Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Tuesday, June 26, 2012

Shallow CliffsNotes Christianity


As I survey the contemporary evangelical church today in the west I would often characterize it as shallow, lacking in substance, Christianity light and easy grace. In some cases, there is not much difference between a self help seminar (think Tony Robins) and what is shared in the name of God’s word from the pulpit – as if the Scriptures are primarily a self help manual that if followed will bring us prosperity and health. Certainly it should not get too personal or interfere with our lives.


Some will think this too critical and I don’t desire to be an angry modern day prophet who throws stones. And, I am sure based on past history that I will lose some Twitter followers over this blog. That being said, here are some of the things we don’t see among many western evangelicals that lead me to my conclusion.


One: suffering seems to be a lost subject and we are surprised when it surfaces in our lives. When it does it often causes Western believers to question the goodness of God and leads many to bitterness and doubt. Yet, Jesus made it abundantly clear that the way of the cross is the way of suffering. What does it mean when He says, “Then he said to them all: “Whoever wants to be my disciple must deny themselves and take up their cross daily and follow me (Luke 9:23).” A cross is, by definition the metaphor for suffering and Jesus says it is a daily occurrence for those who follow Him. The Apostle Paul talked with emotion about sharing in the fellowship of His sufferings.

Two: Western believers as a group are, (how do I say it?), stingy with God. The average evangelical gives something like two percent of their income back to Him. Now, in case you think I have gone legalistic here, bear with me a moment. It is not about legalism but about value. “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. (John 3:16).

I believe that we have so cheaply sold what God did on our behalf, even though He gave His only son – to become sin for us so that we could know Him who knew no sin – and be justified through His righteousness and death on our behalf that our gratitude is shallow and our response is cheap. Second Corinthians 8 and 9 speak of giving as a direct response to His grace. If that is so our giving does not reflect much value toward His amazing grace but is often pocket change tossed into His hat on occasion. We simply don’t value His gift to us very much as evidenced by our response.


Three: American evangelicalism has very little to say about sin. OK, I don’t like the subject much either but Scripture has a lot to say about it in relation to a Holy God. The Scriptures talk about sin on 1365 occasions. But mostly this gets lost in the CliffsNotes version of Evangelicalism. After all you have to cut somewhere and this is most convenient place to do it.


Except, that without an understanding of my depravity I cannot understand God’s grace. Why did the woman in John 12:3 use all of her saving to pour pure nard on the feet of Jesus and then wipe them clean with her hair? She understood her sin and therefore the amazing grace that Jesus had blessed her with. Her desire to follow was directly connected with the grace she had been given and her acute awareness of her fallen condition. A sinless Christianity is a cheap parody of the true human condition – even those who know and follow Jesus. Paul described himself as the chief of sinners and that was toward the end of his life. It is what drove him to live in God’s grace on a daily basis.


Four: We are far more consumed with our, lives, careers, pleasures and interests than we are with joining God in His work in our world. Some of the blame here can be laid at the door of the church that has defined ministry as what happens inside its four walls with its programs. Thus, I minister when I bow to the church’s agenda and fill needed spots in their programs. But what ever happened to ministry being with the people I work with and live with or who hang out at the local tavern? Where was Jesus found most of the time?


That being said, in general, we are so consumed with our agendas that we lose sight of God’s agenda – which requires that we read His book, another lost art (I am heartened by the Eat This Book challenge that has thousands of believers reading through the Bible this year). When our life agenda takes precedence over God’s agenda we have reimaged God after our own image.


Five: American Evangelicals don’t truly believe that lost people are lost for eternity apart from a personal relationship with Jesus Christ. We are more likely to share our latest weight loss plan than we are Jesus. Losing weight has its place, and I am vigorously pursuing that, but the Gospel is good news for time and eternity. If we do believe that lost people are truly lost apart from Jesus, we assume that it is the church’s responsibility to share the news not us.


When I tell my wife I love her but don’t demonstrate that love she knows my words are shallow and lack sincerity. When we tell God we love Him but don’t walk the walk of our talk we are guilty of shallow Christianity. What do you think when you consider the Western version of evangelicalism? There are wonderful exceptions of course but I fear that our version of Christianity is often far more cultural than it is Biblical.


Having written this, I am of course obliged to consider each of these five areas in light of my own life and practice: irritating but instructive. Come to think of it, maybe I’ll unsubscribe me from Twitter as well. I don’t like being uncomfortable any more than others.


Monday, June 25, 2012

The test of a leader's humility and openness

Both in my consulting role and my organizational leadership role I work with team leaders and their direct reports. One of the things I am always looking for is how honest, candid, direct and transparent team members can be with their leader. It is a barometer of several things: the health of the senior leader; the health of the team and the health of the organization as a whole.

How is this a barometer of the leader? Let's be candid. The only reason that certain issues cannot be discussed with freedom with a leader, whether in a group setting or one on one is that the leader's insecurities prevent it. To the extent that I as a leader am unwilling to hear candid feedback from others on any topic, the gaps in my own emotional intelligence are showing. Obviously I have something to lose by discussing the issue or have something to prove by being right on the issue. 

Leaders set the culture of openness or lack of it for their team. In our organization we have a stated goal that there are no elephants that cannot be named (elephants are issues that people are afraid to bring up). Once named it is not an elephant anymore but simply an issue to be discussed and resolved. We also operate by a motto of "nothing to prove and nothing to lose." If I have nothing to prove or lose I am free to hear whatever my team wants to discuss without needing to be defensive or right.

How is the the barometer of the health of a team? Very simply, when a team cannot engage in robust dialogue where any issue can be put on the table with the exception of personal attacks and hidden agendas, it cannot maximize its effectiveness. This is because it is often the topics that are off limits are the very topics that must be resolved if the ministry is going to be all that it can be. Every issue that cannot be discussed is an issue that will hold the ministry back in some area. 

I suggest that teams operate by a team covenant which spells out how they operate with one another, the ability to be candid and define the culture by which they will operate. Healthy teams deliver healthy ministry.

It should be obvious by now how this is a barometer of an organization as a whole: Healthy organizations are open, candid and humble organizations who are always looking to improve their return on mission and invite their staff to help figure that out. Closed organizations are fearful organizations. Open organizations are free and therefore invite the best from their staff in ideas, dialogue, feedback, innovation and synergy.

How well are you doing in the area of humility and openness. Can you talk about it as a team?

Sunday, June 24, 2012

The value of outside input into our ministries

This week I spent four days with key staff and an outside consultant probing areas of necessary growth and development for our organization. As one who does a fair amount of consulting I know the value of an outside voice that asks good questions, challenges the status quo and can help a ministry team think outside their usual parameters. They also bring the dimension of knowledge of what others are doing.


Too often in ministry we isolate ourselves out of fear (what if others discover what I don't know) or out of hubris (we don't need outside help). In either case we and our ministry loses. Humility and a commitment to learn is the attitude of healthy leaders and  they welcome the voices of others who can challenge prevailing thinking, ask the hard why questions, clarify issues that are not truly clear and help develop new ways of thinking, new tools for success and in doing so bring new insights to the table.


A consultant can be a fellow pastor or ministry leader that you respect and who has obvious expertise. It can be someone who you pay for their services. In my case, it is someone who normally consults for large businesses  in lean manufacturing and lean management who is helping us with what we call a Ministry Excellence initiative. We pay the going rate for his services and have over the past two years of relationship benefited immensely.


Humble leaders and organizations are committed to continuous learning, regular evaluation, ministry results, clarity of purpose, healthy teams and culture - all for the sake of seeing a maximum return on mission for Jesus and the mission He has called us to. 


To those who have never had an outside voice speak into your ministry I would say, overcome your fear or pride and try it. You will be surprised by the insights you gain and the ideas that are generated. All of us get stuck in our own ruts, habits, and assumptions. An outside voice can help you find new paths.

Friday, June 22, 2012

Game changing attitudes

I often encourage ministries that I consult with to look for the game changers that bring major ministry breakthroughs rather than a tweak to the system. We are constantly on the lookout for those in our ministry. What we often don't think about are the game changers we can initiate ourselves - in our attitudes - which can change the whole equation of our lives and impact the people around us. These game changing attitudes come right out of our relationship with God, the work of the Holy Spirit and us.


The game changer of living in God's sovereignty.
All of us face challenges that bring anxiety, uncertainty, and sometimes fear. The reason that they are so threatening to us is that unlike other circumstances, there is nothing we can do about these ones. They are beyond our control and therefor our ability to sway their outcome.


Unless....we choose to live with the dynamic truth that as His children, God is sovereign over all the events of our lives and He can be trusted to meet our needs, intervene on our behalf and be present in the midst of our circumstances. Read Romans 8 for confirmation on this. Those who choose to live in the reality of God's sovereignty over our lives and circumstances experience great peace because they have chosen to leave in God's hands what belongs in God's hands.


The game changer of choosing to live with joy.
One of the fruits of the Spirit, Joy is a powerful antidote to all of the pessimistic talk we encounter, the complaints that so many have and the tendency to look at life from a human rather than a divine perspective. 


As one of the signature traits of the Holy Spirit, joy is accessible to all of God's people in spite of their circumstances. It is rooted in the sovereignty and goodness of God who promises to meet our needs and to be present in all of our circumstances. Joy comes from faith in our God. The harder it is for us to choose joy over sadness, the greater its impact on our hearts for we have chosen the route of faith and trust rather than that of doubt and discouragement.


The game changer of choosing to live with kindness.
Another one of the Spirit's signature traits and one that touches every relationship that we encounter on a daily basis. We live in a harsh world where people dismiss others easily, treat them according to their mood, speak words that diminish and wound and perhaps worst of all, use people rather than love people.


When we choose to live with an attitude of kindness we produce all sorts of ripples because we are bringing God's love and kindness into each interaction. It changes everything. Kind people are purveyors of God's love and grace and magnets to those who come into contact with them, craving the acceptance inherent in kindness.


All of the fruit of the Spirit are game changing attitudes: love, joy, peace, patience, kindness, goodness, faithfulness, goodness and self control (Galatians 5:22-23). Each one changes our outlook on life in a major way and impacts how we interact with every individual during our day. They are truly game changers that we can choose in the power of the Holy Spirit to appropriate and live out every day in every situation. They don't tweak anything. They change everything.

Thursday, June 21, 2012

Meaningful reference checks for potential hires


Any of us who lead teams or organizations need to do reference checks from time to time as we bring on new staff. For most, one of the last steps is that of checking references but too often we don't take this step as seriously as we ought to. In fact, in two instances in recent years, two of my staff members were hired away by others without talking to those who could have given them candid feedback. In both of these cases, it was not a good fit for the other organization. Had they asked we could have saved them some pain as the issues were known to us.


In looking for references we ought to look for people who know the candidate well, works or has worked with them and who can give objective feedback rather than simply give their friend a thumbs up. The more one trusts the one giving feedback the more confidence one has in the information shared.


A word of caution when checking references for a potential hire. When one gets to the reference stage we are usually very much wanting the hire to go through. Thus we can be tempted to gloss over concerns we hear in our desire to fill the position. All of us, however, are made up of strengths, weaknesses, along with a dark side. Knowing the most about your potential hire, positive and negative will give you the best means to both evaluate the hire and to manage the individual once hired.


Asking the right questions in order to elicit the information you need is critical. Here are some of the questions that I have often used


I will share the position the potential hire will fill and then ask, "where do you see this as a fit and where might there not be a fit given what you have observed over the years?"


Would you hire or rehire this person?


Would you want to work for this person? Why?


How would you describe the strengths and weaknesses of this individual? What would you describe as their dark side?


How have you seen this individual negotiate conflict or differences of opinion?


How would you describe their leadership style? 


In group settings, what role do they play? Are they better working collaboratively with others or doing work by themselves?


What can you tell me about the health of this individuals family relationships?


What personal or professional growth have you seen in this individual in the past five years?


This individuals largest challenge in this role will be....?


Would you describe this individual as:
          Defensive or non defensive
          Open about themselves or closed
          Easily angered or almost never angered
          Optimistic or pessimistic
          Self aware or unaware
          Well liked or not well liked
          Disciplined or scattered
          Empathetic or unempathetic
          Collaborative or non-collaborative
          Authoritarian or collegial in relationships
          Patient or impatient
          Gracious or lacking grace
          Diplomatic or undiplomatic
          Flexible or non-flexible
          Controllers or empowerers


Are there any questions you think I should have asked but didn't?


Do you have any red flags that I should know of?


What is the strongest reason you think I should hire this individual for this role?
           

Wednesday, June 20, 2012

What makes for a healthy team?

The word "team" elicits various responses depending on whether we have served on truly healthy and synergistic teams. At its most basic level, there are four elements to a strong and healthy team. Minus any one of these four and the team will not be healthy, nor a joy to serve on.

Healthy Leaders
Good leadership is a function of healthy individuals who are committed to develop, empower and release their team members. Health includes good Emotional Intelligence (EQ), a commitment to develop their people and to release them in meaningful ministry - empowerment within clear boundaries. Healthy leaders stay connected with their team, remove barriers for them, ensure that there is synergistic work taking place, develop their staff and ensure that the team is focused on the right things.

Right People
Teams are made up of the right people (right people, right seat) where the chemistry of gifts, talents, and personalities come together to accomplish the mission of the team. This results in cooperation, synergy, effectiveness, productivity and unity. The true payoff comes from staff who are energized and fulfilled in their  work. It takes just one wrong person on a team to create chaos or lack of unity and effectiveness. 

Missional Clarity
Healthy and strong teams have unity around a clear vision, purpose and strategy. They are all on the same page, know where they are going and how they intend to get there. There is a clear direction to their work and while team members may be doing many different things, they are all focused on the same missional goal. The missional agenda is the north star of all that they do. This is the opposite of everyone doing what is right in their own eyes.

Healthy Environment
Healthy team environment creates an atmosphere that maximizes creative endeavor. This is a culture where fresh ideas can be put on the table, there is the ability to disagree and engage in the conflict of ideas, best practices can be explored and there is an enjoyable, collegial atmosphere of trust and cooperation. 

If you lead a team or serve on a team, which of these characterizes your team and where do you need to become stronger and healthier? Create health in all four areas and you have team glue that is strong and enduring. To go deeper in developing healthy teams, Leading From The Sandbox: How to Develop, Empower and Release High-Impact Ministry Teams can help.

Tuesday, June 19, 2012

Three keys to people development

The development of staff is one of the most important responsibilities of leaders at all levels. That development involves three important skills.

Critical analysis
This is the ability to evaluate staff members and identify areas of strength, weakness, EQ (Emotional Intelligence) health and areas where EQ growth is needed. In addition, evaluation of how they interact with others, lead others, respond, do team, and ability to produce results are all important factors. Critical analysis is not about being critical. It is about the ability to objectively evaluate a staff member in order to appropriately coach them for personal and professional growth.

I find that many leaders in the ministry arena are not skilled at critical analysis of their staff. We tend to over emphasize strengths and under emphasize weaknesses - especially of our own staff. This may be Christian nice, it may be a sense of loyalty that causes us to gloss over necessary areas of growth or it may just be an underdeveloped skill. However, if we cannot do critical analysis of our staff we are unable to coach them for growth. Glossing over areas of needed growth is a disfavor to our staff.

Coaching for growth
Helping staff grow is one of the marks of a leader who serves his or her staff. It is also painfully absent in many organizations and teams. This coaching often comes in the form of an ongoing dialogue with a staff member based on our critical analysis. It is designed to help them maximize their God given potential and is a deeply intentional process to help a staff member grow.

Coaching for growth requires a level of courage to provide honest feedback where behaviors or responses are problematic. Supervisors who want to be best buddies with their staff will not go here and it is one of the downsides of a needy supervisor. But without honest feedback our staff members will not grow. This can be done diplomatically and with sensitivity but honest feedback is the only way any of us become aware of areas of necessary growth.

Positioning for effectiveness
Jim Collins popularized the term "the right seat on the bus." We often pay too little attention to the positioning of staff so that they are most effective. Often, a staff member who is struggling in one seat shines in another. Again, this is where critical analysis is so important because it is in understanding the unique wiring and strengths of a staff member that we are able to position them best for effective and fulfilling work.

While there are often things that we prefer not to do it does make sense to minimize the areas where staff are working from weakness rather from strength - if it is possible to do so. Staff should be working a minimum of 60% in areas of strength in order to be effective and the optimum is 80%. The right seat on the bus does matter - a lot.

Take time to ensure that your leaders and supervisors are able and committed to these three keys to people development. It is a great loss to leave potential on the table because we are not serving our staff in this area.