Growing health and effectiveness
Monday, June 29, 2009
Ministry and team calibration
Monday, June 22, 2009
Barriers to unleashing our people in meaningful ministry
Sunday, June 21, 2009
On being a father to those who need one
Thursday, June 18, 2009
Complacency or urgency?
Friday, June 12, 2009
Leadership Transitions in the church
Senior leadership transitions are the most challenging time in the life of a church and negotiating them well is critical for the success of the new leader and for establishing a healthy foundation for a new ministry “run.” Where such a transition is done well it can provide the church with significant forward momentum. When it is done poorly it can take years to regain the desired momentum.
Congregations, boards and staff rarely understand the full ramifications of a senior leadership change, particularly when the church has a healthy history and there is excitement about the future. The tendency is to assume that the future will be similar to the past – only better! In reality, in some way, large or small, a great deal changes with the change in senior leadership. The church starts a new journey with a new leader, a refocused vision and five years in it will be a different church.
In the same way, new senior leaders rarely understand the full scope of the challenge ahead of them even in the healthiest transition. They inherit a staff that they did not build, spoken and unspoken values that are part of the church’s DNA, a desire for new vision but at the same time stakeholders in the old vision, and often to their surprise, resistance to change simply because of the built in bias against change among people in general.
This is complicated by the fact that whenever a church must re-in vision for the next ministry “run,” there is a refocus of ministry with the inevitable need to evaluate current ministry paradigms and current staff. Hard decisions will need to be made on both counts that will require ministry and staff changes to some degree – often a greater degree than is anticipated at the time of transition.
The critical period for a leadership transition in a church is the first twelve to eighteen months where the foundation for the next ministry run is being established. The church will experience significant change! The question is whether the change process can be navigated in a way that enhances its opportunities for the future or alternatively, complicates and prolongs the time it will take to get to those future opportunities.
If the incoming leader has not managed a major transition before it is very helpful to use an experienced coach who can help them navigate the inevitable change process. That may be another pastor who has negotiated a similar transition in a healthy manner or an outside consultant. A coach can help the new leader, the board and senior staff understand the issues they will face from a neutral and non-stakeholder perspective.
Transitions can be a wonderful time of envisioning and retooling for the next run - as long it is handled with care so that momentum is gained rather than lost due to transitional issues that are handled poorly. The former launches the church into a new future, the latter can cause momentum and opportunity to be lost.
Thursday, June 11, 2009
White Board Sessions
It is amazingly easy to get caught up in how we have done things and not ask the question, how could we do them better? What are the barriers to growth? How could we organize for more strategic ministry? Could we reposition someone and help them become more effective?
The synergy of a group of the right people asking those questions is huge. Often I will leave our session on the board for a while so that I can mull on it and seek to further clarify issues we have worked on.
If you are not in the habit of doing so, or if it has been a while, take a key issue for your ministry, get some good minds in a room, even people who may not have direct responsibility for the issue you are thinking through, but people who are good thinkers and do a white board session. I have never done one that didn't yield something valuable.
It fosters creativity, a new look at old issues, and the synergy of ideas. It is often a huge return for just a few minutes.
Saturday, June 6, 2009
Simplifying Spiritual Gifts
Then there is my wife Mary Ann who has a radar for hurting people and extends practical help and grace better than anyone I know. She sees a need and she meets it. She obviously has a gift of help and mercy.
Another friend is one of the most strategic thinkers I know. He can make sense out of almost any problem, think of solutions, and like a chess player, anticipate unintended consequences to those solutions. His gift is strategy and generosity and you put those two together and it is a powerful combination as he strategically funds Christian ministries.
His wife has the most awesome gift of hospitality and can make anyone feel at home from any walk of life. That with a gift of prayer combines to influence huge numbers of people over the course of a year.
We often complicate the spiritual gifts when most often they are pretty obvious if you just watch people, see where they are most effective, watch how they are wired and then encourage them to use those gifts and skills for Jesus - in their neighborhood, circle of influence, workplace and church. Notice that the church is just one place we ought to be joining Jesus, not the primary place.
Jesus wired us a certain way in order to accomplish a certain task. He wired me for strategy, leadership and communication. Everything else is, well, a weakness. What he wants me to do is to use the wiring he gave me for his purposes where he gives me influence.
I love to watch people to see how God uniquely wired them - God's creativity in that regard is amazing. Even with pied pipers. And then I love to encourage those I watch to use that wiring for His purposes, wherever God has placed them. If we all did that, and encouraged one another we would see small pieces of God's character unleashed in a million corners of the world.
Friday, June 5, 2009
Did you know?
Thursday, June 4, 2009
Assimilation and New Believers
Wednesday, June 3, 2009
The Church: God's Chosen Instrument to reach the World
Tuesday, June 2, 2009
Gospel and Politics
Friday, May 29, 2009
Board members and intellectual capacity
- Do they think big picture or small picture? (think big)
- Can they engage the future of the organization or simply deal with status quo? (think future)
- Do they exhibit personal flexibility or are they inflexible in their thinking? (think flexibly)
- When problem solving do they see all the pieces or just some of the pieces? (think all)
- Do they like to micromanage or empower? (think empowerment)
- Can they trust staff or do they need to know everything before staff can act? (think trust)
- Do they work synergistically with others or need things their way? (think synergistically)
- Do they think missionally or like to deal with inconsequential issues? (think missionally)
- Are they articulate and thoughtful or confusing and quick to make judgements? (think articulate and thoughtful)
Intellectual capacity matters in any church or organization that wants to go anywhere and which is governed by a board. Again, it is not about education level. It is about the ability to think well and understand the big picture of the organization - in order to help it get there.
Think about the board members you know who do that well and those who lack the skill. There is the difference!
Wednesday, May 27, 2009
An Essential Biblical Vocabulary
- Incarnation
- Grace
- Salvation
- Redemption
- Righteousness
- Faith
- Repentance
- Atonement
- Justification
- Condemnation
- Sin
- Love
- Obedience
Friday, May 22, 2009
When Life Comes Undone
http://stream.efca.org/reachglobal/when-life-comes-undone-tj-addington.mp3
Thursday, May 21, 2009
It only takes one!
- Is not in agreement with the direction of the team or organization
- Does not pull their own weight in terms of productivity and results
- Have attitudes that are counterproductive to healthy team: cynicism, sarcasm, untrusting, etc.
- Does their own thing and are not committed to working as a productive team member
- Has Emotional Intelligence (EQ) issues that disrupt the health of the team
- Are not teachable or coachable
Because ministries are about "grace" we often do not handle these situations, hoping they will resolve themselves or go away. They rarely do without intentional and direct intervention. Where we do not resolve we unfairly punish the rest of the team who must live with the unhealth of one member, and we hurt the missional effectiveness of the organization.
Here are some suggestions for dealing with this kind of situation:
- Provide very direct feedback in person and followed up in writing indicating the problems and the necessary changes that are necessary if they are to continue to play a role on the team and in the ministry. Be direct, be honest and be defining.
- Establish time parameters in which the issues must be resolved or they will be placed on a probationary status. If they need additional coaching during this time, provide it and always give honest direct feedback verbally and in writing.
- If there is not adequate progress, place the individual on a probationary status (in writing - always document) with the understanding that if there is not appropriate resolution that they will not be able to continue on the team or with the organization.
- Be willing to let them go and transition them out of the organization if they do not meet the requirements of the probationary period.
The emotional and energy toll that is paid for an unhealthy team member is higher than we realize until the issue has been resolved and we realize the price we paid. Ministry is tough enough. We make it easier when we deal with those individuals who pull the rest of the team down.
Sunday, May 17, 2009
Ministry and Team Alignment
Friday, May 15, 2009
Wednesday, May 6, 2009
Dumb things Church Boards do!
Don't resolve conflict
Unresolved conflict either on the board or within the congregation kills missional effectiveness and hijacks needed energy for ministry. Wise boards never allow unresolved conflict to fester - they deal with it.
Don't police themselves
Many boards allow behavior that is sinful, counterproductive or simply poor leadership. Wise boards ensure that their behavior is a model for the congregation and that their time is wisely spent on the important issues - including coming to decisions in a timely fashion. Wise boards have leadership covenants that each member signs that spells out how they work together.
Are intimidated by the few loud voices
Too many boards acquiesce to loud voices in the congregation and surrender to those voices even when they know that God is calling them to action. Wise leaders are not intimidated by loud voices who usually represent far less influence than they think they have.
Allow someone in the church to have informal veto power over church decisions
No one person has the authority to decide what the congregation does or does not do. In fact, no leader by themselves have that authority but only the board together and the congregation as it follows. Wise leaders do not allow any individual to control the direction of the church. And when necessary, they face them down.
Don't guard the gate
Who gets into leadership matters. Not guarding the leadership gate is one of the most foolish things boards and congregations do. Poor leaders will give you poor leadership and one bad apple can ruin the whole bunch. Whoever chooses leaders actually has the most power for good or ill in the church. Ensure you have a way to ensure the right leaders are chosen. In this matter, churches get what they deserve.
Allow elephants in the room
Elephants are those issues that everyone knows are there but no one is willing to name or deal with. Unfortunately those elephants are usually the very issues that MUST be resolved if the congregation is to move forward. Ignoring the elephants is not only dumb but deeply harmful.
Don't use an agenda and stay on task
Agendas may seem pedestrian but they are not. Agendas force boards to prioritize their work and stay on task - dealing with the big rocks rather than the pebbles and sand. Board meetings without agendas are a sign of accidental and non-prioritized leadership.
Don't empower staff
Boards that do not empower their staff to design and manage day to day ministry are doing management by committee. It has never worked and never will work but church boards try to do it all the time. Staff designs, board refines! Boards determine policy and direction, staff manage day to day ministry and ensure that the policy and direction are carried out. Boards do governance and staff ensures day to day ministry happens.
Tuesday, May 5, 2009
The Game of Chess and Decision Making
Good decision making does the same thing. Every decision has ramifications for others and, if we are not careful, unintended consequences. Wisdom is to try to understand and predict how our decision will be met by others and the potential ramifications of that decision. Decisions impact people so wise leaders try to understand that impact before they announce their decision.
Some of the questions to consider when one is making a decision are:
- Who will be impacted?
- What are the potential downsides?
- Why might it be resisted and by whom?
- What is your strategy for dealing with that resistance?
- What kind of preparation or explanation will alleviate resistance and even garner support?
- If someone made this decision for you what would you want to know?
- Have you run the decision by trusted colleagues who can give you a read on potential "unintended consequences?"
- Do you need to prepare people by letting them know what you are thinking and allow for input?
The goal is to be aware of both consequences and response so that you can be strategic in rolling out a decision that has impact on others and minimize the downsides. The larger the decision the more critical it is to take the time to think through how it will be received.
Where it is possible a best practice is to tell staff or your board what you are thinking of doing and why so that they can give you any feedback before you pull the trigger. Giving them the opportunity to dialogue with you beforehand helps them process what is coming and may give you valuable information that might either cause you to tweak the decision or know how to sell the decision.
Another best practice is to talk with a colleague outside your organization who has not skin in the game and let them ask you the questions you may not have thought of.
The key is not to be surprised - in chess and in decision making.
Friday, April 24, 2009
Reframing the Question
The television for the two weeks of my stay was glued on CNN and their coverage of the war in Gaza. I watched the men, women and children being ferried into inadequate hospitals with inadequate medical help and was reminded how fragile our world is and life in this broken world. So why should I be exempt from that brokenness?
Job asked the "why" question and God was gracious to him but He did not answer the question. What he did say was, I am God, I am great, I have my reasons and I am with you.
In the past month I have lost three friends and the son of another friend is paralyzed from the chest down due to a skiing accident - at 17. Why? In the past year and a half I have booked 65 days in the hospital. Why?
Job discovered that God is so great that His ways are inscrutable. What does not make sense to us makes perfect sense to Him. And we are not exempt from brokenness of our broken world. So, what is the question to ask? I believe it is "what" and "how" not "why."
The first question is "how." How will I choose to respond when life is not fair and the cards dealt me are not the ones I would choose? That is not easy when the cards are tough or unfair cards. I faced that in the ICU because the odds were that I might well not survive.
In my pain and limited ability to focus I chose to hang on to the words of Jesus to the disciples: "Take courage! It is I. Don't be afraid" (Matthew 14:27). Those words were my lifeline during some very long, hard painful days.
Pain and suffering are interesting friends or foes. As a friend they can drive us closer to God if we will allow them to. As a foe they can drive us from God to a life of bitterness and diminished dreams if we let them. We choose whether we see them as a friend or a foe and our choice determines the path we take after that. Those who choose the path of bitterness do so because they keep asking the "why" question. Those who choose the path of following God more closely do so because they focus on two other questions.
There is a second question worth asking: "What does God want me to learn through this?" That does not mean we deserve it, or that God is punishing us or that He wanted us to suffer. We live in a broken world and we "share in the fellowship of His sufferings" while here. But, it is also true that it is in the hardest times that we learn the greatest lessons about God, life and us. As C.S. Lewis said, "pain is God's megaphone."
I have filled a journal of lessons I learned through my 65 days in the hospital over three stints. They include his love, his grace, his sovereignty, his ability to do the miraculous in our day and many other lessons. I realize in a new way the gift that each day is and I empathize with those who suffer in a whole different way. In the end my pain was a gift that taught me lessons I would not have learned any other way.
I also know that the "why" questions will become plane on the other side of eternity. This side the question is how will I respond and what does God want to teach me. If we get that right, the "why" will all make sense in a little while!
Sunday, April 19, 2009
Climbing out of a Hole
Often, our first thought is "how do I get out without too much embarrassment:" Our concern is for ourselves rather than for the harm we have caused or the sin we have committed. It goes to the fallen nature of our hearts.
What we should be asking before we do anything is "How did I get here? Why did I do what I did? Was it my pride, my arrogance, my desire to get my own way? Did I not listen to others? Did I have an agenda that I was driving that got in the way of relationships, team process or the feelings of others? What sinful attitudes on my part contributed to what I did? Am I harboring bitterness, ill will or wrongly attributed motives toward others?"
Before we try to make the wrong right, we need to understand our own hearts and take a hard, surgical, painful look at how we got to where we got. Most people, even when they need to make things right, sidestep this hard look - it is too painful. But without acknowledging the true and full nature of our fallenness, our sin and how we got into the hole we are in, our efforts to get out of the hole will be less than perfect. Glossing over the issues will actually hinder our efforts to make things right.
Once we have taken the hard look, we need to come completely, fully, transparently clean with those we have hurt - whether it is one person, a team, or a group. It is not enough to apologize to those we have hurt if we have also maligned them with others. That is an insincere apology. It is an apology that makes us feel better but that does not acknowledge the full extent of our wrong and to others and until we are willing to make the full wrong right, we remain guilty for the sin we have committed against others that has not been dealt with.
Real repentance is all about humility. Humility takes place when we recognize and name the full extent of our sin and resolve that sin to the full extent of our ability. When we choose not to fully come clean our pride is still ruling our hearts because our true strategy is to apologize to the extent we need to but to continue to preserve our dignity. It is a disingenuous repentance that remains committed to protecting ourselves rather than fully acknowledging what we have done to others. It is a self-focused apology.
Finally, to the extent of our ability we need to make our wrong right with those we have gossiped with, maligned others with, or divided by our sinful attitudes or actions. This is the hardest step but until this step is taken we have not made right our offense. To not do so is to make ourselves feel good (we asked for forgiveness) but to leave the results of our sin (what we have said to others about another) simmering with its painful ramifications. For now there are barriers between those we spoke to about another that remain until we make right what we made wrong.
Wise men and women make right what they have made wrong. Foolish men and women do not. One is a way of humility. The other is a way of pride. One is a way of righteousness. The other is a way of the fallen sinful nature.
Climbing out of a hole we have created is hard, but it is possible, if we will humble ourselves and do what we need to do - all of what we need to do to make it right. The hole is dark. The sunshine of freedom at the top is wonderful. There is pain in making the climb out but the freedom at the top is wonderful. And we won't want to have to make that kind of climb again
Thursday, April 9, 2009
Leadership Capital: Deposits and Withdrawals
Deposits are made intentionally and withdrawals are usually made inadvertently.
On a personal level, leaders receive deposits when they are open and approachable, care about their staff, are consistent in their behavior, keep their promises, take ownership for their mistakes, are seen as accountable and want the very best for those who work under them.
Withdrawals come when leaders are unapproachable or defensive, do not encourage open dialogue, are not perceived to care about staff, don't keep their promises, blame others for failure, are inconsistent with their behavior or are seen as unaccountable.
Leaders who experience many withdrawals often do not even know it because they are not open enough to receive the feedback that would tip them off to those withdrawals. It often takes great courage for someone to speak the truth to them about behaviors that are causing them to lose leadership capital.
On an organizational level, leaders gain capital when they clarify ministry direction, empower staff to play to their strengths and use their gifting, resolve organizational or staff issues rather than ignore them, give others credit for success and take responsibility for failure, encourage and hold people accountable for ministry results.
They lose capital when they control rather than empower, don't deal with issues, are fuzzy about ministry direction and don't pay attention to results.
Because we often are blind to areas where we may tend to lose capital it is essential to have people who will give one feedback and who have permission to tell us when withdrawals are being made. I have people that I trust who are always free to tip me off when inadvertent withdrawals are taking place that I would not have recognized myself.
It is an interesting exercise to ask trusted colleagues what actions cause withdrawals and what actions cause deposits. You might be surprised by what you learn.
As noted in the previous blog, paying attention to what is going on around us is important to understanding where one stands with deposits and withdrawals.
There are times when a leader makes a conscious decision to address an issue that he or she knows will involve a withdrawal because it is not popular. Popularity is not the goal, respect is. But, in order to make a withdrawal one has to have capital in the bank. Too many withdrawals and not enough deposits will eventually erode the ability of a leader to lead.
Key decisions that require withdrawals need to be considered carefully. If there is not enough capital - and one knows that the decision will therefore be problematic, wise leaders wait until the capital is present. Timing is as important as the decision itself. Poor timing without enough capital will make it more difficult to move forward later.
Leaders who are intentional in building their leadership capital have the greatest opportunity to maneuver because there is a bank account of good will and trust. What is in your bank account?
Sunday, March 29, 2009
Parched: When God Seems Absent
When I lay for two week in the intensive care in Thailand this past January I felt much the same thing. There was no wonderful warm feeling of God's presence and I was lying awake on a vent, feeding tube, multiple lines into various parts of my body thinking I might not make it through.
And I had a lot of time to think since I could not sleep and was not put into a coma. I hung onto the words of Jesus in Matthew 14 to the disciples in the account where Jesus walked on water.
"Take courage! It is I, Don't be afraid." - Jesus
"Lord, save me!" - Peter
"You of little faith," he said, "Why did you doubt?" - Jesus
I remembered that "Fear not" is the most repeated command in Scripture. I remembered how often Jesus said, "I am with you." A command and a statement that I knew to be true, even though emotionally I did not feel it to be true.
And I thought through the connection between faith and doubt. Faith is not based on emotion or some warm feeling on intimacy - nice as that is. As the writer of Hebrews writes, "Now faith is being certain of what we hope for and certain of what we do not see (or feel?). This is what the ancients were commended for." Hebrews 11:1-2.
I concluded laying in that bed, being kept alive by a machine that could breath for me, enduring the pain of the regular cleaning of the vent where they vacuumed deep into my bronchial cavity, that my job was to believe all that I knew to be true and banish the doubt that crept in.
Faith is developed when we have to exercise it and we exercise it the most in times of drought, when all is not well, when God seems silent, when we are hurting, or scared, or at the end of our wits.
Interestingly, the one time that I felt the Lord's presence strongly was when others came to pray for me. At those moments I knew that God was there, even though he was largely silent to me. In times of drought, find others who will pray with you and for you.
Being at the end of ourselves is a wonderful place to be because all that is left is God - and in the end God is all that we really need.
There is a Psalm that says it well. "Blessed are those whose strength is in you, who have set their hearts on pilgrimage." Pilgrimage is not easy. It takes us through deserts and to the oasis. The oasis is easy and the desert is hard. But it is in the desert that we choose to exercise our faith and it is there that our faith is proved and grows.
God is never absent. We may think him absent. In reality he is doing us a favor but helping us build our faith. And Jesus says in those times "Take courage it is I, Don't be afraid."
Saturday, March 21, 2009
Ministry and Spiritual Warfare
It is highly significant that the inauguration of Christ’s ministry was marked by two distinct events. The first event was the baptism of Jesus by John the Baptist. As soon as Jesus was baptized “heaven was opened, and he saw the Spirit of God descending like a dove and lighting on him. And a voice from heaven said, ‘This is my Son, whom I love; with him I am well pleased (Matthew 3:16-17).’”
My family experienced that first hand in my hospitalization between December 4, 2007 and January 14, 2008. For thirty five days I lay in the ICU hovering between life and death. When my son put up a blog to keep people informed and call them to prayer, some 10,000 unique users accessed that blog from 50 states and 75 countries – earnestly interceding on my behalf.