Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.
Showing posts with label missional clarity. Show all posts
Showing posts with label missional clarity. Show all posts

Tuesday, December 6, 2011

Does your ministry have vision so compelling that people cannot ignore it?

It was Jim Collins who gave us the new word BEHAG (Big Hairy Audacious Goal). It is the concept of a vision so compelling, so clear, so focused and so energizing that it cannot be ignored. In fact, by its very nature it draws people in who resonate and want to be a part of it. 


This kind of vision is not necessarily about big or expensive. We too often attribute compelling vision as big numbers. Not so. Compelling vision may be to be part of a coalition of churches to together reach every home in a city. Your church size does not matter, but the vision is compelling. It may be to become a congregation known for its love and compassion in the community. It could be to adopt a region of the world where a congregation is committed to bringing the Gospel in a holistic way - a huge challenge that is not dependent on church size. 


Compelling vision is a vision that can be articulated clearly, meets real spiritual needs, is other centered rather than us centered, requires significant energy and even sacrifice to accomplish and will positively and significantly impact a group, community or area with the love and message of Jesus. It's mandate is one that cannot be ignored. 


Here is a counter intuitive principle. We often think people will be motivated to participate and give and become excited when it is something that benefits them. Actually, for most,  the more "other centric" a vision is, the more compelling it is. It calls us to something. It challenges us to participate in what God is doing in big ways. It requires the skills of everyone. It invites us to sacrifice for the sake of something great. It lifts us out of the mundane and calls us to something of eternal significance. 


What is your ministry's compelling vision?


Oh, about BEHAGs? Jesus gave us the biggest one ever. It is the great commandment to love one another as He loved us and the Great Commission, to reach our world for Him.



Friday, November 11, 2011

Job One of a Leader


Many ministry leaders miss the single most important factor for success (apart of course from the Holy Spirit). That one factor is the key to charting the right course, staying on that course and seeing everyone go in the same direction. Very simply it is clarity of who you are, where you are going and how you will get there.


The lack of clarity is one of the key reasons that otherwise good ministries stall out, plateau, suffer from multiple silos and disconnected programs and eventually move into decline. It happens to churches and ministries frequently.


My conviction is that the first job of any leader is to provide maximum clarity to those they lead about who they are, where they are going and how they will get there. The second job is to ensure that there is alignment around that clarity and the third job is to ensure that there are results that reflect that clarity. Specifically, there must be clarity on mission (why do we exist?), guiding principles (what are our non-negotiables?), central ministry focus (what do we need to be doing all the time?), and culture (what do we want to leave behind?). 


That sounds easy but it is actually takes significant work to define these correctly. Define them right and you will get traction. Define them wrong and you may be chasing after the wrong things. Don't define them at all and you are just hoping that you get to where you want to go which you probably will since the destination is undefined! 


Think about this. Without clarity:
-People will go in whatever direction they think they should go.
-You cannot hold people accountable for specific and objective results.
-There is no ministry wide alignment or focus because there is no clear definition.
-People will fill in their own definition of their own clarity leading to multiple visions, directions and silos. You will never have people on the same page!
-There is no unifying vision or common mission.
-You will not attract or retain the best people because they will not be content to give their energies to an undefined goal.
-You never know whether or when you have achieved success.
-Followers become disillusioned because they sense the fogginess of purpose which eventually leads to conflict.
-Someone other than the leader will step into the gap with their clarity and eventually undermine the leadership of the leader (who is not leading).
-You end up with an accidental culture rather than an intentional ministry culture.


Put in that light, the clarity issue clearly becomes critical.


What keeps leaders from getting to clarity for their team, church or organization? For some it is conflict avoidance as defining clarity is inevitably going to create robust dialogue and conflict as to what the clarity should be. For some it is a matter of focus. They are too focused on other things that they miss the main thing. For some it may be a lack of understanding how to get to clarity. (For those in this camp, take a look at my book, Leading From the Sandbox, chapters two, three and four that are all about getting to clarity).


In my role as an organizational leader I consider job one that of providing maximum clarity to those I lead and am the chief evangelist of that clarity. Why? Because I am convinced that the clarity we have around the four key questions of mission, non-negotiables, focus and culture are the very things that are going to get us to the greatest success. There are many things I could do but neglecting this one would cause the whole organization to suffer. On the other hand, the more focused we are on our clarity the greater our success will be. 


Clarity is challenging but it is job one of any leader. Miss that responsibility and everything suffers. Get it right and everything else is enhanced. 

Wednesday, November 9, 2011

What gets pastors into trouble with their congregation

Pastoring today is one of the most challenging jobs on our planet. You have as many expectations as you have parishioners, there are strong opinions on almost everything, church unity is easily disrupted and spiritual battles are always being fought. 


All of that is true but it is also true that pastors can cause pain for themselves if they do not pay attention to a set of core disciplines or practices. Those non-negotiable core disciplines include the following:


One: Not putting adequate time into message preparation. Yes I know that the seminary lingo that one should put an hour into every minute of speaking is generally impossible and that the bar on preaching has been raised dramatically in the past three decades as good preaching and teaching has become available to anyone who looks via radio and the Internet. 


However, when I hear complaints regarding preaching it is almost never that their pastor does not live up to some well known and gifted speaker. Rather it is that they do not preach messages fully rooted in Scripture and applicable to the real issues of life. Our people will give us great grace in not being the greatest preacher in the world but they will not forgive us for not rooting our messages solidly in God's Word and making its application to real life clear. Preaching rooted in God's word has power regardless of the skill of the speaker as God's Word changes lives. Pop theology and psychology does not change lives - the Word does.


Two: Not building strong team among staff and volunteers. Disunified staff or lack of alignment of staff and key leaders causes lack of unity and alignment in the church. Too many pastors see the job of building a strong team as an afterthought rather than a central part of their role. It matters because a cohesive staff is necessary for a missional direction and well planned ministry. Lack of staff unity or alignment will eventually cause a lack of unity in the church that will come back and bite the senior leader.


Three: Not being able to articulate a clear vision and direction for the church. When there is not clarity over who we are or where we are going, churches start to drift and that drift is uncomfortable for many in the congregation even if they cannot articulate it. For leaders in the congregation (elected or not) it is a huge issue because they understand that clarity of direction is key to getting healthy ministry done. Congregations are not looking for pastors who have the leadership skills of some high profile mega church leaders but they are looking for clarity of direction - and they have every right to expect that from their leader.


If a pastor is not gifted in defining a clear vision and direction, it is critical that they bring around them people who can help them do so. When this is not done well, congregations not only drift but they turn inward and conflict often results. Lack of direction will eventually compromise a pastor's ministry.


Four: Poor Emotional Intelligence (EQ). Poor EQ translates into poor relationships, defensiveness, inability to develop a culture where robust dialogue is encouraged, a need to be right, being unapproachable, inability to deal with people who disagree with them, personal insecurities, hubris, narcissism and so on. EQ issues will catch up with a pastor because their ability to lead always comes back to healthy relationships and personal influence. Where healthy relationships are not the norm, conflict results, good people gravitate out of the church and the culture of the church starts to reflect the dysfunction of the senior leader. In addition, healthy people spot poor EQ easily and are often not interested in working closely with leaders of poor EQ.


Healthy and wise pastors pay a huge amount of attention to these four areas because the lack of health in these four will, without question, compromise their leadership and may even become the cause of having to leave their church. When pastors get into trouble it is not always the fault of others. It can be the inattention to key issues of leadership that define their role. These four are always central.

Wednesday, August 31, 2011

Visionary or focused leaders

We often hear the term "visionary leader" in Christian ministry circles. It is used to describe leaders who have expansive vision for their ministry's future. "Visionary leaders" are sometimes like salespeople trying to sell their people on their vision. 

"Visionaries," however, are often unfocused, scattered, have more ideas than the ministry can absorb, are easily distracted by the next great idea and seem by their staff to be going in different directions depending on the day or the next big thing. In other words, they can envision great things but can be low on the scale of focused direction and ministry execution.

I strongly believe that leaders need to be able to envision what can be for their ministry. But, it must be a focused direction with the ability to lead the ministry toward that goal in a disciplined and orderly way without the distractions of the next "big idea" or multiple and confusing focuses. 


Vision without the ability to deliver on the vision is empty vision. It may sound great but like sales hype, if it cannot deliver it is not helpful. What ministries need are leaders who understand how the ministry can maximize its spiritual influence and then help the ministry go there over the long haul. These are the leaders who see their ministries make the most significant difference.

There are three kinds of leaders. The status quo leader who is content with managing ministry as it is without much change or innovation. Then there are confusing leaders who have great vision but are chasing those visions in ways that cause consternation for their staff. Finally, there are focused leaders who have a goal in mind and lead their ministry in a disciplined and focused way toward that goal.

Focused leaders are usually far more effective than what we often call visionary leaders. They know what the goal is and they focus their ministry on that goal with discipline. While they are highly flexible in their strategy, they don't waver in their direction of focus. 

Thursday, July 7, 2011

church renovation

On a regular basis some of the most read blogs on this site have to do with dysfunctional boards and unhealthy churches. I am sure that this comes out of the deep frustration of leaders who want to see greater health and congregants who are tired of the lack of leadership, health, intentionality and missionality of their church. 

There is a deep yearning among people I meet to see the church live up to its Biblical expectations where life change takes place, people find Jesus, there is safe and supportive community and the power of the gospel of Christ is found in a grace and love filled environment. But such churches don't just happen: they are led by leaders who have charted an intentional course toward congregational health and missionality.

So what does it take to see an unhealthy church become healthy and vibrant? 

First it takes leaders who have the courage to face the reality in humility that there is a problem. This is not easy. It takes a large dose of humility to admit (if you are a leader) that a problem exists in your church and that change is deeply needed. But until leaders are willing to name the elephant in the room (dishealth) and articulate what needs to change, renovation cannot come.

Spiritual pride is the foremost issue that keeps leaders of unhealthy churches (the vast majority in the United States) from moving toward health. We simply don't want to admit that we have a problem even in the face of intractable evidence. There is no chance for greater health in a sick church until leaders set aside their own pride and humbly admit that there is a problem, that they are part of the problem and that they need God's help in solving the problem. I cannot say this strongly enough: Until leaders humbly admit their need, there will not be change.

In cases where there is deep dysfunction on the board and the board has faced reality and wants to get its act together I strongly suggest that they ask for outside help: a coach to walk them through a process toward health. An outside voice can speak truth, sometimes painful that insiders often cannot. Further, an outside voice can hold board members accountable for their own health as a board.

Second, leaders change first. Generally, unhealthy churches are simply a reflection of unhealthy leadership - staff or boards. So, divided boards generally yield a divided congregation. Lack of spiritual passion among leaders yields a congregation with a lack of passion. Lack of intentionality in leading yields a lack of intentionality of the congregation as a whole. Congregations do follow the example of their leaders so until leaders choose to change and to get their act together spiritually, relationally and in their intentionality, the congregation won't. When they do, the congregation takes notice. 

Third, realize that this is a spiritual issue. The church is the bride of Christ. Unhealthy churches, churches in decline or that are plateaued, churches with conflict and a spirit of criticism or simply malaise are not just unhealthy, they lack spiritual vitality. There needs to be both recognition of this and a deep sense of repentance on the part of leaders. God immediately pays attention to the humble repentance of His people and His leaders. He resists the proud but gives grace to the humble.


Fourth, talk publicly, openly and candidly to your congregation about the spiritual issues in the church, the need for change and the commitments that the board has made spiritually, relationally and missionally. Naming the issues and calling a congregation to a higher level of spiritual citizenship is a powerful move. Some will naturally resist because they are used to the status quo but if leaders are together and committed, the vast majority of folks will agree and follow their lead. 


Fifth, call the congregation to prayer, repentance and humble obedience. It is amazing what happens when we simply humble ourselves before God and ask Him to show up in power as we commit to healthy relationships and focus on becoming a healthy body of believers.


Sixth, chart a clear course of intentional ministry. Health and missional effectiveness does not happen by accident but as leaders intentionally help the church do what God intended it to do: introduce people to Christ and help them experience the full transformation that Jesus wants to bring - impacting then their community and the world. 

Seven, realize that people are used to living in an unhealthy church environment and some will resist moving toward health because it means they need to change their behavior. When sick churches become healthy, some folks actually leave because they don't want to live in a healthy environment. For leaders charting a course of change, chapter twelve of my book, High Impact Church Boards, Negotiating the Whitewater of Change can be helpful. In fact, the book is all about healthy, intentional and empowered church leaders.

Want renovation in your church? It starts with leaders and it starts with humility. It starts with hearts that are willing to humble themselves before God.

Sunday, June 12, 2011

Ministries don't drift toward success!

We wish we could but it does not work. Drifting toward success simply does not work. It takes a clear direction, intentional strategy, courageous resolve and long term thinking to get us to where we need to go. Think about those four descriptors. Do they represent the ministry you are a part of?

Clear direction. If you had to describe in one minute or less what your ministry was about and where it was headed, could you do that? Clarity of direction is not complex (forget the multi page position papers that no one remembers). Rather it is clear, concise, and easily understandable. If you were to ask each of the members of your team to do the same thing would there be significant alignment about what they all said? If not, some dialogue might be helpful!

What is your intentional strategy to accomplish your clarity of direction? Is it understood, easily communicated and make sense? Is that strategy a shared strategy by all members of your team and are they actually living it out rather than using it as a slogan? More to the point, do you have a strategy at the macro level to accomplish your goals or do you just hope that your activity gets you to where you desire to go? Remember there is a significant difference between activity and results.

Direction and strategy don't mean a lot without courageous resolve. There are many impediments to actually accomplishing the mission you have starting with people who may not want to cooperate, obstacles that get in the way, competing agendas or simply difficult circumstances. One of the reasons that ministries often do end up drifting is that they don't want do to the hard work of tackling these obstacles, courageously resolved to move in the right direction regardless of the costs incurred. It is much easier to simply let people do their own thing for a scattered result than to ensure that everyone is one the same page for a significant result. But that takes courage, conviction and resolve. Without those, ministries drift.


Long term thinking is the fourth key to helping move toward success rather than simply drift. Long term thinking is the result of leaders and teams thinking deeply about the desired future and what it will take to get there. They are not interested in the flavor of the month, the newest leadership guru or doing what everyone else is doing. They are thinking long term for long term results which is why courage to get there is so important. Can you articulate the long term results of what you do? One of the ways to do this is to ask what your five or ten year broad goals look like. They ought to paint a picture of the long term impact your ministry desires to have.

Drifting is easy, requires not real work, does not require discipline or accountability. It is also poor stewardship and won't get one to success.

Saturday, May 28, 2011

Courageous church leaders

Church leadership is not for the faint of heart, the easily discouraged or those who lack courage. Yet too often there is a failure of courage at critical junctures in church leadership and it can only be laid at the foot of leaders. What makes for a courageous leadership board?

They are willing to clearly define vision and direction knowing that clarity is critical even though some will not like the clarity. Many boards do not take the time to clarify and communicate clarity because it is hard work, first, and because they know that some will object, second. Yet, it is clarity that brings focus, alignment and direction so there is no true church health without clarity. This may involve making tough directional or ministry calls that upset a few. Process is important but courageous leaders will do what is right even when a few loud voices protest.

They are ready to stir the water at times to move the congregation out of their comfort zone and into a gospel centered ministry zone. All churches naturally revert back to their comfort zone where life is easy and the focus is on who is already in the church rather than who is outside the church without Christ. It is the job of leaders to ensure that the congregation is living out its Gospel mandate which will be inconvenient and uncomfortable at times. If the water is not being ruffled regularly you are living in the comfort zone.

They deal with divisive voices who would divide the congregation. Paul talks much to his friend Timothy about how to deal with divisive people who cause damage to the church. One thing he does not say is ignore them. They are foxes in the hen house and courageous leaders see them for what they are and lovingly but firmly deal with this sin that so easily divides.

They hold themselves to high standards. Leaders are to be above reproach not only in their own personal lives but in the way their interact with each other as a team. Courageous leaders call out behavior that is counterproductive to a healthy board and hold one another accountable for their unity, relationships and work together. 


They are candid and honest about the state of the church and its ministry. It is easy to ignore real issues and not evaluate the true state of the congregation. It takes courage to name the elephants and then deal with them. This must be done without a hidden agenda or personal attack but it must be done. If there are any elephants in the board that cannot be discussed there is a failure of courage.


They are people of hope and optimism that God can and will do something big through their people and congregation and so they dream big, plan big and expect God to show up. Why? Because they believe in God's plan and power and that He is "able to do immeasurably more than all we ask or imagine, according to His power that is at work within us" (Ephesians 3:20)." It takes courage to believe in God's power and therefore step out to do great things for him and that is exactly what courageous leaders do.


Our world is driven by fear at many levels. Congregations often have leaders who are more fearful and cautious than courageous and bold. Failure of courage leads to failure of mission. Courageous church leaders infect their congregation with their optimism, courage, resolve, Gospel commitments and call them to live it out together.

Friday, May 13, 2011

Seven Marks of Gospel Centered Churches

For those of us who are committed to being a gospel centered church there are seven markers that we can pay attention too and intentionally encourage. Progress in these seven areas indicate that we are on the right track.

One: Gospel centered churches see regular conversions because they are focused on sharing the Gospel as a lifestyle. They celebrate new life in Christ, and help their congregation understand that sharing their faith is central to who they are and what they do. And, they keep track of their progress in this area.

Two: Gospel centered churches regularly challenge individuals to consider full time Christian service and see people answer that call. They encourage, support and celebrate those who choose to use their gifts in service of the Great Commission.

Three: Gospel centered churches focus more on life change toward the Image of Christ than on the imparting of theological information. They focus on the transformation of hearts, minds, life priorities and relationships and see regular transformation take place.

Four: Gospel centered churches, like Jesus have a high commitment to biblical compassion and loving the marginalized, neglected, hurting, poor and needy. In fact, they go out of their way to show the love of Jesus to those who others neglect and forget. Like, Jesus they have a love for "all people" not just "their people."

Five: Gospel centered churches are characterized by generosity. Their people are generous with one another when there are needs, generous in giving so that the Gospel is advanced and generous with their time and gifts. Their lives could be called "generous," lived for Jesus and others.

Six: Gospel centered churches have people who are "in the game" in terms of using their spiritual gifts and God given wiring to serve the church and be the hands, feet, and voice of Jesus in their circle of influence. They are intentional in making space in their lives for ministry.

Seven: Gospel centered churches replicate themselves by planting other churches, whether off site venues or independent churches. They intentionally "give themselves away" to see the Gospel penetrate new communities and neighborhoods. It is part of their regular strategy.

No individual or church gets this perfectly but progress in these areas should encourage you that you are on the right track. Celebrate and encourage your people in these directions and your spiritual influence as a congregation will increase.

Wednesday, April 13, 2011

Bringing change to your organization

The need for change and greater missional effectiveness is huge both for congregations and ministry organizations. Too many ministries are living in the dusty pages of the past with the illusion that all is well when they are actually one generation from extinction or irrelevance. The greatest gift in these situations is a leader who will take the risk to seriously rock the boat and bring about fundamental change to both the thinking and practices of the ministry. Let's talk about the steps that are necessary for that to happen.

Create a crisis.
Unless people see a compelling need for change they generally will not go there. A change agent's job is first to shake the confidence of the organization by creating a crisis and making the case that unless something changes, there is no compelling future for the ministry. This is often done by being honest about the lack of results, the health of the ministry and the trend lines. Bringing truth to the surface has a way of creating great discomfort if that truth reveals significant fault lines. Because a hallmark of unhealthy ministries is that they live with the illusion that all is well, that illusion must first be publicly punctured with truth.

Bring a new clarity
As the crisis is being created, change agents also start to articulate a new clarity that creates an alternative to the status quo. What is must be balanced by what can and should be so that the truth of today's reality is offset by a hopeful alternative for tomorrow. There is no better way to do this than face to face, in conversation and group dialogue. One is not seeking to change the minds of the change resistant but to win the support of early adopters and reasonable people. You will not convince everyone, nor does one need to. You do have to convince enough people, however, to gain a coalition of the willing to move in a new direction.

Replace leaders
Inevitably deep change will require a new set of leaders. The leaders you have got you to where you are and it is unlikely that most of them will get you to where you need to go. In fact, most ministries that need change do not even value a true leadership culture where leaders lead. Often they value a management culture where nice people manage the status quo. So the challenge is really twofold, replace current leaders with true leaders who are fully aligned with you and create a leadership culture where leadership is valued and encouraged. But remember. Those who got you to here will almost never get you to there if you are bringing significant change.

Build healthy teams
All healthy ministry organizations are made up of healthy teams. So the next step is to intentionally build teams of people who will work synthetically with one another under good leadership with accountability for results. The lack of such teams is one of the contributing factors to an unhealthy organization. This is not an easy transition because in unhealthy ministries, people are not used to actually working with each other and what passes as a team is usually not a team at all. A great deal of attention is needed to coach and mentor team leaders who have not had such coaching or training in the past.

Focus everyone on the missional agenda
A lack of missional focus is one of the reasons that ministries flounder. Lack of clarity about what they are about, lack of good leadership to keep people focused, lack of teams to harness different gifts are all part of the equation. Change agents constantly keep staff focused on what really matters with an honest evaluation of results. Again, this is not an easy transition for people who have valued faithfulness above actual ministry fruit. 

Stay the course
Organizational change only comes when there is a dogged conviction that things must change and a leader who will do whatever it takes to see that change happens. Look for some wins along the way and celebrate but know that real change takes years, not months and the larger the organization, the longer it will take. It is not unusual for the change process to take five to ten years and it is not complete until a new DNA is so secure that the leader can leave and the change remains.

It can be a lonely job to be a change agent and it takes great wisdom to rock the boat without sinking the ship. Those who do so, however, are great gifts to the organization they serve. 

Thursday, April 7, 2011

Is your clarity a shared clarity?

A key feature of every successful organization, church, or ministry is absolute clarity about what they are about and how they do what they do. Here is an instructive exercise: Ask your key staff to describe what your ministry is about and see if there is clarity by all on that question. Ask secondly, what are the tangible results you are after that would spell success. And thirdly, what are the key strategies you use to achieve that success.

I find that these kinds of discussions are very helpful to come to greater clarity, ensure that everyone is on the same page and bringing to the surface issues that are not evident. If there is not great shared clarity the chances are that there is significant missional leakage taking place. The greater the clarity, the greater the focus and with focus the greater the chances you will see the results you are after.

Such dialogue surfaces misunderstandings or even disagreements around purpose, results and methods. Unless such differences are surfaced, talked about and clarified, what you think is missional clarity is not actually present. Words matter and even a common definition of those words is critical. Common understanding comes through dialogue and discussion.

Missional clarity and a passionate commitment to that mission is the greatest glue that a team or organization can have. Many teams think they are on the same page but in dialogue and clarification you discover you are not. That discovery gives you the opportunity to actually get on the same page. The greater the clarity and agreement around that clarity, the greater the glue for the team or organization. 

Often we spend staff time dealing with important issues but not the core issues such as purpose, results, and core methodologies. This is true for both teams and whole organizations. Whatever you decide on for clarity should be both understood and easily communicated by all staff members. 

Ask the question and see if there is the kind of clarity you believe there is.

Tuesday, April 5, 2011

Motivating Young Staff

There is no doubt that there are differences in the work ethics between generations. My father's generation had a work ethic informed by the great depression. 

My generation watched our parents and said, "we want more time to be with family and enjoy life." At the same time, we work hard, keep the rules (well I am bad at that) and do what it takes to get the task done.

My sons generation, twenty somethings, well they are complicated when it comes to work: schedules (I have to come at a certain time?), dress codes (what are those?), work (lets have fun while we're at it), feedback (you are actually going to criticize me?). As I say, it is complicated and books have been written on how to manage the twenty something generation.

At the same time, I have rarely seen a more committed, harder working, team oriented and creative group than the twenty something generation IF they have a cause worth giving their lives to. Given a clear focus, a cause worth giving one's life to and these folks will work all night, put in amazing hours and deliver the best.

The problem for many organizations is that they don't have a clear cause that motivates them. For this generation, small or no cause equals boredom and therefore diminished attention and they will find their cause outside of work.

They also want empowerment to test new ideas and be creative. Put them in a box of micromanagement or "this is the only way" and you have lost them. Give them some freedom and empowerment and you will win them. If you take it one step further and bring them to the table and allow them to participate in strategy and direction - giving them a voice, you get their loyalty!

Missional ministries who are focused, passionate and empowered will find that this generation will infuse it with amazing creativity and energy. Institutional ministries who major on organization to the detriment of mission and passion will not motivate this generation. They actually have something to teach the rest of us!  Missional focus and a cause worth giving one's life to matters.  

Friday, March 4, 2011

The power of courageous resolve

One of the key indicators of a good leader is their resolve! Any time you point an organization in a certain direction; there will be push back because most people are simply resistant to change. If you were to take a vote, the comfortable way we have always done things would win. Yet, to move forward, change, innovation and meeting the needs of a new day is inevitable. What got you to here got you to here but it will not get you to there. Another way of saying is it is “If you always do what you always did you always get what you always got!”

Missional organizations are intentional, change friendly and have great clarity around what matters to them.

But, whether or not the organization moves forward and aligns itself around that change and clarity depends in large part on the resolve of the leader. Organizations are made up of people who respond differently to change. Many take the view that this is simply the new flavor of the month that will go away – sometimes with good reason! Too many leaders articulate a direction but don’t stick to it themselves which breeds a certain cynicism.

In the darkest days of World War two, things looked very bleak for England. They were unprepared for war, made some significant tactical errors, had appeasers who simply wanted to placate Hitler, did not have the arms or personnel to fight, and faced the prospect of invasion. The game changer was Winston Churchill, who whatever his own inner fears (he was a realist) displayed such iron resolve that the nation chose to not give way before what many thought would be ultimate defeat. The resolve of Winston made all the difference in the world.

Resolve means that a leader will clearly articulate the direction a ministry is going to go and not deviate from that direction. They are clear, consistent and make decisions that are consistent with that vision. Over time, it becomes abundantly clear to those they lead that they are serious, that they will not deviate, that they are committed and that they are not going to compromise. That resolve creates a powerful movement within the organization. Resolve leads to clarity and directional integrity while lack of clarity and resolve leads to ambiguity and often cynicism. Resolve leads to stability as people understand that there is a compass that drives the organizations decisions that can be relied on.

Often the reason leaders do not have more resolve is that they have not done the hard work of defining direction and they themselves are unsure as to what that direction should be. That lack of “true north” is picked up by others. When true north is absent there will be organizational instability or a movement back to the comfortable, known and status quo. Resolve is only possible when there is great clarity in the mind of the leader (and their leadership team) and that clarity is what guides their own decisions.

The clearest signal to an organization that their leader has resolve is when they are willing to make hard decisions that are nevertheless consistent with the direction they have articulated.  That includes personnel decisions where there is not alignment with the organizations direction.

In our organization, people often hear from me, “Do not underestimate my resolve!” I am committed to moving toward our aspirational goals, our “gold standard” on a regular basis. I know we won’t get there tomorrow, I know change takes time and I know that people respond to change at different paces. But it is the resolve of myself and our leaders that will keep moving us down the field toward our goal.

Saturday, February 12, 2011

Ministry accelerators and anchors

Ministry accelerators are practices, commitments and culture that allow some ministries (churches, missions and otherwise) to flourish, expand and see results that are far above the norm. Alternatively these very accelerators when not present become the anchors that hold us back, create a drag on forward movement and often keep us from achieving the momentum we long for. As you look at these accelerators, think about the ministry you are a part of and ask if you have an accelerator or an anchor.

Spiritual Dependence
One of the most promising and scary verses in the New Testament is found in John 15:5. “I am the vine; you are the branches. If a man remains in me and I in him, he will bear much fruit; apart from me you can do nothing.” One ministry I work with has a guiding principle of “Intimacy before Impact.” They know that without staying close to the father, without bathing their plans and purposes in prayer, without listening to what He might be saying in return that they will never accomplish much of eternal value.

Many ministries give lip service to dependence on God but there is not much in their rhythm or strategy to back that up. After all, we can do a lot with our money, people, strategies and programs. But, if we want to have the blessing of God, if we want to know where the best strategies lie, if we want to make an eternal difference the accelerator of spiritual dependence is what we desperately need. Without Him we can do nothing of eternal value. With Him we can do amazing things!

Clear Direction
There is a connection between spiritual dependence and clear direction because through His word and through the promptings of His Holy Spirit, we are given discernment as to where God is leading our ministries. Getting to clarity of direction (rather than a typical shot gun approach to ministry) takes concerted prayer, thinking and dialogue with other key leaders. Moses was clear about his direction, as was David and Nehemiah and Daniel, Paul and Barnabas. Why? They stayed close to God, were sensitive to His leading and were therefore able to articulate to others the direction they needed to go.

Here is something to think about. Every ministry is unique. Your direction is determined by the skills, personnel, mission and unique niche that God desires you to fill. Never simply copy the direction of another ministry. That is theirs, not yours. You may learn from them but you need to ask what God is calling you to and be able to articulate it with absolute clarity.

High alignment
In the days of the judges a common observation was that “everyone did what was right in their own eyes.” Nothing dissipates energy and missional effectiveness in ministry like staff all doing their own thing in their own way toward their own good purposes.  Ministries that see significant results are those where the board, senior leader, staff and ministry teams are all on the same page and moving in the same direction. It only takes one key staff or board member to sabotage that synergy and cause an anchor that holds you back.

There are many gifted individuals who do not believe that they need to be in alignment with their leaders. They are very happy to require alignment from the team they lead but they are not committed to the same level of alignment upward. In other words, they suffer from not following well. They love to lead but resist following. No matter how gifted, these individuals will become anchors to ministry progress because they subtly and regularly undermine the power of alignment.

Healthy Boards, Personnel and teams
This goes to the issue of health. Unhealthy board members, staff and teams cannot produce healthy ministry results. Indeed, lack of health in any of these areas can be one of the heaviest anchors to pull along. Healthy individuals on the other hand get amazing things done because they are team focused, mission driven, other centered and are not building their kingdom or needing to deal with a lot of their stuff.

In the Christian world, in the name of grace, we often do not deal with unhealthy personnel. First by being honest with them and trying to help them. But if that fails by moving them out of our organization, knowing that their dishealth is hurting those around them and compromising the call of the organization. Healthy people are huge accelerators to ministry while unhealthy members are huge anchors – and it only takes one big anchor to cause a whole lot of frustration and drag.

Mission focused
All of the above are necessary for us to be mission focused – committed to reaching the mission of the organization in real, tangible ways with all hands on deck keeping the ship moving in the right direction. We have a clear mission, we are all aligned around that mission and everything we do is designed to help us achieve that mission.

Results Driven
Jesus says in John 15:5 that “If a man remains in me and I in him he will bear much fruit.” The book of Acts, was a book of spiritual fruit. The fact that the church is Christ’s bride and that not even the gates of hell will prevail against it clarifies that Jesus intends for His people to see real, tangible fruit from their ministries. We cannot control the fruit of our work but we can do those things that are likely to result in fruit as God blesses. And we ought to expect it, pray for it, work toward it and measure it.


A culture of empowerment and releasing
A key ministry accelerator is that of empowering good people in ministry and releasing them to do that ministry in line with their gifts and abilities. The more we try to control the less momentum we have. The more we truly release, the greater the momentum. As an example, in ReachGlobal, we could try to control how our churches work with our national partners. Instead we see them not as our partners but God’s partners and we willingly give away relationships between these partners and churches so that they can accomplish far more than we as a mission could. We increase our influence by giving away ministry opportunity whenever possible.

This is true in the local church as well. One of the things to consider is whether we are program centric (which depends on the church to control the program) or ministry centric (which releases the whole body to do ministry in their circles of influence). The first is often the focus because programs are tangible. The second is far more powerful because it is viral and releases the whole body to ripple on folks who will never be touched by a program.

Cooperation rather than competition
If you want to accelerate your spiritual influence, don’t go it alone! One local church may reach its community but ten local churches working toward the spread of the gospel can reach a whole county. The question here is whether we are committed to spreading our brand or His brand. I know that most churches will not choose to cooperate with churches that are not of their brand (if then) but when they do it is one of the most powerful ministry accelerators of all.

In ReachGlobal, an international mission, we decided to move from replicating our brand (EFC churches) to His Brand, (Evangelical churches whatever the name). This opened up partnerships with an amazing number of partners and movements and vastly increased the spiritual influence of ReachGlobal. It was all about cooperating with other like minded believers rather than living in our silo and competing with them.

Each of these accelerators will increase your spiritual influence. Each of them not lived out, will create an anchor and drag. Some of us need to pull up some anchors so that the wind God wants to give our sails can fill them and propel us into a fruitful season of ministry.

Friday, September 10, 2010

What makes for a healthy ministry?

What makes for a healthy ministry organization? Having worked in a few and led a few I would suggest that there are some clear markers that we should look for when exploring a ministry job – and which we should work toward if we are in leadership of a ministry organization. Each of these markers – their presence or their absence – will make a difference in the health of the ministry and the satisfaction of those who work there. Of course, there are no perfect ministries. There is, however, a wide variation in the health of ministries. Most overrate their health and underrate their dysfunction.



Marker one: we have great ministry clarity. Clarity on why we exist, what our non-negotiables are (guiding principles), what we need to focus on all the time (central ministry focus) and the culture we want to create are all significantly important. Specific answers to these questions are far better than general answers because the clearer we are, the better we know how to best live within the parameters of the ministry. In answering these questions we actually define the culture and ethos of our organization. Ministry organizations that have significant dysfunction usually have not taken the time to proactively determine their culture and ethos by clarifying these questions and then intentionally living them out.


Marker two: we drive a missional agenda all the time. The missional agenda of our organization is the process of living out our mission, guiding principles, central ministry focus and culture through specific ministry plans and initiatives. It is not just about doing ministry but it is doing ministry that is in alignment with our clarity so that what we do on a day to day basis reflects the convictions and aspirations of our ministry. Thus our ministry plans and strategies are designed to help us achieve the clarity we have defined. Our actions (ministry plan) are consistent with our intentions (our clarity).


Marker three: individuals, teams and leaders are in alignment with our clarity. Alignment does not mean we all do the same things or use the same strategies to achieve our desired ends. It does mean that we are committed to achieving the same ends with the same non-negotiables. Many ministries are really only a gathering of nice people who like the days of the judges in the Old Testament, “do what is right in their own eyes.” Alignment around core principles (marker one) allows us to align all the arrows of the organization in the same direction even though we fulfill different responsibilities or pursue different strategies. Non aligned ministries often live with significant conflict because there is not clarity on what set of tracks to drive down. In an aligned ministry there is significant commitment to the same convictions coupled with flexibility on strategies to fulfill those convictions.


Marker four: we have an open and collegial atmosphere. Strongly hierarchical organizations will not attract the best people today. The best staff members want a place at the table and their voice to be heard. Indeed, the best organizations understand that a plethora of voices speaking into the strategy is far better than any one or two of us. Thus they seek to bring multiple voices to the table, encourage a huge degree of interaction and dialogue to find the best ways to deliver on the missional clarity we have determined. This does not mean that leadership is by committee. It does mean that we are open to the views of others and have a culture of collegial cooperation, interaction and collaboration.


Marker five: we encourage robust dialogue. Robust dialogue is the ability to disagree and state ones convictions as long as there is not a hidden agenda or personal attacks. Many would call this healthy conflict. It is in the conflict of ideas that better ideas emerge than either party had before the robust dialogue. Robust dialogue is not a smokescreen for hidden agendas, personal attacks or cynical attitudes. Healthy organizations call those behaviors for what they are – unhealthy. It is the ability to go at issues that need solving with vigor and conviction with an attitude of humility and care for others.


Marker six: we do our best but don’t pretend to be the best. Great ministries have high standards for clarity, ministry results and having the greatest influence for God’s kingdom as possible. At the same time, great ministries don’t fool themselves that they are the best or have a corner on the ministry world. They are humble about their place among God’s many workers, humble about their need to continue to learn, humble enough to collaborate with other ministries (many are not) and humble about what they don’t do well. Arrogant organizations go it alone while humble organizations go it with others.


Marker seven: we are candid about our success and failures. This follows from a humble attitude. How many times do you hear a ministry talk about its failures or weaknesses? How many ministries overstate their success? Healthy organizations are candid about where they are seeing success and where they are struggling. It is that very candidness that allows them to learn from others or collaborate with others from whom they can learn. Ministries are like people, they have strengths and weaknesses. Humble ministries collaborate with others where they are weak and don’t pretend that everything they do is a success.


Marker eight: we encourage innovation. Trying new things, rethinking old strategies, allowing the freedom to fail (some new things will fail) are signs of health. Ministry tiredness has set in when we are afraid to take a risk, afraid to fail, and settle into what is familiar rather than being willing to step into the unfamiliar. There is something deeply refreshing when people try new strategies and break old rules. Just as Jesus broke many of the traditions of the Pharisees, healthy ministries love the break the old rules as to “how it is done.” They encourage innovation, new ideas and give people freedom to try and even fail. They understand that if you always do what you always did you always get what you always got and they don’t settle for that.


Marker nine: we love to get people into their sweet spot where they are using their gifts and are in their right lane. Healthy ministries don’t fill ministry slots with available people. Rather they find the best people and then design ministry lanes that are consistent with the gifting and wiring of those great staff members. When staff are in the right lane, when they are playing to their strengths rather than their weaknesses, morale and productivity are high.


Marker ten: we empower people and hold them accountable. Empowerment means that we are clear about the results we seek and the convictions of the ministry and then set people free to achieve the missional agenda in line with their creative gifting. The other side of empowerment is accountability for results and living within the convictions of the ministry. Great staff love empowerment and are committed to accountability.


It takes the commitment of everyone to build a healthy ministry. It is not simply the job of leaders – they can help set the ethos but making it happen is the responsibility of every staff member all the time. That commitment pays off with a great place to work, colleagues we trust and appreciate and ministry results that give us energy.

Friday, August 6, 2010

Keepers of the Brand


Every ministry has a brand! It is made up of its mission, core convictions and ministry philosophy. The better that brand is understood by its leaders, members and constituents the more powerful it is as a unifying factor. When the brand is not understood or is foggy, that power is diluted.

Leaders are by definition the "keepers of the brand" with the senior leader leading the way. He or she is constantly communicating, reinforcing and living out the commitments of the brand. They do this in a number of key ways.

Common vocabulary is key to your brand. The Central Ministry Focus, for instance in ReachGlobal, the organization I lead is that we are all about developing, empowering and releasing healthy national workers. The three words, "Develop, Empower and Release" are constantly used by all leaders and are common vocabulary that defines our brand as a mission. Another phrase that is known by most is "We don't own anything, control anything or count anything as ours." This is part of our philosophy as a mission that exists to empower others and not control. It is central to who we are and the common vocabulary communicates that principle.

In your own ministry, have you developed a common vocabulary that defines who you are? It is a powerful way to communicate your key convictions and to inculcate that understanding among your constituency.

Leaders are those who clearly articulate the brand by developing this common vocabulary. They spend considerable time thinking about how they can best communicate a clear, consistent message that sticks with those who hear it and is instantly understandable. And then they repeat it often - in writing, in person and in presentations. Those who know me have heard me say often, Do not underestimate my resolve. I am committed to those principles that drive ReachGlobal and that phrase articulates that conviction that we will deliver on the promise of the brand. It is a reminder to those who hear it that we take our convictions seriously and we will move in the direction of those convictions. Leaders articulate the brand by clear, concise statements that reinforce the convictions of the organization constantly.

This becomes most powerful when the commitments of the brand are directly tied to decision making. Part of our brand story as a mission is that we are committed to healthy people serving on healthy teams under healthy leadership to plant healthy churches. This is the culture we must have if we are going to be successful. But it has implications. If a team is not healthy we will do everything we can to bring it to health because unhealthy teams cannot produce healthy churches or disciples. It would be easy to ignore an unhealthy team. To do so, however, would be to violate the commitments of our brand and to communicate that we are not really committed to what we have articulated.

Often in decision making we will go back to the commitments of our brand and ask the question, is what we are doing consistent with our convictions. When members of the organization see alignment between the brand message and decision making, they know that we are serious about those convictions.

What is the test of whether we have articulated our brand well? It is when everyone in the organization can articulate it. When the common vocabulary is known by everyone and everyone can articulate the core convictions of the organization, you know that you have been successful as a keeper of the brand. This is true in the local church, in mission organizations, other non-profits and frankly in the business world.

This morning as I was wondering if I should actually get out of bed at an early hour to finish up some projects, the words Just do it, came to mind and I popped out of bed. Thank you Nike - your brand is well known. How about you? Is your brand well known? If you are the leader or in leadership, how are you doing as a keeper of the brand? Or do you need to clarify the brand first? A brand is only possible when there is missional clarity but with missional clarity the brand is a powerful reinforcer.

Tuesday, June 1, 2010

Saying No and feeling good about it


Living with clarity is all about understanding what God has called us too personally and the team or organization we lead. A test of our clarity is our ability to say no – often – and feel good about it afterwards!



This may sound strange as most of us are wired to say yes – or more accurately, wired to please others. We have been trained that yes is a positive word and no is a negative word. The truth is that for people who live with great clarity of God’s call on their lives, yes is often a negative word and no is often a positive word.


Clarity is understanding who we are and what God has called us to do. By definition that means clarity also defines who we are not and what God has not called us to do. Yet, the activity of our lives, the expectations of others and the opportunities that come to people of influence all conspire to take clarity and turn it into functional ambiguity.


Yes and no are two of the most powerful words in any language. They define what is important to us, what we are called to and how we will invest our time. The test of personal clarity is our ability to use both words and feel good about it because in doing so – even saying no often – we are actually protecting the calling God has on our lives and refusing to be diverted by good but not essential activities.


As a young leader I was more driven by yes than no, both because I wanted to please those I led and because I did not have the focused clarity I have today. The years have been a progression of greater clarity and self-definition driven by better understanding of what God has called me to uniquely do.


This is equally true on an organizational level. Every organization has a mission that defines it and hopefully guiding principles, a central ministry focus and a culture that it is intentionally creating. That clarity of focus can easily be subverted by trying to be everything to everyone, whether in a church or other ministry. Leaders spend a great amount of time and attention to bringing maximum clarity to the organization they lead and then keeping that clarity in front of everyone all the time.


This requires the discipline and the courage to say no to many good things that are not congruent with the main things God has called that ministry to. I lead an international mission whose mission is to see Gospel centered churches multiplied worldwide. While we are holistic in our approach we do not engage in holistic ministry that is unrelated to the multiplication of Gospel centered churches. We are not called primarily to be an aid organization but to see Gospel centered churches multiplied. This means that we must say no to many good opportunities in order to say yes to the call of God on our international mission.


This is the central point either personally or organizationally. A no is really a yes. In saying no to many things we say yes to the specific call of God on our lives or our ministry. Following the call of God is an ongoing series of yes and no choices that keep us in the lane He has called us to be in. Seen in that light, both yes and no are positive words and they represent intentional choices that allow us to fulfill God’s unique call on our lives.


People of deep influence are highly focused individuals who understand, embrace and live out God’s call on their lives. That clarity allows them to maximize their influence in line with their gifting. They understand that diffuse focus yields diffuse results while a laser focus yields powerful results and their choices reflect that intentional focus.


In my role I do a great deal of international travel. While in the past I might do a variety of things internationally, today my focus is very specific: training and mentoring ReachGlobal or national leaders, helping leaders think strategically about their ministries and teaching leadership principles. There are many other qualified individuals who can do other things but this is what I am best at and therefore where I will have the most impact. If these elements are not present I will usually say no to a request for my international presence.


It is the clarity of understanding God’s call on my life and His gifting that allows me to determine what I say yes or no to - and to feel good about the decision. And with that clarity comes great freedom to be the person God created me to be.

Friday, May 28, 2010

Knowing what God has called us to do


Earlier this week I received an updated life plan from a friend which he updates on a periodic basis. It is his best read on what God is calling him to do with his life based on his passion and gifting. Once a month on his personal retreat day he will review that plan knowing that while the specifics of where he might work or the position he might have are unknowns, that the major roles he desires to play are roles that he believes were made for him.



As we mature we come to realize that there are roles in life that we do not want to play and are not gifted for. Knowing what we don’t want to do narrows the field. The next area of helpful clarity is understanding the roles that we believe God created us for and it comes from a deep understanding of our strengths, our God given passions and the formative streams that make up our life story.


This is what I know about myself:


 I love to write and I believe God desires that it be a major part of what I do


 I am a third culture kid to the core who needs international involvement


 I am passionate about the spread of the church globally


 I love to lead and I need an organization to lead


 I care deeply about intentional living


 I love to develop new leaders at a high level


Consider taking a moment and making the short list of what you know about yourself. My own current role would be seen as convergence between what I know about myself and the role I play. Along my career path I had pieces of these but it was not until I was in my late forties that I had all of them. Of course, I did not know myself as well in the earlier years either as self knowledge takes time and experimentation along the way. The good thing is that it is often in our fifties and sixties that we have the most significant influence and a good part of that is being clear about what God has called us to do.


Assuming you took some moments to make the short list, how much convergence is there between what you know about yourself and God’s call on your life and where you are in your current role. My friend who has a life plan has come to the conclusion that he must change roles – and quickly – because he is not in a place of convergence – his sweet spot – and the lack of convergence is causing him significant unhappiness. He is not in a place where he can significantly play to his strengths.


Knowing what God has called us to do is a very freeing thing. That clarity allows us to say no to all kinds of opportunities and the freedom to focus in on those opportunities that best fit us and God’s macro call on our lives. The specifics may change but the macro themes should become clearer and more focused as we move into our fifties and sixties.

Wednesday, December 2, 2009

Mission Drift


Anyone who has done much fishing knows the challenge. You park in one spot on the water and start to fish. An hour later you realize that you have drifted a long ways from where you started and a correction is needed.

Drift takes place with organizations - churches - and ministries all the time. One thinks we got parked or anchored in the right place but over time, our location changes and it is so incremental that we often don't notice it until we are a long ways from where we thought we were.

It is mission drift. It is vision drift.

Mission and vision drift take place because it is far easier to pay attention to our activities and programs - which take on a life of their own than it is to stay focused on our reason for existence and the direction we have committed to. Over time we move from actively piloting to allowing auto pilot to do the work for us.

Recently two Northwest pilots put their plane on auto pilot and became distracted with their own laptops in the cockpit. They overshot the Twin Cities by 150 miles until finally Air Traffic Control got their attention and they turned around to come back for landing. Unfortunately this if often the case with ministries as well. But we wake up one day and wonder, how did we drift so far from our missional focus?

There are three key practices that can keep a ministry from moving to auto pilot and mission/vision drift. The first is to have absolute clarity on who they are, why they exist, where they are going and how they are going to get there. Most ministries don't have that clarity! It is clarity in the minds of leaders and it is the ability to communicate that clarity quickly, easily, continuously, all the time in ways that other leaders, volunteers and folks "get it." (If you do not have that kind of clarity I recommend reading Leading From The Sandbox).

The second key practice is that the job of senior leaders - all the time - is to keep that clarity of mission and vision in front of their teams. Unless leaders are evangelists for the mission and vision and keep finding new ways to communicate that message, drift absolutely will take place! It is far easier to drift into running programs and getting lost in activity than it is to stay focused on the prize and it will not happen unless leaders make the mission and vision and clarity job one!

The third key practice is to tie everyone's annual ministry plan and key result areas to the mission and vision in very tangible ways so that all activity, energy and focus is targeted on what is really important. Then, on a monthly basis in a mentoring/coaching meeting, supervisors dialogue with their direct reports on how they are doing in keeping their main things the main things.

Unlike the Northwest pilots there are no control towers keeping watch over most of our ministries - although that is one of the real jobs of boards. Take a few moments to think about the ministry or team you lead today. Are you and your people on auto pilot or are you focused like a lazer on the mission and vision you have been called to? If calibration is needed do what you need to do to bring your part of the organization back into alignment with vision and mission.

Friday, July 10, 2009

Measuring Ministry Results

Ministries often do what they do, year in and year out without a clear sense of whether or not their ministry or efforts are paying off. Consider these examples.

I spent time this past week with a pastor of a church of 1,500. For years they did what many churches do in the summer - DVBS, putting huge resources, time and energy into this ministry. The Bible School would take some 300 volunteers. Given that investment he asked for a rigorous review of the results of the ministry. What he found out was that in three years, this massive ministry layout resulted in only eight new families coming to the church, three of whom were planning on coming anyway.

This year there is no DVBS.

My own church, for many years had a "sports ministry" - mainly baseball and dedicated half of its five acre lot to a baseball field. In the 25 years of the "sports ministry" there were no known new believers. Mainly it was church folks playing with each other. Nice but not strategic.

We often make the assumption that because something is "ministry" that it is useful, good and important. Assumptions without factual information on results is a great mistake. It confuses activity with results. All ministries have loads of activity, many see few results. You don't know if you don't evaluate and ask what the real, tangible results are of your activity. A simple but neglected proposition in many ministries.

Wise ministries actually measure ministry results. I suspect that there are massive layouts of time, energy and money to ministries in local churches and missions which yield very little but we don't realize it because we don't measure. In fact, we don't even think to question our practices since we are just used to doing them.

This implies that we are willing to say no to ministries that cannot demonstrate true missional effectiveness and challenge ministry teams to have a strategy for getting those results. It is not necessarily popular but it is missional.

The same pastor who shut down DVBS this year had folks come to him to start a new sports ministry - they are a church very interested in reaching out to their community. His response was that he would consider it when he saw the detailed plan on how the ministry would leverage its sports program to actually bring individuals to Christ and help them grow. That is, after all the mission of the church, and therefore each ministry within the church.

Wise leaders question everything and count everything. They don't rely on past history or blindly assume that ministries are producing real ministry results. What do you really measure? What areas of ministry are you not measuring? It is worth thinking about!

Wednesday, July 8, 2009

Simplicity and Complexity


Remember that last strategic plan you did for your organization? How much of it was ever implemented? Can you remember the details of what you decided? Or what about those things called ministry philosophy, values, preferred future or ministry outcomes? Do you remember what those are for your church? Would your leaders or staff remember? Are they helpful to you?

All of the above are good I am sure. But they often look like the jumble of paperclips in the picture - they are there somewhere and they can be helpful - if you can remember them when you need to or make sense out of them when you want to.

Consider this
Ministry is always complex
Complexity is confusing
Therefore complexity must be communicated with simplicity
Simplicity beats complexity every time

Most ministry leaders have a hard time remembering core documents or core missional commitments - let alone three year strategic plans. And if leaders don't remember those things, certainly those down the communication chain are even more challenged - if they care at all.

Despite the title of the book, "Simple Church," few churches are truly simple - nor are other ministries. The world is a complex place filled with complex problems that require complex solutions. Even the four basic Questions every leader must ask for their ministry requires a level of complexity:

1. What is our mission?
2. What are our guiding principles?
3. What is our central ministry focus - the thing we need to do well all the time?
4. What results do we want to see?

Rarely can I get a quick and clear answer to those questions even from the most senior leaders of an organization. That is not a criticism as much as it is an admission of the complexity inherent in even those four answers. Any good organization must ask and answer those questions - to say nothing of others that may be important.

The problem is that complexity creates confusion. Or, just as problematic, people deal with complexity by simply ignoring it (it takes too much energy) which is a worse fate than confused complexity! Is it any wonder why mission and vision drift take place so easily?

One of the best ways to simplify complexity is to tell stories. Jesus was a master at this. Stories grip the imagination and are remembered. Just think of the complexity of grace and the ways in which we respond or don't respond to grace and then think of the story of the prodigal son! So simple, so profound, so easily remembered and so full of content.

You may have a philosophy of ministry or uphold a certain value. Telling stories of those who have lived it out will be remembered even if the specific wording of your value is not. Stories are powerful simplifiers.

Metaphors do the same thing. The baseball diamond used by purpose driven churches takes complexity and simplifies it. I lead from a sandbox (hence the title of this blog) which takes complexity and simplifies it. A metaphor is something that can be repeated and remembered which is the goal!

Sometimes just a phrase, intentionally and often repeated does the trick. A friend of mine, pastor of a large church always tells the congregation that "We always must have a seat for the next person who is looking for a church home." He has said that for twenty five years and the church now has over 7,000 people in multiple worship venues. The value of always having a seat for the next individual has been owned by the congregation.

You can actually create an intentional church or organizational culture around those things that your care about and which are important to you but in order to do that one must take complexity and bring meaningful, rememberable simplicity. That takes great intentionality but those who do it find that their values, direction, mission and culture are understood implicitly or explicitly by their organization or congregation.

But complexity must be simplified. How do you simplify complexity and does your church or organization get it?