Growing health and effectiveness
Tuesday, July 7, 2020
Paternalism (or racism) in missions
Monday, July 6, 2020
Great leadership in 22 simple words
Sunday, July 5, 2020
The Law of Limiting Constraints
Thursday, July 2, 2020
What do you hate to do?
For all of us there are pieces of our lives that we don't enjoy doing. It can be in our personal lives or in our jobs. These are the things that we put off, procrastinate on and allow to pile up and the longer we ignore them the more daunting it looks. Often when we do tackle what we don't like to do we are grossly inefficient at it. After all we are not motivated to get it done. For those who are normally disciplined it creates dissonance knowing that the pile of stuff accumulating in a corner of the office is unattended to.
Even when we are in our perfect job there is a percentage of our time (20 to 40%) that requires us to attend to things that drain rather than fill us. For me it is taking care of small details. At periods of my life I have had administrative assistants who loved the details (a great blessing to me). At other times I have had to do them myself. I just don't enjoy doing them so it is easy to put them off. For some it is phone calls, for others meetings where there might be conflict. Whatever it is, it is important to deal with it.
The key to this dilemma is to develop habits (actions done enough times so they become habitual) that help us overcome our aversion and allow us to stay on top of important details. I have several suggestions.
First, schedule regular time weekly, in a block, to deal with those things that you really don't want to do. One can get a lot done in a two to three hour block of time. The key to this is to focus completely during that time so that one gets as much done as possible. When finished you have the satisfaction of knowing that a great deal has been accomplished.
Second, schedule a short period of time each day for the things that need to be done immediately but which you would otherwise be tempted to put off.
Both of these should be in one's calendar and the more often we practice it the stronger the habit will become and the less aversion we will also have. In addition, the dissonance of undone work is no longer an issue and our tendency to procrastinate will be lessoned. It is, after all now a habit in our weekly and daily work.
Of course we can always put this off....
Wednesday, July 1, 2020
Signs that a church board needs renovation
- Board members dread board meetings
- Meetings are filled with dialogue that seems to go nowhere
- There are elephants in the room that no-one wants to name
- There is tension between the senior leader and the board
- There is tension between the board and staff over authority and responsibility
- The church is in decline
- There are unresolved issues between board members
- The board is divided over important directional issues resulting in a stalemate
- There is little vision for the future
- The board spends its time managing the status quo or trying to manage its own dysfunction
- There is no board covenant that defines board member's behaviors or if one exists the board is unable to hold one another accountable
- There are issues that exist that the board is unable to talk about
- Board members do not want to serve another term
- There is little prayer as a board
- Pride and agendas prevail over humility and the seeking of God's will for the board and church
- Senior leader, board and staff are not on the same page
- The board resists help even though all signs point to a need for it to get help so they can become healthy
Tuesday, June 9, 2020
George Floyd and a modern parable of the church
The scene was horrific and painful to watch for 8 plus minutes, especially after the words "I cannot breathe" faded into quietness. One officer on George's neck and three more looking on as life slipped away till there was nothing.
As I watched the scene I thought to myself, "what does it take to wake up the American church to oppression and injustice? Will we wake up this time - in this case to latent racism in our nation?
Yes, the obvious signs of racism of Martin Luther King's day are gone: separate entrances, water fountains, seats and schools, zoning and voting laws that exclude, but still, invisible to many, but not to people of color, the experience of growing up in this country is very different. Often painful, and sometimes fatal.
Is the American church like the three men who looked on as injustice was done? We ask, "How can these men not rescue a dying man at the hands of another officer?" "Why did they not act?" Yet for how many years has the white evangelical church in America watched but not acted as racism existed around us and more to the point among us? Bystanders cried out to the police to let George breath but the police ignored them. Is this like the majority church in America that has largely ignored the pleas to wake up to the reality and evils of racism?
We have denied there is a problem. We have said we are colorblind and have no racist bones in our body. We have said the gospel changes everything (and it should) and all we need is Jesus all the while denying what is so obvious to so many. We have ignored the underlying causes and then cried for law and order in our streets. We have blamed it all on politics and political agendas and many other issues of which there are many. But we have not listened to our friends of color to hear their reality or their experience. Like the three officers we have stood silently by.
Will we wake up now as churches are grappling to explain the chaos of our current world? Will we call racism where it exists sin! Will we recognize that many of us are culpable by not speaking up out of fear that we will be criticized and maybe marginalized by people we know in this divided world. Divided by race, by politics, by life experience and by (may I say) our own ignorance or indifference?
This is a sin problem, not a political problem. As Aleksandr Solzhenitsyn wrote in The Gulag Archipelago: "If only there were evil people somewhere insidiously committing evil deeds, and it were necessary only to separate them from the rest of us and destroy them. But the line dividing good and evil cuts through the heart of every human being. And who is willing to destroy a piece of his own heart?"
None of us are exempt. Not me. Not you. We cannot raise this issue without implicating ourselves. We have not lived up to the Law of Christ that we love one another as He has loved us. That we would go so far as to die for one another as He gave His life for us. And so, too often, we stand and watch, careful not to ruffle the feathers of the powers that be - often those with influence and money - or challenge a status quo that is often driven more by political affiliation than Jesus. In fact, most discussions of racism quickly revert to political leanings and rarely to the Law of Jesus.
"A new command I give you: Love one another. As I have loved you, so you must love one another. By this all men will know that you are my disciples, if you love one another" (John 13:34-35).
When it comes to the issue of racism we have violated this command.
When it comes to the issue of life we have violated this command focusing primarily on abortion but not on all the other issues of life that affect people like poverty, racism, oppression, hunger, injustice and those who do not have the standing or power to defend themselves.
When it comes to the issue of Christian unity, we have allowed ourselves to be divided by politics, race, socio-economic status at the expense of Jesus and the Gospel He preached.
When it comes to generosity we have often chosen to fund our lifestyles and ministries but to ignore those who are in need. Like the Corinthians we have enjoyed our success and wealth (2 Corinthians 9) and have not given out generously like the Macedonians did (2 Corinthians 8).
When it comes to justice we have stood up for our rights but have often not taken up the cause of the powerless. We have ignored the command of God to care for the widow, orphan and alien - standing for all those who are without standing in society.
In these and many other ways we have stood and watched because it was dangerous to our reputation, friendships, politics or convenience to speak up and act! That would mean that we had to consider the line dividing good and evil that cuts through our very own hearts. And that would be too painful, too personal and involve genuine repentance - something that rarely happens anymore.
In the case of George Floyd there was no Good Samaritan among those who could have helped him. In the case of the American church there have been far too few Good Samaritan's. We passed by on the other side, busy with our own affairs. We saw but didn't act. Sometimes we never even saw. Yet we were certain in our theology and righteousness while we failed to act against unrighteousness.
Is God speaking to us through the prophet Isaiah when he writes: "Is not this the kind of fasting I have chosen: to loose the chains of injustice and untie the cords of the yoke, to set the oppressed free and break every yoke? Is it not to share your food with the hungry and to provide the poor wanderer with shelter - when you see the naked, to clothe him, and not to turn away from your own flesh and blood? Then your light will break forth like the dawn, and your healing will quickly appear; then your righteousness will go before you, and the glory of the Lord will be your rear guard. Then you will call, and the Lord will answer; you will cry for help, and he will say: Here am I." (Isaiah 58:6-9).
If we will say "Here am I" and show up to those things that concern God, He will say to us "Here am I."
I for one repent. I ask you to join me.
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Monday, June 1, 2020
One critical issue for new leaders: The speed of change is directly related to the speed of trust
Coming into an organization as a new leader is an event that will test the ability of even the best leader to manage the transition well. This is because change is an inevitable part of the process. Each leader has unique gifts and skills and they are hired because their gifts match the organizations needs at that time. So change is a given. Yet, that very change although needed, and even endorsed by those who hired the leader can be a difficult process. There are three reasons for this.
One. Regardless of your resume or accomplishments which may bring great hope to the organization, you as an individual do not yet have the trust of the staff. This is even more important if the previous leader had violated trust with the staff as you may be seen through their lens.
Two. You are coming with a vision for the future but there is often a DNA and a culture that will stand in your way until it is changed - if it needs to be changed. In other words, if culture needs to shift, that is perhaps your most important work because culture trumps everything (even the best leadership), Until you have a culture that will allow you to move forward without a drag on the organization, many of your efforts will prove futile.
Three. In most organizations you have two primary staff constituencies: those who represent the past and will cling to the ideals of the past and those who represent the future and want to move forward. How one deals with this will vary but a new leader needs to recognize that both groups exist and until there is alignment, some things will have to wait.
The key to navigating these three realities is to build as much trust with staff as quickly as possible. Trust is the most important coinage a new leader has so developing that bond of trust is the most important and pressing job.
Trust comes before most actions although taking some actions can actually build needed trust. This will be counter-intuitive for many leaders because leadership is all about action. New leaders come in with a vision and an outside perspective that allows them to see what others don't see and they are ready to move! What they don't understand is that those they lead can either make their life easier or harder depending on the degree of trust that exists. Trust can be built quickly if you have a strategy for doing so.
Here are proven ways to get to where we desire to go.
First: Honor the past but build for the future. Too many leaders act as if nothing done before their arrival has any significance, forgetting that the present staff was all part of the past to one degree or another. It is not necessary to criticize the past if one has a vision for the future. Honoring the past while you build for the future does not disenfranchise staff who were part of the past.
Second: Listen - a lot. Trust happens when individuals feel that their story and opinion counts. A new leader usually comes into their position with a well formed direction they intend to lead the organization. This a time to listen before revealing all that is on their mind. There is a large upside to this. In listening carefully to key staff, one can also make judgments as to whether they will fit in your preferred future. Listening builds trust in a significant way.
Third: Ask a lot of questions rather than making statements. Dialogue trumps telling every time and dialogue is nurtured by good questions. The answers to your questions also tell you a great deal about the thinking ability of staff, the vision and dreams that they have and the thoughtful nature of their responses.
I have realized on a number of occasions that if I had not taken the time to get to know staff I would have made poor decisions. I would have let people go I actually needed and I would have kept those who did not actually fit. Our first impressions may not be accurate and until there is dialogue one will not know.
As you listen, you are making judgments regarding people and strategies. Where there are things you strongly disagree with, keep your own counsel or speak only to those who can help you make necessary changes. Careless words to others will cost one needed trust.
Fourth, affirm everything and everybody that you can. You may not be able to affirm everything but you can affirm some things. The same is true with people. And remember, if there is a significant need for organizational change, it is because of a prior leader who allowed the organization to atrophy. There are staff who probably knew what was happening but their hands were tied. Don't blame them for what they were not responsible for. Be generous with your praise even if you intend to change many things. Criticism elicits no coinage. Affirm what you can and where you cannot, be light on criticism.
Fifth: be gracious even with those who won't be with you in the future. Graciousness costs you nothing. It is easy to be critical but the best leaders practice graciousness even when making needed changes. This means that we watch our words, our criticisms and our attitudes.
Sixth: Share your vision for the future but cast it in "wet cement" so that staff can dialogue with you on that vision. In order for your vision to become a shared vision you need to engage people in significant dialogue. One cannot just pronounce vision. And a new leader's vision will not prevail anytime soon unless he/she can bring staff along with them. Find multiple ways and venues to share a new vision for the future and engage in dialogue. Again, listen carefully. Staff may know things you don't know and will either be able to help you or hinder you.
Seventh: As new leaders we come in with our plans but we need to realize that an organization can change only as fast as people can react to the speed of change. The speed of change is directly connected to the speed of trust. The higher the trust level of staff the faster the change. The lower the level of trust the slower the change. What this means is that the speed of change we are proposing is only possible if we are paying equal attention to the speed of trust.
I have watched new leaders this transition because they believe that leadership is simply making the right calls. They made what they thought were the right calls but didn't listen to the wisdom of others, nor did they develop the level of trust they needed to bring staff with them. Eventually staff rebelled or constituents pushed back and it was over - especially true in nonprofits and churches.
Remember the speed of change is directly related to the speed of trust. Change always requires trust if you desire to being people with you.
So what is the most important job of a new leader who desires to bring change to an organization? It is the building of trust because trust is the coinage that allows them to lead in new directions and in new ways. The faster that trust can be developed, the faster the change can be implimented.
Saturday, May 30, 2020
George Floyd and what God wants from His people
Friday, May 29, 2020
Saturday, May 23, 2020
A Handcrafted Life
Wednesday, May 20, 2020
How hungry is your staff?
How hungry is your staff?
Hungry people get things done. They have energy, ideas, are proactive and even impatient. In my experience, there are not enough staffs that have this quality. Over time staff can get comfortable, fit into routines, get stuck in ruts and lose their edge. How hungry is your staff?
How does this happen?
Simply stated: Leaders allow it. They allow staff to fit into their little niche, doing their thing without needing to pay attention to the mission as a whole. They allow silos to develop where each division does its thing. Sometimes they even add too many staff which relieves their teams of having to train volunteers and needing to work hard. Accountability for getting things done lags and there is not a missional impatience to see things happen. Expectations are tailored to the schedules of staff rather than the needs of the organization.
There is a big difference between a hungry staff and a comfortable staff. There is also a big difference in the results. Where does your staff fit on this continuum?
Lean staffs with a passionately held mission and vision are far hungrier than a bloated staff with a mediocre vision. It is a good reason to staff lean: Hire the very best, pay competitive wages and staff as lean as possible. Anytime we become comfortable we lose our edge.
This is why staff changes are often necessary when an organization needs to be revitalized. New energy is needed as well as new leadership and vision. Otherwise, the inertia of old ways and comfortable paradigms creates a drag that prevents the organization from moving ahead.
This is also why it is wise for boards to give a new leader significant leeway to make needed changes. It can be painful but is often necessary.
Seven signs of a hungry staff include:
- A compelling vision that cannot be ignored
- A willingness to do anything with anyone to achieve that vision
- A can do attitude that is willing to do whatever it takes with whatever resources it has to move forward
- A highly entrepreneurial, collaborative, fun and idea driven culture
- Leaders who are in the trenches with their teams - doing what needs to be done
- A self starting staff who don't need much management
- Politics virtually don't exist
Monday, May 18, 2020
Becoming an attractional church is not enough. The key is Engagement
Before I start I want to affirm that churches should be attractive to those who come. They should be welcoming, easy to assimilate into, with excellent preaching and music (the best one is capable of). If we do not have a welcoming culture we are hurting ourselves and not representing Christ well.
With that said lets consider the downside of building a church that focuses exclusively on being highly attractional in order to grow. It is very simple.
First, the attractional model can create a consumer mentality among those it attracts. It cultivates the notion that church is about me (it isn't) and my needs (only part of the equation).
We have all watched attractional churches suck people from neighboring churches because it's programming and preaching were "cooler" and better than their church. This generates church growth in terms of numbers but is often simply the rearranging of seats by believers. It is not the kind of church growth the New Testament envisions.
Then there is this: When the next cool church comes along, the same people who came to your church move along. They came as a consumer and they leave as a consumer. And consumer Christians are not generally mature Christians because maturity requires something far different than consumption. It requires engagement! Putting one's faith and gifts to work and living in community with fellow pilgrims.
Without engagement there is no ownership and the back door of the church is as wide as the front door. If you want to close the back door there is something else needed: a high level of congregational engagement.
Engagement encompasses three areas: Engagement with God, engagement with people and engagement with service to others. The first has a lot to do with public services whether on line or in person. The goal is not to entertain but to help people connect to their Lord and savior.,
Engagement with others is equally important as the weekend services because it is in community that we often put what we have learned to work. It is where we receive encouragement and encourage. Engagement through the use of our gifts in service to others helps us grow and furthers the work of Jesus.
The New Testament talks about engagement at every turn. It is often the missing element in the western church where we put so much attention in being attractional that we don't grow disciples who are truly engaged.
Sunday, March 22, 2020
Seven suggestions for managing ministry staff in the chaos of coronavirus
One of the realities of the coronavirus situation is that ministry has become far more complex and complicated. Our traditional ministry paradigms have vanished for this season. We don't see people we normally see on a regular basis, it requires far more effort to stay connected with constituents and all of that is complicated by staff who are working at home in many cases.
Supervisors and leaders need to consider these factors as they lead in this complicated environment.
1. You may need to change your ministry priorities. Extraordinary times often require extraordinary responses. What was important two weeks ago may not be important in this season. Establish your very top priorities and ask how you can engage your staff to meet the need. Don't simply try to do everything you were doing without asking whether it is ministry critical in this environment.
2. You may need to change what some staff are doing. In this season, department distinctions and job descriptions are secondary to accomplishing the highest priorities of the ministry. For instance, if you determine that all folks 65 or older need a personal call to check on their welfare, you may need to reasign people from other departments to help you. Production teams may well need additional help as they work overtime to ensure that the online experience is all that it can be. Consider telling your staff that during this time they may well be asked to help with something that is outside of their normal purview. This is a good time to break down departmental barriers.
3. It is wise to stay in close touch with your staff or supervisors. Not everyone will easily transition from what they were doing to what they need to do now. Ensure that your supervisors are fully in line with what the church needs in this season and ensure that they are not only communicating the same to their staff but are helping their staff figure out what the need to be doing in this time. Some staff will easily adjust, some will feel like the world has gone from order to chaos and will need help.
4. Give staff clear expectations of what you expect in this season. Those who are working from home need to understand that this is not a vacation but that their work venue has changed. If anything, you need their involvement to increase rather than decrease. Clarity around expectations is crucial. That includes staying safe!
5. Ask staff to find ways to involve their volunteers. My belief is that volunteers are staff. They want to be involved which is why they volunteer in the first place. Ask what role they can play in the current environment and deploy them.
6. Remember that your staff have the same fears and concerns of others. They need encouragement, reassurance, extra emotional support and reminders that Jesus has this! We owe it to minister to them even as we minister to the congregation. Their spiritual temperature, faith and well being will spill over to the congregation at large.
7. Learn from what other ministries are doing. Everyone is trying to figure this out and we can cut our own learning curve by taking best practices from others and applying them to your own context. Large churches often can lead the way because they have the technology and staff to make it happen. Grab some ideas but don't think you need to match their standards. They have people.
These are complicated time. Don't continue as is but lead well in a changed environment.
Monday, March 16, 2020
Five things that Jesus may want the church to learn in the age of the coronavirus
I have a conviction that nothing happens in our world, good or bad, that does not first pass by the hands of God and which He doesn't use to build His church.
Having travelled the world for many years I have yet to find a place where Jesus is not working in the midst of suffering and hardship. In fact, church history would tell us that God does His greatest work in times of hardship because in those times He has our greatest attention.
I believe that God is going to use this time in the church to strengthen and build it. Specifically, it is my conviction that He may use this time to help us grow in the following areas.
Faith
The American church has the resources, expertise and knowledge to do all kinds of things without much of God's power. Prayer is often perfunctory and an "add on" to our work. In the age of the caronavirus we are realizing that we actually need God desperately. That is a very good thing and a much needed course correction for the church.
Being the church
The average church attender believes that the church is the building that they worship in. It is not. Buildings are buildings. The church is made up of the people of God. We are the church and we take the gospel with us wherever we go. In a time when the church cannot meet, God is reminding us that the church is not a place but a people. This is a time to remind people that they are the church we we need to act like the church.
Sacrificial service
From the beginning of the church it has been the people of God who ministered to those in need, especially in times of crisis. This is such a time. The world is living in fear but the church has the hope of Jesus. For the church, crisis calls for engagement and service to those who need it. We may need to be creative but Jesus wants to remind us of the mandate and mission we have outside the walls of the building we meet in (or don't in this season).
From fear to trust and hope
Our world is driven by fear. Fear that I won't have enough, fear that I might get sick, fear that the stock market will wipe out my retirement account, fear that the world is coming undone. Jesus says "The righteous will live by His faith!" In these days we can learn again that Jesus invites us to a simple, child like faith in the loving, sovereign, all powerful Savior who never leaves us or forsakes us. It is a great gift to come to the place where all we have to trust in is God. He is enough!
True connections
Community is one of the key ways that we learn how to follow Jesus. Life together is about relationship, transparency, encouragement diving into God's word and a level of accountability that comes from loving relationships. In these days we need one another even more. We might not be able to gather in groups but we can certainly do life together via online tools. Perhaps God wants us to learn the value of relationships in a new way!
If you are a church leader, ask yourself what you believe God wants to do within your congregation in these troubled days. Point your people in those directions. God has everyone's attention. Let's pay attention to what He is up to behind this chaos. Remember, nothing happens in our world, good or bad, that does not first pass by the hands of God and which He does not use to build His church.
Monday, March 9, 2020
The Coronavirus and its potential implications for churches
We ought not operate from fear although the 24 hour news cycle is certainly driving fear deep into our national consciousness. I choose not to live in fear but to be appropriately prudent personally and in a leadership role. For any group that gathers large numbers of people together there is some risk - if the virus is resident in the local community. And of course, the church gathers weekly along with other events during the week.
Situations like this are opportunities for people to learn to live by faith, trust God (no matter what happens) and reach out to those who are living in fear. Like all issues we face in society and our world this is a spiritual issue as well as a health issue and we need to address it as such. God is up to something even in the most difficult of situations.
Best practices
The place to start is with some best practices that the church can practice:
- Ensure that your staff and volunteers are regularly washing their hands. This is important for everyone but especially for those who deal with kids. Teaching kids to do the same will help mitigate the spread of the virus.
- Place hand sanitizer outside your gathering place, in the lobby and in easily accesible locations.
- Ask those who have symptoms of a cold or flu to stay home until they are well. These can be signs of the virus or can be benign but one does not know. In childrens ministries this may mean telling parents that they cannot accept kids who have these symptoms - gently and kindly.
- Use individual communion cups rather than a common cup.
- Encourage congregants to greet one another with fist bumps or elbow bumps.
- Encourage people to keep an appropriate distance from others.
- Staff may be reticent to stay home if they have a cold or are not feeling well because of using up their sick days. This is a time to ensure them that you will cover such days as necessary regardless of their sick day quota. Ask them to work from home rather than coming in.
- What do your childrens or youth ministries do if the local governament shuts down schools. Do you continue to meet or do you supend group events?
- If you are in the unfortunate situation that large gatherings are either not allowed in a community or strongly discouraged, how does the church respond in terms of services?
- If services are cancelled do you have a means of sharing a service via the web?
- Do your staff have the ability to work from home and keep in touch with congregants?
- How do you encourage the congregation in this situation where fear is the currency of the day?
- If much of your giving is via the offering (which you will not be taking) how can you encourage your congregation to continue to give when they are not regularly meeting? Do you have an easy electronic means for them to use?
- How can you use your small group leaders to stay in touch with members of their groups and can those groups meet using Skype, Zoom or some other platform?
- Think about how you can mobilize a prayer effort so that people are focused on Jesus rather than their fear.
- How can the church reach out to those who are affected, whether in the church or in the community during this time? Every crisis is an opportunity for ministry as people's attention is at an all time high and they are looking for divine help.