Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Wednesday, May 16, 2012

When it is time for ministry founders to transition

Ministry founders are special people. They took risks to get the ministry up and running and took it through the hardest period - the early years. The ministry vision was theirs. The decision making was theirs and others largely acceded to their wishes because the founder represented the vision and heart of the ministry. Often, for many years their decisions went unchallenged even by those who they brought into leadership around them. The ministry is seen as the founders ministry.


Founders often forget, because of the role they play that the ministry is not theirs. In fact, once a ministry goes beyond one person (the founder) it is no longer His or Her ministry and they are simply stewards of that ministry. 


Once there is a board there is an acknowledgement that there is also accountability to others and the ministry is no longer a sole proprietorship. In other words, even though the founder played and plays a special role, it does not belong to them and they are now accountable to steward well and accountable to those in leadership above them.


The transition from being in control to being accountable to others is often a hard transition for founders to make. After all, they are entrepreneurs who figured out how to get the ministry to where it is today. In their minds, nothing has really changed except that the ministry is larger and they now have more structure. They believe that they made the right calls in the past and can and should continue to make the calls in the future.


In reality, though, a lot has changed: The ministry is not larger but different, there is now a formal leadership structure that even the founder is under, others legitimately want a seat at the leadership table and what was once "mine" is now "ours" and the founder is just one of the players. Whether the founder realizes it or not, the whole world around them has changed and it is a new day that relies much less on them than it once did. 


In addition, and this is a very hard thing for founders to grapple with: there often comes a time when the leadership needs of the organization have moved beyond the leadership skills of the founder. This poses a delicate issue for them and their board. For founders, because admitting that they are no longer the needed leader is very tough - they got the ministry to where it is. It is in their minds their ministry. For boards, because they need to make a transition while acknowledging the special part that the founder has played.


I have watched high profile ministries do this well and do it poorly - it depends on how the board handles it and how the founder responds to it. However, these dynamics hold true in small ministries and churches as well. Many times, founders hold on and their fingers need to be pried open to allow the ministry to move on and flourish in the next run. Sometimes, when founders hold on tenaciously they end up seeing the ministry they built go into a sad decline.


In ministry, founders are not owners but play the start up role. Whether they can transition from the start up role to that of leading a different and more mature organization depends on their skill set. Some can and some cannot. Both boards and founders, however, need to acknowledge that the ministry does not belong to the founder. It is not unlike parenting. My kids grew up and now make their own independent decisions - and organizations grow up and start to make their own independent decisions. 


Founders are special people. Most people cannot start something like they did with their faith, courage and entrepreneurial spirit. But they and their organization need to understand that this does not mean that the ministry belongs to them. And there will come a time when they need to release the ministry to the next leader.

Tuesday, May 15, 2012

Conflict, reconciliation, Jesus, the church and us

The church, in general, has a pretty bad reputation when it comes to one of the most fundamental calls of the Christian faith - reconciliation. As a church consultant I have seen the road kill and carnage of congregations that fight with one another, people who don't forgive one another, spirits of animosity that poison relationships, recrimination, power plays and church splits. 


Pastors are guilty, board members are guilty and paritioners are guilty. Sometimes, whole congregations are guilty. All of us at one time or another have been guilty. Think of the conflicts we experienced with friends early in life let alone as the years went on. 


Paul, himself, who I will quote below had severe conflict with his partner Barnabas, John Mark as well as with the Apostle Peter. None of us are exempt in a fallen world. Fortunately it seems there was reconciliation in later years. Time has a way of bringing perspective and healing.


While I understand the sinful nature we still deal with as Christ followers, I cannot help but believe that the heart of God is deeply grieved over the divisions within His family - especially the unwillingness of people to seek reconcile their differences (however that is able to be done) and at the least live at peace with one another and at the best understand each other. Our inability to do so is really a rejection of that which Christ did for us in His death on the cross. 


The story of God with a rebellious creation is that of reconciliation. The overarching story, of course is that through Jesus we can be reconciled to God - because of His substitutionary death on the cross for us. This reconciliation brings forgiveness of our sin and therefore peace, fellowship and friendship with God which is what our Creator meant for His created in the first place.


This reconciliation, however has further implications. In Jesus, "There is neither Jew nor Greek, slave nor free, male nor female, for you are all one in Christ Jesus (Galatians 3:28). The many things that have divided us, race, ethnicity, social status, education, political party or gender have all been broken down by the cross where we meet God and one another as equals. In God's family, the distinctions that divided us are erased by the Holy Spirit who has made us part of a new family.


Jesus anticipated this breaking down of barriers when He prayed His high priestly prayer in John 17:23: "May they be brought to complete unity to let the world know that you sent me and have loved them even as you have loved me."


Likewise, Paul, wrote frequently of the unity of the body because of our adoption into God's family and the work of the Holy Spirit. Consider these words in Ephesians 4:1ff. "As a prisoner for the Lord, then, I urge you to live a life worthy of the calling you have received. Be completely humble and gentle; be patient, bearing with one another in love. Make every effort to keep the unity of the Spirit through the bond of peace. There is one body and one Spirit - just as you were called to one hope when you were called - one Lord, one faith, one baptism; one God and Father of all, who is over all and through all and in all."


Here is my question: If God was willing to send His very son to make reconciliation with us possible why, after receiving that gift, are we not willing to go the smaller distance to seek to reconcile ourselves with others in the family of God?


Is it any wonder that society as a whole is cynical of the work of God when His own people cannot live at peace with one another and fight the same personal and political battles as are fought in Washington between differing political parties? We can be just as nasty, just as vociferous and just as unforgiving and stubborn as the most unregenerate unbeliever. Yet we claim the name of Jesus!


We cannot control what others do or don't do but we can control what we do or don't do. Are we willing to be peacemakers rather than divisive? Are willing to forgive rather than to live in bitterness? Are we willing to overlook the failures of others since love covers a multitude of sins?


I also believe that we need to do a better job of helping our congregations understand the central place that reconciliation is to  play in the life of a congregation. The church should look different than the rest of society! We are, after all His people with His Spirit which is a Spirit of unity. This is an issue that needs to be addressed regularly in a world that is so deeply divisive. 


Living on this side of eternity conflict is inevitable - even among God's people. It is how we handle that conflict that is the important issue. Reconciliation is all about how we choose to handle conflict and broken relationships when they occur. 


What reconciliation does and does not mean:


It does not mean that the conflict was wrong or bad. Without disagreements important issues do not get clarified and addressed. Conflict itself is not bad. In fact it can be exceedingly healthy because it reveals the need to clarify some issue. What it does mean is that we choose to resolve the conflict in a way that is God honoring. As much as it is possible!


It does not mean that we must agree with the other party but it does mean that we can choose to disagree and not hurt one another any longer. Some issues will not be sorted out until eternity when we see fully and where our emotions are no longer in the way.


It does mean that there must be a cease of hostilities, slander, gossip and bad attitudes toward one another. The reputation of Jesus trumps my personal need to be right or vindicated. Carnal behavior in conflict is sin and must be resisted.


It does mean that we try to understand the other party's point of view even if we believe it to be wrong and misguided. The ability to listen, empathize and understand (even if we don't agree) goes a long ways to damper hostilities.


It does not mean that we need to change our minds on an issue if after discussion we remain convinced that we are being true to our beliefs and the facts as we understand them. 


It does not mean that we need to be close friends, or even friends. It does mean that we will not be enemies any longer. We can choose to bless one another without trying to be friends or to force relationships that have been broken. Sometimes keeping a distance is smarter than closeness when conflict has been severe and where it is clear that there cannot be a common solution.


It does not mean that we will always be able to sort through the issues. It takes reasonable, humble and teachable people to sort through issues and that is not always possible. Sometimes we must simply choose to put the issue behind us for the higher value of Christian unity. It does mean that if we have sinned in our attitudes during the conflict we ask forgiveness for our part. 


It does not mean that we forget the offense. That may or may not be possible. It does mean that we choose to forgive the offense because we are commanded to by Jesus who forgave our offences.


It does not mean that we pretend that the issues did not matter. Often they do and pretending that they did not or that all is now well when this is not true is a disservice to the concept of reconciliation. The hardest kind of reconciliation is when we cannot fix the issue but we choose to live at peace in spite of the issue.


Who do you need to reconcile with?


See these other blogs:
Incarnation and reconciliation
Reconciling irreconcilable differences
Unfinished business

Monday, May 14, 2012

Small shifts of truth - the Evil one's tactics

Have you ever thought about the lies that the evil one loves for us to believe? His strategy is to move the ground of truth ever so slightly but that tiny move makes all the difference in the world in reality. Think about these lies:
  • God is good most of the time. 
  • You need to earn God's favor.
  • Some of the Bible's moral commands are irrelevant in today's sophisticated world.
  • You are just an ordinary person and not equipped to do much in ministry.
  • God will never be happy with you given what you have done.
  • Since God is love He will not condemn anyone to eternal hell. In the end it will be OK for most people.
  • God does not heal today. That was for New Testament times.
  • If someone is sincere they will be accepted by God no matter what their religious path.
  • Believing in demons is pretty silly.
  • You cannot afford to be financially generous with God. In a few years you will be in a better position and you can do it then.
  • Some people are not worthy of God - or for that matter of my attention.
  • Grace is for the lost, not for us who already know God. 
The evil one is skilled at customizing lies to fit our circumstances and our particular vulnerabilities. Often they play like tapes in our heads and we are hardly aware of them.

How does one counter the lies of Satan? Daily time in God's word where we constantly evaluate our lives and our thinking against His eternal, unchanging, life giving truth. The Psalmist says, "I have hid thy word in my heart that I might not sin against thee." Put another way, I have saturated my mind with God's truth so I know the difference between the lies of the evil one and the truth of God. And I know that one is life taking (Satan) and one is life giving (God).

Remember: "The thief comes only to steal and kill and destroy; I have come that they may have life,and have it to the full (John 10:10)." 

You can only counter the lies of Satan with the truth of God. Spend time with His truth regularly and you will recognize what is not truth. The reason so many Christ followers don't recognize the lies of Satan is that they have not spent enough time in the truth of God. Without knowing truth we cannot know the lies. Scripture matters to our daily lives in more ways than we realize.

Sunday, May 13, 2012

If this was your last day on earth would you be OK with what you accomplished for Jesus?

Every day for each of us is a day of grace - undeserved and uncertain. It is the reality of life. 

Here is my question: If this was your last day on earth would you be OK with what you had accomplished for Jesus? In a fallen world, all of us have regrets but wise people seek to minimize those regrets and fortunately the grace of Jesus covers our many shortcomings. How grateful I am for God's grace, without which we would be lost.

But, we also make choices as to how closely we follow Jesus, how engaged we are in making His name well known and His reputation great, how much we invest of our resources in His Kingdom and how often we spend quality time with Him. Those kinds of choices make the difference between few regrets and many!

The only way I know how to answer this question is to live every day in a way that I believe would please Jesus. Living a life of few regrets is done one day at a time. There is no need for a grand design, just a need for daily faithfulness.

In the end, life is pretty simple:

  • Did I love Jesus and pursue Him?
  • Did I seek to follow His leading?
  • Was I a good husband, father and grandfather? (speaking for my situation)
  • Did I use the gifting God gave me for His purposes?
  • Was I generous for His work?
When all is said and done, most of the rest of life doesn't matter much. We are great at complicating life but when it comes down to the basics it is pretty simple - and lived one day at a time.

Saturday, May 12, 2012

What characterizes great ministry organizations?

All of us desire to be part of a great organization. Who wants mediocre or average? A great organization can be a small local church, a large ministry or anything in between. But they are characterized by five key elements.

First, they have great clarity about what they are about and they focus on that clarity with a lazer like focus. Great organizations are not scattered but highly focused. That focus allows them to go after specific results and know when they have achieved their goals. Everyone in the organization is aligned around that focus and those goals. Great organizations are not distracted by all the things they could be doing but focused on the few things they must be doing.

Second, great organizations treat their staff well. They hire the best, compensate the best they can and empower staff to use their gifts and energies to achieve the goals without micromanaging. Staff morale is a significant marker of the health of any organization. 

No matter how strategic a ministry is, or how driven to meet their goals, if they do not treat staff well, develop them and have a high retention rate, one cannot claim to be a great organization. Staff culture and health is a major indicator of the true health of the organization. 

I recently stayed in a hotel in Kenya where I interacted with many staff. I asked all of them how they liked working for their organization and to a person they told me how happy they were with the General Manager and the empowered atmosphere he had created. At the end of two weeks I knew that this was a great organization just from watching and interacting with the staff. Staff culture reveals the true DNA of any organization.

Third, great organizations are team led and driven. The strongest organizations have strong leaders and strong teams. Teams provide far more synergy, energy and creativity than any one leader. Further, if that leader was to be hit by the proverbial "bus" there are others who can step in and continue on. Any organization that is dependent on one key leader is unlikely to be a great organization. The creation and deployment of teams is indicative of a collegial and empowered atmosphere.

Fourth, great organizations are always developing the next generation of leaders. I believe that the test of our leadership is not simply what happens when we are leading but what happens after we leave. Did we leave the organization stronger then when we came? Did we leave behind the next generation of leaders who could take the ministry to the next level? A culture of leadership development is a sign of a great organization. In making this a priority we are committing to the long term health of the organization rather than simply short term success.

Fifth, great organizations are led by humble, intentional leaders. This applies not only to the top leadership role but all the leadership roles within the ministry. Humble leaders create a culture of dependence on God and collegial work, knowing that life is not about them. Humble leaders create opportunities for others and develop others. Humble leaders are open and approachable. Humble leaders serve others rather than use others. Pride is incompatible with Christian leadership.

Friday, May 11, 2012

Leaders as moving targets

One of the most frustrating genre of leaders to work for are those who move at the speed of lightning, have a plethora of ideas, are on to something new regularly and are idea people who often want their staff to deliver on those many ideas. In short they are moving targets that rarely get pinned down.


Moving target leaders create a lot of chaos for their staff. They are hard to keep up with, are rarely on a consistent course and therefore create uncertainty, lots of extra work and consternation of staff. 


This is why staff turnover for these leaders is generally high and the more capable the staff member the more likely it is that they will leave after a short tenure since constant change is an unempowering and uncertain culture in which to work. 


By their very nature, leaders who move at the speed of light rarely are able to empower other significantly because they are constantly determining the direction themselves. Issues like planning, annual plans and consistent budgets are tough since things change regularly. It can be crazy making for staff.


The challenge is that moving target leaders often can get an organization to a certain size by their sheer energy. And as the ministry grows, the challenge of keeping it moving in an consistent direction increases. As do the staff challenges.


This type of leadership can work in the early entrepreneurial ministry start up stage. However, at some point, unless the leader can transition to a true organizational leader rather than an individual producer who kicks up a lot of dust, the organization starts to suffer, staff get weary and boards become concerned. 


If you are a moving target leader or a board member for one and the organization is at a size and place where it needs more stability what do you do?


One option is to get executive coaching for the leader to help them transition to a more stable leadership culture. In my experience about 50% of of moving target leaders can make the transition with a lot of work and coaching. But they must truly want to make the changes necessary and it is not easy.


Another option is to hire a COO for the ministry who is the buffer between the moving target leader and the rest of the staff. This can work with a lot of negotiation and will on behalf of both parties but it will remain a constant challenge for the CEO and the COO.


Another approach is to suggest to the moving target leader that the organization needs a different kind of leadership style at this stage of their existence and that they need to make a transition. This often takes the leader by surprise because they are rarely tuned into the chaos that they create by their leadership style. However, boards that see the chaos and dysfunction on staff will sometimes make the call for the leader. They may not even recognize the true reason for their discomfort but they know that the organization is weary of the constant flow of new ideas and directions.


A final approach is to recognize that this is the way it will be and live with the chaos and uncertainty. This will generally mean significant staff turn over and good leaders who will choose not to serve on the board or staff for long. 


Small entrepreneurial ministries can live with leaders who are moving targets. The larger the ministry grows, however, the more problematic it becomes.

Thursday, May 10, 2012

A theology of life

Think of the amazing gift we have been given in being made in God's image, in being “image bearers” of the Lord of the universe:

·       We were created for eternity with an eternal soul
·       We were made for a relationship with our creator
·       We were given the gift of relationships with one another
·       We were granted the gift of moral freedom
·       We were given the amazing capacity to create
·       We were given the ability to love deeply

The apostle Paul puts all this in perspective in Ephesians 2:10. “For we are God’s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.” The word “workmanship” means a unique work of art, a one of a kind. As unique works of God we were created for a personal relationship with him in Christ Jesus, in order to join him in His work in this world (good works) which God prepared for each of us “in advance.”

In endowing us with His image, He gave something of Himself to mankind. Our very ability to know and love him and one another is part of that gift. I can adore and love my spouse and my children and have meaningful relationships with others because He chose to make me in His image. I can know Him, serve Him, join Him in His work in this world because he made me in His image. I can use all my creativity in loving and caring and serving and living because He made me in His image.

I remember meeting my son Jon for the first time knowing that this was my flesh, my offspring. The day I met my first grandson, Gavrel, was even more profound, Again, here was a precious child with my DNA, flesh of my flesh of my flesh entering the world. In making us in His Image, God deliberately planted something of Himelf in His created. Just as I look at my grandson with a love too deep to describe, so He looks at us with a love that is able to see beyond all of our brokenness for He sees His image in us, however flawed by the entrance of sin into our world – deliberately planted in us by Him.

Our news is full of stories of the brokenness of our world. It is easy to become numb to the human needs and issues we become aware of. But stop for a moment and put on the lens of God. Your neighbor who is hurting is made in God’s image. The thousands of children who needlessly suffer from malaria every year for lack of mosquito netting are made in His image.

The disabled who are so easily treated as throw away people in much of the world are made in His image. Those who suffer from chronic dysentery for lack of clean water are made in His image. Those young slaves of the sex trade internationally are image bearers of God. The millions who are aborted annually are stamped with His imprint. The elderly who are shuffled off to a lonely existence are made in His image.

Seen in that light, we cannot ignore the spiritual and human needs around us or of our world and be like Jesus. Life is precious. People are precious. Even the most broken individual is a potential son or daughter of the king because all were stamped with His image. 

No other part of God’s creation was endowed with an eternal soul or an eternal destiny. To care for people and their situations is to see people as Jesus sees them and to love them as He loves them. To live selfishly, immune from the suffering of others is to reject the nobility God placed within man, even though sin has made much so ignoble.

Every time we uphold the dignity of human life, uphold biblical sexuality, treat our spouses well, care for those that society throws away: widows, orphans, AIDS victims, those with unwanted pregnancies, the disabled, the sick, those in dire poverty, the elderly, we join Jesus in bringing value to life made in His image. We join Jesus in His prayer, “Thy will be done on earth as it is in heaven.” How is it done in heaven? Perfectly! 

When we join Him in meeting the physical and spiritual needs of our world we start bringing little bits of heaven and His values to a world that is lost and dehumanizing to those He created. We join Him in His quest to reimage an image made wrong by sin and bring out the beauty of what God originally intended.

We cannot meet all the needs of our broken world but we can make a difference for someone who is an image bearer of God. Every act of compassion that meets physical and spiritual needs is an act of obedience to our Father who cares so deeply for every human being. He hurts when they hurt, and wants every image bearer to find Him and be ReImaged into His likeness. 

Every time we go out of our way to bring life to a situation, we make the heart of God glad. Each word that encourages, touch that shows love, help that brings hope or Good News that speaks to the soul mirrors the heart of God toward those He created. None are beyond His grace, none are too broken for his healing or beyond His divine touch. 

Do you see people through human eyes or Jesus' eyes?