The key to next year's success is right now!

You may not have thought of this but your success in the coming year will largely be determined by what you do prior to 2012. We start each new year with high hopes and a clean slate but forget that it is the work we do before the start that determines whether or not our hopes are realized. This is true in both our personal and professional lives.


Here are two simple questions that if answered well and acted on will change the nature of the upcoming year:


-What are the one to three things that if I paid attention to in my personal life would help me take a significant leap in my walk with God and my relationships. What is my plan to be intentional in those few areas?


-What are the two or three big rocks that if I paid attention to in my work life would help me take a significant leap in my professional impact. What is my plan to be intentional in those few areas?


Remember that it is not in all the little things that we see the greatest results but in concentrating on a few major things (less is more) that merit our full attention. But clarity on those few things before the new year begins is the key to seeing the results we want to see. Waiting until the year starts will likely mean that we will simply continue in what we have been doing in the past.


If we always do what we always did we always get what we always got! Want to get something new? Plan now!

Building healthy ministry cultures

Leaders often do not often think of themselves as culture creators but that is exactly what they are. Whether intentionally or unintentionally we create a culture for our organization through our commitments, actions and words. In fact, every interaction we have with others, individually or corporately, contributes over time to a specific culture that the ministry absorbs and makes its own for better or worse. This is why dysfunctional leaders create dysfunctional organizations and healthy leaders healthy organizations.


The reason leaders are culture creators is that others in the organization take their cues from their leader as to what is acceptable or unacceptable in the organization. For instance, leaders who are lax on keeping their commitments and following through send a message that execution is not a high priority. On the other hand, leaders who are disciplined and focused send a very different message. Intuitively, the organization reads their leader(s) and the organization takes on the MO of the leader. 


Good leaders are intentional about defining the culture they desire for the organization and ensuring that their actions and words reflect those core convictions. In other words, they carefully craft a culture that over time becomes the culture of the group. It is intentionally rather than accidentally created.


I just checked out of an amazing hotel in Saigon. Over the past three days I had interactions with dozens of hotel staff and to a person they were attentive, cordial and wonderfully helpful. The fact that there were no exceptions sent a strong message about their culture of service and hospitality. It is the culture of this hotel created by its leaders. 


Organizational culture is powerful because it defines the ethos of the group. That ethos defines the health of the group and is a major factor in the satisfaction of staff and the quality of new staff the organization attracts. The healthier the organizational culture the better the staff it will attract and retain. The opposite is also true.


As I think about the ethos we are seeking to intentionally create in ReachGlobal I would define it with these markers. As you read these, think about the list you would have for your ministry and consider writing them down and ensuring that you are focused on making them the ethos of your organization.


-Collegial and collaborative
-Highly focused with an emphasis on results
-Disciplined in execution
-Entrepreneurial in spirit
-Attentive to and empowered by the Holy Spirit
-Great attention to the health of individuals, teams and leaders
-Leveraged for the best results
-Empowered staff
-Kingdom focused
-A culture of grace with a commitment to accountability

TED talk at the Mission Exchange on critical shifts that need to take place in the mission world today

Recently, I had the opportunity to talk to US based mission leaders on the critical shifts that must take place in the mission world today.

You can access both my talk as well as others here.

The world has changed and mission agencies must change if they are going to survive and thrive in the globalized color world.

What is your street corner?

What is your street corner?


That is the question one church in Grand Rapids asks each of its people. They are intentionally downplaying what happens at the church except on Sundays and raising the level of awareness of each one's responsibility to develop relationships with people who are in their circle of acquaintances - their street corner.


It can be our neighborhood, our colleagues at work, our work out buddies, study group, book reading club - whoever we have relationships and favor with is our street corner. And the question is, what are we intentionally doing to develop relationships and share what Jesus has done in our lives on our street corner. It is a simple and powerful metaphor. 


Mary Ann and I were thinking last night of all the people who we have had meaningful relationships with in our neighborhood over the past 23 years. It has been a significant street corner for us, as has been her work in years past at a local high school. We also have a street corner at our favorite restaurant where we know almost all the wait staff and personnel. 


Really it is a matter of opening our eyes to those God has put in our circle of friends, being intentional about those friendships, praying for them regularly and looking for opportunities to share. The number of street corners in your church is the number of people you have, a lot of them. Are they hanging out on their street corners?

What I watch for in leaders

I have a shortlist of things that I watch for in leaders that influences my view of their leadership health. Here they are in no particular order.


How do they treat people below them? Leaders are usually very good at appropriate relationships at their level or above in the leadership chain. The question is whether they treat those below with the same honor, dignity and care. Leaders fail the test when they treat those below differently than they treat those above. 


Are they consistent in their actions and do their actions reflect their stated beliefs? What leaders say is far less important than what they do. People watch actions far more than they listen to words because words are cheap while actions are powerful. Words that are consistent with actions are very powerful. Team members then know \their leader is serious.


Do they build strong teams or are they the linchpin of the ministry? Teams send a message that the ministry is about what we can do together while strong leaders without strong teams sends a message that what we can do is about the leader. Leaders who build strong teams value the contribution of others while leaders who don't, don't.


Do they display a humility in their leadership that invites dialogue, disagreement and push-back or are they insular and defensive? The first indicates personal health while the second indicates dishealth and a focus on self along with insecurity.


Do they ask questions of others and listen carefully or do they talk a lot and expect others to listen? The more a leader talks rather than listens the less healthy and effective they are. The best leaders ask many questions, listen carefully and think deeply about what they hear.


Are they collaborative in their leadership decisions or do they have a need to get their own way? Collaborative leadership indicates a desire to draw out the best from others toward shared solutions while non-collaborative decision making devalues the opinions of others and elevates the opinions of the leader.


Do they clearly articulate the mission of the organization or do they have trouble explaining the focus of their ministry? If I ask staff members do I hear a the same message I heard from the leader? 


Do they live life intentionally or accidentally? This goes to the question of how carefully they think through their priorities. Leaders with high intentionality are thoughtful leaders who know what is important for them to pay attention to. That differs from leaders who are easily distracted, follow the flavor of the month and seem to be random as to what they pay attention to making it very difficult for their staff to know what is truly important.


Many people lead. Not many are truly good leaders. These are the kinds of things my "leadership radar" tunes into

It is really a very bad idea

OK, blogs are meant to cause people to think and some will not respond positively to this one - but, if it causes people to think, then I will be good.


On a regular basis I hear from pastors or others that they have a wonderful thing going by paying pastors in some majority world country where they can support a pastor for maybe $150.00 per month. I usually don't share my opinion because I am not being asked for it. But if I was asked this is what I would say. "It is really a very bad idea." There are huge unintended consequences to this practice.


Let me clarify that I am not talking about supporting indigenous missionaries or those involved in training. I am talking about supporting indigenous pastors.


Why is it a really bad idea? First, it kills (yes kills) the reproducibility of the church. The church was designed to reproduce itself in any economic or political situation but once you start paying pastors from the outside this becomes the expectation and other churches are not started until there is money to pay them as well. In addition, you start funding people who are more interested in the job and steady income than have a passion for the gospel. What sounds like a small amount of money to us if often a huge amount of money to others. And, the moment a pastor is motivated more by the dollars than by the gospel you have killed authentic ministry. 


As an aside, people should know that there are denominations who will entice pastors to join their group by paying them - essentially purchasing churches for their denomination so that they can claim higher numbers to their constituency back home. As for pastors in our networks I say, "if they are willing to jump ship for money, they don't belong with us in the first place." The people who are my heroes are those pastors who are driven by a heart passion for ministry and would be doing it whether they got paid for it or not. And there are millions of those kinds of workers around the globe. Many of them are bi-vocational, earning a living and pastoring a church.


As a further aside, there are many third world pastors who have learned to play the game and are being supported by numerous individuals each thinking they are the only ones sending needed money. Trust me, it is true. Money has a seductive and corrupting influence in ministry as well as in politics and business. In the end, we feel good because we wrote the check, they feel good because they get the check but the gospel itself does not win and is indeed compromised by money.


Second, when you pay a pastor from the outside, you rob the people of their joy, responsibility and privilege of supporting their church. We have unintentionally trained congregations that they have no responsibility to give since the money flows from somewhere else. With the amazing emphasis in Scripture on giving as part of discipleship, it is a sin to rob congregations of their responsibility to give. In contexts where there is even no cash they can give - eggs, chickens, produce - and many do. This is how thousands of pastors are supported in places like Congo where cash is often non-existent. 


Third, and I am going to quote a leader in a third world country. When you pay a pastor from the outside, "you neuter him and make him dependent on you." He is beholden to others, he is not ultimately accountable to his congregation (they don't provide for him) and we have created a dependency model - which does not make for dignity either for the congregation or the pastor. In our experience, where we have paid pastors, the church has not reproduced, leaders have been weak and relatively ineffective and the passion for the gospel is weakened.


There are two things we can do to help majority world pastors who are in need. First, we can help them teach their congregations about giving - a foreign concept to new believers everywhere. Second, we can help with micro enterprise where they can earn a living without losing their dignity or becoming dependent on others. This is a one time investment rather than an ongoing investment.


There are many, many ways that we can and should be investing in ministry around the world. We spend way too much on ourselves in the west and way to little on helping the majority world. But, we are often naive in how we go about helping those who need help. And we do not often enough think about the unintended consequences of our "help." Before you write a check to support a pastor in the majority world, stop and think of the unintended consequences.

Ministry Excellence: More ministry for less money

All indications seem to point to a fundamental economic shift taking place in our country, and indeed globally. This shift may well impact the amount of money that is available for ministry and the days of year over year automatic increases may be coming to an end. This is not necessarily a bad thing in that it forces ministries to think carefully about how they use the resources they have and to look at ways to leverage what may be fewer and more precious dollars.

The foundation of ministry has always been people first and money second, although we all acknowledge that funding is important and necessary. The question is whether there are ways of doing what we do without the kinds of increases we have been used to in the past. While this issue is on the horizon for the ministry world it has been the reality in the business world for some time.

Finding ways to do more with less is known as "lean manufacturing," or "lean management" in the for profit sector. For instance, I know of one firm that was able to drive a very significant amount of overhead from its annual costs, decrease the inventory in its warehouses, speed up delivery of its product and drastically decrease inventory damage all of which went to the bottom line. And this was a very well run company. Yet, by thinking differently and doing some things differently it decreased its staff, integrated its processes and saved very significant dollars which in an upside down economy not only allowed them to survive but to thrive.

I believe that the same kind of thinking would not only benefit ministries but may become a non-negotiable in the new economy that is emerging. In ReachGlobal, for instance, we have been working with a consultant from the lean management sector to help us in a host of ways from more efficient meetings, to better planning and evaluation tools, scalable processes, eliminating duplicate systems, time wasters and breaking down divisional silos that prevent efficient and effective operations and decisions. In fact, we will not hire new support staff until we have rigorously determined that there are not other efficiencies that can be found. We call this effort ministry excellence and it is paying significant dividends. It is all about being the best we can be and using the people and dollars we have to their best advantage.

I sometimes hear people say, "we should not run a ministry like a business." Yes, a ministry is different than a business in its mission and end result but I believe that God would desire us to honor Him in our stewardship of people and resources. Perhaps the right answer is that ministries should be run better than many businesses because unlike the quarterly dividends of many corporations, our stakes are eternal. We all work with limited resources but God is able to provide what we actually need as opposed to what we usually want. It may be that He would entrust more to us as we are prudent and careful with what He so generously provides.

It would seem that the marketplace with its lean manufacturing and management has some things to teach ministries. Ministry excellence is a way to see more ministry with less money through creative and disciplined management of our resources.