Growing health and effectiveness
Wednesday, June 3, 2009
The Church: God's Chosen Instrument to reach the World
Tuesday, June 2, 2009
Gospel and Politics
Friday, May 29, 2009
Board members and intellectual capacity
- Do they think big picture or small picture? (think big)
- Can they engage the future of the organization or simply deal with status quo? (think future)
- Do they exhibit personal flexibility or are they inflexible in their thinking? (think flexibly)
- When problem solving do they see all the pieces or just some of the pieces? (think all)
- Do they like to micromanage or empower? (think empowerment)
- Can they trust staff or do they need to know everything before staff can act? (think trust)
- Do they work synergistically with others or need things their way? (think synergistically)
- Do they think missionally or like to deal with inconsequential issues? (think missionally)
- Are they articulate and thoughtful or confusing and quick to make judgements? (think articulate and thoughtful)
Intellectual capacity matters in any church or organization that wants to go anywhere and which is governed by a board. Again, it is not about education level. It is about the ability to think well and understand the big picture of the organization - in order to help it get there.
Think about the board members you know who do that well and those who lack the skill. There is the difference!
Wednesday, May 27, 2009
An Essential Biblical Vocabulary
- Incarnation
- Grace
- Salvation
- Redemption
- Righteousness
- Faith
- Repentance
- Atonement
- Justification
- Condemnation
- Sin
- Love
- Obedience
Friday, May 22, 2009
When Life Comes Undone
http://stream.efca.org/reachglobal/when-life-comes-undone-tj-addington.mp3
Thursday, May 21, 2009
It only takes one!
- Is not in agreement with the direction of the team or organization
- Does not pull their own weight in terms of productivity and results
- Have attitudes that are counterproductive to healthy team: cynicism, sarcasm, untrusting, etc.
- Does their own thing and are not committed to working as a productive team member
- Has Emotional Intelligence (EQ) issues that disrupt the health of the team
- Are not teachable or coachable
Because ministries are about "grace" we often do not handle these situations, hoping they will resolve themselves or go away. They rarely do without intentional and direct intervention. Where we do not resolve we unfairly punish the rest of the team who must live with the unhealth of one member, and we hurt the missional effectiveness of the organization.
Here are some suggestions for dealing with this kind of situation:
- Provide very direct feedback in person and followed up in writing indicating the problems and the necessary changes that are necessary if they are to continue to play a role on the team and in the ministry. Be direct, be honest and be defining.
- Establish time parameters in which the issues must be resolved or they will be placed on a probationary status. If they need additional coaching during this time, provide it and always give honest direct feedback verbally and in writing.
- If there is not adequate progress, place the individual on a probationary status (in writing - always document) with the understanding that if there is not appropriate resolution that they will not be able to continue on the team or with the organization.
- Be willing to let them go and transition them out of the organization if they do not meet the requirements of the probationary period.
The emotional and energy toll that is paid for an unhealthy team member is higher than we realize until the issue has been resolved and we realize the price we paid. Ministry is tough enough. We make it easier when we deal with those individuals who pull the rest of the team down.
Sunday, May 17, 2009
Ministry and Team Alignment
Friday, May 15, 2009
Wednesday, May 6, 2009
Dumb things Church Boards do!
Don't resolve conflict
Unresolved conflict either on the board or within the congregation kills missional effectiveness and hijacks needed energy for ministry. Wise boards never allow unresolved conflict to fester - they deal with it.
Don't police themselves
Many boards allow behavior that is sinful, counterproductive or simply poor leadership. Wise boards ensure that their behavior is a model for the congregation and that their time is wisely spent on the important issues - including coming to decisions in a timely fashion. Wise boards have leadership covenants that each member signs that spells out how they work together.
Are intimidated by the few loud voices
Too many boards acquiesce to loud voices in the congregation and surrender to those voices even when they know that God is calling them to action. Wise leaders are not intimidated by loud voices who usually represent far less influence than they think they have.
Allow someone in the church to have informal veto power over church decisions
No one person has the authority to decide what the congregation does or does not do. In fact, no leader by themselves have that authority but only the board together and the congregation as it follows. Wise leaders do not allow any individual to control the direction of the church. And when necessary, they face them down.
Don't guard the gate
Who gets into leadership matters. Not guarding the leadership gate is one of the most foolish things boards and congregations do. Poor leaders will give you poor leadership and one bad apple can ruin the whole bunch. Whoever chooses leaders actually has the most power for good or ill in the church. Ensure you have a way to ensure the right leaders are chosen. In this matter, churches get what they deserve.
Allow elephants in the room
Elephants are those issues that everyone knows are there but no one is willing to name or deal with. Unfortunately those elephants are usually the very issues that MUST be resolved if the congregation is to move forward. Ignoring the elephants is not only dumb but deeply harmful.
Don't use an agenda and stay on task
Agendas may seem pedestrian but they are not. Agendas force boards to prioritize their work and stay on task - dealing with the big rocks rather than the pebbles and sand. Board meetings without agendas are a sign of accidental and non-prioritized leadership.
Don't empower staff
Boards that do not empower their staff to design and manage day to day ministry are doing management by committee. It has never worked and never will work but church boards try to do it all the time. Staff designs, board refines! Boards determine policy and direction, staff manage day to day ministry and ensure that the policy and direction are carried out. Boards do governance and staff ensures day to day ministry happens.
Tuesday, May 5, 2009
The Game of Chess and Decision Making
Good decision making does the same thing. Every decision has ramifications for others and, if we are not careful, unintended consequences. Wisdom is to try to understand and predict how our decision will be met by others and the potential ramifications of that decision. Decisions impact people so wise leaders try to understand that impact before they announce their decision.
Some of the questions to consider when one is making a decision are:
- Who will be impacted?
- What are the potential downsides?
- Why might it be resisted and by whom?
- What is your strategy for dealing with that resistance?
- What kind of preparation or explanation will alleviate resistance and even garner support?
- If someone made this decision for you what would you want to know?
- Have you run the decision by trusted colleagues who can give you a read on potential "unintended consequences?"
- Do you need to prepare people by letting them know what you are thinking and allow for input?
The goal is to be aware of both consequences and response so that you can be strategic in rolling out a decision that has impact on others and minimize the downsides. The larger the decision the more critical it is to take the time to think through how it will be received.
Where it is possible a best practice is to tell staff or your board what you are thinking of doing and why so that they can give you any feedback before you pull the trigger. Giving them the opportunity to dialogue with you beforehand helps them process what is coming and may give you valuable information that might either cause you to tweak the decision or know how to sell the decision.
Another best practice is to talk with a colleague outside your organization who has not skin in the game and let them ask you the questions you may not have thought of.
The key is not to be surprised - in chess and in decision making.
Friday, April 24, 2009
Reframing the Question
The television for the two weeks of my stay was glued on CNN and their coverage of the war in Gaza. I watched the men, women and children being ferried into inadequate hospitals with inadequate medical help and was reminded how fragile our world is and life in this broken world. So why should I be exempt from that brokenness?
Job asked the "why" question and God was gracious to him but He did not answer the question. What he did say was, I am God, I am great, I have my reasons and I am with you.
In the past month I have lost three friends and the son of another friend is paralyzed from the chest down due to a skiing accident - at 17. Why? In the past year and a half I have booked 65 days in the hospital. Why?
Job discovered that God is so great that His ways are inscrutable. What does not make sense to us makes perfect sense to Him. And we are not exempt from brokenness of our broken world. So, what is the question to ask? I believe it is "what" and "how" not "why."
The first question is "how." How will I choose to respond when life is not fair and the cards dealt me are not the ones I would choose? That is not easy when the cards are tough or unfair cards. I faced that in the ICU because the odds were that I might well not survive.
In my pain and limited ability to focus I chose to hang on to the words of Jesus to the disciples: "Take courage! It is I. Don't be afraid" (Matthew 14:27). Those words were my lifeline during some very long, hard painful days.
Pain and suffering are interesting friends or foes. As a friend they can drive us closer to God if we will allow them to. As a foe they can drive us from God to a life of bitterness and diminished dreams if we let them. We choose whether we see them as a friend or a foe and our choice determines the path we take after that. Those who choose the path of bitterness do so because they keep asking the "why" question. Those who choose the path of following God more closely do so because they focus on two other questions.
There is a second question worth asking: "What does God want me to learn through this?" That does not mean we deserve it, or that God is punishing us or that He wanted us to suffer. We live in a broken world and we "share in the fellowship of His sufferings" while here. But, it is also true that it is in the hardest times that we learn the greatest lessons about God, life and us. As C.S. Lewis said, "pain is God's megaphone."
I have filled a journal of lessons I learned through my 65 days in the hospital over three stints. They include his love, his grace, his sovereignty, his ability to do the miraculous in our day and many other lessons. I realize in a new way the gift that each day is and I empathize with those who suffer in a whole different way. In the end my pain was a gift that taught me lessons I would not have learned any other way.
I also know that the "why" questions will become plane on the other side of eternity. This side the question is how will I respond and what does God want to teach me. If we get that right, the "why" will all make sense in a little while!
Sunday, April 19, 2009
Climbing out of a Hole
Often, our first thought is "how do I get out without too much embarrassment:" Our concern is for ourselves rather than for the harm we have caused or the sin we have committed. It goes to the fallen nature of our hearts.
What we should be asking before we do anything is "How did I get here? Why did I do what I did? Was it my pride, my arrogance, my desire to get my own way? Did I not listen to others? Did I have an agenda that I was driving that got in the way of relationships, team process or the feelings of others? What sinful attitudes on my part contributed to what I did? Am I harboring bitterness, ill will or wrongly attributed motives toward others?"
Before we try to make the wrong right, we need to understand our own hearts and take a hard, surgical, painful look at how we got to where we got. Most people, even when they need to make things right, sidestep this hard look - it is too painful. But without acknowledging the true and full nature of our fallenness, our sin and how we got into the hole we are in, our efforts to get out of the hole will be less than perfect. Glossing over the issues will actually hinder our efforts to make things right.
Once we have taken the hard look, we need to come completely, fully, transparently clean with those we have hurt - whether it is one person, a team, or a group. It is not enough to apologize to those we have hurt if we have also maligned them with others. That is an insincere apology. It is an apology that makes us feel better but that does not acknowledge the full extent of our wrong and to others and until we are willing to make the full wrong right, we remain guilty for the sin we have committed against others that has not been dealt with.
Real repentance is all about humility. Humility takes place when we recognize and name the full extent of our sin and resolve that sin to the full extent of our ability. When we choose not to fully come clean our pride is still ruling our hearts because our true strategy is to apologize to the extent we need to but to continue to preserve our dignity. It is a disingenuous repentance that remains committed to protecting ourselves rather than fully acknowledging what we have done to others. It is a self-focused apology.
Finally, to the extent of our ability we need to make our wrong right with those we have gossiped with, maligned others with, or divided by our sinful attitudes or actions. This is the hardest step but until this step is taken we have not made right our offense. To not do so is to make ourselves feel good (we asked for forgiveness) but to leave the results of our sin (what we have said to others about another) simmering with its painful ramifications. For now there are barriers between those we spoke to about another that remain until we make right what we made wrong.
Wise men and women make right what they have made wrong. Foolish men and women do not. One is a way of humility. The other is a way of pride. One is a way of righteousness. The other is a way of the fallen sinful nature.
Climbing out of a hole we have created is hard, but it is possible, if we will humble ourselves and do what we need to do - all of what we need to do to make it right. The hole is dark. The sunshine of freedom at the top is wonderful. There is pain in making the climb out but the freedom at the top is wonderful. And we won't want to have to make that kind of climb again
Thursday, April 9, 2009
Leadership Capital: Deposits and Withdrawals
Deposits are made intentionally and withdrawals are usually made inadvertently.
On a personal level, leaders receive deposits when they are open and approachable, care about their staff, are consistent in their behavior, keep their promises, take ownership for their mistakes, are seen as accountable and want the very best for those who work under them.
Withdrawals come when leaders are unapproachable or defensive, do not encourage open dialogue, are not perceived to care about staff, don't keep their promises, blame others for failure, are inconsistent with their behavior or are seen as unaccountable.
Leaders who experience many withdrawals often do not even know it because they are not open enough to receive the feedback that would tip them off to those withdrawals. It often takes great courage for someone to speak the truth to them about behaviors that are causing them to lose leadership capital.
On an organizational level, leaders gain capital when they clarify ministry direction, empower staff to play to their strengths and use their gifting, resolve organizational or staff issues rather than ignore them, give others credit for success and take responsibility for failure, encourage and hold people accountable for ministry results.
They lose capital when they control rather than empower, don't deal with issues, are fuzzy about ministry direction and don't pay attention to results.
Because we often are blind to areas where we may tend to lose capital it is essential to have people who will give one feedback and who have permission to tell us when withdrawals are being made. I have people that I trust who are always free to tip me off when inadvertent withdrawals are taking place that I would not have recognized myself.
It is an interesting exercise to ask trusted colleagues what actions cause withdrawals and what actions cause deposits. You might be surprised by what you learn.
As noted in the previous blog, paying attention to what is going on around us is important to understanding where one stands with deposits and withdrawals.
There are times when a leader makes a conscious decision to address an issue that he or she knows will involve a withdrawal because it is not popular. Popularity is not the goal, respect is. But, in order to make a withdrawal one has to have capital in the bank. Too many withdrawals and not enough deposits will eventually erode the ability of a leader to lead.
Key decisions that require withdrawals need to be considered carefully. If there is not enough capital - and one knows that the decision will therefore be problematic, wise leaders wait until the capital is present. Timing is as important as the decision itself. Poor timing without enough capital will make it more difficult to move forward later.
Leaders who are intentional in building their leadership capital have the greatest opportunity to maneuver because there is a bank account of good will and trust. What is in your bank account?
Sunday, March 29, 2009
Parched: When God Seems Absent
When I lay for two week in the intensive care in Thailand this past January I felt much the same thing. There was no wonderful warm feeling of God's presence and I was lying awake on a vent, feeding tube, multiple lines into various parts of my body thinking I might not make it through.
And I had a lot of time to think since I could not sleep and was not put into a coma. I hung onto the words of Jesus in Matthew 14 to the disciples in the account where Jesus walked on water.
"Take courage! It is I, Don't be afraid." - Jesus
"Lord, save me!" - Peter
"You of little faith," he said, "Why did you doubt?" - Jesus
I remembered that "Fear not" is the most repeated command in Scripture. I remembered how often Jesus said, "I am with you." A command and a statement that I knew to be true, even though emotionally I did not feel it to be true.
And I thought through the connection between faith and doubt. Faith is not based on emotion or some warm feeling on intimacy - nice as that is. As the writer of Hebrews writes, "Now faith is being certain of what we hope for and certain of what we do not see (or feel?). This is what the ancients were commended for." Hebrews 11:1-2.
I concluded laying in that bed, being kept alive by a machine that could breath for me, enduring the pain of the regular cleaning of the vent where they vacuumed deep into my bronchial cavity, that my job was to believe all that I knew to be true and banish the doubt that crept in.
Faith is developed when we have to exercise it and we exercise it the most in times of drought, when all is not well, when God seems silent, when we are hurting, or scared, or at the end of our wits.
Interestingly, the one time that I felt the Lord's presence strongly was when others came to pray for me. At those moments I knew that God was there, even though he was largely silent to me. In times of drought, find others who will pray with you and for you.
Being at the end of ourselves is a wonderful place to be because all that is left is God - and in the end God is all that we really need.
There is a Psalm that says it well. "Blessed are those whose strength is in you, who have set their hearts on pilgrimage." Pilgrimage is not easy. It takes us through deserts and to the oasis. The oasis is easy and the desert is hard. But it is in the desert that we choose to exercise our faith and it is there that our faith is proved and grows.
God is never absent. We may think him absent. In reality he is doing us a favor but helping us build our faith. And Jesus says in those times "Take courage it is I, Don't be afraid."
Saturday, March 21, 2009
Ministry and Spiritual Warfare
It is highly significant that the inauguration of Christ’s ministry was marked by two distinct events. The first event was the baptism of Jesus by John the Baptist. As soon as Jesus was baptized “heaven was opened, and he saw the Spirit of God descending like a dove and lighting on him. And a voice from heaven said, ‘This is my Son, whom I love; with him I am well pleased (Matthew 3:16-17).’”
My family experienced that first hand in my hospitalization between December 4, 2007 and January 14, 2008. For thirty five days I lay in the ICU hovering between life and death. When my son put up a blog to keep people informed and call them to prayer, some 10,000 unique users accessed that blog from 50 states and 75 countries – earnestly interceding on my behalf.
Emotional Intelligence in Missions
Think of these traits and their impact on healthy teams:
-Inability to forgive
-Holding onto hurt
-Assuming poor motives of others without trying to clarity with them what their motives actually are
-Consistent cynicism
-A propensity toward negative attitudes
-Difficulty in accepting those whose views differ from theirs
-A need to have their own way
-Difficulty in maintaining positive relationships with others
-Paternalism in dealing with nationals
These are examples of poor emotional, relational or spiritual emotional intelligence (EQ) and any of these traits compromise the health of teams who often need to work together in the pressured environment of cross cultural ministry. If you are a missionary and have ever encountered these issues you know how toxic these attitudes can be and how much emotional energy is expended in dealing with them.
In their drive to increase their mission force, many missions gloss over these issues and accept candidates with poor EQ. The same can be said for many field leaders who are not perceptive in who they recruit or deploy, assuming that the positive will outweigh the negative.
This is a major mistake that many agencies and teams are realizing as they deal with the fallout of unhealthy individuals.
The result is a significant lack of health on many mission teams globally and great pain caused to other team members who are healthy.
EQ is the ability to understand ourselves, know what drives us, accurately see how we are perceived by others, and know how we relate to others. EQ also measures whether we have the relational skill to work synergistically with others while being 'self defining' and allowing others to speak into our lives or work without defensiveness.
Signs of poor EQ include the inability to listen to others, personal defensiveness, unawareness of how we come across to others, lack of sensitivity to the feelings of others, inability to constructively deal with conflict, a need to control others, narcissism, and the need to have our own way.
Good EQ includes openness to the opinions of others, lack of defensiveness, awareness of who we are and how others perceive us, sensitivity to others, the ability to release others rather than control them, allow for constructive and robust dialogue, and the ability to abide by common decisions.
It is my conviction that mission agencies and mission teams are better off with fewer but healthier missionaries than to compromise on issues of emotional, relational or spiritual health. And, there are ways to measure these.
Where health is problematic those issues ought to be addressed before candidates are accepted. Where they exist on the field, the need to be addressed for the health of the individual, the team and the organization.
Not addressing these issues is unfair to the many healthy and productive personnel that you have in your agency. When an organization does not make health of their personnel a priority, it is the healthy personnel who suffer and its toll on teams is huge.
The number of our personnel should not be our measure of organizational success. The health of our personnel should be. And making health a priority in recruitment, care, and intervention when necessary is critical for healthy ministry and its success.
Thursday, March 12, 2009
Hearing God's Voice
Wednesday, March 11, 2009
Understanding Sharia Law
Many do not understand that the goal of Islam is to become the religion of the world and under Islam, there is no freedom of religion. Take Egypt for instance. It is legal and easy to convert from Christianity to Islam but it is illegal to convert from Islam to Christianity and such a move can be punishable by jail or death.
Under Sharia, all non Muslims are second rate citizens. There is one set of rules for Muslims and another set of rules for non-Muslims. Under Sharia, women are denied even the most basic rights. Under Sharia it is forbidden to question any part of the Koran so there is little discussion about controversial issues.
Sharia is extrapolated from the Koran which is exceedingly unfriendly to non-Muslims. Consider these statistics from the book Cruel and Usual Punishment:
"There are 35,213 Qur'an verses, hadiths, Sharia laws, and various Muslim scriptures commanding and encouraging killing, violence, war, annihilation, corporal punishment, hatred, boycott, humiliation and subjugation aimed mainly against non-Muslims. The majority population of non-Muslims in democratic nations must be concerned about such scriptures, and they must be protected from those who will act upon such commandments."
As Muslim populations grow in our own country, it pays to understand the system that comes with it if we are going to minister to and share the freedom of the gospel with them. Unlike other populations who come to our shores, there is little integration into an American way of life or thinking. Islam is insular and seeks to keep its populations insular as well.
For an insightful and disturbing overview of Islam I highly recommend the book Cruel and Usual Punishment by Nonie Darwish who grew up as a Muslim in Egypt and now lives in the United States. The book reveals much that Islam wishes we did not know and it will help you understand the dynamics that Islam brings with it as it seeks to expand across the globe - including our own country.
If you or your church is interested in learning how to reach out to Muslims in your area, check out The Crescent Project which has training and materials that both explain Islam and help believers understand how to share the gospel with Muslims. It's Bridges curriculum is second to none.
Also check out http://www.morethandreams.org/ for stories of what God is doing to reveal himself to Muslims across the world.
Monday, March 2, 2009
I am Troubled
Friday, February 20, 2009
Hearth and Home
The comment was a surprise because all we had done was open our home. But what we missed was the fact that our home was a haven, a place of peace, fun, grace, acceptance and a sanctuary for some whose own homes were not.
Ironically, our home was smaller than their homes, had the oldest television, and the fewest toys. None of that mattered. It was a place of peace and refuge.
I was reminded of how important it is to ensure that in the chaos of our lives and world that our homes are places of peace, refuge, relationship and grace.
I love the world "hearth." It was the place around the fire where families would traditionally gather. They would enjoy the warmth, the fellowship and good food. Much of life revolved around the hearth.
With the insane schedules in today's world along with the distractions of Internet and television it is even more important to cultivate the warmth of the hearth whether we are empty nester's or a larger family. Like the warm glow from the window of the cottage above, the hearth is a place of safety, security and peace - if we will cultivate it.
It is not by mistake that hospitality is referenced so often in the New Testament. Inviting others into our homes is to invite them to our hearth, to the warmth of our hearts and the peace of our home. For some, like the students who came to our home in their high school years, it is a special place of refuge. For all it should be a place of fellowship and grace.
Recently we had a dinner with Jon and his friend Chris as Jon was leaving the Twin Cities for Knoxville and his life after college. His friend, Chris, hugged us and said, "let's not be strangers just because Jon is leaving." He still wants to join us at our hearth! It was a good reminder.
Monday, February 16, 2009
Incarnational Ministry - Going Viral
Encourage somone who needed encouragement
Prayed specifically for someone in need
Found quality time to spend with a friend, neighbor or co-worker
Shared something of their life story with authenticity
Helped fill a need in a tangible way
Life on life - viral and organic. Programs and events are great, incarnational ministry is essential and viral and powerful. Which are you putting the greatest emphasis on in your church? In your life?