The Bully Series: When church boards don't confront church bullies

 

Church bullies are toxic to the local church. They create divisions and unhealthy alliances, spread gossip and rumors, and undermine leaders regularly. They do this to accomplish their ends. They may be angry, have an agenda, or want to hurt leaders, whether boards or the senior Pastor. But the end result of their toxic, unethical, and unbiblical behavior is to hurt God's people. If you are a church leader, please read that last sentence again because it matters. 

Here is the problem with church boards and church bullies. Boards are very reluctant to deal with them. They are intimidated by them and don't want to rock the boat. They find all kinds of ways to justify this toxic behavior. "Oh, that is just Joe; get used to it." Listen, Betty is a good person despite all the gossip and malicious lies she tells." "We have always had a problem with Bill." 

And who gets hurt? First, God's people. The leadership becomes complicit in the toxicity when they refuse to deal with it. Bullies use disinformation, unkind words, gossip, malicious charges, and underhanded techniques to get their way. And they refuse to be held accountable. They triangulate leaders and, in the process, create doubt, distrust, and undermine senior leaders. Often, the senior Pastor. 

I am asking passive boards to reconsider their inaction when it comes to those who are toxic in the church. You are the key to solving these issues, and I invite you to do what God needs you to do and protect the body of Christ. 

I have several questions for church boards.

First, if you were the target of this malicious behavior, would you want someone to stand up for you? That is what senior pastors often don't get. They are expected to put up with unacceptable behavior in the church because you, as a board member, will not call the bullies out and confront them on their behavior. Many pastors live in pain or choose to move on when boards will not protect them.

Second, if you were a business or business owner leader, would you allow this behavior in your organization? Of course, you would not. You would recognize that this behavior does not serve you well and is undermining you and what you are trying to accomplish, and you would put a decisive stop to it. So why do you allow it to continue in the church?

Third, what do you make of frequent commands to Timothy and others to deal with divisive people in the church because their behavior is antithetical to what God has called us to? One day, you will stand before God and account for what you did and did not do as a leader and whether you protected the flock for such sinful behavior. 

You cannot have a healthy church with unchallenged toxic behavior! It will not happen, so pretending it is OK and you don't need to act is foolish and naive. Paul specifically commands leaders to deal with the three wolves of heresy (false teaching), sinful behavior (that is ongoing and egregious), and those who sow division in the church. Paul challenged the church in Corinth to deal with those who sowed division and those living in unrepentant sin. 

Church bullies do what they do because they suspect no one will challenge their behavior. After all, they have gotten away with it for a long time. They refuse to be accountable and refuse to repent, apologize, and adopt healthy behaviors. And boards coddle them, don't confront them, and tell pastors this is just the price of ministry. That is wrong, unbiblical, toxic, and makes leaders complicit. And thousands of complicit church leaders refuse to do what they are supposed to do as undershepherds of God's flock and protect the body of Christ. 

If you are one of those board members who will not confront sinful behavior (it is), either step aside or do the job God has given you to do. The health of your congregation is at stake.

Blogs in this series:

How to spot a bully in the church

When church boards don't confront church bullies

Confronting the bad behaviors of church bullies

When the Pastor is the bully

The close connection between narcissism and bully behaviors in the church

When the bully is a church board member

The Bully Series: How to spot a bully in the church

Newsflash: There are often people in a church who are bullies and get away with it because church leadership is too nice to call them out on their destructive behavior. Often, we know something is not right, but how do we know when behavior has crossed a line and is unacceptable? Here are some behavioral signs that you may be dealing with a bully.

They have to get their own way. If a group decision is not their liking and they insist that things are done their way, beware.

They intimidate to get their way. It can be intimidation in attitude, not letting go of an issue, constantly pushing, or threats of some sort.

They triangulate others into their orbit to put pressure on leaders. Talking about their "concerns" (nothing other than manipulation), they develop a group that they rope into their point of view, so now there is a group dynamic to the bullying.

They criticize others, usually leaders in private, seeking to undermine the authority of a leader or leaders. Those they talk to often take up the offense or cause without any reason.

No matter how much attention they are given or how many conversations one has with them, they do not move off their position. It is their way or no way.

They often raise their issues in congregational meetings, seeking to force the hand of leadership. Nor are they nice about what they have to say.

They do not respect authority. Especially church authority - unless they are in church leadership, in which case they demand others respect their authority.

They cloak their concerns and language in spiritual terms. When behaviors don't match the words, don't be fooled. This is not spiritual. It is about power and getting one's way.

When confronted, they deny, fight back, or lie. They are not willing to be held accountable.

They hurt people who get in their way but are never wrong and rarely apologize. After all, it is about them, not others.

Why do bullies get their way in many churches? Because they can and because fellow Christians are not very smart about what is happening. After all, would a fellow Christian have ulterior motives??? The answer in many situations is "absolutely." Don't be fooled, don't be intimidated, and don't allow these kinds of behaviors in your church. It is divisive, dangerous, ungodly, and evil. Call it for what it is.

By the way, the Apostle Paul warned of those who create division in the church. That is what Bullies do, but our unwillingness to confront sin often lets them get their way. In fact, in many cases, we would never put up with that behavior in the workplace, but we do it all the time in the church. Sad. 

Blogs in this series:

How to spot a bully in the church

When church boards don't confront church bullies

Confronting bad behaviors of church bullies

When the Pastor is the bully

The close connection between narcissism and bully behaviors in the church

When the bully is a church board member

Toxicity in Leadership

 

The role of senior leaders in creating open dialogue

 

Moving from toxicity to health in organizational leadership

Toxicity in leadership often stems from our inability to control our egos in our interactions with others. If you have ever been in a conversation with a supervisor or boss and feel unlistened to, put down, diminished, your opinion discounted, or attacked verbally, you have experienced an unhealthy ego that needs to be right, superior and get its own way. 

These behaviors destroy trust, create cynicism, hurt hearts and shut down important conversation. At the least is it destructive and discourteous behavior and at the most it is destructive to the very staff who make possible the mission we represent. 

Leaders do not fully understand the power of their words, actions and attitudes to lift up or diminish those who work for them. When ego gets in the way, their staff and the organization suffer greatly.

This is not an uncommon issue. However, as we mature as leaders it is an issue that we must confront and deal with it because not doing so will eventually destroy our leadership. And can destroy our organization as the best people leave because of the toxic behaviors of the senior leader(s). 

In my experience there are several key's to ensuring that we lead from health and not the toxicity of our egos. 

First, you have to want to lead from health! While that may seem obvious it is not because the only way to know how your words or behaviors negatively impact those around you is to openly ask for feedback and very few leaders are willing to do that. The very question is a threat to their fragile ego's.

When I led an organization I would regularly ask those who reported to me if there was anything I did that created issues for them, anything they wished I could change about my leadership or any advice they had for how I could be a better leader. The responses were always very helpful for me in understanding myself and the blind spots I had in my leadership. If a leader is not willing to regularly ask those kinds of questions they are not serious about wanting to lead from health. The most significant risk we run as leaders is that we are not self aware of our own impact on others and the only way to understand that impact is to ask the right questions.

Second, when we learn that we have some significant issues we need to get help. Professional help! Ego will tell us we don't need it but our ego is wrong. Most leaders do. The negative behaviors listed above come from a deep place inside of us. The need to be right, the inability to listen well to others, the tendency to put others down or disregard their opinions, the belief that we should call the plays are all behaviors rooted in our own dysfunctions and often stem from childhood. Unless we understand where these negative behaviors come from, we cannot modify them in a healthy manner. 

This is not an easy journey but a necessary one. It is a journey I have had to take and in my coaching practice I have the privilege of helping others in this journey. The willingness to take that hard journey is a sign of strength rather than weakness and the more disclosing you are to those around you about your journey, the more respect you will have. Those around  us know what our issues are even though we may try to pretend they don't exist. They know and they appreciate the efforts to become a better leader as it impacts them.

Third, we must create open atmospheres in our teams and organizations where candid and honest dialogue can take place. This is the most critical factor in creating healthy organizations and holding everyone, including the leader, accountable for words, actions and decisions. 

The key factor in how open or closed an organization is to honest and candid conversation is always the senior leader. The organization will mirror his/her oppenness or closedness because self preservation will require people to not challenge where their leader will not allow you to go. Those who do find themselves looking for another job. They are marginalized and choose to move on. 

In fact, consider asking your team this question. What are the subjects or topics or issues that you wish we could talk about as a team but you are afraid to put on the table. And then just listen. Make a list on the white board and commit to taking them one at a time until all have been discussed. Only leaders who are serious about leading form health will take that step but it makes a powerful discussion.

"Ask any group of employees to describe an ideal team or organizational culture, and they will tell you: supportive, transparent, authentic, collaborative, trusting. But inquire about their current company's culture, and the list will usually look very different: competitive, political, territorial, untrusting, conflict adverse."

This quote is from Ego Free Leadership by Black and Hughes and is an excellent resource on this topic.

The danger of a culture of consumerism over disciplemaking in the church today

 

There is no country where the church has the American church's resources. And yet, with all the advantages it has: wealth; technology; training; strategy, and Biblical knowledge, we are not doing well in many congregations. In fact, we inadvertently hurt ourselves by focusing on the wrong things, which causes us to miss the best things. We are often building a culture of consumerism over disciple-making and that is hurting us and God's people.  Here are some examples of how we inadvertently hurt ourselves in some quarters.

In our concern for "market share" (yes, that is a thing), we appeal to the consumer mentality of church members rather than to the Biblical Mandate of making disciples. In the city in which I live, the revolving door among the large churches particularly has been evident for the past several decades. A "cool" church will appear and make a splash, and its weekend experience is impressive, and migration takes place from other churches to the cool church. 

The problem is that we are training congregants to look for "what's in it for me" rather than focusing on helping them become disciples who love Jesus, and when another cool church appears that is cooler than the church I am attending, the migration happens again. If we train consumers, they will act like consumers. If we disciple people to follow Jesus, they will follow Him. The two are not the same. 

This goes to our marketing efforts as well. We develop programs and swag and the best stage presence because that is what will bring people in, and yet we miss the magnetic quality that actually builds a long-term family of believers - a congregation that loves Jesus and each other which is the greatest marketing tool a church could have. 

The consumer mentality of the church impacts our teaching. I am bemused that there are churches that won't even use the word preaching or teaching (two very Biblical words), but they talk on staff about who is doing the "presentation" that week. And the presentation must not be controversial (which Jesus and the Scriptures usually are), must not deal with the hard topics of the Bible (of which there are many), and must be uplifting, relevant, and non-controversial. It is a win, perhaps for market share, but how is it a win for helping people understand God and His Word?

Too often, we want people to love our church and be loyal to our church rather than wanting people to truly love Jesus and be loyal to Him. Think about the Gospels. Jesus did not try to be cool and hip. Rather He was authentic and spoke truth with amazing mercy and grace. He came full of Grace and Truth. 

The early church, likewise, had few of the advantages our contemporary churches do. But what they had was an infectious love for God and one another that was a magnet for those around them. As to the "teach," this is what Paul had to say about his preaching. "When I came to you, brothers, I did not come with eloquence or superior wisdom as I proclaimed to the testimony about God. For I resolved to know nothing while I was with you except Jesus Christ and him crucified. I came to you in weakness and fear, and with much trembling. My message and my preaching were not with wise and persuasive words, but with a demonstration of the Spirit's power, so that your faith might not rest on men's wisdom, but on God's power" (1 Corinthians 2:1-5)." Paul would not be invited to speak in many of our cool, large churches today.

Nor, maybe Jesus because He talked about a "narrow gate" to God. He said that no one comes to the Father except through Him, and He spoke of heaven and, if you can believe it, hell and coming judgment. He did it with grace, but He spoke the truth - truths that we are often fearful of speaking ourselves. For those who want to be cool, Jesus said some very inconvenient things. 

And one last thing. Jesus championed humility over pride and ego. Yet many of our congregations today who live in the consumer space are driven by leaders with egos who have an agenda to grow their brand. Why do we brand? Because we are building a brand that is ours and that will set us apart from the rest. But Jesus talked about championing the Father, and Paul build a brand not around personalities (see 1 Corinthians) but around Jesus and the cross and following Him.

These are all contrasts between consumerism and discipleship. Which are you building in the church you attend? It is worth thinking about. 

When leaders cannot be challenged