Three questions regarding your mission

Every good organization has a mission statement. In a really good organization everyone knows the mission statement. It's like a law of the Medes and Persians, you have to have one so we all do. I have helped many organizations develop theirs. So here are three questions regarding the mission statement of your ministry.


First, do you believe in your mission statement? I mean passionately believe that what your mission states is what your organization is called to do. 


Second, how would you honestly evaluate how your ministry is doing in fulfilling that mission? My observation is that there are often massive disconnects between many mission statements and real results. I realize that mission statements are by definition long view statements but nonetheless, what grade would you honestly give the organization you are a part of for results on that mission? Often, the organization is not even configured to actually fulfill the mission except in very general or tangential ways. 


Third, what would it take in organizational realignment to actually deliver well on your mission? Think of a mission as a big arrow pointing in a specific direction. Then think about every part of your organization or ministry and ask whether all the subsidiary arrows are pointed in the same direction as the mission or whether there are many arrows pointed in other directions - doing nice things but not directly contributing to the big arrow.


Now let me go back to question one. Many organizations that have a mission are not really passionate about that mission even when they say they are. How do I know? They are not willing to align all parts of the organization so that all the arrows go in the same direction as the mission. That is when you know the organization - and leadership is passionate. Multi directional arrows are not about mission alignment or fulfillment. 


Missions are meaningless unless the whole organization is truly aligned around that mission. 

Giving up the need to be right

I like to be right. I'll bet you do to! And that need is the cause of many relational breakdowns, especially when two people both need to be right and neither will back down. If you are or have been married, you know exactly what I'm talking about.


Sometimes being right is important, when the issue at stake is high and will impact organizations and lives. Most of the time (95%?) the only issue at stake is our own ego and personal "needs."

Why do we need to be right? What would change if we didn't care if others acknowledged whether we were right or not? If we gave up that right what would happen? 


Many conflicts would be shorter or even non-existent. We would let go of issues quicker. We would probably be healthier and happier without the baggage of needing to be right. It may have something to do with not letting the sun go down on our wrath and forgiving one another as God in Christ forgave us. If we wait till others acknowledge we are right and in consequence they are wrong it can be a long ugly wait.


I'm just thinking of giving up the need to be right. It would solve a lot of problems. If you don't agree, don't tell me because then I need to decide if I'm serious or not.

The Five Dysfunctions of Ministry Organizations

1. Ambiguity. 

Lacking clarity around who we are, what we are about and how we are going to get there. Job one of leaders is to provide maximum clarity to those they lead. Job two of leaders is to ensure that there is alignment throughout the organization around that clarity and job three is to ensure that there are results based on that clarity. Lack of clarity (ambiguity) is at the heart of much ministry dysfunction since in the absence of clarity, people will fill the hole with their own individual clarity withe the end result of competing agendas.

2. Control

Permission withholding organizations (you cannot do it without my permission) are dysfunctional organizations. Healthy organizations have great clarity and empower people within certain parameters. In unhealthy organizations leaders or boards feel they must control what happens. Of course if you don't have clarity, you don't know what you can and cannot do without permission. So lack of clarity feeds the need to control and control feeds the next dysfunction of bureaucracy. 

3. Bureaucracy

Bureaucracy is control gone amuk where permission, assent or funding must be negotiated with multiple individuals or groups (committees, boards) in order to get something done. This is the way many churches operate. And staffs, where there are endless reports to be made, forms to be filled out, permission to be gotten or forgiveness to be asked for (when the prior requirements were not kept). Bureaucracy is a means to control when one has not clearly defined the boundaries for a permission granting structure, or when a leader or group of leaders (boards) feel they need to control through creating multiple toll booths.  Bureaucracy is not to be confused with structure which every ministry needs. Bureaucracy is control gone amuk where order is kept by creating many checks on what can or cannot be done in a permission withholding culture.

4. Mistrust

It should come as no surprise that mistrust is the result of the first three dysfunctions. In fact, the need to control and put in place bureaucracies has at its core a mistrust of staff to make their own wise decisions (based on clarity and boundaries). Lack of clarity creates mistrust because the end result becomes competing agendas. Control breeds mistrust because it is obnoxious. Bureaucracy breeds mistrust because it is onerous. Dysfunctional organizations have a great deal of mistrust - the very system creates mistrust. Permission withholding cultures create mistrust. And, lack of trust, destroys healthy team dynamics. 

5. Professional Ministry

Professional ministry is the result of a failure to develop, empower and release others in ministry. Rather than hiring staff to develop others, we hire staff to do ministry for others. It is the subtle or not too subtle message that God has an A team and a B team, those called into full time ministry and the rest who are not. Qualifications for real ministry reside in theological education (never confuse education with ability). The dysfunction of  professional ministry is largely the reason that the church has so little influence in the community at large. 

If your team or organization suffers from any of these five, or all of  these five, two of my books, Leading From the Sandbox and High Impact Church Boards will help you escape from the dysfunction trap.

One of the greatest hiring mistakes in ministry

Too often we don't think about it, ask if they can do it or put it in a job description. We have a need, create a position, fill it and never address the most important question.


Can this individual multiply themselves by raising up others to do what they do? It is the "develop, empower and release" commitment and ability of your staff. If they cannot do it, or don't do it or won't do it and are in ministry positions, your ministry is not scaled for growth and one either plateaus or must hire additional staff as one grows. 


And it violates a basic Scriptural principle that those in full time ministry are primarily there to raise up others for ministry - Ephesians 4:12. 


The development of people is one of the highest responsibilities of every individual in full time ministry but it usually does not even show up on a job description. Nor, on annual reviews (where they are done). 


What would happen if 20% of your staff's time were spent in developing others? You would, over time, gain new staff, whether volunteer, or part time because you made the investment. 


Why do we wonder why we don't have enough volunteers for our ministries? Often it is because we didn't make the investment in them. We did not develop (mentor and train), empower (give real responsibility) and release (let them fly on their own).


When we make real investments in people, serious investments, the return is huge. It is what Jesus did with His disciples and what Paul did with the likes of Timothy and Titus. They multiplied themselves in real ways. 

Power and information

How candid leaders are with the sharing of information is a measure of their desire to empower or need to control. Information is power. Withholding information from those who either need it or desire it is a means of control while sharing it freely with those who should have access to it is a measure of our desire to empower others. The issue comes down to whether we desire retain power or empower.


What some leaders do not understand is that in withholding information they actually lose the trust of those they lead. Take a ministry that is in financial distress. The leader does not want to divulge the issues while the staff know the issues are there. By not being candid about the actual situation the leader loses the trust of those he/she leads because the staff suspect that the leader is hiding something. If the leader had simply been candid and honest the opposite reaction would occur: trust and a desire to help solve the dilemma. Information, even difficult information builds trust while withholding information undermines trust.


Leaders who control or withhold information are really saying, "I can't trust you with this information." And, that is exactly what their staff hears and that message undermines their ability to lead and leads to cynicism and mistrust on the part of those they lead. In an attempt to control, leaders actually lose the very thing they need the most with their staff, trust. 


Good information is the foundation of good dialogue and decision making. Secretive leaders therefore undermine the ability of other leaders to make informed decisions while candid leaders who share what they know readily are able to build collaborative teams that get to good solutions. 


I often ask staff in churches or ministries for certain statistics or information when working with them. When I hear them say, "We are never told that" or "We are not able to get that information" I know that there is a senior leader who is either controlling, secretive, or threatened by others knowing what they know. None of these are good signs of healthy leadership.


Related to this is the ability to have "real" information. Ministries are notorious for using hyperbole in talking about their ministry results. A pastor might say from the pulpit, "Eighty percent of our adults are in small groups" as he seeks to convince new people to join a group. When a staff member raises an eyebrow (knowing it is like 40%), the response is "that is our pastor's math." Not accurate or helpful information.


There is power in information. Power to control or empower. Which are you using it for?

Don't complicate the Gospel

The Gospel is Good News and it is also very simple.


Think of the simplicity of John 3:16-17. "For God so loved the world that he game his one and only Son, that whoever believes in him shall not perish but have eternal life. For God did not send his Son into the world to condemn the world, but to save the world through him."


It's simplicity is often what keeps people from receiving it. But its simplicity often gives us a need to complicate it. 


The Apostle Paul did not complicate the gospel but kept it simple for it is simple. He knew the power inherent in the gospel - "For I am not ashamed of the gospel, because it is the power of God that brings salvation to everyone who believes: first to the Jew, then to the Gentile. For in the gospel the righteousness of God is revealed - a righteousness that is by faith from first to last, just as it is written: 'The righteous will live by faith' (Romans 1:16-17)."

• We have a problem with sin which has separated us from God.
• Jesus died for our sin so that we could be reconciled to Him.
• If we believe in Him, He gives us eternal life.
• And that changes everything in this life and in the life to come.

Don't be embarrassed with the simplicity of the gospel. And don't complicate its simplicity. The Holy Spirit is perfectly capable of bringing great understanding over time as to the ongoing implications of putting our faith in Jesus. The power of the gospel resides in the God behind the gospel, not in our ability to make it sound intellectually acceptable. It is so simple that the simplest man or woman or child can understand it. Our job is to share it. His job is to penetrate the hearts of those we share it with.


In fact, its very simplicity is the reason that many do not accept it according to Paul in 1 Corinthians 1. He writes, "For the message of the cross is foolishness to those who are perishing, but to us who are being saved it is the power of God. For it is written: I will destroy the wisdom of the wise; the intelligence of the intelligent I will frustrate...For the foolishness of God is wiser than human wisdom and the weakness of God is stronger than human strength (1 Corinthians 1:18-25)."


The gospel is simple. It is so simple that many consider it foolish. But it is the power of God for those who believe. And it is the God behind the gospel who gives people the ability to understand and respond to it. Our job is to share it in all of its simplicity and let the Holy Spirit work in the hearts of those we share it with. Don't complicate the gospel.

Are you on God's A team or B team?

I remember a conversation with my son Jon when he was very young. We were driving in the car (where all important conversations take place) and he waxed eloquent on how important his mom was because she was a nurse who saved lives. I asked him when he was done, "and what does your dad do?" He replied quickly, "Oh you're just an ordinary worker."

It is difficult for me to believe after two thousand years of reflection on the gospels and New Testament that there remains in the minds of many that there is an A team in God's Kingdom and a B team. The A team - those who are truly qualified to do ministry are those with seminary education and who work full time in ministry (like pastors and missionaries). The B team is everyone else who can "help" and "use their gifts" but are not really critical to God's work because they are....well....B team.

This is a grand lie of Satan (effectively designed to keep the majority of God's people from significant ministry) and the result of arrogance of ministry professionals who don't fight this paradigm with everything they have. Professional ministry is one of the dysfunctions of the church where we see our job as primarily to do ministry rather than primarily to equip the members of the body to do ministry (Ephesians 4:12). 

God has only one team - His A team and each of us decides whether we want to play on it or sit on the sidelines.