Growing health and effectiveness

A blog centered around The Addington Method, leadership, culture, organizational clarity, faith issues, teams, Emotional Intelligence, personal growth, dysfunctional and healthy leaders, boards and governance, church boards, organizational and congregational cultures, staff alignment, intentional results and missions.

Monday, June 29, 2009

Ministry and team calibration


Calibration is the process by which instruments are compared to known "norms" to ensure that there is as little deviation as possible between the norm and the instrument being tested. The better the calibration, the better the instrument will perform and with the highest degree of accuracy.

The concept of calibration is important in ministry as well. The question is understanding what the norm is and how I can calibrate my actions against a proper understanding of the stated mission and guiding principles of the organization.

For instance, as a mission organization, we have a Central Ministry Focus to develop, empower and release healthy indigenous leaders. This is what we must do every day, all the time, wherever we work. As the senior leader, I championed this ministry focus and it was quickly adopted by our senior leadership and now by nearly everyone in our organization.

But, how do staff calibrate their ministries so that they are actually carrying out this mandate? While the concept seems fairly clear, how do I know when I am actually doing what the concept means?

This is where calibration comes in and it is important. It is coming to the best understanding of the central ministry focus as possible so that there is a high level of alignment across the organization because there is a common understanding.

This happens most directly when there is regular dialogue between myself and my senior leaders and then between my senior leaders and those in their areas of responsibility. It is ongoing dialogue, discussion and Socratic dialogue that helps to clarify meaning, intent, acceptable practices, focus and bring the organization into a common understanding (calibration).

Memo's and speeches do not get to calibration. They may be part of the process but the best calibration comes between a leader and those they lead in personal interaction, time together and lots of dialogue on key issues. There is no substitute for that time and discussion. That is one reason it is so important in team meetings to pick a topic that is central to the ministry they perform for discussion and dialogue - it helps calibrate the team.

Now in order to calibrate well, a leader must be clear on what the "norm" is. He or she must have great clarity on where they need to go and how they will get there. It is against that clarity that the discussion is focused and calibration is sought. Wise leaders provide maximum clarity to those they lead and then seek to calibrate the thinking and actions of their team or organization to be as close to the stated norm as possible. It happens through time and dialogue. It clarifies and focuses the team on the important things.

Monday, June 22, 2009

Barriers to unleashing our people in meaningful ministry




We want our people involved in meaningful ministry and to embrace ministry for Christ as a lifestyle. Too often it does not happen. Why? I want to suggest that we inadvertently create barriers to seeing this happen. Our motives are right but nevertheless, we create barriers by our own actions.

Barrier One
We have professionalized ministry rather than equipping His people. We hire professionals in the church who usually have advanced theological education. But, rather than equipping people we tend to expect those staff members to carry their particular ministry out. This has two consequences. One, it sends a message that we need professionals to do "real" ministry and two that "formal" training is necessary to be successful in ministry.

Barrier two
We convey the message that "ministry" is all about what happens in church "programming." Our programming is important but it is only a small piece of what God intends for his people to be involved in. His intention is to penetrate and influence a sinful and broken world and to bring small bits of His perfect will to dark and needy places. Ministry is about God's people being God's people wherever they are and with whoever they have influence.

Barrier three
We have so stressed "being at church" that we have not left people the time they need to develop relationships where they live, work and play and with the very people who need the love of Christ.

Barrier four
We have complicated spiritual gifts. God created us to do "good works" (Ephesians 2:10). If we encourage people to do "good works" with the people they have influence with and in the places God put them they will do those good works in ways that are consistent with their wiring. They will do things that they are comfortable doing - which will be in sync with how God wired and gifted them.

Barrier five
We have sought to get people involved in ministry by creating programs rather than encouraging them to figure out how they can make a difference for God where they live and work. Programmatic ministry trains people to let the church create ministry opportunities for them rather than looking for those opportunities themselves. Organic ministry wins out over programmatic ministry each time

God has an amazing and unique call on every single life. The best thing we can do on His behalf is to unleash God's people on a sinful and needy world rather than to corral them for our programs inside the church. The latter makes us look good. The former makes God look good. Which is better?

Sunday, June 21, 2009

On being a father to those who need one



Father's Day!

For those of us who are fathers it is a wonderful day with many great memories. I am the proud father of two wonderful boys, Jon and Chip. But I am also a father to a couple in Myanmar, in the Philippines, in Minnesota and a few other places. Not a biological father but a spiritual father to some folks who didn't have a believing father, or one that affirmed them, or was an example to them.


Older men, especially have a wonderful opportunity to be the father that individuals never had. One who loves them, mentors them, is there for them, prays for them, comes alongside to meet needs that can be met. All of us have a heavenly father but there is a deep yearning in the heart for a human father and many in our world today do not celebrate a human father. Human fathers can be a blessing or a curse.


For those whose father was a curse, or simply non involved and disengaged, we can become a father to the fatherless. Young men, especially long for a role model, a godly example, someone they can look to as a father figure. We can be that for them. Interestingly, I never asked for the job with these wonderful friends, but they let me know, I was the father they were looking for. They gave me the name and I willingly accepted the honor.


For many today, father's day is a day of blessing. For many it is a day of pain, hurt and terrible memories. That is the reality of a fallen world. Whether you know it or not, you may be looked up to as the dad someone else never had when you take the time to befriend, pray for and come alongside younger men or couples.


It is a wonderful honor. For I actually have more kids than just my two. I accept the job with thanksgiving.

Thursday, June 18, 2009

Complacency or urgency?

One of the deadliest threats to any ministry, be it a church, mission, mission team or some other ministry is that of complacency.

Complacency is defined as self satisfaction accompanied by unawareness of actual dangers or deficiencies (Webster).

I am struck at how often when talking to ministry leaders and asking them about how the ministry is doing that the answer is overwhelmingly positive.

There is often little urgency among those I interact with that things need to be different, that not all is well or that they need to do things differently. I contrast that response with those who are business owners who give me a very realistic answer regarding the challenges they face and the difficult issues they are wrestling with.

When I talk to ministry leaders and the vast majority of their report is positive and I don't hear the critical analysis of what should be different, what real deficiencies or threats exist, I know that I am talking to someone who does not live with a sense of urgency, tends to gloss over deficiencies and likes to put a positive spin on situations - rather than do the critical analysis needed to understand reality.

And, I can safely assume that their own teams or reports live with the same complacency they do. Perhaps it is the fact that ministries have so little accountability generally and that we just assume that Jesus will do what He wants to do that we don't ask and answer the critical questions and live with such complacency. Unlike those in the business world, many Christian leaders don't have to live with a profit or loss statement and thus live more easily with contentment with where things are.

The sad thing is that the state of the church and the effectiveness of much of what passes for missions is woefully inadaquate and ineffective. That is a result of complacency and lack of urgency.

That self-satisfaction comes from a lack of critical analysis of what could be, or ministry fruit left on the table because of our satisfaction with what is.

Companies that become complacent and self-satisfied die or go into bankruptcy - so General Motors and Chrysler and a host of others who have disappeared in the last decade. Ministries simply move into decline, seemingly oblivious that anything is wrong or that things could be different.

Good leaders are never complacent or satisfied and they do not allow their teams to live in complacency either. They are always asking critical questions about priorities, strategy, opportunities and dangers. They celebrate wins but they never camp on the wins or the success of the past but are always looking at the untapped opportunities of the future.

This is about a way of thinking and living and leading.

Urgency is not about doing more or doing it faster or creating more activity. Leaders who live with a sense of urgency often engage in less activity than others but do far more critical analysis and ask harder questions and focus their attention on those things that will push the missional agenda the farthest. They are also not looking for swift wins (nice when they come) but long term ministry fruit.

The apostle Paul lived with a sense of urgency that was evident in his life and his teaching. He constantly exhorted in his epistles to the churches to never be content with their spiritual life or their ministry but to work while it is still day for the night comes.

Good leaders do less, focus on the most important and constantly communicate with their priorities and communication their sense of urgency to see the ministry they lead (or the team they lead) maximize their potential.

And they communicate their sense of urgency to their staff who easily fall into a mode of comfort (we all gravitate there) and live with a deep sense that we must always be looking for better ways to fulfill our mission.

Their calendars reflect that commitment! Their priorities reflect that commitment. Their communication reflects that commitment and their meetings reflect that commitment. The focus of their lives reflects that commitment.

Where are you living on the complacency/urgency continuum?

For a great read on this subject, take a look at John P. Kotter's book, A Sense of Urgency. Our senior team is reading it right now. I deeply desire that our ministry live with urgency not complacency.

Friday, June 12, 2009

Leadership Transitions in the church



Senior leadership transitions are the most challenging time in the life of a church and negotiating them well is critical for the success of the new leader and for establishing a healthy foundation for a new ministry “run.” Where such a transition is done well it can provide the church with significant forward momentum. When it is done poorly it can take years to regain the desired momentum.

Congregations, boards and staff rarely understand the full ramifications of a senior leadership change, particularly when the church has a healthy history and there is excitement about the future. The tendency is to assume that the future will be similar to the past – only better! In reality, in some way, large or small, a great deal changes with the change in senior leadership. The church starts a new journey with a new leader, a refocused vision and five years in it will be a different church.

In the same way, new senior leaders rarely understand the full scope of the challenge ahead of them even in the healthiest transition. They inherit a staff that they did not build, spoken and unspoken values that are part of the church’s DNA, a desire for new vision but at the same time stakeholders in the old vision, and often to their surprise, resistance to change simply because of the built in bias against change among people in general.

This is complicated by the fact that whenever a church must re-in vision for the next ministry “run,” there is a refocus of ministry with the inevitable need to evaluate current ministry paradigms and current staff. Hard decisions will need to be made on both counts that will require ministry and staff changes to some degree – often a greater degree than is anticipated at the time of transition.

The critical period for a leadership transition in a church is the first twelve to eighteen months where the foundation for the next ministry run is being established. The church will experience significant change! The question is whether the change process can be navigated in a way that enhances its opportunities for the future or alternatively, complicates and prolongs the time it will take to get to those future opportunities.


If the incoming leader has not managed a major transition before it is very helpful to use an experienced coach who can help them navigate the inevitable change process. That may be another pastor who has negotiated a similar transition in a healthy manner or an outside consultant. A coach can help the new leader, the board and senior staff understand the issues they will face from a neutral and non-stakeholder perspective.

Transitions can be a wonderful time of envisioning and retooling for the next run - as long it is handled with care so that momentum is gained rather than lost due to transitional issues that are handled poorly. The former launches the church into a new future, the latter can cause momentum and opportunity to be lost.

Thursday, June 11, 2009

White Board Sessions

I am a fan of white boards. I have two of them in my conference room and there is nothing I love more than to get some good people in there with me and tackle a problem. I am always amazed at the nuggets we discover, some large, some small when we do a blue sky session with a white board.

It is amazingly easy to get caught up in how we have done things and not ask the question, how could we do them better? What are the barriers to growth? How could we organize for more strategic ministry? Could we reposition someone and help them become more effective?

The synergy of a group of the right people asking those questions is huge. Often I will leave our session on the board for a while so that I can mull on it and seek to further clarify issues we have worked on.

If you are not in the habit of doing so, or if it has been a while, take a key issue for your ministry, get some good minds in a room, even people who may not have direct responsibility for the issue you are thinking through, but people who are good thinkers and do a white board session. I have never done one that didn't yield something valuable.

It fosters creativity, a new look at old issues, and the synergy of ideas. It is often a huge return for just a few minutes.

Saturday, June 6, 2009

Simplifying Spiritual Gifts

My son Chip's spiritual gift is that of the "pied piper." Really! Just watch him. Everywhere he goes kids, young people and animals follow him around and he engages them and befriends them and talks to them (the human ones) about God. So it stands to reason that on summer break he leads inner city kids in the wilderness of northern Minnesota and ministers to them physically and spiritually. He is after all, the pied piper.

Then there is my wife Mary Ann who has a radar for hurting people and extends practical help and grace better than anyone I know. She sees a need and she meets it. She obviously has a gift of help and mercy.

Another friend is one of the most strategic thinkers I know. He can make sense out of almost any problem, think of solutions, and like a chess player, anticipate unintended consequences to those solutions. His gift is strategy and generosity and you put those two together and it is a powerful combination as he strategically funds Christian ministries.

His wife has the most awesome gift of hospitality and can make anyone feel at home from any walk of life. That with a gift of prayer combines to influence huge numbers of people over the course of a year.

We often complicate the spiritual gifts when most often they are pretty obvious if you just watch people, see where they are most effective, watch how they are wired and then encourage them to use those gifts and skills for Jesus - in their neighborhood, circle of influence, workplace and church. Notice that the church is just one place we ought to be joining Jesus, not the primary place.

Jesus wired us a certain way in order to accomplish a certain task. He wired me for strategy, leadership and communication. Everything else is, well, a weakness. What he wants me to do is to use the wiring he gave me for his purposes where he gives me influence.

I love to watch people to see how God uniquely wired them - God's creativity in that regard is amazing. Even with pied pipers. And then I love to encourage those I watch to use that wiring for His purposes, wherever God has placed them. If we all did that, and encouraged one another we would see small pieces of God's character unleashed in a million corners of the world.

Friday, June 5, 2009

Did you know?



Did you know that according to the UN, over 27 million people are enslaved in various forms of sexual and labor exploitation, more than at the height of the (historic) trans-Atlantic slave trade? (Salvation Army's Anti-Trafficking Network).

Did you know that over 100,000 eastern European women are coerced into prostitution or labor or forced marriages?

Did you know that destination countries of trafficked persons includes Belgium, Germany, Greece, Israel, Italy, Japan, the Netherlands, Thailand, Turkey and the United States (UNODC, 2006)?

Did you know that the countries girls are most trafficked from are Belarus, Moldova, Russia, Ukraine, Albania, Bulgaria, Lithuania, Romania, China, Thailand and Nigeria?

It is impossible to imagine the fear, pain, broken dreams, emotional and physical damage done by human trafficking as helpless individuals are forced against their will into a life of prostitution, misery, and enslavement. We celebrate the abolition of slavery yet there are more modern day slaves being trafficked today than at the height of the trans Atlantic slave trade.

There is a good chance that there are modern day slaves in a city near you, or in which you live!

To learn more, check out these resources:

Salvation Army Initiative Against Sexual Trafficking

International Justice Mission

Faith Alliance against Slavery and Trafficking

The Evangelical Covenant Church

C.H.A.S.T.E. Churches Alert to Sex Trafficking in Europe

United Nations "Global Initiative to Fight Human Trafficking"

U.S. State Department "Trafficking in Persons Report (by year)

(With thanks to ReachGlobal staff member Sarah Bennetch)

Thursday, June 4, 2009

Assimilation and New Believers



Assimilation of new believers into the life of the church is a high priority for many church leaders. Think about that for a moment!


My observation in the American church is that we put far more energy into assimilating new believers into the subculture of our church than we do in seeking them to assimilate into the likeness of Christ - and the two goals are not synonymous.


We are gratified when our new believer comes to a Bible study or small group, learns that they should be involved in some sort of ministry in the church, serve on a committee or be present on family night. All well and good - maybe.


What would happen if instead we concentrated on helping them understand what it means to become like Jesus and follow him more closely and allow Him to transform their hearts? I know we assume that those things will happen once they become involved in the church. Often it does not because our focus is in the wrong place. Assimilation into our church subculture is nice but assimilation into the likeness of Christ is far more important.


Where is the emphasis in your church for new believers? Is your strategy for helping new believers grow spiritually as robust as your strategy to hook them into your congregation?


Ultimately the goal of the Christian life is not to become like the people around us but to become like Christ. And people who become like Christ are also committed to His family in a local church. Our focus on the right assimilation will make all the difference.

Wednesday, June 3, 2009

The Church: God's Chosen Instrument to reach the World


On any particular day I can be optimistic, energized, discouraged or pessimistic on the state of the church. It largely depends on churches that I am working with at the time.

The New Testament shares such sentiments with Paul writing to the Corinthians (they had a lot of problems) or the Ephesians (they seemed pretty healthy) or the letters of Jesus to the churches in Revelation three (a mixed bag).

Many today are giving up on the church and simply leaving or choosing to stay home. I sympathize and empathize. There are a lot of unhealthy churches. Healthy and vital churches are vastly outnumbered by unhealthy or problematic churches.

But: regardless of our analysis, the local church is God's chosen instrument to reach the world as the local manifestation of his universal church made up of those who are his children. That is why I will never give up on the church and why I will never stop trying to help the church and why I will devote my life to multiplying healthy churches among all people.

It is frankly amazing to me that the church is as resilient as it is. That is not a testimony to man but to the power of the Holy Spirit who is present in small, large, poor, wealthy, underground and above ground churches. It is His church and the forces of hell will never prevail against it.

The church is flawed because it is led and attended by flawed people. The church is powerful even with flawed people when empowered by the Holy Spirit who powerfully changes lives and empowers people for meaningful ministry and brings life change.

The church is His bride and He loves it and died for it. Given that I will never abandon it or cease to help it be all that it can be. As long as Jesus believes in His church, I will too.

Tuesday, June 2, 2009

Gospel and Politics


It is a familiar request. Can I put out materials in the gathering area so members are informed of the political issues the nation faces and how they should vote? Or can the church please take a stand on this issue - or that issue?

Come election time especially, the pressure can get intense. If a certain candidate were to win the White House certainly the nation will be in dire trouble and the church at risk. If the wrong supreme court nominee gets on the court, liberties - religious and otherwise will suffer. If certain legislation is passed or not passed dire consequences await.

There may be some truth to such assertions although rarely as much truth as they would want us to believe. But, regardless of our personal conviction, political leanings or activism, the church is not about politics or legislation or elections or nominees to the bench - it is about the gospel.

It is Jesus who is the hope of the world, not a political party, nominee or piece of legislation. It is Jesus who can change hearts and it is the gospel of Jesus that can transform society as hearts are transformed.

I care about many things politically. But I have long ago come to conclude that it far more important who is in my house than who is in the White House. Politics come and go but Jesus remains the one hope for humanity across two thousand years and will be so till he returns. Never confuse the power of politics (it is transient and far less powerful than we think) with the power of the gospel (it is permanent and changes hearts and communities).
Oh, and no political party has a corner on the truth. But Jesus is truth.

Friday, May 29, 2009

Board members and intellectual capacity



Serving on a board, church or otherwise, requires a special intellectual capacity or ability. This is not about education - many educated people have limited intellectual capacity and many who lack higher education have it.


It is the ability to think conceptually, to visualize what could be rather than simply what is, to be able to focus on the big picture and concepts rather than on the small picture and details and enough personal flexibility to be open to new ideas, and work constructively with other board members. It is also the ability to trust staff to do what they must do and to always be pushing forward the missional agenda of the church or organization. It includes the ability to problem solve in creative ways rather than simply to fall back on what they have seen before in another church and organization.


Not everyone can do that and too often we bring well meaning, even Godly individuals onto our boards who actually hinder ministry progress by their narrow views, inability to think conceptually and who believe that board work is guarding the status quo and controlling staff. Those who have worked on boards with people who do not have the intellectual skills enumerated above know how frustrating that can be.


So in choosing effective board members it is helpful to ask the kinds of questions below:


  • Do they think big picture or small picture? (think big)

  • Can they engage the future of the organization or simply deal with status quo? (think future)

  • Do they exhibit personal flexibility or are they inflexible in their thinking? (think flexibly)

  • When problem solving do they see all the pieces or just some of the pieces? (think all)

  • Do they like to micromanage or empower? (think empowerment)

  • Can they trust staff or do they need to know everything before staff can act? (think trust)

  • Do they work synergistically with others or need things their way? (think synergistically)

  • Do they think missionally or like to deal with inconsequential issues? (think missionally)

  • Are they articulate and thoughtful or confusing and quick to make judgements? (think articulate and thoughtful)

Intellectual capacity matters in any church or organization that wants to go anywhere and which is governed by a board. Again, it is not about education level. It is about the ability to think well and understand the big picture of the organization - in order to help it get there.

Think about the board members you know who do that well and those who lack the skill. There is the difference!


Wednesday, May 27, 2009

An Essential Biblical Vocabulary

How many Christ followers could adequately explain the following words and theological concepts?

  • Incarnation

  • Grace

  • Salvation

  • Redemption

  • Righteousness

  • Faith

  • Repentance

  • Atonement

  • Justification

  • Condemnation

  • Sin

  • Love

  • Obedience
Every generation is only one generation away from Biblical illiteracy, heresy and lifestyles that do not please God. I fear that the church is not doing enough to educate its people in the basic doctrines of the Christian faith - and minus the foundation of those doctrines, we may end up with a semblance of Christianity without the core of Christianity.

There is a therapeutic gospel at large in our world today. But it is often therapy wrapped in Biblical teaching without the very foundation of the gospel robbing people of the core foundational truths of what the Scriptures teach.

Is it possible to develop a Christian world view or a truly Christian lifestyle without a good understanding of theology, the study of God which is wrapped up in the grand doctrines of Scripture? Many seem to think the answer is yes - if one judges by the content of the teaching and preaching that one encounters in the church today. Paul obviously disagreed as the book of Romans and his other epistles demonstrate.

In fact, the relevance we pursue in our exposition of the Scriptures is rooted in and derived from the very doctrines that we often ignore in our attempt to make our message relevant!

Consider doing an informal survey of the words from Romans above and see what you discover! We might start with church leaders and see what we discover! If you get good results I applaud you. If you don't...

Friday, May 22, 2009

When Life Comes Undone








Many who read this blog prayed for me over the last fifteen months as I was hospitalized with life threatening illnesses. Recently I shared the story of God's faithfulness in my life at my home church in a message entitled, When Life Comes Undone.

I would like to share that story with those of you who are interested. God is good - all the time.

When Life Comes Undone - The testimony of God's grace in my recent illnesses
http://stream.efca.org/reachglobal/when-life-comes-undone-tj-addington.mp3
To those of you who prayed....thank you!

Thursday, May 21, 2009

It only takes one!



I have recently written on the issues of alignment and healthy teams and boards. What are the implications of having a member of your team who is not in alignment? This can happen when a team member:
  • Is not in agreement with the direction of the team or organization
  • Does not pull their own weight in terms of productivity and results
  • Have attitudes that are counterproductive to healthy team: cynicism, sarcasm, untrusting, etc.
  • Does their own thing and are not committed to working as a productive team member
  • Has Emotional Intelligence (EQ) issues that disrupt the health of the team
  • Are not teachable or coachable
Here is the reality: it takes only one member of the team to pull down the rest of the team, and to take a huge emotional toll on the other team members and the team leader. And, to hurt the overall missional effectiveness of the organization.

Because ministries are about "grace" we often do not handle these situations, hoping they will resolve themselves or go away. They rarely do without intentional and direct intervention. Where we do not resolve we unfairly punish the rest of the team who must live with the unhealth of one member, and we hurt the missional effectiveness of the organization.

Here are some suggestions for dealing with this kind of situation:
  1. Provide very direct feedback in person and followed up in writing indicating the problems and the necessary changes that are necessary if they are to continue to play a role on the team and in the ministry. Be direct, be honest and be defining.
  2. Establish time parameters in which the issues must be resolved or they will be placed on a probationary status. If they need additional coaching during this time, provide it and always give honest direct feedback verbally and in writing.
  3. If there is not adequate progress, place the individual on a probationary status (in writing - always document) with the understanding that if there is not appropriate resolution that they will not be able to continue on the team or with the organization.
  4. Be willing to let them go and transition them out of the organization if they do not meet the requirements of the probationary period.
Your willingness as a leader to take appropriate steps in cases like this sends a powerful message to the rest of your team that you care about their health and the health of the organization. When one does not take these steps the opposite message is sent - and clearly read that we are an organization that does not take health seriously.

The emotional and energy toll that is paid for an unhealthy team member is higher than we realize until the issue has been resolved and we realize the price we paid. Ministry is tough enough. We make it easier when we deal with those individuals who pull the rest of the team down.

Sunday, May 17, 2009

Ministry and Team Alignment


How aligned or in sync is the team you lead or the team you are a part of? Many ministry teams look like the picture above with everyone doing their own thing or going in their own direction. Or, various teams going in different directions. While it may be convenient that way - one can do their own thing - it is not a prescription for maximum ministry impact.

Many ministry leaders believe that they are aligned if people have collegial relationships. It is alignment around relationship. One ministry leader I worked with believed that if only people prayed together, their hearts would come into alignment and therefor all would be well. It was alignment around spirituality. Many church staffs believe that alignment is about communication - making sure everyone else knows what each ministry is doing. Now collegial relationships, spiritual fellowship and communication are are great for a team but they are not the true basis of alignment.

In fact, the first two alignment strategies above, an emphasis on close relationship and fellowship, actually complicate true alignment because it takes the emphasis off of missional success and puts it on everyone feeling good about each other. Frank, honest, robust dialogue around missional issues rarely happens where the highest priority is that we are "best friends."

Real alignment means that the directional, value, and missional arrows are all pointed in one direction. That is, we operate by the same values or guiding principles, we are passionate about the same mission, we understand the central ministry focus of our organization and we are committed to the same outcomes. Very few ministry organizations can claim that kind of alignment but it is the key to maximizing our ministry's potential.

In order to get that kind of alignment it is first necessary to clarify the core principles by which one is going to operate, the mission one has and the outcomes one desires. Without clarity on those issues alignment is not really possible.

It is precisely because most ministries have not defined these that they end up trying to align around relationship, fellowship or communication. But these will not get the arrows all pointed in the right direction. It may give an illusion of alignment but it is not true alignment.

Once one has clarified what we call the "sides of our ministry sandbox" one can then ask every individual and each team to align themselves around those core commitments or in our terminology, play inside the same sandbox. The larger a ministry is the more critical it is that everyone is working off the same play sheet. The phrase in the book of Judges that "everyone did what was right in their own eyes," was not a commendation but a criticism.

If you were to ask the team you lead or the team you are a part of, "What really aligns us and keeps us in sync what would they say? You might want to ask the question. At best, lack of alignment causes leaks in ministry impact. At worst, it causes misunderstanding, lack of clarity and lack of objective ways to measure success.

If you need help in getting to alignment, the book, Leading from the Sandbox can help. It is all about how to build and maintain an aligned team or organization.

Wednesday, May 6, 2009

Dumb things Church Boards do!




Fail to clarify what is critical for the congregation


Good leaders clarify and communicate mission, guiding principles, central ministry focus and what spiritual vitality looks like. Without clarity, there is not direction and without direction there is no focus. It is accidental rather than intentional ministry.


Focus on the small stuff


The small details of church life do not move the ministry forward. It is certainly not the task of church boards to deal with the small rocks. It is easy to be deceived that the small day to day details are important. They are for someone - but not for the board which is responsible for clarifying and driving the large important issues of mission.

Don't resolve conflict

Unresolved conflict either on the board or within the congregation kills missional effectiveness and hijacks needed energy for ministry. Wise boards never allow unresolved conflict to fester - they deal with it.

Don't police themselves

Many boards allow behavior that is sinful, counterproductive or simply poor leadership. Wise boards ensure that their behavior is a model for the congregation and that their time is wisely spent on the important issues - including coming to decisions in a timely fashion. Wise boards have leadership covenants that each member signs that spells out how they work together.

Are intimidated by the few loud voices

Too many boards acquiesce to loud voices in the congregation and surrender to those voices even when they know that God is calling them to action. Wise leaders are not intimidated by loud voices who usually represent far less influence than they think they have.

Allow someone in the church to have informal veto power over church decisions

No one person has the authority to decide what the congregation does or does not do. In fact, no leader by themselves have that authority but only the board together and the congregation as it follows. Wise leaders do not allow any individual to control the direction of the church. And when necessary, they face them down.

Don't guard the gate

Who gets into leadership matters. Not guarding the leadership gate is one of the most foolish things boards and congregations do. Poor leaders will give you poor leadership and one bad apple can ruin the whole bunch. Whoever chooses leaders actually has the most power for good or ill in the church. Ensure you have a way to ensure the right leaders are chosen. In this matter, churches get what they deserve.

Allow elephants in the room

Elephants are those issues that everyone knows are there but no one is willing to name or deal with. Unfortunately those elephants are usually the very issues that MUST be resolved if the congregation is to move forward. Ignoring the elephants is not only dumb but deeply harmful.

Don't use an agenda and stay on task

Agendas may seem pedestrian but they are not. Agendas force boards to prioritize their work and stay on task - dealing with the big rocks rather than the pebbles and sand. Board meetings without agendas are a sign of accidental and non-prioritized leadership.

Don't empower staff

Boards that do not empower their staff to design and manage day to day ministry are doing management by committee. It has never worked and never will work but church boards try to do it all the time. Staff designs, board refines! Boards determine policy and direction, staff manage day to day ministry and ensure that the policy and direction are carried out. Boards do governance and staff ensures day to day ministry happens.

Tuesday, May 5, 2009

The Game of Chess and Decision Making

The game of chess can provide us with some lessons for decision making. Chess is all about understanding and predicting how your move will be met by your opponent. Great chess players run through an analysis of the potential ramifications of their move and what the consequences might be.

Good decision making does the same thing. Every decision has ramifications for others and, if we are not careful, unintended consequences. Wisdom is to try to understand and predict how our decision will be met by others and the potential ramifications of that decision. Decisions impact people so wise leaders try to understand that impact before they announce their decision.

Some of the questions to consider when one is making a decision are:
  • Who will be impacted?
  • What are the potential downsides?
  • Why might it be resisted and by whom?
  • What is your strategy for dealing with that resistance?
  • What kind of preparation or explanation will alleviate resistance and even garner support?
  • If someone made this decision for you what would you want to know?
  • Have you run the decision by trusted colleagues who can give you a read on potential "unintended consequences?"
  • Do you need to prepare people by letting them know what you are thinking and allow for input?

The goal is to be aware of both consequences and response so that you can be strategic in rolling out a decision that has impact on others and minimize the downsides. The larger the decision the more critical it is to take the time to think through how it will be received.

Where it is possible a best practice is to tell staff or your board what you are thinking of doing and why so that they can give you any feedback before you pull the trigger. Giving them the opportunity to dialogue with you beforehand helps them process what is coming and may give you valuable information that might either cause you to tweak the decision or know how to sell the decision.

Another best practice is to talk with a colleague outside your organization who has not skin in the game and let them ask you the questions you may not have thought of.

The key is not to be surprised - in chess and in decision making.

Friday, April 24, 2009

Reframing the Question

It is our natural default when something bad happens to us: Why? Why me? A few months ago while lying in an ICU in Bangkok on a ventilator with massive pneumonia and Acute Respiratory Distress Syndrome (ARDS) - my second severe bout with both I asked that question. But then I was forced to ask a second question: Why not me?

The television for the two weeks of my stay was glued on CNN and their coverage of the war in Gaza. I watched the men, women and children being ferried into inadequate hospitals with inadequate medical help and was reminded how fragile our world is and life in this broken world. So why should I be exempt from that brokenness?

Job asked the "why" question and God was gracious to him but He did not answer the question. What he did say was, I am God, I am great, I have my reasons and I am with you.

In the past month I have lost three friends and the son of another friend is paralyzed from the chest down due to a skiing accident - at 17. Why? In the past year and a half I have booked 65 days in the hospital. Why?

Job discovered that God is so great that His ways are inscrutable. What does not make sense to us makes perfect sense to Him. And we are not exempt from brokenness of our broken world. So, what is the question to ask? I believe it is "what" and "how" not "why."

The first question is "how." How will I choose to respond when life is not fair and the cards dealt me are not the ones I would choose? That is not easy when the cards are tough or unfair cards. I faced that in the ICU because the odds were that I might well not survive.

In my pain and limited ability to focus I chose to hang on to the words of Jesus to the disciples: "Take courage! It is I. Don't be afraid" (Matthew 14:27). Those words were my lifeline during some very long, hard painful days.

Pain and suffering are interesting friends or foes. As a friend they can drive us closer to God if we will allow them to. As a foe they can drive us from God to a life of bitterness and diminished dreams if we let them. We choose whether we see them as a friend or a foe and our choice determines the path we take after that. Those who choose the path of bitterness do so because they keep asking the "why" question. Those who choose the path of following God more closely do so because they focus on two other questions.

There is a second question worth asking: "What does God want me to learn through this?" That does not mean we deserve it, or that God is punishing us or that He wanted us to suffer. We live in a broken world and we "share in the fellowship of His sufferings" while here. But, it is also true that it is in the hardest times that we learn the greatest lessons about God, life and us. As C.S. Lewis said, "pain is God's megaphone."

I have filled a journal of lessons I learned through my 65 days in the hospital over three stints. They include his love, his grace, his sovereignty, his ability to do the miraculous in our day and many other lessons. I realize in a new way the gift that each day is and I empathize with those who suffer in a whole different way. In the end my pain was a gift that taught me lessons I would not have learned any other way.

I also know that the "why" questions will become plane on the other side of eternity. This side the question is how will I respond and what does God want to teach me. If we get that right, the "why" will all make sense in a little while!

Sunday, April 19, 2009

Climbing out of a Hole

It has happened to each of us. We have dug a hole for ourselves by treating someone with lack of dignity, marginalizing them, holding bitterness or maligning them to others and our attitude and actions have hurt them and hurt ministry and possibly hurt the team with which we work. Bottom line we are in a deep hole that we need to extricate ourselves from.

Often, our first thought is "how do I get out without too much embarrassment:" Our concern is for ourselves rather than for the harm we have caused or the sin we have committed. It goes to the fallen nature of our hearts.

What we should be asking before we do anything is "How did I get here? Why did I do what I did? Was it my pride, my arrogance, my desire to get my own way? Did I not listen to others? Did I have an agenda that I was driving that got in the way of relationships, team process or the feelings of others? What sinful attitudes on my part contributed to what I did? Am I harboring bitterness, ill will or wrongly attributed motives toward others?"

Before we try to make the wrong right, we need to understand our own hearts and take a hard, surgical, painful look at how we got to where we got. Most people, even when they need to make things right, sidestep this hard look - it is too painful. But without acknowledging the true and full nature of our fallenness, our sin and how we got into the hole we are in, our efforts to get out of the hole will be less than perfect. Glossing over the issues will actually hinder our efforts to make things right.

Once we have taken the hard look, we need to come completely, fully, transparently clean with those we have hurt - whether it is one person, a team, or a group. It is not enough to apologize to those we have hurt if we have also maligned them with others. That is an insincere apology. It is an apology that makes us feel better but that does not acknowledge the full extent of our wrong and to others and until we are willing to make the full wrong right, we remain guilty for the sin we have committed against others that has not been dealt with.

Real repentance is all about humility. Humility takes place when we recognize and name the full extent of our sin and resolve that sin to the full extent of our ability. When we choose not to fully come clean our pride is still ruling our hearts because our true strategy is to apologize to the extent we need to but to continue to preserve our dignity. It is a disingenuous repentance that remains committed to protecting ourselves rather than fully acknowledging what we have done to others. It is a self-focused apology.

Finally, to the extent of our ability we need to make our wrong right with those we have gossiped with, maligned others with, or divided by our sinful attitudes or actions. This is the hardest step but until this step is taken we have not made right our offense. To not do so is to make ourselves feel good (we asked for forgiveness) but to leave the results of our sin (what we have said to others about another) simmering with its painful ramifications. For now there are barriers between those we spoke to about another that remain until we make right what we made wrong.

Wise men and women make right what they have made wrong. Foolish men and women do not. One is a way of humility. The other is a way of pride. One is a way of righteousness. The other is a way of the fallen sinful nature.

Climbing out of a hole we have created is hard, but it is possible, if we will humble ourselves and do what we need to do - all of what we need to do to make it right. The hole is dark. The sunshine of freedom at the top is wonderful. There is pain in making the climb out but the freedom at the top is wonderful. And we won't want to have to make that kind of climb again

Thursday, April 9, 2009

Leadership Capital: Deposits and Withdrawals

At any one time leaders have a finite amount of leadership capital in their wallet. Deposits are a whole lot better than withdrawals because when the wallet is empty it does not matter what position one has, no one is following anymore.

Deposits are made intentionally and withdrawals are usually made inadvertently.

On a personal level, leaders receive deposits when they are open and approachable, care about their staff, are consistent in their behavior, keep their promises, take ownership for their mistakes, are seen as accountable and want the very best for those who work under them.

Withdrawals come when leaders are unapproachable or defensive, do not encourage open dialogue, are not perceived to care about staff, don't keep their promises, blame others for failure, are inconsistent with their behavior or are seen as unaccountable.

Leaders who experience many withdrawals often do not even know it because they are not open enough to receive the feedback that would tip them off to those withdrawals. It often takes great courage for someone to speak the truth to them about behaviors that are causing them to lose leadership capital.
On an organizational level, leaders gain capital when they clarify ministry direction, empower staff to play to their strengths and use their gifting, resolve organizational or staff issues rather than ignore them, give others credit for success and take responsibility for failure, encourage and hold people accountable for ministry results.

They lose capital when they control rather than empower, don't deal with issues, are fuzzy about ministry direction and don't pay attention to results.
Because we often are blind to areas where we may tend to lose capital it is essential to have people who will give one feedback and who have permission to tell us when withdrawals are being made. I have people that I trust who are always free to tip me off when inadvertent withdrawals are taking place that I would not have recognized myself.

It is an interesting exercise to ask trusted colleagues what actions cause withdrawals and what actions cause deposits. You might be surprised by what you learn.

As noted in the previous blog, paying attention to what is going on around us is important to understanding where one stands with deposits and withdrawals.

There are times when a leader makes a conscious decision to address an issue that he or she knows will involve a withdrawal because it is not popular. Popularity is not the goal, respect is. But, in order to make a withdrawal one has to have capital in the bank. Too many withdrawals and not enough deposits will eventually erode the ability of a leader to lead.

Key decisions that require withdrawals need to be considered carefully. If there is not enough capital - and one knows that the decision will therefore be problematic, wise leaders wait until the capital is present. Timing is as important as the decision itself. Poor timing without enough capital will make it more difficult to move forward later.

Leaders who are intentional in building their leadership capital have the greatest opportunity to maneuver because there is a bank account of good will and trust. What is in your bank account?

Sunday, March 29, 2009

Parched: When God Seems Absent

I spoke recently with a friend who was suffering from a long dry spell in his relationship with God. Used to a high degree of intimacy and relationship with Christ, it now seemed that God had gone silent. Silence from heaven can be deeply discouraging. We ask, why? Is it me? Is it God? Why the silence.

When I lay for two week in the intensive care in Thailand this past January I felt much the same thing. There was no wonderful warm feeling of God's presence and I was lying awake on a vent, feeding tube, multiple lines into various parts of my body thinking I might not make it through.

And I had a lot of time to think since I could not sleep and was not put into a coma. I hung onto the words of Jesus in Matthew 14 to the disciples in the account where Jesus walked on water.

"Take courage! It is I, Don't be afraid." - Jesus

"Lord, save me!" - Peter

"You of little faith," he said, "Why did you doubt?" - Jesus

I remembered that "Fear not" is the most repeated command in Scripture. I remembered how often Jesus said, "I am with you." A command and a statement that I knew to be true, even though emotionally I did not feel it to be true.

And I thought through the connection between faith and doubt. Faith is not based on emotion or some warm feeling on intimacy - nice as that is. As the writer of Hebrews writes, "Now faith is being certain of what we hope for and certain of what we do not see (or feel?). This is what the ancients were commended for." Hebrews 11:1-2.

I concluded laying in that bed, being kept alive by a machine that could breath for me, enduring the pain of the regular cleaning of the vent where they vacuumed deep into my bronchial cavity, that my job was to believe all that I knew to be true and banish the doubt that crept in.

Faith is developed when we have to exercise it and we exercise it the most in times of drought, when all is not well, when God seems silent, when we are hurting, or scared, or at the end of our wits.

Interestingly, the one time that I felt the Lord's presence strongly was when others came to pray for me. At those moments I knew that God was there, even though he was largely silent to me. In times of drought, find others who will pray with you and for you.

Being at the end of ourselves is a wonderful place to be because all that is left is God - and in the end God is all that we really need.

There is a Psalm that says it well. "Blessed are those whose strength is in you, who have set their hearts on pilgrimage." Pilgrimage is not easy. It takes us through deserts and to the oasis. The oasis is easy and the desert is hard. But it is in the desert that we choose to exercise our faith and it is there that our faith is proved and grows.

God is never absent. We may think him absent. In reality he is doing us a favor but helping us build our faith. And Jesus says in those times "Take courage it is I, Don't be afraid."

Saturday, March 21, 2009

Ministry and Spiritual Warfare

Our world is a battle zone between the forces of God and the forces of the evil one who is committed to disrupting and destroying everything that God wants to do to repair a broken world and bring His good news to lost men and women. The problem is that the battle is unseen. We see its effects and feel its reality but we are easily lulled into thinking that if we simply do the right thing that people will respond to the gospel.

There is no more seminal passage on this than that of Paul’s in Ephesians 6.

”Finally, be strong in the Lord and in his mighty power. Put on the full armor of God so that you can take your stand against the devil's schemes. For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms. Therefore put on the full armor of God, so that when the day of evil comes, you may be able to stand your ground, and after you have done everything, to stand. Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place, and with your feet fitted with the readiness that comes from the gospel of peace. In addition to all this, take up the shield of faith, with which you can extinguish all the flaming arrows of the evil one. Take the helmet of salvation and the sword of the Spirit, which is the word of God. And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the saints.

Pray also for me, that whenever I open my mouth, words may be given me so that I will fearlessly make known the mystery of the gospel, for which I am an ambassador in chains. Pray that I may declare it fearlessly, as I should.”

Paul truly believed that a battle is being fought in the heavenly realms and that the truth of the word, the transformation of salvation and the practice of prayer are both the defensive and offensive weapons of the believer. He constantly asked for prayer for his own ministry as he does in verse 19, knowing that prayer was the key to engaging the help of God’s Spirit.

If there is a front line to God’s work it is the ministry of missions where there is a concerted effort to reclaim territory from the enemy. As in any battle, the more aggressive the effort, the more aggressive the response. The enemy holds billions of our world’s population captive to false religions, materialism and personal satisfaction. And the enemy has no intention of giving up any substantial ground to Christ.

There is a reason that Islam so militantly hates Christianity and will do anything in its power to stop it: It is enemy territory and its people are held captive by Satan. There is a reason that radical Hinduism will go as far as to kill believers: it is enemy territory that the evil one believes belongs to him. There is a reason that so many in our world are held captive in animism and fear of the spirits. It is the enemy’s way of keeping billions from looking to Christ.

There is a reason that Western Europe is so hard to the gospel. The enemy has used materialism and humanism as false but alternative routes to truth. There is a reason that many Buddhists are resistant to the gospel: the enemy has convinced them that there are many possible routes to truth and God. As Paul said, “Satan himself masquerades as an angel of light" (2 Corinthians 11:14). The account of Paul’s missionary journeys in the book of Acts were a constant battle between the truth of the gospel and the resistance of Satan.

We will never know until eternity the full extent of the unseen all out war that is taking place around us but blind to us apart from seeing the effects. The prophets Daniel and Ezekiel, however give us glimpses of that spiritual war and the New Testament proclaims it’s reality.

Paul, the greatest New Testament figure in the spread of the Gospel and the first major missionary constantly spoke of the need for prayer in his ministry and the proclamation of the gospel. He knew that he was treading on enemy soil and that offensive and defensive weapons were needed to see success.

It is highly significant that the inauguration of Christ’s ministry was marked by two distinct events. The first event was the baptism of Jesus by John the Baptist. As soon as Jesus was baptized “heaven was opened, and he saw the Spirit of God descending like a dove and lighting on him. And a voice from heaven said, ‘This is my Son, whom I love; with him I am well pleased (Matthew 3:16-17).’”

That testimony from heaven itself was the enemy’s deepest fear and the realization that this, finally, was the One who would crush him (Genesis 3:15), who would bless the nations through Him (Genesis 12:1-3), who would suffer and rise again (Isaiah 53), who would overcome the evil one and reign triumphant (Daniel 9-12), the one whom he had tried to eliminate through Herod’s killing of the children at Christ’s birth.

His adversary from the days of the garden had finally arrived in person on his soil and the battle lines were drawn. For He came with a proclamation of an eternal and holy Kingdom that would encroach on the enemy’s territory.

And the enemy knew it - for the second event of the inauguration of Christ’s ministry was a direct attempt by Satan to subvert his calling in the temptation of Jesus in the wilderness. Here was an amazing scene: the God of the universe in personal confrontation with the devil himself. Finally, the devil had the opportunity to personally confront and tempt the One who he had feared since the fall, and with the rebuke of Christ, would continue to fight a losing but bruising battle until the final battle when heaven rules supreme.

The temptation of Christ serves as a lesson to us. If the devil had the audacity to challenge the God of the universe, what will keep him from challenging and confronting us as we seek to take back what rightfully belongs to God and to turn the hearts of people from captivity and bondage and sin to freedom and grace and righteousness! At every level he will challenge the gospel and the greater the threat, the greater the pushback.

That is why the spread of the gospel is often accompanied by the blood of the saints. In 1 Corinthians 16:9 Paul connects the great open door he has in Ephesus with many who oppose him. Great opportunity usually comes with great opposition.

It is foolish and naïve for us to think that we can engage in this front line battle without the greatest spiritual protection that we can possibly gather. The most important thing we can do is to ensure that we have the offensive and defensive weapons that Paul speaks of in Ephesians 6, recognizing the reality of the battle and our deep need for spiritual resources to fight what is a spiritual war.

My family experienced that first hand in my hospitalization between December 4, 2007 and January 14, 2008. For thirty five days I lay in the ICU hovering between life and death. When my son put up a blog to keep people informed and call them to prayer, some 10,000 unique users accessed that blog from 50 states and 75 countries – earnestly interceding on my behalf.

The common understanding among them was that this was an intense spiritual battle. I lay helpless, in a coma, with at least five medical conditions that should have killed me, yet with the intercession of many, none of them did and the mitral valve in my heart was healed miraculously when doctors said only surgery could repair it but surgery would have been fatal. For some reason this spiritual battle was intense and it took thousands of prayer warriors over the course of a month to overcome the arrows of the evil one.

Spiritual warfare is real. To engage in missions without significant attention to the need for spiritual protection and the offensive work of the Spirit is like walking into the battle of the Bulge without a weapon or a helmet or a platoon: dangerous, foolish and in the end fruitless.