Ministry and team calibration

Calibration is the process by which instruments are compared to known "norms" to ensure that there is as little deviation as possible between the norm and the instrument being tested. The better the calibration, the better the instrument will perform and with the highest degree of accuracy.

The concept of calibration is important in ministry as well. The question is understanding what the norm is and how I can calibrate my actions against a proper understanding of the stated mission and guiding principles of the organization.

For instance, as a mission organization, we have a Central Ministry Focus to develop, empower and release healthy indigenous leaders. This is what we must do every day, all the time, wherever we work. As the senior leader, I championed this ministry focus and it was quickly adopted by our senior leadership and now by nearly everyone in our organization.

But, how do staff calibrate their ministries so that they are actually carrying out this mandate? While the concept seems fairly clear, how do I know when I am actually doing what the concept means?

This is where calibration comes in and it is important. It is coming to the best understanding of the central ministry focus as possible so that there is a high level of alignment across the organization because there is a common understanding.

This happens most directly when there is regular dialogue between myself and my senior leaders and then between my senior leaders and those in their areas of responsibility. It is ongoing dialogue, discussion and Socratic dialogue that helps to clarify meaning, intent, acceptable practices, focus and bring the organization into a common understanding (calibration).

Memo's and speeches do not get to calibration. They may be part of the process but the best calibration comes between a leader and those they lead in personal interaction, time together and lots of dialogue on key issues. There is no substitute for that time and discussion. That is one reason it is so important in team meetings to pick a topic that is central to the ministry they perform for discussion and dialogue - it helps calibrate the team.

Now in order to calibrate well, a leader must be clear on what the "norm" is. He or she must have great clarity on where they need to go and how they will get there. It is against that clarity that the discussion is focused and calibration is sought. Wise leaders provide maximum clarity to those they lead and then seek to calibrate the thinking and actions of their team or organization to be as close to the stated norm as possible. It happens through time and dialogue. It clarifies and focuses the team on the important things.

Barriers to unleashing our people in meaningful ministry

We want our people involved in meaningful ministry and to embrace ministry for Christ as a lifestyle. Too often it does not happen. Why? I want to suggest that we inadvertently create barriers to seeing this happen. Our motives are right but nevertheless, we create barriers by our own actions.

Barrier One

We have professionalized ministry rather than equipping His people. We hire professionals in the church who usually have advanced theological education. But, rather than equipping people we tend to expect those staff members to carry their particular ministry out. This has two consequences. One, it sends a message that we need professionals to do "real" ministry and two that "formal" training is necessary to be successful in ministry.

Barrier two

We convey the message that "ministry" is all about what happens in church "programming." Our programming is important but it is only a small piece of what God intends for his people to be involved in. His intention is to penetrate and influence a sinful and broken world and to bring small bits of His perfect will to dark and needy places. Ministry is about God's people being God's people wherever they are and with whoever they have influence.

Barrier three

We have so stressed "being at church" that we have not left people the time they need to develop relationships where they live, work and play and with the very people who need the love of Christ.

Barrier four

We have complicated spiritual gifts. God created us to do "good works" (Ephesians 2:10). If we encourage people to do "good works" with the people they have influence with and in the places God put them they will do those good works in ways that are consistent with their wiring. They will do things that they are comfortable doing - which will be in sync with how God wired and gifted them.

Barrier five

We have sought to get people involved in ministry by creating programs rather than encouraging them to figure out how they can make a difference for God where they live and work. Programmatic ministry trains people to let the church create ministry opportunities for them rather than looking for those opportunities themselves. Organic ministry wins out over programmatic ministry each time

God has an amazing and unique call on every single life. The best thing we can do on His behalf is to unleash God's people on a sinful and needy world rather than to corral them for our programs inside the church. The latter makes us look good. The former makes God look good. Which is better?

On being a father to those who need one

Father's Day!

For those of us who are fathers it is a wonderful day with many great memories. I am the proud father of two wonderful boys, Jon and Chip. But I am also a father to a couple in Myanmar, in the Philippines, in Minnesota and a few other places. Not a biological father but a spiritual father to some folks who didn't have a believing father, or one that affirmed them, or was an example to them.

Older men, especially have a wonderful opportunity to be the father that individuals never had. One who loves them, mentors them, is there for them, prays for them, comes alongside to meet needs that can be met. All of us have a heavenly father but there is a deep yearning in the heart for a human father and many in our world today do not celebrate a human father. Human fathers can be a blessing or a curse.

For those whose father was a curse, or simply non involved and disengaged, we can become a father to the fatherless. Young men, especially long for a role model, a godly example, someone they can look to as a father figure. We can be that for them. Interestingly, I never asked for the job with these wonderful friends, but they let me know, I was the father they were looking for. They gave me the name and I willingly accepted the honor.

For many today, father's day is a day of blessing. For many it is a day of pain, hurt and terrible memories. That is the reality of a fallen world. Whether you know it or not, you may be looked up to as the dad someone else never had when you take the time to befriend, pray for and come alongside younger men or couples.

It is a wonderful honor. For I actually have more kids than just my two. I accept the job with thanksgiving.

Complacency or urgency?

One of the deadliest threats to any ministry, be it a church, mission, mission team or some other ministry is that of complacency.

Complacency is defined as self satisfaction accompanied by unawareness of actual dangers or deficiencies (Webster).

I am struck at how often when talking to ministry leaders and asking them about how the ministry is doing that the answer is overwhelmingly positive.

There is often little urgency among those I interact with that things need to be different, that not all is well or that they need to do things differently. I contrast that response with those who are business owners who give me a very realistic answer regarding the challenges they face and the difficult issues they are wrestling with.

When I talk to ministry leaders and the vast majority of their report is positive and I don't hear the critical analysis of what should be different, what real deficiencies or threats exist, I know that I am talking to someone who does not live with a sense of urgency, tends to gloss over deficiencies and likes to put a positive spin on situations - rather than do the critical analysis needed to understand reality.

And, I can safely assume that their own teams or reports live with the same complacency they do. Perhaps it is the fact that ministries have so little accountability generally and that we just assume that Jesus will do what He wants to do that we don't ask and answer the critical questions and live with such complacency. Unlike those in the business world, many Christian leaders don't have to live with a profit or loss statement and thus live more easily with contentment with where things are.

The sad thing is that the state of the church and the effectiveness of much of what passes for missions is woefully inadaquate and ineffective. That is a result of complacency and lack of urgency.

That self-satisfaction comes from a lack of critical analysis of what could be, or ministry fruit left on the table because of our satisfaction with what is.

Companies that become complacent and self-satisfied die or go into bankruptcy - so General Motors and Chrysler and a host of others who have disappeared in the last decade. Ministries simply move into decline, seemingly oblivious that anything is wrong or that things could be different.

Good leaders are never complacent or satisfied and they do not allow their teams to live in complacency either. They are always asking critical questions about priorities, strategy, opportunities and dangers. They celebrate wins but they never camp on the wins or the success of the past but are always looking at the untapped opportunities of the future.

This is about a way of thinking and living and leading.

Urgency is not about doing more or doing it faster or creating more activity. Leaders who live with a sense of urgency often engage in less activity than others but do far more critical analysis and ask harder questions and focus their attention on those things that will push the missional agenda the farthest. They are also not looking for swift wins (nice when they come) but long term ministry fruit.

The apostle Paul lived with a sense of urgency that was evident in his life and his teaching. He constantly exhorted in his epistles to the churches to never be content with their spiritual life or their ministry but to work while it is still day for the night comes.

Good leaders do less, focus on the most important and constantly communicate with their priorities and communication their sense of urgency to see the ministry they lead (or the team they lead) maximize their potential.

And they communicate their sense of urgency to their staff who easily fall into a mode of comfort (we all gravitate there) and live with a deep sense that we must always be looking for better ways to fulfill our mission.

Their calendars reflect that commitment! Their priorities reflect that commitment. Their communication reflects that commitment and their meetings reflect that commitment. The focus of their lives reflects that commitment.

Where are you living on the complacency/urgency continuum?

For a great read on this subject, take a look at John P. Kotter's book, A Sense of Urgency. Our senior team is reading it right now. I deeply desire that our ministry live with urgency not complacency.

Leadership Transitions in the church

Senior leadership transitions are the most challenging time in the life of a church and negotiating them well is critical for the success of the new leader and for establishing a healthy foundation for a new ministry “run.” Where such a transition is done well it can provide the church with significant forward momentum. When it is done poorly it can take years to regain the desired momentum.

Congregations, boards and staff rarely understand the full ramifications of a senior leadership change, particularly when the church has a healthy history and there is excitement about the future. The tendency is to assume that the future will be similar to the past – only better! In reality, in some way, large or small, a great deal changes with the change in senior leadership. The church starts a new journey with a new leader, a refocused vision and five years in it will be a different church.

In the same way, new senior leaders rarely understand the full scope of the challenge ahead of them even in the healthiest transition. They inherit a staff that they did not build, spoken and unspoken values that are part of the church’s DNA, a desire for new vision but at the same time stakeholders in the old vision, and often to their surprise, resistance to change simply because of the built in bias against change among people in general.

This is complicated by the fact that whenever a church must re-in vision for the next ministry “run,” there is a refocus of ministry with the inevitable need to evaluate current ministry paradigms and current staff. Hard decisions will need to be made on both counts that will require ministry and staff changes to some degree – often a greater degree than is anticipated at the time of transition.

The critical period for a leadership transition in a church is the first twelve to eighteen months where the foundation for the next ministry run is being established. The church will experience significant change! The question is whether the change process can be navigated in a way that enhances its opportunities for the future or alternatively, complicates and prolongs the time it will take to get to those future opportunities.

If the incoming leader has not managed a major transition before it is very helpful to use an experienced coach who can help them navigate the inevitable change process. That may be another pastor who has negotiated a similar transition in a healthy manner or an outside consultant. A coach can help the new leader, the board and senior staff understand the issues they will face from a neutral and non-stakeholder perspective.

Transitions can be a wonderful time of envisioning and retooling for the next run - as long it is handled with care so that momentum is gained rather than lost due to transitional issues that are handled poorly. The former launches the church into a new future, the latter can cause momentum and opportunity to be lost.

White Board Sessions

I am a fan of white boards. I have two of them in my conference room and there is nothing I love more than to get some good people in there with me and tackle a problem. I am always amazed at the nuggets we discover, some large, some small when we do a blue sky session with a white board.

It is amazingly easy to get caught up in how we have done things and not ask the question, how could we do them better? What are the barriers to growth? How could we organize for more strategic ministry? Could we reposition someone and help them become more effective?

The synergy of a group of the right people asking those questions is huge. Often I will leave our session on the board for a while so that I can mull on it and seek to further clarify issues we have worked on.

If you are not in the habit of doing so, or if it has been a while, take a key issue for your ministry, get some good minds in a room, even people who may not have direct responsibility for the issue you are thinking through, but people who are good thinkers and do a white board session. I have never done one that didn't yield something valuable.

It fosters creativity, a new look at old issues, and the synergy of ideas. It is often a huge return for just a few minutes.

Simplifying Spiritual Gifts

My son Chip's spiritual gift is that of the "pied piper." Really! Just watch him. Everywhere he goes kids, young people and animals follow him around and he engages them and befriends them and talks to them (the human ones) about God. So it stands to reason that on summer break he leads inner city kids in the wilderness of northern Minnesota and ministers to them physically and spiritually. He is after all, the pied piper.

Then there is my wife Mary Ann who has a radar for hurting people and extends practical help and grace better than anyone I know. She sees a need and she meets it. She obviously has a gift of help and mercy.

Another friend is one of the most strategic thinkers I know. He can make sense out of almost any problem, think of solutions, and like a chess player, anticipate unintended consequences to those solutions. His gift is strategy and generosity and you put those two together and it is a powerful combination as he strategically funds Christian ministries.

His wife has the most awesome gift of hospitality and can make anyone feel at home from any walk of life. That with a gift of prayer combines to influence huge numbers of people over the course of a year.

We often complicate the spiritual gifts when most often they are pretty obvious if you just watch people, see where they are most effective, watch how they are wired and then encourage them to use those gifts and skills for Jesus - in their neighborhood, circle of influence, workplace and church. Notice that the church is just one place we ought to be joining Jesus, not the primary place.

Jesus wired us a certain way in order to accomplish a certain task. He wired me for strategy, leadership and communication. Everything else is, well, a weakness. What he wants me to do is to use the wiring he gave me for his purposes where he gives me influence.

I love to watch people to see how God uniquely wired them - God's creativity in that regard is amazing. Even with pied pipers. And then I love to encourage those I watch to use that wiring for His purposes, wherever God has placed them. If we all did that, and encouraged one another we would see small pieces of God's character unleashed in a million corners of the world.

Did you know?

Did you know that according to the UN, over 27 million people are enslaved in various forms of sexual and labor exploitation, more than at the height of the (historic) trans-Atlantic slave trade? (Salvation Army's Anti-Trafficking Network).

Did you know that over 100,000 eastern European women are coerced into prostitution or labor or forced marriages?

Did you know that destination countries of trafficked persons includes Belgium, Germany, Greece, Israel, Italy, Japan, the Netherlands, Thailand, Turkey and the United States (UNODC, 2006)?

Did you know that the countries girls are most trafficked from are Belarus, Moldova, Russia, Ukraine, Albania, Bulgaria, Lithuania, Romania, China, Thailand and Nigeria?

It is impossible to imagine the fear, pain, broken dreams, emotional and physical damage done by human trafficking as helpless individuals are forced against their will into a life of prostitution, misery, and enslavement. We celebrate the abolition of slavery yet there are more modern day slaves being trafficked today than at the height of the trans Atlantic slave trade.

There is a good chance that there are modern day slaves in a city near you, or in which you live!

To learn more, check out these resources:

Salvation Army Initiative Against Sexual Trafficking

http://salvationarmyusa.org/trafficking

International Justice Mission

http://www.ijm.org/

Faith Alliance against Slavery and Trafficking

http://www.faastinternational.org/

The Evangelical Covenant Church

http://www.covchurch.org/humantrafficking

C.H.A.S.T.E. Churches Alert to Sex Trafficking in Europe

http://www.chaste.org.uk/

United Nations "Global Initiative to Fight Human Trafficking"

http://www.ungift.org/

U.S. State Department "Trafficking in Persons Report (by year)

http://www.state.gov/g/tip/ris/tiprpt/2008/

(With thanks to ReachGlobal staff member Sarah Bennetch)

Assimilation and New Believers

Assimilation of new believers into the life of the church is a high priority for many church leaders. Think about that for a moment!

My observation in the American church is that we put far more energy into assimilating new believers into the subculture of our church than we do in seeking them to assimilate into the likeness of Christ - and the two goals are not synonymous.

We are gratified when our new believer comes to a Bible study or small group, learns that they should be involved in some sort of ministry in the church, serve on a committee or be present on family night. All well and good - maybe.

What would happen if instead we concentrated on helping them understand what it means to become like Jesus and follow him more closely and allow Him to transform their hearts? I know we assume that those things will happen once they become involved in the church. Often it does not because our focus is in the wrong place. Assimilation into our church subculture is nice but assimilation into the likeness of Christ is far more important.

Where is the emphasis in your church for new believers? Is your strategy for helping new believers grow spiritually as robust as your strategy to hook them into your congregation?

Ultimately the goal of the Christian life is not to become like the people around us but to become like Christ. And people who become like Christ are also committed to His family in a local church. Our focus on the right assimilation will make all the difference.

The Church: God's Chosen Instrument to reach the World

On any particular day I can be optimistic, energized, discouraged or pessimistic on the state of the church. It largely depends on churches that I am working with at the time.

The New Testament shares such sentiments with Paul writing to the Corinthians (they had a lot of problems) or the Ephesians (they seemed pretty healthy) or the letters of Jesus to the churches in Revelation three (a mixed bag).

Many today are giving up on the church and simply leaving or choosing to stay home. I sympathize and empathize. There are a lot of unhealthy churches. Healthy and vital churches are vastly outnumbered by unhealthy or problematic churches.

But: regardless of our analysis, the local church is God's chosen instrument to reach the world as the local manifestation of his universal church made up of those who are his children. That is why I will never give up on the church and why I will never stop trying to help the church and why I will devote my life to multiplying healthy churches among all people.

It is frankly amazing to me that the church is as resilient as it is. That is not a testimony to man but to the power of the Holy Spirit who is present in small, large, poor, wealthy, underground and above ground churches. It is His church and the forces of hell will never prevail against it.

The church is flawed because it is led and attended by flawed people. The church is powerful even with flawed people when empowered by the Holy Spirit who powerfully changes lives and empowers people for meaningful ministry and brings life change.

The church is His bride and He loves it and died for it. Given that I will never abandon it or cease to help it be all that it can be. As long as Jesus believes in His church, I will too.

Gospel and Politics

It is a familiar request. Can I put out materials in the gathering area so members are informed of the political issues the nation faces and how they should vote? Or can the church please take a stand on this issue - or that issue?

Come election time especially, the pressure can get intense. If a certain candidate were to win the White House certainly the nation will be in dire trouble and the church at risk. If the wrong supreme court nominee gets on the court, liberties - religious and otherwise will suffer. If certain legislation is passed or not passed dire consequences await.

There may be some truth to such assertions although rarely as much truth as they would want us to believe. But, regardless of our personal conviction, political leanings or activism, the church is not about politics or legislation or elections or nominees to the bench - it is about the gospel.

It is Jesus who is the hope of the world, not a political party, nominee or piece of legislation. It is Jesus who can change hearts and it is the gospel of Jesus that can transform society as hearts are transformed.

I care about many things politically. But I have long ago come to conclude that it far more important who is in my house than who is in the White House. Politics come and go but Jesus remains the one hope for humanity across two thousand years and will be so till he returns. Never confuse the power of politics (it is transient and far less powerful than we think) with the power of the gospel (it is permanent and changes hearts and communities).

Oh, and no political party has a corner on the truth. But Jesus is truth.