Symptoms of organizational non-alignment and signs of healthy alignment

The level of alignment within an organization is a direct indicator of its health, clarity and ultimately its ability to deliver on its mission. Thus it is worthwhile to consider symptoms of non-alignment as well as signs of healthy alignment. Think about the organization you lead or serve with as you consider these.

Symptoms of organizational non-alignment:

• There is little or no coordination of efforts between teams or ministries and often they do not know or care what others are doing.
• There is competition for resources and jockeying for position within the ministry and people guard their turf.
•  A common vocabulary is lacking.
• Active cooperation between teams and their leaders is rare or nonexistent.
• Members of various teams or divisions do their own thing without a cohesive ministry plan that everyone adheres to.
• Critical spirits and mistrust are common.

Signs of healthy alignment

• There is a common missional vocabulary that you hear from everyone in the organization.
• A great deal of interaction occurs between ministry leaders and team members as they pursue common goals, coordinate their efforts and actively support one another.
• Lone rangers (teams or leaders) don't exist and when they do occur, they are quickly brought into alignment and relationship with the whole.
• Rather than politics and turf guarding there is dialogue around issues and a concern for the health of the whole. 
• Teams and members speak well of one another in a highly collegial atmosphere.
• There is a high level of trust within the organization as a whole.
• Teams cooperate with one another, support one another and actively work together toward common objectives.

There is no doubt that alignment or the lack of it has a direct impact on the organizations culture and their ability to deliver on their mission. Which of these symptoms or signs describe the culture you work in?

Ten suggestions for ministry policies

Policies are an important part of organizational structure but they can be put in place for the wrong reasons, hinder or help ministry and either protect or control. Here are some things to think about in regard to policies.

1. Policies should protect the organization from practices that could hurt it. Financial policies, for instance, are designed to minimize fraud or waste and to properly control spending. HR policies, likewise keep the ministry legal and protect its staff.

2. Policies should cut down on the number of decisions that need to be made. Rather than taking situations one by one, a policy means the decision can be made once rather than over and over.

3. Policies should not be used to control people who make unwise decisions. Reactionary policies usually hurt others in the organization. If there is a problem employee, deal with the individual rather than write a policy that impacts everyone.

4. Policies should serve people, not control people. Organizations that seek to control people through policies are unhealthy organizations. Policies are not meant to control but should empower staff in healthy ways.

5. Policies should be reviewed annually. It is amazing how many ministries have policies from years ago that make no sense in today's world. Review, add, and delete on an annual basis.

6. Policies should have a good rationale. If a policy cannot be explained easily it probably should not exist. 

7. Policies should be minimal to protect the organization but not restrict opportunity. Have as few policies as you need to protect the organization. 

8. Policies should be fair to everyone. Policies that carry advantage for some but disadvantage to others need to be carefully scrutinized. 

9. If you are writing policy find out what others have done so that you are not starting from scratch. Others have probably thought of things that you have not.

10. Communicate policies clearly. No one likes a surprise.

Moments of clarity - don't ignore them

One of the gifts God gives us from time to time are moments of clarity when something about life or God become crystal clear. It may be the goodness of God when He intervenes on our behalf, or a sinful pattern that He gets our attention on, a job we know we should give up or a family matter that grabs our attention. 

It is a moment when a bright light shines on our soul and we wake up to something that we had not experienced before.

Saul had a moment of clarity when he met Jesus on the road to Damascus. David had a moment of clarity when Nathan confronted him regarding his sin. Moses had a moment of clarity at the burning bush. 

Moments of clarity are precious moments, holy moments when they  move us closer to God or point out something in our lives that demands our attention. The loss is when we either ignore them or forget them which we often do.

Think about the moments of clarity God has given you over the years and then consider whether you are living up to the clarity you were given in that moment. We become poorer when we ignore those moments when truth and understanding shine through. It may just be that God is speaking to us at that moment.

Pseudo or real spiritual transformation

Someone comes to Christ and we celebrate! As we should - Scripture says that parties occur in heaven when a new individual steps into the kingdom. Of course, this new believer comes with all the habits, behaviors and thinking of the newer nature and we desire to help them start to the journey toward spiritual maturity. At this point we face two choices and the choice we make will have a direct impact on the spiritual transformation or lack of it of this new believer.

Choice one is to quickly help this new believer understand what is acceptable and unacceptable as a Christ follower. What this generally includes are the grey areas of the Christian life where our brand of "Christianity" has made decisions about what is acceptable or not. I call this life or behavior modification. It is not based on an internal heart change but by the behavioral expectations of the group. The key component here is that we take personal responsibility to help them understand what is acceptable - or not.

The key problem is that behavior modification in itself has nothing to do with spiritual transformation and in fact may become a substitute for the transformation of the Holy Spirit in one's life. In fact, behavior modification can be nothing less than a legalistic way of looking at following Jesus: I do so by this set of rules.

Choice two is to quickly get this new believer into fellowship with other Christ followers, a good church where Jesus is proclaimed, and to encourage them to start reading God's word and applying it to their lives as they see application. Coupled with an active prayer life and the example and encouragement of other Christ followers who rather than playing the role of the Holy Spirit (this is what you need to do) encourage the new believer to see what God has to say on issues of life and make application from His convictions. 

In this case, there is also behavior change but not because it is what others suggest but because it is what God desires. It comes from the inside (the conviction of the Holy Spirit and a desire to follow Him) rather than the outside (what others believe they should do).

We often overestimate our responsibility with new believers and underestimate the Holy Spirit's ability to speak to them, convict them, encourage them, and transform their hearts. We can convince someone to transform their behavior but only the Holy Spirit can transform their hearts leading to authentic inside out change. 

When our focus with new believers is on behavior modification to fit our Christian group or even our own personal convictions we engage in a pseudo transformation. It may look good on the outside but it does not emanate from the Holy Spirit's work but rather from our own. It is no different than the pseudo transformation of the Pharisees.

When we focus on helping people embrace a followership of Jesus, based on what the Holy Spirit teaches and convicts them of, we are engaging in real transformation from the inside out. As we model that kind of lifestyle for them, we become an encouragement for them to follow. When we point them continually to the Scriptures and a life of prayer we point them to the One who is the source of their lives and the authority of their lives.

The first is all about us and the second is all about Him.

For those fifty and over: think convergence

Much of our lives are spent learning who we are, what our gifting is, where our strengths and weaknesses are and through the experiences of life and work finding out our strongest lane. 

Ironically, it is often in our fifties and sixties and beyond that we have our greatest impact. No longer running on raw energy we are living with greater wisdom, doing less but accomplishing more and seeing greater results. Hopefully we are also comfortable in our own skin with nothing we need to prove and nothing to lose. It is a good place to be.

There is also the greatest possibility of convergence in our lives where our biography, experience, training, gifts and passions come together in a powerful combination for maximum influence and impact. I call this convergence and if you are fifty or over I would encourage you to think about what convergence would look like for you and then ask whether you can arrange your life and work in a way that helps you get there.

We accumulate activities and responsibilities in our personal and work lives over time and often don't take the time to shed those that are old, or that are not truly in our lane of effectiveness. It is like the stuff in our garage that just sits there, of no use to us anymore but we continue to let it accumulate.

Convergence comes when we are able to let go of those things that someone else can do and we are not truly gifted in to focus on areas of passion, skill and greatest impact. I often ask ministry leaders in their fifties what their greatest passion is and then, how could you arrange your life and work so that you spend the greatest amount of time in those areas of passion? Often they have never realized that they could actually do that.

But this is not just for leaders. It is for all of us who want to make an impact in whatever area of life we inhabit. We can declutter our lives for greater focus in areas where God uses us the most. And this is where we find our greatest joy and satisfaction anyway. 

Disciplines, Habits and Lifestyle

The concept of "discipline" in our lives evokes various responses but for many it is not an overwhelmingly positive concept. I prefer the concept of "disciplined practices" of those activities that will lead to  the kind of lifestyle that I believe Jesus will be happy with. We either live accidentally or intentionally and there is no intentionality without a set of disciplined practices.

The value of well thought out disciplined practices is that over time they become habits. Habits can be our ally in living a Christ centered life. King David had the disciplined practice of praying in the morning and the evening. It became a habit and you see it reflected in numerous Psalms. His disciplined practice of memorizing God's word became a habit which is also reflected in the Psalms. These habits that lead to a God honoring life start with a decision to a certain discipline and rhythm in our lives which practiced long enough become instinctual.

Many Christ followers wonder why they don't make more traction in their Christian life. Often, it is because they have not considered the intentionality of healthy practices that become habits and which in turn become our lifestyle. Doing something often enough - good or bad- actually rewires the connections in our brain to make the practice habitual. It is our brains way of operating in a lean fashion. It can work for us or against us. In unhealthy addictions it works against us. In developing healthy practices - which takes intentional effort on our part - it works for us.

In his writings, the Apostle Paul talks about old habits and practices that need to be discarded and new habits and practices that need to be put on. With the help of the Holy Spirit and our own discipline we can indeed do that. But it does not happen by itself - it happens when we focus on disciplined practices long enough that they become habitual and which in turn inbed those healthy practices into our lifestyle. 

Think about the habits of your life. Which of them are contributing to your followership of Jesus and which of them are distracting or even undermining that followership. Then ask the question: What disciplined practices would change the equation of they became habits and then became part of your lifestyle?

Accountability for missionaries - rethinking the paradigm

It is time to rethink how we hold missionaries our churches support accountable and how we collect that information. What usually happens today is that every church has their own forms that need to be filled out annually creating significant extra and unnecessary work for mission personnel. 

I recently had a senior ReachGlobal leader mention that he was working on an eight page evaluation from one of the churches that supports him. Now consider doing the same for the other nine major supporting churches and you get an idea of what it looks like to satisfy the needs of multiple churches.

Many of the accountability paradigms for missionaries grew up in a day when they worked relatively alone and had little direct supervision from their mission organization. Today for most organizations it looks very different. All personnel, for instance in ReachGlobal operate with annual Key Result Areas, an Annual Ministry Plan that is connected to the team that they work with. In addition, they have a monthly mentoring/coaching meeting with their supervisor and an annual review.

In ReachGobal, for instance, there is actually a higher level of both empowerment and accountability than is found in staffs of many churches. A best practice for mission committees is to find out what the reporting structure is for the mission their missionaries work for and coordinate the information they ask for with what the mission requires so that there are not unnecessary redundancies in reporting that a staff member needs to do.

If mission committees asked for three things – the job description, the annual plan and what was accomplished on that plan they would have a great deal of information. And, it would cut down on the duplication of systems that missionaries must satisfy for multiple churches that support them.

The additional complication with generic forms to be filled out is that it does not take into account the actual job of individual missionaries. The three pieces of information above are what we use to evaluate a staff member so if a church asked for the same three pieces of information it would have more relevant information than they often get without requiring their missionary to do extra and unnecessary work.

Operate without a church board covenant at your risk!

I have recently been reminded by several conversations how important it is to have a board covenant that spells out how board members relate to one another and work together. It takes only one board member to cause significant chaos in a church and on a board when acceptable behaviors are violated.

Verbal agreements about board behaviors are not enough. They can be forgotten and disputed. Written covenants that are agreed to and signed by board members clearly delineate what is expected of those who are serving as leaders. It is hard for other board members to ignore behaviors that are clearly defined, in written form, and signed by all involved.  

Here is an example of such a covenant from my book High Impact Church Boards.

Knowing that we, as leaders of this congregation, must model godly relationships before one another and the church, we commit ourselves to:

• Pray daily for fellow members of the leadership team and for the ministry of the church
• Never speak ill of any member of the team
• Resolve broken relationships personally and quickly
• Forgive one another when offended and hold no grudges
• Always support the decisions of this board once they are made unless a biblical, moral issue is at stake
• Care for one another when a member is hurting
• Always be honest in board deliberations and never devious in seeking personal agendas
• Never betray the confidence of the board
• Hold one another accountable for this covenant and agree to step off the board if there is a regular violation of these agreements.

The most crucial piece of the board covenant is the last one. When there is a violation of acceptable practices, the rest of the board will hold the one(s) who have violated the covenant accountable for their behavior. 

Why? Unhealthy boards compromise the health of the church! Board behavior is the model for congregational behavior. Boards that don't hold one another accountable for agreed-upon behaviors cannot hold others responsible for their behaviors. And it takes only one unaccountable board member to poison the board and cause chaos in a congregation. There are numerous stories of congregational pain and conflict when a board member violates acceptable practices, compounded when the rest of the board does not hold them accountable.

Too often, we ignore board covenants, assuming that everyone will behave. Some don't. Too often, we ignore violations as not a big deal: They are! Overseers are told to protect the flock: it starts with themselves. Ignore board covenants and problematic behavior to your own peril.

The courage to say what we really think

One of the significant marks of a good leader and healthy individual is the ability to tell others what they really think in an honest but respectful way. Too often, in the desire to make others feel good we are not completely honest with our views which causes confusion at best and a sense that we were dishonest or manipulative at worst.

Not being fully honest with our views is a form of cowardice driven by our desire to be liked and not to offend. However, the end result of a lack of clarity especially by leaders is the perception by their staff that they were not honest with them - true - and attributed often to bad motives - often not true. Either way it is a route to misunderstanding and lack of clarity.

Most of us do not want to offend others - a good thing. The route to that goal is not to withhold our opinions or convictions but to state them respectfully, allowing others to hold a different view without judgement or losing relationship. What kind of world would we have if everyone agreed on everything anyway? The best solutions are found in the conflict of ideas, not in everybody agreeing with one another.

This skill is called "self differentiation." The ability to differentiate our views from others without being obnoxious. Both of those skills are necessary for healthy relationships.

It is a skill because it is not natural for everyone to learn the art of self differentiation graciously. However, unless we do we cannot be who we really are - a characteristic of personal health. Doing so with graciousness toward others is a necessary skill of keeping relationships healthy while being able to disagree. Both personal health and relational health are at stake with this skill.

The both/and of Missions: Gospel and Compassion

In the early 1900’s there was a major clash in the American church between the liberals who emphasized good works at the expense of the Gospel and the evangelicals who insisted that good works by themselves would not help people find Christ and experience His grace. In simple terms, what followed was a divide. The liberals jettisoned the Gospel for a religion of good works while evangelicals, in an over response often jettisoned good works for a sole emphasis on the Gospel.

What the liberals lost was the life changing message of Jesus while emphasizing Jesus concern for people. What the evangelicals lost was the concern for people’s needs with a sole concern for their eternal destinies. What both lost was the both/and of the life of Jesus who was always concerned about their situations but never addressed their life issues without also addressing the core issue of the heart.

The example of Jesus in the Gospels ought to be our guide: He cared deeply for people and their situations. That is why people followed him. That is why He healed them. That is why he talked to them non-judgmentally about their sin. But He never left it at that. He always talked to them about their hearts.

In fact, if you look at church history it was Christians and missionaries who founded hospitals, schools, took care of the sick, buried the dead in the plagues, and were known for their good works. My own background was that of a Missionary Kid of a doctor who founded a hospital that took care of the sick regardless of their ability to pay – and also shared the Gospel with each patient – connected with a strategy of church planting in Hong Kong.

There are innumerable stories of evangelism efforts, literature distribution or other ministries done in the name of Jesus that have almost no lasting impact because while people made professions of faith, there was no church left behind for them to be nurtured and to grow. When you separate missions from church planting, you no longer have missions in a Biblical sense but simply compassion ministries. That is why Paul always focused on church planting while always encouraging believers to be the hands, feet, compassion and love of Jesus.

One of the guiding principles of ReachGlobal is that we are holistic in our approach. We want to care for the whole person and are deeply involved in ministries of compassion, education, medicine, caring for those who come out of sex trafficking, AIDS orphans and many other ministries that minister to the whole person as did Jesus. But front and center and at our core we are about multiplying transformational churches. We must leave behind the Bride of Christ to make disciples. The church must reclaim the concern of Jesus for the whole person but must not lose the centrality of multiplying His church in the process.

Redefining outreach in the church

Outreach programs are normal for local churches. In fact, they are so normal that they often have the effect of training our people that outreach is a program when in fact, Jesus meant it to be the lifestyle of every believer.

If outreach is a program, I am free to leave outreach efforts to the church and allow it to be their responsibility. If outreach is the responsibility of every Christ follower through incarnational living and intentional development of relationships with unbelievers then I must take responsibility. 

But here is something to think about. We get what we teach and model in the church. If we model programming as the means of outreach, that is what we will get. If we teach and model that reaching our workplaces, neighborhoods and friends is each of our responsibilities, that is what we will get. Which is more powerful? Which will reach more people?

I am all for church wide opportunities for people to bring their friends in venues that are favorable to them hearing the gospel. But, that presupposes that there are unbelieving friends to bring and that we have enough capital with them to even be able to invite them.

The real challenge in evangelicalism is to convince every believer that they, not a program of the church, are responsible for developing meaningful relationships with unbelievers that can result in opportunities to share God's love, being the example of Jesus to them and speaking candidly about one's relationship with Christ. Until that happens, we will never have the impact in our world and community that the early church did and that Jesus desires us to have.

How do we do that? First we model it ourselves. Second we tell stories of others who model it. Third, we set an expectation that every Christ follower has an intentional strategy to share the love of Jesus with those they have relationships and contact with. Fourth, we pray together for those divine appointments that God can use and finally we celebrate whenever a breakthrough comes and another individual becomes a son or daughter of the king.

God loves when people seek him so He will answer the prayers of people and congregations who ask Him for these divine opportunities. I had several last week. I thank Him for every one. And I long for the day when we all expect it to happen as He allows us to be His representatives.

Go with a program and you will reach a few. Go with everyone and you will reach more than you can ever imagine.

Programming that drives out real ministry

A short worthwhile conversation about the church, programming and God's intentions for His people.

http://thegospelcoalition.org/blogs/tgc/2012/08/02/how-churches-fake-gods-work/

What is missions? Be careful how you define your mission efforts

This may seem like a simple question to some but there are many churches today who are redefining missions in ways that are problematic. To answer this question we need to look at the mandate of Jesus to the church and the strategy of the Apostle Paul in the early days of Christianity as he applied the Great Commission in his mission travels.

Remember the words of Jesus to His followers: “All authority in heaven and on earth has been given to me. Therefore, go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, and teaching them to obey everything I have commanded you. And surely I am with you always, to the very end of the age (Matthew 28:18-20).

His mandate was to make disciples of all nations, to baptize people in His name and to teach them what it meant to be a follower of His. Perhaps the most important part of His command is “Therefore, Go.” It is taking the Good News beyond our circle to all nations on the face of the earth.

Our best example of what this meant is to examine the ministry of the Apostle Paul. He and Barnabas were not only the first missionaries sent by the church (Acts 13) but it is obvious from the careful record of his missionary journeys in one of the longer books of the New Testament (Acts) that we are to pay attention to what happened.

Paul’s strategy was very simple. He was focused on establishing churches, training leaders for those churches and setting them loose to live out the Christian life and be the Bride of Christ in their community. At the core of his strategy was establishing local churches. The methodology of establishing churches was the intensive discipling and training of men and women who responded to the Gospel.

In fact, some of the well known New Testament books  were written to churches that he had established. In addition, Timothy and Titus were pastors that he had trained.

It is interesting that in some places where Paul planted a church there were already Christ follower present. This was true in Ephesus according to Acts 19. The presence of disciples, however, was not enough for without proper teaching and fellowship those disciples were unlikely to grow. Thus, Paul gathered those Christ followers, taught them intensely for three years and the church that was planted had an impact in a wide area of Asia minor.

Paul calls the local church, the Bride of Christ. The point I am making is that biblical missions may involve many things but at the center and core it is about establishing the church so that those local expressions of the Bride can continue to reproduce themselves therefore reproducing Christ followers and committed disciples. There is no concept in the New Testament following the ascension of Jesus of Christ followers who were not connected to a church.

In our own day there is sometimes a de-emphasizing on the establishment of the church for a focus on other ministries that are called missions. These include ministries of evangelism, compassion, orphan, sex trafficking, caring for the poor, literature, illiteracy, micro-enterprise, education, medical ministries and others.

All of these are good in themselves and worthy of being a part of our missions paradigm but they are not the core of what we are called to do. As long as these efforts are connected to the establishment of transformational churches they are deeply valuable and reflect the heart of Christ. However, when they are not connected to the church, they are often compassion without the Gospel.

Definitions of success: be sure to get it right!

I have been mulling for some time on our definitions of success in ministry. I think about these things because I am wired to win and to help the organization I lead make the largest mark for Jesus that it can. But where do the societal and biblical definitions of success overlap and where do they differ? Or is there a difference since often there does not seem to be any?

How we frame the question has a lot to do with the answer we get.

For instance, if my definition of success is doing better than my peers in ministry what I am really doing is competing with others according to their definitions of success. I see a lot of that among pastors and ministry leaders who love to compare attendance, budgets, staff, facilities and programs - which could simply be different language for sales, market capitalization, employee count, dividends, and new product in the pipeline. Again, where do societal and biblical definitions of success overlap and where do they differ?

Many leaders like visibility and believe we have something to say so we speak, write books, and often try to get into the "right circles" where we belong (of course) in our drive to accomplish great things. How many leaders do you know who run on fumes? If my definition of success is making a mark then I suppose these activities contribute to it. Leaders are visible, after all, and leaving a mark is often seen in that light. So in the business world, you might make the cover of Fortune and in the ministry world, a Christian publication, maybe CT! But these do not satisfy my soul nor do they seem to be consistent with Scripture.

Here is how I frame the question of success: When I see Jesus, what will He value and commend me for? 

Here is what I know about that question. What Jesus will (and does) value and commend me for is very different than what society generally values and might commend me for. So I need to make a conscious effort to focus on those things that are important to Him rather than those things that are important to me or to those around me. 

It seems to me that His definition of success will look something like this:

- A deep abiding relationship with Him that defines my life
- Being a Christ like husband, father and grandfather
- Focusing on becoming ever more transformed into His image
- Deep Humility
- Using the gifts He gave me to their fullest
- Having the greatest influence for Him that I can
- Being faithful in good times and hard times
- Treating those I lead with dignity, love and respect
- Being willing to suffer hardship for Jesus
- Developing, empowering and releasing my staff as He did
- Aligning my life priorities around His priorities

What is interesting to me about His definitions of success is that they differ radically from how success is defined in our world and by many who serve in full time ministry but are infected by a faulty definition of success (all of us are vulnerable on that). Jesus is deeply interested in the person I am and become, how I do what I do, the motivations behind it and how I interact and treat people.

It would be sad to get to the end and realize that what we had been chasing after so hard was not what God intended us to chase after. And that in succeeding, we had neglected the things that meant the most to God. 

The leadership stewardship of necessary but hard conversations

One of the most difficult things a team or organizational leader does is to say the hard things to individuals when behaviors, attitudes or performance are problematic. No one likes to have these conversations and if someone relishes them I question their qualifications for leadership. However, those hard conversations are one of the kindest things a leader can do for the individual involved and for the organization.

What is kind is not always easy but it is necessary. Pressing into the hard things is a great favor to the individual. First, because you have given them the courtesy of hearing what others around them are saying or thinking - which they may be oblivious to. Second, it opens up a dialogue regarding issues which if solved will make them better people and better staff. 

That dialogue may also reveal that the individual is not in their correct lane where they are likely to be successful. If that is the case, they probably know in their gut that they are in the wrong spot but don't know what to do about it. Helping them find their lane whether in your organization or another is the prelude to a happier existence.

If the hard conversation meets great resistance and defensiveness you know that you are dealing with an individual with EQ deficits which will manifest itself in other unhealthy ways and must either be resolved or will cause relational damage. In fact, how an individual responds to hard conversations is a very telling factor about their ability to become healthier. Your willingness to press in, however, is often the prelude to greater happiness and satisfaction on their part - if they choose to respond well.

It is also a huge favor to the team or organization. When there are behaviors, attitudes or performance that are problematic it impacts others in the organization. If we choose to avoid the issue (it is an uncomfortable conversation) we effectively disempower others who are impacted. This is why I call this an issue of leadership stewardship. As stewards of our staff or team we have a responsibility to create a healthy and empowering work environment

Often we wait too long to have necessary conversations out of our own issues and discomfort. When we put it off we forget that we are not doing either the individual or the organization a favor by doing so. 

They are amazingly powerful things, words are

They are amazingly powerful things, words are, especially for often being invisible, coming only from our mouths, invisible messages transmitted from one to another. Yet they have the power to build up and to tear down, encourage and discourage, empower and disempower, express ideas and destroy people. Every invisible word we speak has an immediate impact on those who hear.  They are amazingly powerful things, words are.

I am a purveyor of words: speaking, blogs, books and dialogue. I play with them, carefully consider them and use them as a craftsman uses his or her tools. They are my tools and powerful tools, words are. Finding a new word to convey the right meaning is like striking a vein of gold so powerful those words can be. Putting them in sequence for the right effect is like arranging the books on my study shelves because arrangement matters.

Our words reveal the temperature of our hearts for what is inside tumbles out, sometimes unwittingly and with later regret. “Did I say that? That way? I hurt you! I cannot believe I said that!” Our words the invisible revealer of the invisible us. Once unleashed, never to be recalled. We can only use other words to minimize the damage but those terrible words, ever invisible live on in the hearts of those who were wounded by them.  Our words have betrayed us, or revealed us and the ugly remnants of our sinful humanity. They are amazingly powerful things, words are.

Being invisible and coming so easily we pay too little attention to our words. Jesus told us to consider our words. James warned us of the power for good or for evil they contain. Proverbs speaks often of words and their impact for good and evil. Paul wrote of words that should not be spoken and words that should be spoken. Because they are amazingly powerful things, words are.

It is easy to allow our words to become useless items frittered away on topics that are base and in ways that are harsh – other people the likely target of our spiritual poverty. They are precious things, words are, because of their power. To loose them carelessly is to squander opportunity and to diminish the wonderful gift they can be. For our words can shape entire lives or diminish the same so powerful they are and so long they live invisible yet remembered.

May the words of my mouth and the meditations of my heart be acceptable to you O Lord. For each of us will give an account for every invisible word we spoke. They are amazingly powerful things, words are.

“Father, help me craft words that heal, reflect your character, bring your love, and soothe the wounds of life today. May I use words for your purposes today and not mine. Even better, give me your words to speak for your words are pure and holy and loving and true. They are words of life from a heart of love. May I be a purveyor of your words today.”

Keystone habits that can change organizational culture

Eight years ago when I assumed leadership of ReachGlobal, the international mission of the EFCA I made two decisions that would radically impact the culture of the mission. The first was that we were going to place a very major focus on health: healthy staff, healthy teams and healthy leaders. The second was that we were going to develop, empower and release healthy national leaders wherever we worked.


While I knew that these two decisions were the right decisions for ReachGlobal I did not know how foundational they would be for the organizational culture long term.  I am currently reading Charles Duhigg's groundbreaking book on The Power of Habit: Why we do what we do in Life and Business, where Duhigg defines these kinds of decisions as Keystone habits which while seemingly insignificant in themselves (who would argue with healthy individuals, teams and leaders?) have a lasting and long impact on the organization's culture.


The focus on health forced us to re-evalutate our screening processes for potential missionaries and we actually shut the process down for six months to rebuild it from the ground up. It allowed us to deal with some staff who were disruptive to others.


It also spawned a new way of mentoring and coaching, team training, supervisor training and a redefinition of what leadership in the organization was about. That one directional decision touched everything we did and how we did it. My book "Leading From the Sandbox" defines our approach to leadership and teams all in line with that one directional decision.


The focus on developing, empowering and releasing healthy national workers wherever we worked shifted the focus from what we as missionaries could do to how we could help others do what they could do better than us. Again, that seemingly small keystone habit changed our whole approach to mission strategy.


I would encourage all those who lead to read Duhigg's book. But I would also encourage leaders to think carefully about what key habits should define your ministry culture and realize that you can intentionally change or redefine your culture for the better by a few key directional decisions. That is, if you have the resolve to see them through. 


What I have learned is that it does not take many decisions to actually redefine one's culture. It usually takes one or two that you believe in fully and have the resolve to stick to no matter what. 


People understand that you are actually serious and that it is not the flavor of the month when you make hard decisions that are in alignment with those directional decisions (keystone habits) you have resolved to live out. In the early days of my leadership and still today I tell staff "Do not question my resolve" to see these things become reality.


All organizations have a culture that is either intentionally created or accidental. Intentional is far better than accidental. In fact, there may well be habits in an organization that are unhealthy and which should be replaced by new habits. Understanding what is and what should be is part of the job of a leader.

The most important thing we leave our grandchildren

I remember how important my grandparents were to me. Even from a distance, growing up in Hong Kong they had the most special place in my heart. I am not sure what it is about grandparents but they are sometimes even a step above our parents as we grow up. They love us unconditionally, they are old and therefore wise, they have great stories of the "old days" and for whatever reason, very, very special.


Which gives us as grandparents amazing opportunity in the lives of our grandchildren. We can say things to them that others (even their parents) cannot say and be heard. We can love them without being the disciplinarians. We can talk about faith issues without them thinking we are pushing an agenda. We are, after all special. 


What is the most important thing we leave behind with our grand kids? It is an example of a life well lived, a faith that meets all circumstances with grace and trust in Jesus. It is belief in them that they can be what God made them for. It is love that mirrors the love of Jesus. It is the example of simple faith lived out in the day to day issues of life - loving Jesus with all our hearts.


Grandchildren don't often forget their grandparents. Long after they are gone I remember mine and one of the things I look forward to is a reunion in heaven. Theirs was not a sophisticated faith: it was real and powerful and authentic. The way faith is supposed to be. Most of all I remember their love for me and acceptance of me. 


I am thankful for the relationship my kids had with their grandparents. They taught them many things including some mischievous things. My father in law from peasant roots in the Ukraine taught the kids how to make switches from the apple tree in his back yard and fling apples far and wide in the neighborhood - thus ridding his lawn of apples :). He taught Chip how to jerry rig anything to fix something. My mother in law from Sweden took the kids on long walks through the nature preserves to learn flora and fauna. My folks allowed them to be themselves even when it might have offended their sensibilities.


Grandparents are special. If you are one, leave them two things: unconditional love and a love of Jesus that they cannot ever forget. You have amazing power in their lives. Use it to help them grow as individuals and as Christians. Grandparents may have more influence over their grandchildren than even their children. 

A Submarine Captain on the Power of Leadership Language

From Fast Company - A great read on the power of language and words that empower or disempower. 


http://www.fastcompany.com/1843334/a-submarine-captain-on-the-power-of-leadership-language?partner=homepage_newsletter

Seven Dangers of leading alone rather than through team

Lone ranger leadership is dangerous territory and there are plenty of examples that bear witness to it. Leading through team is far healthier, more effective and can contribute to long term effectiveness.


Here are some advantages of leading through team rather than by ourselves.


1. We are only as good as the skills we possess. When we combine our skills with those of others we multiply the possible outcomes, enjoy robust dialogue and are not limited by our own skills and gifting. Leading alone has built in limitations.


2. We are never as good as we think we are but left to our own we over inflate our effectiveness and under estimate our weaknesses. Leading through team - if it is a healthy team - protects us by compensating for our inflation and weaknesses. 


3. We can only handle a certain span of relationships. Thus when we lead alone we inevitably plateau whatever we are leading at some point. Leading through team, on the other hand is immediately scaleable if done right.


4. We hear and believe what we want to. All of us have a bias about what we hear and believe. None of us are unbiased in our judgements and decisions. Having a team around us that gives us another perspective and tells us the truth when we need to hear it can save us a great deal of dumb tax. 


5. Leadership isolation eventually leads to a bad place. Lone ranger leaders easily become isolated and autonomous, especially if they see success. It is a dangerous place because isolation often leads to actions that we would not engage in when we are in community. We were made for community not isolation. 


6. Alone breeds pride while team breeds humility. Leading through team tempers our natural tendency to think too greatly of ourselves as it is by definition no longer about me but about us. Leaders who lead through team share the success with the team - in fact the best ones credit the team! Lone ranger leaders have no one to share the success with (they think) and often take the credit.


7. Leading alone is lonely while leading through team is collegial and offers the support of a group. Leadership is lonely enough. Trying to do it without others is lonelier still. Healthy individuals enjoy the benefit of relationships in the journey.


If you lead, don't do it alone. Form a healthy team. You will be a better leader, a better individual and your organization will thank you.

A connected world with siloed ministries: Why?

We live in a connected world. More so than ever before and it is growing rapidly. But churches, denominations, mission agencies and other ministries are still disconnected, siloed and living in their own small universe. Why?


Talk to any business leader and they will tell you about alliances with other businesses across international borders. Talk to non-profits and they will describe the interconnected nature of what they do. Why? Because they realize that they can do more through strategic alliances and connections than they can alone. It is a very connected world.


Then talk to most denominational officials, local church pastors and mission agencies and they look at you with puzzled eyes when you ask them about their strategic alliances with others - or cooperative efforts. And they (we) work for the Lord of the universe whose Kingdom needs no competition but huge cooperation. Once again, the church and missions are decades behind the rest of society and poorer because of it.


The day of ministry brand loyalty to the exclusion of other brands should be over. The day of ministry brand cooperation needs to start. It is a connected world and those connections can make all of us healthier and more fruitful. 


As in business alliances, this does not mean one loses their identity and certainly one chooses with whom they want to be connected but they do so for a higher kingdom purpose and are willing to set aside the lesser things that divide us for the greater purpose that unites us - the Gospel of Jesus Christ and the expansion of His Church and Kingdom.


In the old world, connection was hard and often impossible. That was in the pre-globalized black and white world. In the new world the whole world is connected - with the exception of most ministries. Yet today it is not only easy but necessary. No church or denomination can reach a whole city. We need connection. No mission can reach a city, region or country. We need connection. 


How connected is your ministry - beyond itself: With other ministries in common ministry pursuits? How connected is your mission with other missions in common mission pursuits? 


The advances of connection in today's world are a great gift to the church if the church will take advantage of it. The petty differences that divide many of us should be set aside for the sake of the Gospel and the advance of His Kingdom. Our own egos and ambitions need to be set aside for the sake of Jesus's name and reputation and Gospel.


I have 2600 friends on Facebook from all over the world (the introverts strategy of being an extrovert). When will ministries connect that way in a connected world? It is worth thinking about and praying about. 

Short Term Missions - Doing it Right

Short term missions is a widely popular practice to give our people a means of connecting with the larger world. Done well it has many advantages. Done poorly it can actually create more issues that it helps. Here is the key to successful short term missions: Putting as much attention on what it will produce for those you are serving as you do on what it will do for those who go.

Those who go on a well done short term trip experience life in ways that they have often never experienced in their own culture. Often they face poverty they have never seen before. They may be in a culture that is neutral or hostile to Christianity. And they are exposed to a radically different culture than their own, something many Americans do not often experience. I have personally seen major paradigm shifts take place in those who have participated in short term missions.

The West is a can do culture and too often, we enter into these short term adventures with too little cross cultural preparation which can result in team members doing things that they don’t realize have negative ramifications in their host culture. 


Long term missionaries have seen the best and worst of the impact of short term teams which has left them wary of teams that have not been trained for the context they are going to or have not worked with them to ensure that the experience leaves something positive rather than something negative.

The United States is a very open culture with a wide latitude for behaviors. This is not true in many other cultures. For instance, one would never point their feet at another in Thailand (a major insult), and one always defers to their elders in many parts of the world. Loud speech in some parts of the world is offensive while in others it is the norm. Understanding the basics of the culture you are going to is 101 in short term missions.

Then there is the issue of money and how it is used. How money is used in short term missions is a huge issue. To give one well known example, places like Haiti are black holes of dependency, in large part because American agencies and ministries are not discerning about how they use money.

Equally important is working with the receiving hosts to ensure that what you intend to do and how you intend to do it will actually help them rather than complicate their lives and ministries. Remember that your hosts have their own work and ministries into which you are entering for several weeks. Think of adding the hosting of a short term team on top of what you already do in a typical week and you get the picture.

It is critical to work with your hosts to ensure that the team is a long term help to them rather than a short term distraction. Teams can be wonderful leverage points for workers on the ground – if there is mutual understanding as to what is needed rather than a team autonomously making its own decisions which rarely works well for long term personnel.

When considering a short term team experience, consider the following:

1. What spiritual and cultural training do we need to do in order to ensure that our people are ready for this ministry experience? If possible, use someone who has had cross cultural experience for this portion of the training.

2. Ask your participants to read, When Helping Hurts. It will open their eyes to the issue of resources, money and how it can help or hurt your efforts. This is imperative when coming from a country of wealth and doing ministry in a country of relative poverty.

3. Do some training in the area of spiritual warfare. They will likely encounter it and you want them to have some handles on how to respond.

4. Be sure that you have worked out a ministry on the receiving end that will help your hosts in their long term ministry. Ask them what you need to be aware of, what the team should avoid and what their expectations are of the team.

5. Raise up a prayer team well in advance of your trip to pray for those you meet, for spiritual protection and for God to work in the hearts of those you will encounter. Be sure that concerted prayer is part of the team preparation so that it is natural on your trip.

6. Where possible use leaders who have had experience in the context you are going to before – or at least in a cross cultural situation.

It's not my job! Sometimes it is

There are many things in the organization I serve that are not my job - very many! 

Empowered ministry organizations don't get in the way of others or disempower them by doing what they should be doing unless there is a very good reason. That includes allowing others to make decisions you would not make and to learn from mistakes they might make. Much of what we learn in life is through our own "dumb tax."

Having said that, it is easy to so focus on what is our job that we neglect what is all of our jobs.

It is all of our jobs to see that what we do is integrated into the whole. My job does not live in isolation from others but must be part of a whole. That means that I have to think of the whole picture even as I concentrate on what I am responsible for.

It is all of our jobs to care about what is best for the ministry as a whole. What is best for me and my division is never the question. What is best for the ministry as a whole is always the question and my decisions must be made in light of the whole.

It is all of our jobs to be in alignment with one overall mission. I don't have my own mission but am a part of a common mission. Too often ministries are made up of sub ministries with their own mission leaving the overall mission hostage to multiple missions without an overall focus.

It is all of our jobs to do what we need to do to see the ministry succeed. If my part of the ministry flourishes but the ministry itself does not, I have not been successful. It is when the ministry flourishes that we are together successful. 

It is all of our jobs to engage in the kind of dialogue that will help the ministry get to where it needs to go. I cannot hunker down and stay silent on issues that impact the ministry. I am responsible along with other leaders to see the whole, care about the whole and discuss those issues that impact the whole.

You see a trend here? There are some things that are our jobs. There are many things that are all of our jobs. You may want to have a conversation with your teams as to what is everyone's job.

What are you and your church doing to raise up workers for the harvest?

In a significant passage related to ministry and missions we read these words. “Jesus went through all the towns and villages, teaching in their synagogues, preaching the good news of the kingdom and healing every disease and sickness. When he saw the crowds he had compassion on them, because they were harassed and helpless, like sheep without a shepherd. Then he said to his disciples, ‘The harvest is plentiful but the workers are few. Ask the Lord of the harvest, therefore, to send out workers into his harvest field (Matthew 9:35-38).’”

One of the marks of Gospel centered churches is an intentional effort to pray for and to raise up those who would answer God’s call for full time ministry. And to provide mentoring and ministry experience to them to ready them for a lifetime of service.

When was the last time you can remember corporate prayer in your church that God would raise up those who would give their lives to full time service? Yes Jesus asked us to do just that.

This is not to indicate that God has an A team and a B team – those in full time ministry and those who are not. It is to respond to the words of Jesus that there are many in our world who are harassed and helpless, like sheep without a shepherd and He is asking us to pray that individuals will step forward to share the Good News.

The minority (wealthy world) is often driven by careers, salaries, a secure life and the avoidance of danger. Those who choose to work outside of their own culture often pay a significant personal price for doing so. Yet it is one of the primary ways that the Gospel is spread and eternal destines determined. Congregations that encourage their people to consider a life vocation in ministry and who are willing to mentor, encourage and stand behind those who fit the qualifications and are ready to go multiply their ministry influence in huge ways.

As the letters to the seven churches in Revelation indicates, God not only evaluates our individual lives but he sees the spiritual vibrancy or lack of it in congregations as well. How we view our passion for the Gospel becoming well known in our community and world would certainly be an indicator of both our obedience and our passion – as well as the joy we together enjoy in the journey.

Generous churches, like generous people, see beyond themselves and their mission is not primarily about themselves but about impacting lives, communities and the globe with the Gospel. They give away their time, energy, resources and love so that the name of Jesus is lifted high and His name becomes well known. They love on their community, they love on the unloved, and they love on the unsaved. So much so that whole communities know that they are a congregation of love.

Generous congregations love when people come to them but they are focused on going to others, meeting them on their ground and ministering to them on their turf. They look for ways to meet needs, share truth and love people in the name of Jesus. They don't wait for people to come to them but find ways to go to others including sending their own and reaching beyond their borders.

Life is not about us but about Jesus. It is true for us personally and it is true for congregations. Just as many Christ followers don't get that, so many congregations don't get that. But those who do see the fruit of their generosity as people and communities are impacted with His love and we are energized by our Christ centered actions and God's smile on our lives.

How many people found Jesus through the ministry of your congregation in the past year? It is worth keeping track of and working to see it increase. How many people has your congregation sent into full time ministry?  It also is worth counting and keeping track of. It is one of the markers of a Gospel centered church and it is what Jesus longs for.

The heart of a Christian leader: sacrificial service

I have recently been mulling on the words that Paul wrote to the Corinthians in 2 Corinthians 6:3-10 and their implications for Christian leaders everywhere. The Corinthians were not an easy bunch to minister to. They were full of themselves it seems and rather ungrateful for Paul's ministry to them. He had opened his heart to them but they not to him (2 Cor. 6:11-13). All of us can relate to that at times in leadership.


Read carefully what he said about how he ministered to them.


"We put no stumbling block in anyone's path, so that our ministry will not be descredited. Rather, as servants of God we commend ourselves in every way: in great endurance; in troubles, hardships and distresses; in beatings, imprisonments and riots; in hard work, sleepless nights and hunger; in purity, understanding, patience and kindness; in the Holy Spirit and in sincere love; in truthful speech and in the power of god with weapons of righteousness in the right and in the left; through glory and dishonor, bad report and good report; genuine, yet regarded as imposters; known, yet regarded as unknown; dying, and yet we live on; beaten, and yet not killed: sorrowful, yet always rejoicing; poor, yet making many rich; having nothing, and yet possessing everything."


These themes stand out:


- A life and ministry that are above reproach
- Kindness and patience toward those he ministered to
- A life lived in the presence and power of God
- A willingness to suffer hardship for the sake of the Gospel
- A spirit of joy in spite of those hardships


There was no sense of entitlement on Paul's part. Rather, there was a willingness to endure hardship, misunderstanding and physical deprivation for the Gospel. He did not envy those who had more (the Corinthian church was wealthy) because he understood what he did have in spite of all his difficulties. He took a humble posture even toward those who had a posture of pride.

This is evident from the last sentence which is profound: "having nothing and yet possessing everything."  He fully understood that whatever his personal circumstances he actually possessed everything in Jesus. 


It is very easy in ministry leadership to feel sorry for ourselves, to think about what we do not have that others have and to feel a sense of entitlement and pride. But the heart of a true Christian leader is one of sacrificial service that gets its true satisfaction from the One we serve.


I want the heart of Paul because it is the heart of Jesus.

Seven keys to developing meaningful ministry relationships

I am a firm believer in developing kingdom relationships for kingdom purposes. My life is deeply enriched by all the wonderful friendships that have developed over the years, both inside and outside of my movement. God can use these relationships for His purposes in ways that are wonderfully creative and synergistic. 

Here are seven keys to developing these kingdom relationships.

One: Be intentional. I pray regularly that God would bring me into contact with those who I should meet. When they come across my path I take the time to spend time and get to know them. This includes those who are younger and have smaller ministries than we might have. It is not about meeting people who have a "name."

Two: Be genuinely interested in them and their ministry. This is not about what they can do for you - it is about relationship and if there are ways you can help one another, that will become clear. If not, you have a new friend.

Three: Invest in the relationship. Stay in touch. Let them know you genuinely care about them. Small acts of kindness go a long way.

Four: Go out of your way to contribute something to them. We have a philosophy in ReachGlobal that whatever we have we will give away. We want to bless others and bless God's work. It is what He would do and about His Kingdom.

Five: Find out what makes them tick. People are wonderfully unique. The more you understand what drives and motivates them and their unique wiring the better you know them and can relate to them.

Six: Never use them. People know when they are being used. And, there are groupies in the Christian world just like the Rock world. When we use people we have violated the last four keys. Never do it. That is not true relationship. 

Seven: Pray for them. If we really care about someone else and their ministry we will take the time to pray for them. And, if you pray for them, it will no longer be about what they can do for you but you join them in their ministry.