (it is all about Him). We have learned in ReachGlobal how much other ministries have to offer us, how much we don't know, how much better we are in partnership than alone and how much broader the family of God is than we often think. But, we must constantly work on this because the natural tendency of ministries is to go it alone rather than take a posture of humility, knowing that we need others to be the best that we can be.

Like people, every organization has strengths and weaknesses. Like individuals we complement our strengths and make up for our weaknesses in working with others. While we should be proud of our organization for what it represents, our humility should make us open to what we can learn from others. And prevent us from lifting our organization up by diminishing other organizations (or churches) around us.

Organizational humility is an attitude of graciousness toward others, thinking cooperation rather than competition, knowing we can and should work with others and refusing to life ourselves up at the expense of others.