Quiet, patient, faithful courage

There are a segment among us who we need to encourage and give honor to. It is those who live with long term illness and pain and who endure it with patient, faithful courage. The cross they take up daily is a hard one because for many it is a constant one all day, every day.


Few things train us to trust God more fully than ongoing unremitting pain. Paul prayed that God would take His away and God declined saying that His strength was made perfect in His weakness. My dear friend Ann lives with it as she struggles with cancer treatments as does another friend Roger. 


What amazes me is how they handle it with a grace that seems supernatural - and that is exactly the case. It is the daily presence of Jesus and their trust in Him which makes all the difference. But the choice to press into Him daily is no less hard.


My friend, Joni Erikson Tada talks about the inner struggle she faces every morning when she wakes up and has to face the long and painful process of getting ready for her day. Every day she must make a choice and many days it is a hard choice that is a matter of sheer will.


The church needs to come alongside those who struggle with ongoing unremitting pain. Prayer, visits, practical help, meals, words of encouragement (and not flip encouragement or glib statements about God's presence). 


I pray for those who live a quiet, patient, faithful and courageous life with deep pain. I count them as heroes who know what it is to walk a hard path. I count them lucky for the grace they daily experience in the hard places. Don't ignore those in your midst who walk this path.

Persuasion or pushing: Know the difference

Have you ever met someone whose persuasive gifts left you feeling deflated, disempowered, demeaned or coerced after a conversation where they were trying to convince you to agree with them or a course of action they wanted to take? Consider this: that feeling is not simply the feeling of being outgunned by a persuasive leader. Rather, they crossed a line from persuasion to pushing you into submission. That is why you left the conversation feeling demeaned or manipulated.

In my younger years, I could be guilty of this at times, having been a debater in High School who did quite well in that arena. It worked not so well in my marriage and with others however!

The art of persuasion is an important one for a leader, especially those who choose to lead out of influence rather than from positional power. Persuasion, however, should never be manipulative. It is the ability to move people's thinking their way by making a strong and reasoned case for what they suggesting. It never seeks to force the other party to see things their way.

Persuasion crosses a line from healthy to pushy when the force of the argument starts to feel manipulative and coercing to the other party. Now it is not persuasion by reasoned thinking but by force of personality. And when we feel violated by a leader in a conversation it is usually because they have crossed that line and we don't feel we have a way to maneuver within the conversation.. Healthy leaders never try to force others to agree.

What can one do when confronted with a force of personality that starts to feel manipulative or coercive? If you are on the receiving end consider these kinds of approaches.

"Jim, I am feeling like the only OK response is to agree with you. Do I have the option of disagreeing on this matter?"

"Susan, I am feeling like you are pushing very hard for me to agree with you. Is there a reason you feel so strongly on this?"

"John, it feels like you have put me in a corner where I must agree with you. I am not on the same page on this issue so can you give me some space to make an independent decision?"

"Bill I am feeling pressured by you on this and it does not feel good."

By asking the questions or making the statements, the goal is to help the other party understand how you are feeling about the conversation and bring down the level of pressure. You may also discover the reasons that the other party feels so strongly on the issue. Either way, it usually reopens the conversation on a different tenor which is a good thing.

True Acccountability

I have mixed feelings about accountability relationships. If someone wants to hide things they will and they will lie to your face if they have been hiding things from others. People do it all the time. The fact that one has an "accountability relationship" does not keep it from happening. It is a matter of the heart, not the "system" to keep us on the straight and narrow. People who are into image management will be untruthful in order to protect their image. All of us are capable of lying to others!


True accountability comes out of a commitment to be transparent with a group of trusted friends because we choose to and want to. In other words, the real accountability comes not from the outside and others but from the inside and us. It is not something imposed but something chosen for the sake of our spiritual lives. And, it comes out of deep trusting relationships with people who we know will call out the best in us. 


True accountability is not a program. It is a frame of reference that desires to be in community with like minded people for the sake of the pilgrimage we are all on. It desires to both influence others and be influenced by others who have the same Jesus commitment. It is not a checklist of questions but rather a life on life relationship where who we are rubs off on those we are committed to and who they are rubs off on us. It comes out of relationship and a heart that   wants to go the distance with others who are on the same path.


I want the relationships of true accountability as a lifestyle and not as a program or checklist. I want to travel with fellow pilgrims who will call out the best in me and with whom I can call out the best in return.

Giving credit away

Leaders take way too much credit for their success for in reality our success when we see it is less a factor of what we have done and more a factor of what our team has done. That is not a statement of false humility but one of true reality. 


We as leaders may set the pace and direction but it is staff and teams who through collaborative effort make things happen. Too often, however, we are content to take the credit for success rather than lifting up those who did the hardest work, our team. By far, good work in execution is harder than good work that leaders do in setting the direction.


Giving credit away is not always a public thing. The simple act of thanking a staff member for what they are doing with specific explanation of how their contribution has made a difference is a powerful conversation. Many would prefer that over public recognition. And it lets staff know that you have noticed what they do, are aware of their work and deeply appreciate it.


Doing something nice for your team, something that actually costs something once in a while also sends a powerful message. Even in an age of frugality, splurging once in a while on your staff says, "I appreciate you and your work." 


Leaders are often visited by other leaders. Make a point to introduce those who visit you with members of your team that are present in the office. You send a dual message by doing so: to your staff that they are important and to your visitors that you value your staff. 


Finally make it a point to greet your staff and ask about their personal lives and family. They are not simply valuable because they work for you but because they are God's son or daughter. Treat them like you would a family member by showing interest in them as persons, not simply as employees.


If team means anything it means sharing credit with those who together with you make things happen. Your loyalty and appreciation to them will make them loyal and appreciative of you and your leadership. Be generous in sharing credit.

When all options are bad options

Let me pose an interesting dilemma. There are times that we face situations in our ministries where a crisis has occurred, or a decision must be made and all available options seem to be bad options. 

Here is an example: There is a financial crisis that must be fixed but the pain of fixing it is going to be painful because there are no good options. Any and all decisions on the table are hard decisions that will bring some kind of pain. Or you have a personnel decision that needs to be dealt with but there seems to be no upside in the choices you have in dealing with it. There are times when the only choices we have are bad choices.

I have seen a variety of responses to situations where all the options are bad options. One response is for leaders to not act at all because they want a good option and they see none. Humanly speaking this is understandable as none of us want to deal with the fallout of bad options. Of course, this simply delays the inevitable and the options rarely get better by waiting. 

The exception is with personnel issues where waiting can be a viable option if behaviors known to a few become evident to many by giving the issue time thus minimizing the fallout when a decision is made. However, this is not ignoring the issue but choosing to wait on the issue - a strategic difference.

A second response is to face the bad options realistically and choose the best of the bad options. This is often true in financial situations or where a staff member has caused a situation that is going to be painful to address no matter what. 

I recently moderated such a situation internationally where there was not going to be an outcome that was going to be good for either party because of past decisions that others had made. While closure was needed, it was going to be a closure that both parties had to swallow hard to accept. This is often the case in church conflict situations as well where the conflict has become so complicated and contentious that in the short term all that will be experienced is pain. 

There is good news however. If leaders will wisely choose a course of action knowing they have no good current options, and knowing that there will be short term pain, there can be long term gains simply because they were willing to do the hard work of tackling the issue in spite of the pain in the process. Choosing the best of bad options today can lead to closure and health down the line. 

At times, leadership is nothing more than choosing between bad and painful options. But being willing to make the choice for the sake of a healthier future.

Ends, means and everything in between

I don't meet many leaders who at the end of the day don't claim that they want the best results for the organization or team they lead. To the best of their ability, their motivations are reasonable (who of us knows all of our real motivations?). However, I do meet leaders whose means of achieving their desired ends do not meet the ethical standards that we would want in the ministry world.

As leaders, we spend considerable time thinking about where we want to lead our organizations. Wise leaders spend an equal amount of time thinking through how they get to those goals and that their means are as noble as their goals. If we sacrifice the means for the ends we have sacrificed our credibility and often our personal ethics. Or, we skate the ethical edge.

The challenge for leaders in this are several.

First, leaders are focused on the end goals. If the end goals are right and healthy all is good. That focus, however, can manifest itself in impatience to get where we want to go quickly and quickly often means cutting corners. Those corners may be the violation of people - using them instead of serving them, or ethics or finances or any number of ways we can get to where we want to go. Getting to the right place is only one half of the equation. Getting there in a healthy manner is the other half. 

Second, leaders are usually pragmatic. In itself this is a good thing and a mark of a leader.  There are enough visionary leaders who don't know how to get from point A to point B to point C. However, there are pragmatic decisions and strategies that are ethical and healthy and pragmatic decisions that work but which are not ethical or healthy. Pragmatism that violates ethical standards, violates people or is simply unwise is unhealthy and will undermine the moral authority of leaders.

Third, leaders are often impatient. On one hand this can be healthy because without healthy impatience, nothing important is likely to get done. Inertia is ubiquitous since people like the predictable and comfortable while leaders should bring a sense of urgency to their organization. On the other hand, impatience can cause leaders to push faster and harder than the organization can reasonably move. Under pressure, people start using other people or choose to look away from questionable decisions or strategies under the guise of achieving our ends and getting there quickly.

The best leaders monitor carefully the ends they pursue and the means that the organization uses to meet those ends. Both are equally important and both require a great deal of thought and diligence. No ends, however noble, are worthy of means that do not meet the same noble and ethical standards.

Here are some questions leaders should ask all the time regarding the means to their ends:
1. Am I using people or serving and leading people? 
2. Is there anything we do that skirts ethical boundaries or could look to others like we are?
3. Do we always tell the truth no matter what?
4. If we had to open our financial books to Jesus, would He be OK with what he sees? Would those around us?
5. Do we have an open and candid atmosphere where others can ask questions, question decisions or share concerns?
6. Do I as a leader have any twinges of conscience regarding how we do what we do? 
7. Do I have a hard time explaining my strategies or decisions to others and having them understand and accept them?
8. Am I OK if someone questions me on an ethical, financial or staff matters?

Jesus and our pain

Guest blogger and partner, Mary Ann Addington

Co-Author of When Life Comes Undone

Last night as I was getting ready to fall asleep I was listening to 

John 11 from the YouVersion  app (LifeChurch TV).  It was one of those times when hearing it delivered in a novel way helped me to understand it in a new light.  

Three things stood out in a new way: First, how intentional Jesus was in letting Lazarus die.  Verse 5-6,”Now Jesus loved Martha and her sister and Lazarus.  So that when he heard that he was sick, He stayed two days longer in the place where he was.”  Jesus had a purpose in allowing Lazarus to die and He knew that He would raise Lazarus from the dead.

Second, Jesus wept.  John 11:35 is the verse all kids love to get credit for memorizing.   Jesus had been confronted by Martha and then Mary for not showing up when they needed him and allowing their brother to die.  Jesus is not offended by their rebuke and gently reminds Martha that He is the resurrection and the life.   Mary, Martha, and Lazarus’s home in Bethany was a place where Jesus could just hang out over a good meal and enjoy the human pleasure of friendship.  When Jesus wept it was not for the death of a friend that he loved because he already knew that Lazarus would live again, but He wept for the pain in the hearts of his friends.

Third, Jesus raised Lazarus from the dead and in doing so triggered the conspiracy by the chief priests and Pharisees to kill him.  It would have been a whole lot simpler to stay on the banks of the Jordan River and avoid that whole mess.

Like Martha and Mary there have been times in life when I have asked, “Why Lord?  Why did I have miscarriages instead of daughters?  Why did my mom have to die a long and painful death after a car accident?  Why do we still live with the results of serious illness? Why do we have to live with pain?   I don’t get why you allow babies to die, why people I love suffer and die; why there is so much cruelty and injustice.”  We all have heard people say if God is so good why does he allow bad things to happen to good people?  Why does life hurt so much some times?

In allowing evil God allowed each of us to choose to love Him and live for Him.  In coming to earth and dying and rising again Jesus provided the ultimate solution for evil and the opportunity for each of us to “rise again on the last day,” as Martha said.  

God could intervene in every situation and save us from them, but chose instead to provide a much bigger solution that lasts for eternity.  It would have been a lot less messy for Jesus never to enter into our problem of pain and evil and to suffer and die for a problem he had nothing to do with starting.  He could have stayed distant and fixed millions of painful situations without feeling the pain or effort of really getting in the mess of life with us.

Jesus wept.  Not for his loss, but for our pain.  When we cry out in pain, Jesus weeps with us.  He fully bought into our brokenness and he walks with us through the mess of our pain.  Sometimes when a prayer group I am a part of is praying for a victim of abuse or other hard situations we will ask them to ask Jesus where he was when it was happening .  So far, in our experience, they can always find him and he is always weeping with them in their pain.

Jesus came to earth and got into the messy business of humans.  Jesus suffered and died a messy death to provide a solution for the ultimate cause of our pain.  Jesus rose again bringing the promise of our own resurrection and eternal life.  Jesus wept and still weeps with us in our pain.