This one practice will set you apart from other leaders

Most leaders are over-committed and run with very little margin. We say yes too often, no too seldom and don't evaluate our commitments against our true calling and purpose. 

The net effect is that many of the most important things don't get done on time or well. We are too busy working in our business (and pleasing others) and don't have time to work on our business. There is not time to reflect, think clearly and allow our minds to roam freely where creativity flourishes. 

Ironically, we are so busy leading that we often don't lead nearly as well as we should. The key term here is busy. That busyness depletes our minds, energy and spirits. And, it keeps us from leading well. Many leaders don't even have time to go on vacation!

It need not be this way. There is a practice that can bring life to your spirit, renewed energy to your calling and set you apart from other leaders who are caught in the leadership treadmill. 

Most leaders will say they cannot afford the time to commit to this practice. However, if we cleared our calendars of all the things that were not truly mission critical or focused on what we need to do as leaders, we would have time for this practice. And that is simply a matter of discipline!

What is the practice I am referring to? It is to take one hour a day focused solely on your own development, thinking time, blue sky time and personal development. That is about one tenth of the hours most leaders work each day. Think of it as a tithe on your time. This has always been critical but it is even more critical in the post Covid world where all the rules have changed and it is going to take the best of our thinking to move our organizations forward.

Use this time to:

• Evaluate all your commitments (before you agree to them) and ruthlessly eliminate any that don't fit directly in your leadership purpose (that one discipline will save you many hours a month)
• Think strategically about your leadership, looking for how you can focus your efforts in the most important areas and how your team can develop a laser like focus around their purpose and work.
• Study the changing marketplace or ministry space you are in to understanding changing dynamics and trends. Better to be on the front of the wave than on the backside.
• Think deeply about what could give your organization or team greater momentum toward its mission. Not all strategies are equal but only those who think deeply will figure that out.
• Read widely. Often our greatest insights come from those who are not in our work space but one crucial insight can change everything for you.
• Evaluate your staff and how they are doing. What do they need from you and how can you increase their effectiveness.

All of these items and there are many more that could be added are about working on the business and on yourself so that the business or ministry you lead can go to the next level. Ironically, you will find margin for yourself as you evaluate your own commitments, will lead better and more wisely and ensure that the investment you are making in your leadership role is the very best it can be. 

It is a matter of continual focus!

It only takes one person to hurt a team

 One of the realities of teams is that it takes only one individual who is not in alignment with the rest of the team to significantly impact the unity of the team. This can be a result of any number of issues. For instance, they:

• may not be in agreement with the direction of the team or organization
• do not pull their own weight in terms of productivity and results
• may have attitudes that are counterproductive to a healthy team: cynicism, sarcasm, lack of trust, or some other unhelpful attitude
• may like to do their own thing and are not committed to working as a productive team member
• may have Emotional Intelligence (EQ) issues that disrupt the health of the team
• may not be teachable or coachable
• may be very smart and successful but will not cooperate with others
• may be a team leader who does not know how to lead

Here is the reality. It takes only one member of the team (paid or volunteer) to pull down the rest of the team and take a huge emotional toll on the other team members.  All of this hurts the overall missional effectiveness of the organization and creates discouragement among team members.

Ministries often ignore these situations in the name of "grace." We hope they will go away, but they rarely do without intentional and direct intervention. When we do not resolve these negative behaviors, we unfairly punish the rest of the team, who must live with the unhealth of one member, and we hurt the missional effectiveness of the organization.

If you have a situation where a team member is not in sync and is hurting the team, consider these options.

Provide very direct and immediate feedback in person and follow up in writing indicating the problems and the necessary changes that are necessary if they are to continue to play a role on the team and in the ministry. Be direct, honest, and defining. Indirect communication is unlikely to work in these situations.

Establish time parameters in which the issues must be resolved, or they will be placed on a probationary status. If they need additional coaching during this time, provide it and always give honest, direct feedback verbally and in writing.

If there is not adequate progress, place the individual on a probationary status (in writing - always document) with the understanding that if there is no appropriate resolution, they will not be able to continue on the team or with the organization.

Be willing to let them go and transition them out of the organization if they do not meet the requirements of the probationary period.

Your willingness as a leader to take appropriate steps in cases like this sends a powerful message to the rest of your team that you care about their health and the health of the organization. When one does not take these steps, the opposite message is sent - and clearly read that our organization does not take health seriously. Other staff have reason to be unhappy if unhealthy, emotionally unwell, or unproductive team members are left in place. What it says to the rest of the team is that they are not valued. Lack of action also fuels cynicism toward leadership and their unwillingness to deal with situations that are at odds with organizational values.

The emotional and energy toll that is paid for allowing an unhealthy team member to continue is higher than we realize until the issue has been resolved and we finally realize the price we paid. Don't allow one individual to pull the rest of the team down.

responses to change

 Many are familiar with the bell curve that describes how people respond to change: innovators; early adapters; middle adapters; late adopters, and laggards. In my experience in the change process, I have another set of suggested categories to watch for. Where individuals are on this continuum from change resistors to evangelists for change makes a great difference when you are considering them for leadership positions either on staff or a board.

Resisters. Like the laggards on the bell curve, these are people who will actively resist change because they are simply wired that way. This is the individual who told me, "T.J., you can bring whatever change you want to the organization but don't expect me to do anything different." No rationale is going to change the mind of a resister. This does not mean they are bad people. It does mean that they don't do change, and you cannot have them in a place of leadership - ever!

Protectors. The protector is also highly resistant to change but for another reason. They believe in the status quo, the way things have been done in the past, and they will actively try to protect "what is" rather than embrace "what could be." This was the individual who told me and many others that the changes I was bringing to the organization I was leading at the time that I was destroying the organization. 

Cynics. This group is simply cynical about change unless the proposed change is their idea. They tend to view change as "the flavor of the month" and are often vocal about their opinion. Cynics generally don't trust leaders, so proposals brought by leaders are quickly discounted.

Loyal followers. These individuals have a deep commitment to the organization and team. They accept change if there is a good rationale for it. These staff say, "Just tell me which direction we are going, and I will go with you." 

Idealists. This is an interesting group with an upside and a downside regarding change. When creating change, one inevitably creates a gap between what is and what should be. Idealists are highly impatient to get to what should be and believe we should be there now. On the upside, they want the change. On the downside, they can become highly critical that we have not arrived. Thus on any given day, they can be either an ally or a critic.

Realists. This group is supportive of change, realizes that it will take time and process, and is generally comfortable with that process. They are helpful in realistically figuring out how to get there and can live with the tension of what is and what should be.

Change agents. These individuals not only support proposed changes but will be active agents in helping the organization get there. They are your front lines in speaking a new language, setting a new course, and helping redesign philosophy and strategy.

Evangelists. These are the champions of change who publicly and privately live the change out, help others understand and get there and advocate for the new direction.

In my experience, it is the realists, change agents, and evangelists who will help drive change, while the resisters, protectors, and cynics will actively undermine change. Loyal followers and idealists will go with you but will not drive change. 

Think about the implications of these eight ways that people respond to change regarding who you hire, who you put into leadership, and who you ask to serve on a board. One church leader, after hearing these descriptions, aptly commented, "no wonder so many boards are stuck." He is right. Resisters, protectors, and cynics must be managed but beware of allowing them into leadership positions and influence! 

Further, when you are considering someone for a leadership position, it will be the realists, change agents, and evangelists who will help you get to where you need to go. Don't put someone in leadership who will not actively help you move forward and who is not change-friendly.

Nine things I wish I had known as a young leader

 

I have done some reflection recently on things I wish I had known as a young leader. Here are some of the thoughts.

One: You can relax in the journey. Young leaders are out to take territory and can do so in an aggressive manner. However, important endeavors are rarely rushed endeavors and when we move too fast, we leave people behind. Jesus never seemed to be in a particular hurry - to the consternation of the disciples and others. Nor do we need to be.

Two: You don't need to have the answers. It's OK to say, "I don't know, what do you think?" Our job is not to have all the answers but it is to find the answers and that is usually with other people who think well. It is highly freeing not to need to be the answer person.

Three: It's OK if some folks don't like how you lead. Now it is always a good thing to listen as we might learn something. But, you won't be able to please everyone so stop trying. If as a leader, someone is not happy with you you are not leading.

Four: You will never meet everyone's expectations so don't try. Needing to meet all the expectations of those around us is a trap and it hurts our leadership because it dilutes our focus. Leaders need to focus and in doing so they say no to many options to say yes to the best options. Be gracious but don't fall into the expectation trap.

Five: Don't try to lead by yourself. The best thing I ever did was to find a partner that I could lead with who had skills I didn't have and then to build a team of leaders. When I tried to do it myself I wasn't very successful. With partners I was.

Six: Failure can be a blessing. When you try something and it doesn't work it isn't a ding against you. It means you are trying new things and willing to take risks. Innovation and risk are dancing partners and failure is simply a measure of a willingness to take a risk. Some of your risks will pay off handsomely.

Seven: Always be gracious. Ditch defensiveness and be gracious in as many situations as you can be. You may not agree and don't have to agree but being gracious saves a lot of relational heartaches. 

Eight: When you can, prioritize relationships over expediency. You are on a mission and the mission matters but don't sacrifice the relational component in the process. People matter. In fact, it is the people around you who can help you get important things done. 

Nine: Pay attention to your EQ. Emotional Intelligence and growing in our EQ is key to present and future success. Keep seeking to grow your EQ and have people around you who can give you real time feedback on things you don't see.

The most important items on a board's agendas are the ones that no one wants to talk about

 Here is an ironic truth: The most important things that most boards need to discuss are the very things that no one desires to put on the table because it is too controversial, will open a can of worms or be pushed aside because it is a political or personal hot topic. 

Here is a principle: If a board doesn't want to talk about a certain subject, that is the very subject that they ought to be talking about. First and foremost.

Why? Because those unspoken discussions are the real issues that are impacting your ministry. Everyone knows it but no one has the courage to put it on the table. It is an elephant in the room. But here is the thing about elephants:

Principle: Elephants are only elephants when they remain unspoken issues. Once you name an elephant, it is no longer an elephant. Rather, it is an issue and issues can be discussed.

But since these are often awkward conversations which is why no one wants to raise them, how does one raise those issues in a sensitive manner? The answer is simple: Ask permission.

Principle: When you have a sensitive subject on a board to raise, ask for permission to raise it! It is unlikely to be turned down and it gives people a chance to understand that something sensitive is coming.

For instance, "Folks, I have something I would like to put on the table that I think we all know is there but it is awkward for us to discuss so we leave it alone. Yet it has significant implications for our congregation. Do I have your permission to candidly share my concern?" The answer is almost always "yes, of course, please share." With that permission you have the opportunity to name the elephant which then becomes and issue that can be discussed. Do it gently and honestly and you will have a hearing.

Principle: When there are elephants in the room, most board members want a way to put it on the table but they don't know how. If one courageous and kind board member will put it on the table, others will almost always start to interact and relief takes place that we can at least start a conversation on an important subject.

If there are elephants in your boardroom, be the courageous one who asks permission to put it on the table and starts a conversation. Remember, the elephants that you don't want to discuss are in fact the most important things for you to discuss.

Truths for life from Psalm 23: This weeks devotionals

Who is your Shepherd?

The Lord is my shepherd, I shall lack nothing.” We read this in times of need: Psalm 23. We read it at funerals when our hearts need hope. To those who are sick and need encouragement. When we are walking through the toughest of times it becomes our prayer. It is easily the most recognized Psalm in Scripture. In this week’s Devos we will look at this amazing Psalm, which starts with a remarkable statement if you stop and think about it. Another translation has it this way: "The Lord is my shepherd; I have everything I need.”

Think for a moment on that first statement, “The Lord is my shepherd.” The God of the universe is my shepherd. I don’t know if you have ever been around a shepherd with his or her sheep. The thing about shepherds is that they would live with their sheep. You can still find shepherds caring for their sheep in many parts of the world. 

And what do these shepherds do? They protect their sheep, find the lost ones when they wander away, set bones when they break, bring them to places where the food is good and the water is fresh. They literally look after all the needs that the sheep have because by themselves, sheep very quickly wander off and get themselves lost and in trouble. To be honest that sounds a lot like me left to my own devices. Maybe you.

Sheep come to the shepherd because they recognize the shepherd's voice and know that with the shepherd they have security. They trust the shepherd to take them to the right places and when lost, they look for the shepherd. There is a deep relationship between a shepherd and their sheep. In historic times, the shepherd will sleep with the sheep to protect them even at night.  Thus the shepherd knows the sheep and the sheep know their shepherd. 

Against that backdrop, think of the implications of David’s statement that the Lord is my Shepherd. The God of the universe, the creator of all things, the high and lifted up and holy and all powerful, all knowing and all present God is my personal shepherd. He is the one who walks with me through life and even through the valley of death - those very tough times when hope is scarce and life is hard. He and no other is my shepherd who provides, protects, and gives me all that I need. The Lord is my shepherd, and yours, if you have made Him the Lord of your life.

That is why David can confidently say, “I shall lack nothing.” If my creator and the God of the universe is my personal shepherd, what can I lack? Or what can I be afraid of? So why do we worry like we do? Why do we live with fear and doubt and anxiety when the Lord is our Shepherd. There is no power or love greater than His. And we are His sheep. His!

Father, help me meditate on this simple and powerful truth today. “The Lord is my Shepherd. I shall lack nothing.” Thank you Jesus. Thank you! Amen.

The Ultimate Soulcare

My observation is that many of us have weary souls today. The pace of life, the stresses of our lives, the burdens we carry and the innumerable things we worry about. Add to that the 24 hour news cycles that would have us believe that the world is on the brink, every day and we are reminded over and over and over. Our souls easily become weary with the pace and stress of our lives. 

Into that reality steps another reality. “The Lord is our Shepherd, I shall lack nothing. In fact, “He, our Shepherd, makes me lie down in green pastures, he leads me beside quiet waters, he restores my soul.” Think of the contrast between what David writes about the Shepherd of our lives and how we experience our lives. Why the disconnect? The closest we seem to get to green pastures or quiet, still waters are in pictures on Pinterest. It looks like some place I would love to visit but I live in the real world.

The writer of Psalm 23, David, was a shepherd and he knew that God does for us what he did for his sheep: Mainly to lead them to green pastures where they could rest in peace and beside still waters that were refreshing to drink. In fact, God offers that kind of peace and rest for us every single day if we would simply stop long enough to spend some time in His presence and experience His peace.

You see, it is not that Jesus cannot lead us to places of peace and rest. He can, even in the middle of our frenetic lives. The issue is not Him but us. Because He Himself is the source of that peace we long for. He is the source of the rest our souls need. But we have to find time to stop, take moments in His presence in prayer, meditation, worship or Scripture and allow Him to fill up our empty hearts and bring peace to our stressed minds. 

But remember, He Himself is the source of that peace so unless we go to the source and spend time there we will not experience it. Ironically we look for all kinds of ways to find rest and peace in our daily lives when all we need to do is go to the source and spend time with Him. God says elsewhere through the prophets, “Be still and know that I am God.” Be still and experience the green pastures and quiet waters that God desires to lead us to. And it is there that we find restoration for our souls. 

If your soul needs restoring today, take some time away from the noise and distractions around you and spend time with Jesus. He is your shepherd. He will lead you to green pastures and quiet waters and you will find rest for your soul. Try doing that every day and your life will look different and it will be more peaceful and your soul will no longer be tired.

Father, forgive me for not coming to you when I so desperately need what only you can offer. Help me find time today to experience the peace and restoration that my mind, heart and soul so desperately needs. And thank you that you offer it to me each and every day. Amen.

God will never give you bad advice

One of the challenges of the information age is that there is too much information out there. Take financial planning for instance. How do you plow through the plethora of advice, information, experts, would-be experts, financial strategists that all claim to have the best strategy for your retirement account. Many of us have learned the hard way that the advice was not always what it was advertised to be.

In Psalm 23:3 we read this promise from the Lord who is our Shepherd. “He guides me in paths of righteousness for his name’s sake.” Or as Eugene Peterson puts it in The Message, “you send me in the right direction.” In our complicated world with competing worldviews what we need to know is the “right direction.” And David says God will never let us down in that regard.

What is interesting about God’s direction is that it is often the opposite of what we are told we should do. For instance, God says that by being generous with Him and others we gain true wealth. He says that to become great we must become small. To experience real life we must die to ourselves. To get ahead in His kingdom we must act justly, love mercy, and walk humbly with our God. All of these are counter intuitive and counter to the practices and advice of our day.

In all the mumbo jumbo of our day, there is only one guide who will not steer us wrong and it is our shepherd. In fact, his says are paths of righteousness which are the paths that He himself has laid out for us. Just as a good shepherd would never steer his sheep along unsafe paths that would lead the flock in the wrong or dangerous direction, our shepherd will never do that. 

The key, though, is that sheep need to trust their shepherd. Sheep wander. So do we. The classic definition of sin is found in Isaiah 53:6,  “We all, like sheep, have gone astray, each of us has turned to his own way.” That is the ultimate problem we have. We like to go our own way, do our own thing and make our own rules but ultimately it comes back to hurt us.

As we pay attention to our shepherd and His teaching, we will learn to walk in paths of righteousness which will never hurt us and always protect us - even from ourselves. That is a great promise. He will only lead us in paths of righteousness that benefit us and keep us off the wrong paths. It is also why he says that he brings peace to our souls. That peace is found not in our own wisdom but in God’s wisdom. By ourselves we bring chaos to our souls. He brings peace.

Father. Thank you that I can trust you to lead me in paths that are best for me because they are your paths of righteousness. Remind me each day to look for your paths and not my own. Amen.

When life is hard and hope is scarce

If Psalm 23 is the most famous Psalm, verse 4 of that Psalm is perhaps quoted more than any other verse. “Even though I walk through the valley of the shadow of death, I will fear no evil, for you are with me; your rod and your staff, they comfort me.”

I have walked through some very hard times in my life. One of the hardest was a hospital stay of 45 days, 30 of which were in the Intensive Care Unit and on a ventilator. The list of complications was long including MRSA pneumonia, multiple system failure, a failed mitral valve in my heart, heart rates of 200 plus beats per minute, Acute Respiratory Distress Syndrome where you literally start to drown in your own fluids and I could go on. Hard, tough times are part of our lot in life. In fact, in the aftermath of that event which took me more than a year to recover from, I wrote a book called, When Life Comes Undone, walking by faith when life is hard and hope is scarce.

Think of those times in your life when life came undone, when life was hard and hope was scarce. I call these tsunami shifts in our lives when we realize life will never be the same. These are real and they test our faith. Notice that David acknowledges that we will face these times. He says, Even though I walk through the valley of the shadow of death, I will fear no evil. It will happen, he says, but it does not need to be a place where we surrender to fear. Because you are with me. We never walk through tough times alone as Christians. The Good Shepherd is always there as our unseen but present guest. We are never alone. Ever.

One year after I was discharged from the hospital I was admitted to another. This time in Thailand with virtually the same issues. But this time I was awake on a ventilator knowing my odds were small of surviving. The one thing I could ask of God was that He would be with me and as I meditated and prayed for his presence He gave me a deep peace even if I did not survive. It would be fourteen days where every hour seemed like 24 hours but He was there with me the whole time.

David goes on to say, “your rod and your staff, they comfort me ” in these times of trouble. The rod and staff are one and the same. On one end, the walking stick end, the shepherd can defend the sheep from wild animals as well as prod the sheep in a certain direction. The other end of the rod has a staff which is a rounded portion that extends the reach of the shepherd to rescue a sheep that is in trouble. He can even lift it out of a crevice by its neck in the staff. In other words, the watchcare of the shepherd in the moments when life is hard and hope is scarce gives us confidence and hope that He will be and is with us. Our Shepherd is not a passive onlooker but there to help and protect and care for us. We are never alone. That, says David, comforts me. And it should us.

Father, thank you that we are never alone. No matter how dire our circumstances may seem, you are there with us and will protect and comfort us. Even today with the issues I face, I ask for your protection, presence and peace. Amen.

The goodness and love of God that chases after us relentlessly

If you ever want to understand the posture of God toward His children, it is found in the last two verses of Psalm 23, verses five and six. It is a truly extraordinary statement. “You prepare a table before me in the presence of my enemies. You anoint my head with oil; my cup overflows. Surely goodness and love will follow me all the days of my life, and I will dwell in the house of the Lord forever.”

Those who follow God will have detractors. Yes, even enemies. Those who choose to live in the light, who choose to follow the paths of righteousness, verse 3 are a threat to those who choose to live in darkness and follow their own paths. Those who stand up for justice for instance become a threat to those who prefer to ignore those issues. Those who won’t fudge the ethical boundaries at work can be a threat to those who do so regularly. Those who speak up for the underdog, or speak out against racial injustice incur the wrath of those for whom these are not priorities.

How does God respond to those who follow the paths of righteousness. He spreads a banquet table and anoints our heads with oil, a sign of respect and honor. The allusion to the banquet table is quite colorful because in the ancient world when a party was thrown those who were not invited would gather to watch those who were invited eat and drink and party. That is why in the Gospels the Pharisees criticized Jesus for hanging around with sinners. They were there watching the festivities. So here, what David is saying is that those who follow God, who have God as their shepherd will be honored by God in front of their detractors. It is who God is. He honors His people.

But the coup de gras is found in the statement, “Surely goodness and love will follow me all the days of my life, and I will dwell in the house of the Lord forever.” The Hebrew here is colorful. First, the word love is the Hebrew word, “Hesed.” It is virtually untranslatable into English. Contained in that word Hesed are the concepts of love, mercy, grace, compassion, and goodness. It is a powerful word of God’s great and amazing grace toward us.

But notice that we read that goodness and love will follow me all the days of my life. A literal translation is that God’s Hesed will chase after us like bees to honey all the days of our lives. It is who He is and how much He loves us. Even today, God is chasing after you with His amazing grace and love and goodness. And that lasts not only in this life but for eternity. 

This is our God. A shepherd, one who gives peace and rest for our souls, one who walks through the hard times with us, one who leads us in righteousness. One who honors us in front of our detractors and enemies and one who chases after us all the days our lives with his goodness, love and mercy. That is our shepherd!

Father, all I can say is thank you for being this kind of shepherd to me. Thank you. Amen.

 

Taliban are carrying out mass executions, says Christian missionary helping Afghans

From The Christian Post

Practicing "normalizing conversations" when there is conflict

 

There are many things that can introduce conflict or awkwardness into relationships: disagreements; words spoken; actions or even second hand conversations that come back to us. It can cause us to back away from a relationship, suspect that others don't have our best interests in mind and create an invisible wall between two individuals. It happens in families, among friends and in the workplace - anywhere we have key relationships.

It is also very easy to allow that conflict, misunderstanding or break in the relationship to linger, leaving a break in the relationship. The truth is, however, that in most cases, this break in relationship can be resolved. And we should always try.

This is where normalizing conversations come in. Rather than live with our perceptions or assumptions about where the other individual is coming from, or the awkwardness that has been introduced into the relationship, normalizing conversations can clarify and remove relational walls that have been created. It is a courageous decision we make to seek peace, clarity and understanding by candidly talking to another about the events that have transpired.

Unaddressed issues between individuals create walls and distance while discussing those issues can remove those walls and bring parties closer together.

A normalizing conversation is very simple. It is taking the step to initiate a conversation in order to understand one another and remove the invisible wall that has been created by words, actions or assumptions. Choosing to initiate a conversation with another to clarify issues and create understanding  is a courageous and peacemaking practice. And too rare.

A normalizing conversation is not a confrontation but a conversation. It may or may not result in agreement but it can result in understanding. Because you have invited the other individual to be candid with you as you are with them, it removes future awkwardness in the relationship even if you did not come to agreement. It is simply a conversation to "normalize" what has become problematic.

The major barrier to such conversations is our own fear. In my experience, our fear is usually unfounded and we find the other party relieved to be able to lower the walls and understand each other. Even if the conversation is hard, it opens up the ability to communicate and creates greater understanding and that by definition almost always lowers the relational walls. It is about calming the relational waters.

I will often start such a conversation with something like this. "I know that there has been some awkwardness over (whatever the issue it is) and that it has impacted our relationship. Can we have a candid conversation about this issue and simply try to understand one another? I don't like where we are and really want to see if we can better understand one another." In almost every circumstance this leads to a productive conversation and usually the lowering of walls.

The words of a leader

The two boys God gave me were highly sensitive growing up to the words and reactions of their parents. I remember one time giving one of them my "look" and he responded "Don't yell at me!" Actually I had not said anything but I had communicated with my body language and he had felt the message! 

Leaders are not parents to those they lead but like parents, their words have extra weight than the words of others.

Leaders often do not appreciate how their words can hurt, wound, lift up or encourage those in their organization. Because they are leaders their words have extra weight which means that what they say and how they say it impacts people deeply, positively or negatively in significant ways. Their words carry more weight because people don't want to let them down and staff feel it deeply when words spoken carelessly come their way.

This means that leaders have a higher responsibility than others to filter and control their words (yes emails) and reactions so that they do not negatively impact others or send messages they don't want to send. While everyone has a responsibility to watch their words, this is absolutely true for leaders who set culture by their words. Their words have the power to uplift, help or wound and bring down,

Leaders should remember:

• Words of affirmation are huge.
• Careless passing words that construe disappointment or cynical can hurt.
• You can say a lot with body language. Be aware and careful.
• Measure your responses to control your emotions so that your emotions don't get in the way of the message.
• Think before one speaks: both about the message and the way it is delivered.
• If you are going to say hard things because you must, think carefully about how you do it and focus on behaviors rather than on motives. Your words carry extra weight so use them carefully!

Unspoken Discussions on church boards and work teams

Church boards and work teams are notorious for their unspoken discussions! Those unspoken discussions are the issues that are present, that people know they are present, but that either individual board members or the board itself do not dare to discuss as a board. These are elephants in the room - often critical issues for the church that require being named and dealt with, but the board's culture mitigates against it.

Many individuals do not like conflict; their definition of conflict is anything that might cause individual or group discomfort. So, there is subtle pressure put on board or team members to be friendly and not rock the boat by naming issues that are out there and need discussion. (The same dynamics can be had on almost any team.) You know that you have breached a topic that makes people uncomfortable when you put an issue on the table, and there is either silence or someone jumps in to quickly deflect the problem from the discussion.

I recently read an article about Patrick Lencioni suggesting that major financial institutions have been in trouble lately because of the prevailing culture on company governance boards to not deal with issues that would make others uncomfortable. So, the culture of nice sabotages a culture of truth and effectiveness.

Pastors, leaders, board members, or team members who choose not to speak in the face of real unspoken issues do a disservice to their organization. The irony is that everyone generally knows there are unspoken issues - they just don't want the discomfort of naming them. The hope is that they will just go away!

How we speak to the issues is essential. If I approach an unspoken issue and put it on the table, it will be best received if there is not a personal vendetta and my words are not meant to hurt. I don't have a hidden personal agenda; I want the best for the organization; I communicate in a way that invites rather than disinvites dialogue; I say it in love; and I acknowledge that the issue may make others uncomfortable.

The funny thing about "elephants" is that once they are named, they are no longer elephants. I once worked with a group around a whiteboard and asked them to name every elephant they felt existed in their organization. We filled the whiteboard (a bad thing), but once up there, we could talk about all of them (a good thing). Once named, an elephant is simply another issue that we are allowed to talk about. Unnamed, it is one of the unspoken discussions we know we need to have but need more courage to discuss.

Every board, team, and organization is better off with a high level of candor and trust, which mitigates the candor turning into anger or cynicism.

If you are brave, I would suggest that you ask your team or your board in a relaxed atmosphere to brainstorm on any unspoken board discussions you need to have, on any elephants that need to be named, whiteboard them, and then develop a plan to talk through them one by one.

Unspoken discussions are not discussions, just frustrations, and they often hide real issues that unresolved will hurt the organization.

Avoiding the Activity Trap

One of the most strategic things we can do - and insist from our staff is not to fall into the activity trap. Simply put, the activity trap is the mistake of believing that activity is synonymous with results. Nothing could be further from the truth!

Think for a moment about people you know. Some of them are always busy, but the results from their work are, well, meager. Others may or may not seem busy, but the results of their work are significant.

I have watched senior leaders and even CEOs fall into the activity trap, endlessly busy with "important things" but truly meager in terms of the results of their work. If it were not for some good folks around them, they would be seen as the "emperor without clothes." Sometimes, they can fool outsiders who see the activity, but insiders have difficulty figuring out what they produce.

What differentiates those who see meager results and those who see significant results?

The difference is that those who see the best results understand that activity does not equal results. Activity is simply being busy. But if that activity is not carefully focused on specific outcomes, one is left merely with activity.

General or unfocused activity yields broad and unfocused results. Specific and focused activities will deliver pre-determined outcomes that help the organization realize its objectives. In the first case, the activity is focused on activity, while in the second, the activity is focused on outcomes. It is a critical difference.

I am not indicating that those with unfocused activity are not doing good things. The question is whether the activity is focused on the good things that will yield the results they are after.

A problem with typical job descriptions is that they are a list of activities rather than a description of necessary results. That is why it is far better to have job descriptions with Key Result Areas, which are the outcomes wanted for the position, than to have a list of activities. With Key Result Areas, any activity in the job is focused toward a few definable results that spell success for the job.

One of the ironies is that those who do less often accomplish more because they are more focused than those running at a heavy pace.

To avoid the activity trap, we should be able to answer these questions:

What specific results do I want from my work? For instance, I have five Key Result Areas that spell success for my work. Can you define what spells success for you?

Is my daily, weekly, and monthly activity focused on achieving the specific results I have identified?

Do I have a strategy for making sure I stay focused? After all, it is very easy to drift, and a strategy for staying focused is essential.

If you are a supervisor, can your reports answer these questions?

The Six Way Fracturing of Evangelicalism by Michael Graham

 

The Six Way Fracturing of Evangelicalism by Michael Graham

This article explains a lot about the conflicts and divides within American Evangelicalism today